Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11291570December 27, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, STALLED, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HONDA OF AVENTURA (2150 NE 163RD ST, NORTH MIAMI BEACH, FL 33162) NUMEROUS TIMES. THE BATTERY WAS REPLACED AND THE SOFTWARE WAS UPDATED SEVERAL TIMES. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE NORMAL. THE CONTACT TOOK THE VEHICLE TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304) AND WAS INFORMED THAT THE BRAKE ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT HAD NOT DIRECTLY NOTIFIED THE MANUFACTURER OF THE FAILURE. EACH DEALER CLAIMED TO HAVE NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF HONDA OF AVENTURA. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291269December 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HEATHER CANNON HONDA (3415 N 14TH ST., PONCA CITY, OK) WHERE IT WAS DIAGNOSED THAT AN EMISSIONS SYSTEM UPGRADE WAS NEEDED AND FIVE OF THE SIX FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291123December 24, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290844December 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I'VE HAD MULTIPLE ISSUES INCLUDING FAULTY FUEL INJECTORS, FAULTY COLLISION MITIGATION SYSTEM, FAULTY HOMELINK TRANSMITTER, AUDIO BLUETOOTH THAT RESETS ON ITS OWN AND NOW THE LATEST ONE IS A KEYLESS START SYSTEM PROBLEM. IN ADDITION, I CONTINUE TO HAVE THIS ISSUE THAT WHEN I AM DRIVING THE CAR SENSE SOMETHING IN FRONT (WHERE THERE IS NOTHING) AND IT BREAKS, ALSO DRIVING IN HIGHWAY OR ABOVE 50 AND TRY TO PRESS BREAKS, THE STEERING WHEEL SHAKES. MY CAR HAS A LITTLE OVER 36K MILES AND ALL THESE THINGS HAVE HAPPENED SINCE 34K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290667December 22, 2019
UNKNOWN OR OTHER
MOONROOF EXPLODED WHILE DRIVING AT HIGHWAY SPEEDS. THERE WERE NO SIGNS OF WEAR AND THERE WERE NO CHIPS. THERE WAS A LOUD POP AND GLASS STARTED FALLING DOWN FROM THE MOONROOF. WE WERE LUCKY NOT TO HAVE GOTTEN HURT. MY CHILDREN HAD GLASS ALL OVER THEIR CAR SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290577December 21, 2019
POWER TRAIN
WHEN SHIFTING FROM R TO D, THE VEHICLE WOULD PERIODICALLY SHIFT TO PARK AND THE DRIVER WAS UNABLE TO SHIFT OUT OF PARK. THE TRANSMISSION LIGHT WOULD BE ON DURING THIS TIME. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, IT WOULD RESET AND YOU COUPDNDRIVE IT AGAIN. THIS WAS REPORTED TO THE LOCAL HONDA DEALER. THEY COULD NOT REPLICATE THE PROBLEM BUT SAID THAT HONDA HAD THIS KNOWN ISSUE AND UPDATED THE COMPUTER. THE PROBLEM PERSISTED AFTER THIS AND OWNERS DEEMED THE CAR DANGEROUS TO DRIVE AND THE DEALER AGREED TO PURCHASE IT FOR CASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289549December 17, 2019
ELECTRICAL SYSTEM
"KEYLESS STARTER SYSTEM PROBLEM" LIGHT COMES AND GOES. MILEAGE 50K - HAVE CHANGED KEY FOB BATTERY, ISSUE STILL RANDOMLY DISPLAYS - SEEMS TO BE MORE OFTEN NOW. FIND THAT IF I TRY TO NOT RUSH THE TURN OFF PROCESS IT WILL SOMETIMES HELP - IE PUT CAR IN PARK - WAIT A FEW SECONDS, THEN SHUT OFF VEHICLE - DOESN'T ALWAYS PREVENT MESSAGE - QUITE UNNERVING WONDERING WHEN I WONT BE ABLE TO START THE VEHICLE - THIS HAS BEEN GOING ON FOR LAST 10K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289313December 16, 2019
FUEL/PROPULSION SYSTEM
