Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11309848February 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE HESITATED AND THE VEHICLE FAILED TO INCREASE IN SPEED WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE SHUDDERING IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO CRISWELL HONDA 19525 AMARANTH DR, GERMANTOWN, MD 20874, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REPAIR CALLED FOR A SOFTWARE UPDATE TO THE TRANSMISSION AND TO FLUSH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED DUE TO THE POWERTRAIN WARRANTY PERIOD BEING EXCEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308911February 13, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM IS ON IN THE DASH WON'T START OR TURN OFF SOMETIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309018February 13, 2020
ELECTRONIC STABILITY CONTROL (ESC)
ONCE MY HONDA PILOT HIT MILES OF 34,000, DASHBOARD IS SHOWS WARNING "KEYLESS START SYSTEM PROBLEM". SHORTLY AFTER I AM HAVING PROBLEM WITH START BUTTON WHICH WON'T START ONE PRESS, I HAVE TO PRESS MANY TIMES TO START THE CAR... I HAVE CHANGED MY KEY FOB BATTERY, AND STILL HAVE SAME PROBLEMS. DEALERSHIP WON'T COVER THIS ISSUE ONCE THE CAR DROVE OVER 30,000 MILES. I DID RESEARCH ON THIS ISSUE SPECIFICALLY HONDA PILOT 2016 MODEL. THERE ARE A LOT PEOPLE WHO HAVE SAME ISSUES. I AM AFRAID THAT MY CAR WON'T START ONE DAY. NEVER HAD ISSUE WITH OTHER HONDA MODELS... ALSO THIS MODEL 2016 HONDA PILOT HAS ISSUE WITH MUSIC DASHBOARD, EXAMPLE: THE RADIO DISPLAY WILL BLACK OUT DURING WHEN I AM DRIVING, SO HAD TO TURN OFF MY CAR AND TURN ON TO GET MY RADIO DISPLAY BACK OR ALL OF SUDDEN I CAN NOT CHANGE THE MUSIC VOLUME ETC... GOD KNOWS WHAT IS THE NEXT PROBLEM?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309028February 13, 2020
POWER TRAIN
I BOUGHT A CPO 2016 HONDA PILOT EX 3/23/2019. I HAVE A TRANSMISSION JERKING ISSUE AND BRING BACK TO FREEWAY HONDA, SANTA ANA, IN SEP 2019. THEY FLUSH THE ATF AND THE SITUATION TURNS BACK DAYS LATER. I BRING IT BACK IN 1/29/2020 AND ASK FOR SAME TRANSMISSION ISSUE. BUT THEY SHOW TIRE PRESSURE CHECK ON THE INVOICE. I REALLY WONDERED THEY TRY TO HIDE THE DEFECT AND WON'T FIND OUT ANY PROBLEM IN THIS VEHICLE BY SEARCHING ITS VIN NUMBER. THE TRANSMISSION PROBLEM IS HARD TO SHIFT WHEN 3RD TO 4TH, 28-32 MPH; HARD TO SHIFT WHEN DOWNSHIFT 3RD TO 2ND IN AROUND 22 MPH. NOW I AM THINKING TO FILE THE LEMON LAW BUT THEY WON'T LET ME BECAUSE THEY DIDN'T TELL THE TRUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308848February 12, 2020
FUEL/PROPULSION SYSTEM
WITH LESS THAN 40K MILES, THE VEHICLE RECEIVED A MESSAGE ABOUT AN ENGINE PROBLEM. TOOK TO DEALER AND WAS ADVISED THAT IT WOULD REQUIRE NEW FUEL INJECTORS, AT A COST OF APPROXIMATELY $1300. I HAVE HAD OTHER HONDA VEHICLES THAT HAVE GONE 100K MILES AND MORE WITHOUT SUCH PROBLEM. THIS IS UNACCEPTABLE. IT SHOULD BE COVERED ON SUCH A LOW MILEAGE VEHICLE REQARDLESS OF VEHICLE AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308889February 12, 2020