FRAGMENTS FROM THE MANUFACTURING PROCESS OF FUEL INJECTORS ARE CLOGGING THE FUEL SYSTEM AND CAUSE FAILURE FOR A PROPERLY RUNNING ENGINE. ACCELERATING ESPECIALLY IS WORRISOME AS THE ENGINE IS MISFIRING. AMERICAN HONDA MOTOR COMPANY IS AWARE AND HAS A TSB FOR THIS. WE ARE NOT DRIVING IS AT THIS TIME BECAUSE HONDA DEALERSHIP SAYS IT IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289164December 15, 2019
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. "WALK AWAY LOCK FEATURE" STOPPED WORKING. WHEN I GET OUT OF THE CAR, THE CAR BEEPS ONCE, BUT THE LOCKS NEVER "LOCK". I HAVE TRIED BOTH FOBS AND THE SAME THING. ALL I GET IS ONE BEEP, NO MATTER WHAT I DO. CAR WILL START AND RUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289020December 14, 2019
ELECTRICAL SYSTEM
FOR A COUPLE DAYS WHEN I WOULD WALK AWAY FROM THE CAR THE AUTO LOCK WASN'T WORKING. IT WOULD BEEP ONCE BUT WOULDN'T LOCK. NOW THE KEYLESS START SYSTEM PROBLEM LIGHT KEEPS COMING ON WHEN I START THE CAR. IT HAPPENS MOST OF THE TIME I DRIVE IT IN THE LAST FEW DAYS. THERE HAS BEEN ABOUT 3 TIMES IT DOESN'T COME ON. NOW THE AUTO DOOR LOCKS WORK SPORADICALLY WHEN WALKING AWAY. THE VEHICLE WAS STATIONARY EACH TIME SINCE IT'S JUST BEING STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288581December 12, 2019
FUEL/PROPULSION SYSTEM
AFTER FUELING, NO TOPPING OFF, DRIPS OR LEAKS, VERY STRONG GAS ODOR IN INTERIOR. SO STRONG COULDN'T DRIVE. HAD TO LEAVE IT SIT WITH OPEN WINDOWS. STRONG FUEL SMELL CONTINUED THROUGHOUT DAY, CONTINUED MILDER SMELL, BUT VERY NOTICEABLE NEXT DAY. WENT TO DEALER, THEY FOUND NO PROBLEMS. KEEPING IT OVERNIGHT. AFTER RESEARCH HONDA KNOWS ABOUT PROBLEM BUT HAS NO CURRENT FIX OR OFFERS OF BUYBACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288763December 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
INTERMITTENT 'KEYLESS START SYSTEM PROBLEM'. IT'S VERY CONCERNING AND WHENEVER I BRING MY CAR TO THE SHOP THEY SEEM TO HAVE NEVER HEARD OF THIS ISSUES BEFORE. CAR WORKS, BUT IT IS SCARY TO WONDER IF MY CAR WILL SUDDENLY TURN OFF OR NOT TURN ON. PLEASE HAVE THIS INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288342December 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING, THE TRANSMISSION JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN FOUR TIMES TO MILLENNIUM HONDA (286 FRANKLIN ST, NY 11550, (516) 481-2800) WHERE THE SOFTWARE UPDATED WAS COMPLETED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A FIFTH TIME, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288099December 10, 2019
STRUCTURE:BODY
THE REAR LIFT GATE HAS BEEN MALFUNCTIONING PERIODICALLY SINCE WE PURCHASED THIS VEHICLE NEW IN 2016. IT HAS BEEN REPAIRED SEVERAL TIMES BUT KEEPS MALFUNCTIONING. THE ISSUE IS THAT THE LIFT GATE STARTS TO OPEN, BUT THEN CLOSES ITSELF FOR NO REASON AND DOES NOT STOP CLOSING EVEN IF A PERSON OR OBSTACLE IS UNDERNEATH. SOMETIMES THE LIFT GATE ALSO WILL NOT REOPEN. OUR ONGOING CONCERN IS THAT A CHILD OR OTHER PERSON WILL BE CRUSHED BENEATH THE MALFUNCTIONING LIFT GATE. THIS HAS HAPPENED IN ALL TYPES OF SCENARIOS - WHEN THE CAR IS PARKED FLAT, ON AN INCLINE, INSIDE, OUTSIDE, ETC. AND THERE DOES NOT SEEM TO BE A CONSISTENT CAUSE. ALSO, OUR HONDA DEALER IS OFTEN UNABLE TO IDENTIFY THE PROBLEM USING THEIR COMPUTER SYSTEM - THEY HAVE TOLD US NOTHING IS WRONG WITH THE LIFT GATE UNTIL THEY HAVE WATCHED THIS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287742December 8, 2019