FUEL/PROPULSION SYSTEM
WE HAVE BEEN HAVING ISSUES WITH OUR PILOT SINCE NOVEMBER. I WENT TO START IT ONE DAY AND A LOT OF LIGHTS ON THE DASH TURNED ON. IT HAS BEEN DETERMINED BY HONDA THAT THE ISSUE IS FUEL INJECTORS, IT SOUNDS LIKE THIS IS A WELL KNOWN ISSUE WITH THIS YEAR PILOT, WE HAVE BEEN IN CONTACT WITH MANY OTHERS WHO HAVE TOLD US THIS. THE LIGHTS COME ON WHEN THE VEHICLE IS FIRST STARTED AND STAY ON THROUGH ALL DRIVING. WE HAVE CHECKED THE CODES THAT POP UP AND IT SWITCHES THE MISFIRE CODE FROM ONE CYLINDER TO ANOTHER, AND ALSO SHOWS MULTIPLE MISFIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308529February 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SHUDDERED. THE CONTACT STATED THE EMISSIONS SYSTEM AND TRANSMISSION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308581February 11, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM COMES ON WHEN STARTING THE CAR AND SOMETIMES WHILE DRIVING. NO REASON FOR THE ERROR AND SEEMS TO BE A CONTINUOUS PROBLEM WITH HONDA PILOT OWNERS. NO CONSISTENCY TO THE MESSAGE AND WHEN IT COMES ON. FIRST TIME NOTICING ISSUE WAS IN AUGUST, THEN AGAIN IN SEPTEMBER, DECEMBER, JANUARY AND FEBRUARY. IT CAN HAPPEN 1 DAY AND NOT COME BACK ON TILL 3-4 DAYS LATER. SEEMS TO BE MORE FREQUENT WHEN THERE IS OUTSIDE PRECIPITATION SO MAYBE TRIPPING SOME SENSOR. NOT A BATTERY ISSUE AS NEW BATTERY HAS BEEN INSTALLED IN NOVEMBER AND STILL GETTING THE MESSAGE AND FOB BATTERIES HAVE ALSO BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307767February 7, 2020
ELECTRICAL SYSTEM, ENGINE
WHILE STOPPED AT A FREEWAY OFF RAMP. THE CAR AUTOMATICALLY SHUT OFF THE ENGINE PER THE START/STOP FEATURE. WHEN THE LIGHT TURNED GREEN THE CAR DID NOT RESTART AND INSTEAD COMPLETELY SHUT OFF AND PUT ITSELF INTO PARK. I HAD TROUBLE RESTARTING WHILE TRAFFIC BUILT UP BEHIND ME. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT IS A VERY DANGEROUS AND DISCONCERTING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307300February 5, 2020
AIR BAGS, STRUCTURE:BODY
WE WERE HIT ON THE DRIVERS AND PASSENGERS SIDES OF THE VEHICLE BY ANOTHER VEHICLE THAT WAS TRAVELLING AT AN ESTIMATED 90-100 MPH, AND THE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TRAVELLING AT ABOUT 50 MPH ON AN INTERSTATE WHEN IT WAS STRUCK ON THE DRIVER'S SIDE FIRST. THE FORCE OF THAT IMPACT PUSHED MY VEHICLE INTO A LARGE BOX TRUCK ON THE PASSENGER'S SIDE. THE POLICE STATED THAT THE AIRBAGS SHOULD HAVE DEPLOYED WITH THE EXTREME FORCE OF THE IMPACT.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11306681February 3, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR MESSAGE: HAVING TROUBLE STARTING AND TURNING OFF VEHICLE. HAVE TO PRESS START BUTTON SEVERAL TIMES OR HOLD LONGER. SOMETIMES, I HAVE TO DEPRESS BREAK AND THEN TRYING AGAIN...START BUTTON LIGHT IS NOT ALWAYS ON. IT'S TAKING LONGER AND LONGER TO START AND TURN OFF VEHICLE. I HAVE BEEN GETTING THIS MESSAGE FOR ABOUT 7 MONTHS. I HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306832February 3, 2020
FUEL/PROPULSION SYSTEM
AT JUST OVER 70K MILES, I GET THE DREADED "EMISSIONS SYSTEM PROBLEM" WHEN I START MY CAR THE OTHER MORNING. I IMMEDIATELY TAKE IT TO A HONDA DEALERSHIP FOR DIAGNOSIS AND I AM TOLD I WILL NEED ALL 6 FUEL INJECTORS REPLACED. INTERESTINGLY ENOUGH, HONDA'S TSB 018-25 INDICATES THE PROBABLE CAUSE OF THIS FUEL INJECTOR ISSUE AS AN ISSUE THAT OCCURRED DURING THE MANUFACTURING PROCESS, YET THEY HAVE NOT BEEN FULLY TRANSPARENT ABOUT THE ISSUE, NOR HAVE THEY ISSUED A RECALL. MY VEHICLE IS ALSO RETURNING THE EXACT ERROR CODE AS INDICATED IN THE BULLETIN (P0301). THE BULLETIN I AM REFERRING TO (VERSION 2) WAS RELEASED IN APRIL 2018. HAD HONDA BEEN TRANSPARENT AND NOTIFIED CUSTOMERS OF THIS ISSUE DURING THIS TIME FRAME, IT SEEMS AS THOUGH MANY CUSTOMERS WOULD HAVE HAD THE OPPORTUNITY TO HAVE THE INJECTORS REPLACED, FOR FREE, DURING THEIR 3 YEAR/36K WARRANTY. WELL, NOW MANY OF THE PILOT OWNERS ARE BEYOND THIS POINT AND FIGURING THE ISSUE OUT THE HARD WAY AND POTENTIALLY HAVING TO FOOT A $1500-$2000 BILL. DECEPTIVE AND DECEITFUL BEHAVIOR LIKE THIS SHOULD NOT BE TOLERATED. I HAVE OWNED FIVE HONDA AUTOMOBILE/MOTORCYCLE PRODUCTS IN MY LIFETIME AND THIS IS THE FIRST ISSUE I HAVE EVER ENCOUNTERED. THE 2016 PILOT HAS SEVERE QUALITY ISSUES. THIS IS ALSO A SAFETY ISSUE AND SHOULD BE A WARRANTY REPAIR WITHOUT A DOUBT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306547February 2, 2020
UNKNOWN OR OTHER
THE CAR IS AROUND 58K. THE KEYLESS START SYSTEM PROBLEM MESSAGE IS DISPLAYED. I REPLACED AND ALL BATTERIES OF THE FOB AND RESET EVERY THING TO THE FACTORY SETTING, BUT PROBLEM STILL PERSISTS AND THE WALK AWAY AUTO LOCK IS ALSO NO LONGER FUNCTIONING AFTER THE KEYLESS START SYSTEM PROBLEM MESSAGE WAS DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306485February 1, 2020
POWER TRAIN
WHILE UNDER MODERATE ACCELERATION AT A RANGE OF SPEEDS (10-40MPH), THERE IS A SURGING RPM AND A SHUDDER SEEMINGLY FROM THE POWER TRAIN. PROBLEM SEEMS TO BE MORE APPARENT WITH LIGHT TO HEAVY LOADING AN AN INCLINE. THIS PROBLEM IS INTERMITTENT BUT SEEMS TO BE GETTING WORSE. TWO DEALERSHIPS HAVE NOT WANTED TO ATTEMPT TO FIX PROBLEM IF NOT COVERED BY FACTORY WARRANTY IN SPITE OF A HONDA SERVICE BULLETIN 17-014 THAT DESCRIBES MY SYMPTOM ACCURATELY. THERE SHOULD BE A MANDATED RECALL TO FIX THE PROBLEM AND THE MANUFACTURER SHOULD BELIEVE THE CUSTOMER AFTER REPEATED DESCRIPTIONS OF EXPERIENCING THE KNOW MANUFACTURING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306264January 31, 2020