ELECTRICAL SYSTEM
THE KEYLESS START AND ENTRY LIGHT WILL NOT TURN OFF. ADDITIONALLY MANY COMPLAINTS ABOUT IT AND HONDA IGNORING THE PROBLEM. EVEN MORE SEVERE PROBLEMS HAVE BEEN REPORTED TO YOU. THIS WILL LEAD TO THE CAR JUST STALLING IN THE MIDDLE OF THE ROAD. I HAVE 2 CHILDREN. PLEASE HAVE HONDA ADDRESS THIS ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287404December 6, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RIGHT BEFORE IT'S TURNED ON AND WHILE DRIVING. I GET AN ERROR MESSAGE SAYING "KEYLESS START SYSTEM PROBLEM". THEN VEHICLE WILL SOMETIMES NOT TURN ON RANDOMLY. HAVE NOT TAKEN THE VEHICLE IN FOR REPAIR BECAUSE I DID MUCH RESEARCH AND MANY PEOPLE HAVE TAKEN THEIR 2016 PILOT TO THE DEALER AND AFTER SPENDING MONEY, THE DEALER COULD NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281509November 21, 2019
ELECTRICAL SYSTEM
AT STARTUP, THE DASHBOARD WARNING LIGHT INDICATING "KEYLESS START SYSTEM PROBLEM" APPEARED AND WAS ONLY REMOVED, PERHAPS TEMPORARILY BY FOLLOWING A ROUTINE SET FORTH AT A COMMUNITY WEBSITE. WAS INFORMED THAT A REPAIR AT THE DEALER WOULD COST $300+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281633November 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR BRAKES BY ITSELF, SHAKES THE STEERING WHEEL AND SHUTS OFF AND LOSES POWER RANGING IN SPEEDS FROM 20 -60MPH. ON DOUBLE LANE ROADS TO INTERSTATES IN THE RAIN AND SUNNY DRY DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281382November 20, 2019
FUEL/PROPULSION SYSTEM
THE 2016 HONDA PILOT FEATURED REDESIGNED FUEL INJECTORS THAT ARE UNDER INTENSE PSI. AFTER APPROX. 3 YEARS, THEY ALL NEED TO BE REPLACED. MOST FUEL INJECTORS ARE DESIGNED TO LAST THE LIFE OF A CAR. MOREOVER, IT'S IS STATISTICALLY EXTREMEMLY IMPROBABLE THAT EVERY FUEL INJECTOR WOULD GO BAD AT THE SAME TIME. APPARENTLY, THE FUEL INJECTORS ARE PUTTING OFF TINY PIECES OF METAL THAT ARE BUILDING UP INSIDE AND RENDERING THEM USELESS. IF UNTREATED, THIS COULD CAUSE THE CAR TO BREAK DOWN AND BECOME A HAZARD IF DRIVING AT THAT TIME. HONDA EVEN RECOGNIZES THE DEFECT IN THAT THEY HAVE PUT OUT AN INTERNAL SERVICE MEMO DIRECTING THEIR SERVICE DEPARTMENTS TO REPLACE ALL THE INJECTORS WHEN THEY SEE THIS ISSUE COME IN. THAT SAID, THEY HAVE NOT ISSUED A VOLUNTARY RECALL OR EXTENDED WARRANTY INSTEAD OPTING TO LET CUSTOMERS FEEL THE BURDEN OF REPLACING ALL OF THEIR INJECTORS AT A COST OF $1500 EVERY THREE YEARS. THERE HAVE BEEN APPROX. 407,666 HONDA PILOTS SOLD SINCE 2016 AND ALL OF THEM ARE SUBJECT TO THIS PROBLEM. A QUICK GLANCE ONLINE SHOWS HUNDREDS IF NOT THOUSANDS OF COMPLAINTS REGARDING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281102November 19, 2019
FUEL/PROPULSION SYSTEM
OUR 2016 HONDA PILOT HAD A CHECK ENGINE LIGHT FOR FAULT CODE P0420. DEALER DIAGNOSIS WAS FAULTY FUEL INJECTORS IN CYLINDERS 2 AND 3. DEALER REPLACED ALL 6 FUEL INJECTORS FREE OF CHARGE. IT SEEMS PREPOSTEROUS THAT ANY OF THE 6 FUEL INJECTORS HAD FAILED WITH ONLY 41,632 MILES ON THE ODOMETER. HONDA IS CLEARLY AWARE OF THE ISSUE AS THEY RELEASED SERVICE BULLETIN 18-025. IN MY OPINION, THIS SHOULD BE A NATIONAL RECALL INSTEAD OF A SERVICE BULLETIN. AND HONDA SHOULD FOOT THE BILL FOR ANY OF THE AFFECTED VEHICLES, REGARDLESS OF YEARS IN SERVICE OR MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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