FUEL/PROPULSION SYSTEM
EMISSION ISSUE STARTED SHOWING AS A WARNING SIGN. AND, IT COMES AND GOES TO EVEN PROPERLY REPORT THE ISSUE. HOWEVER, AFTER 3 YEARS MARK (42,OOO MILES) IT SHOWED ALL THE POSSIBLE SIGNS ON THE SCREEN. HONDA SERVICE CENTER SAYS THAT FUEL INJECTORS WENT BAD. IT TAKES $1350 TO FIX IT. I HAVE PICTURE PROOFS SAYING THAT THE EMISSION ISSUE POPPED UP WELL BEFORE 32 MONTHS AFTER PURCHASE (IN WARRANTY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306258January 31, 2020
ELECTRICAL SYSTEM
WHEN GETTING INTO VEICLE WHILE IT IS STATIONARY TO BEGIN TRIP. KEEP GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE PERIODICALLY FOR THE PAST 7 MONTHS STARTING IN APPROX JUNE 2019. AT TIMES THE ENGINE WON'T START. AFTER PARKING OR LEAVING VEHICLE IN A STATIONARY POSITION. ALSO, THE WALK AWAY AUTO LOCK FEATURE HASN'T WORKED SINCE JULY 2019 (6 MONTHS). HAVE RESET SYSTEM SEVERAL TIMES BUT ISSUE STILL RETURNS AND THE WALK AWAY FEATURE HAS NEVER RESET OR WORKED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302805January 29, 2020
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302872January 29, 2020
FUEL/PROPULSION SYSTEM
EMISSIONS SYSTEM ERROR DISPLAYED ON THE DASHBOARD WHILE DRIVING. NEXT DAY I TOOK TO THE DEALER AND HE SAID THAT THERE IS AN ISSUE WITH THE FUEL INJECTORS AND THE WHOLE FUEL INJECTOR UNIT SHOULD BE REPLACED. SINCE MY VEHICLE IS OUT OF 3 YR/36000 MILES WARRANTY, THE DEALER QUOTED $1700 TO REPLACE THE FUEL INJECTORS. I'M VERY SUPPRESSED SEE THIS ISSUE ON RELATIVELY NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302421January 28, 2020
ELECTRICAL SYSTEM
THE CAR STARTED SHOWING "KEYLESS START SYSTEM PROBLEM" A FEW MONTHS AGO, AND THE CAR IS NOW ONLY 10,800 MILES! IT TAKES LUCKS TO TURN ON THE CAR AND SOME MORE LUCKS TO TURN THE CAR'S ENGINE OFF. THIS IS COMPLETELY UNACCEPTABLE FOR A CAR AT THIS YOUNG MILAGE! WHEN DO A QUICK GOOGLE SEARCH, THERE ARE PLENTIFUL OF SAME ISSUES POSTED ONLINE. WHEN IS HONDA GOING TO THE RESPONSIBLE TO RECALL THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302479January 28, 2020
UNKNOWN OR OTHER
KEYLESS REMOTE SYSTEM ISSUE, APPARENTLY THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES AFTER 36,000 MILES. I'M UNSURE IF THE ERROR WILL CAUSE THE CAR TO JUST SHUT OFF WHILE DRIVING IN TRAFFIC OR MAKE IT JUST NOT START WHEN I TRY TO START IT. THIS APPEARS TO BE AN ISSUE THAT SHOULD HAVE BEEN ADDRESSED VIA A RECALL IF THE ISSUE IS THIS COMMON. THERE IS NO OPTION WITH THIS VEHICLE TO ACTUALLY USE A KEY TO START IT, IT IS ALL REMOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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