Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11328770June 14, 2020
ELECTRICAL SYSTEM
I AM GETTING A KEYLESS START SYSTEM ERROR. THIS COULD CAUSE THE CAR TO NOT START OR STOP. I HAVE SEEN HUNDREDS OF REPORTS OF THIS HAPPENING ON THESE YEAR/MAKE/MODEL AND THERE IS SOMETHING FAULTY IN THESE SWITCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328768June 14, 2020
ELECTRICAL SYSTEM
REMOTE SYSTEM START ERROR MESSAGE RECEIVED AND THEN THE VEHICLE WOULDN'T START. I WAS STRANDED AT A GAS STATION AND HAD TO BE TOWED. ORIGINALLY DIAGNOSED AS BATTERY AFTER I RECEIVED A JUMP. WE REPLACED THE BATTERY AND HAD NO ISSUES FOR ABOUT 4 WEEKS. NOW THE ERROR IS BACK. SEEMS TO BE A RECURRING PROBLEM FOR 2016 PILOTS BASED ON MY RESEARCH. THIS NEEDS TO BE A RECALL ISSUE FOR HONDA TO FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328174June 10, 2020
ELECTRICAL SYSTEM
THE FOLLOWING ERROR CODE APPEARED SEVERAL DAYS AGO; KEYLESS START SYSTEM PROBLEM. HONDA INFORMED ME THAT THE PUSH BUTTON STARTER REQUIRED REPLACEMENT. I INSTALLED THE NEW UNIT AS INSTRUCTED, AND THE ERROR MESSAGE WENT AWAY. TODAY (TWO DAYS LATER) THE ERROR MESSAGE RE-APPEARED. I HAVE SINCE NOTICED THAT THERE ARE MANY PROBLEMS REPORTED ONLINE BY HONDA VEHICLE OWNERS ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327894June 8, 2020
ELECTRICAL SYSTEM
THE CAR DISPLAYS KEYLESS START SYSTEM PROBLEM. THE PROBLEM STARTED OVER A YEAR AGO AND I WAS CHARGED $140 TO RUN DIAGNOSTICS BUT NOTHING CAME BACK AS AN ANSWER. THE PROBLEM STILL PERSISTS! I BOUGHT THIS CAR BECAUSE OF IT'S SAFETY FEATURES, AND NOW I DO NOT FEEL SAFE EVERY DAY BECAUSE I AM ALWAYS WONDERING IF THE CAR WILL START. I HAVE THREE KIDS AND MANY RESPONSIBILITIES. MY HUSBAND AND I HAVE BOUGHT A HONDA CIVIC, HONDA CR-V, HONDA ELEMENT AND A 2007 HONDA PILOT BUT HAVE NEVER EXPERIENCED A NAGGING PROBLEM LIKE THIS ONE BEFORE. PLEASE ADVISE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327416June 5, 2020
ELECTRICAL SYSTEM
VEHICLE DISPLAYS KEYLESS START SYSTEM ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327319June 4, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN THE ENGINE IDLE STOP IS ENGAGED THE CAR WILL OCCASIONALLY NOT RESTART. IT TAKES MULTIPLE TRIES TO RESTART THE VEHICLE. MOST OF THE TIME IT HAPPENS IN TRAFFIC WHICH IS A POTENTIAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327169June 3, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, UNKNOWN OR OTHER
MOONROOF SHATTERED FROM THE CENTER OF THE MOONROOF WHILE DRIVING ON PENNSYLVANIA TURNPIKE ON WORK COMMUTE AT APPROXIMATELY 10 A.M. 06/03/2020. THIS WAS APPROACHING THE WILLOW ROVE EXIT AND VEHICLE WAS ALREADY BEGINNING TO SLOW AS THE OFF RAMP WAS COMING UP IN A MILE. NOTHING HIT THE VEHICLE THAT COULD BE DETERMINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326789June 1, 2020
ELECTRICAL SYSTEM, POWER TRAIN
ISSUE: CAR IS UNABLE TO START WHEN ON A CITY STREET AND AUTO-START IS ENABLED (STALLING). THIS HAS HAPPENED ON SEVERAL OCCASIONS OVER THE LAST COUPLE YEARS. MY WIFE IS THE PRIMARY DRIVER SHE OFTEN HAS THE KIDS IN THE CAR WHICH CREATES A LARGE SAFETY ISSUE FOR MY FAMILY. WHEN THE PROBLEM FIRST PRESENTED ITSELF, THERE WAS ONE TIME WHERE THE CAR UNINTENTIONALLY ACCELERATED ON IT'S OWN WITH MY FAMILY IN THE CAR. UNFORTUNATELY THAT WAS NOT ABLE TO BE REPLICATED AS WELL NOR HAVE WE EXPERIENCED IT AGAIN. POTENTIAL SOLUTION 1: BATTERY HAS BEEN REPLACED WHICH TEMPORARILY STOPPED THE ISSUE, HOWEVER WITHIN MONTHS THE ISSUE IS BACK. POTENTIAL SOLUTION 2: IT'S WORTH NOTING THAT THE TRANSMISSION WAS REPLACED RECENTLY, HOWEVER IT WAS NOT DUE TO THIS THE STALLING ISSUE, THERE WAS AN ACTUAL ISSUE WITH THE TRANSMISSION. THE STALLING STOPPED FOR A WHILE AS WELL, THEN CAME BACK AGAIN. CONCERNS: WE ARE CONCERNED WITH OUR SAFETY IN THIS VEHICLE WHICH DOESN'T GIVE OWNERSHIP OF THIS CAR A GOOD FEELING. WHILE WE CAN CHOSE TO SELL THIS CAR AND PASS THIS ISSUE TO SOMEONE ELSE WHO IN TURN COULD GET HURT OR KILLED IF THEY ARE IN THE WRONG PLACE AT THE WRONG TIME AND THAT SHOULD NOT BE THE CASE. WE SHOULDN'T WAIT FOR PEOPLE TO GET HURT/KILLED BY THIS TO DO SOMETHING ABOUT IT. WE'RE HOPING WITH THE CONTINUED REPORTS OF THIS ISSUE THERE WILL BE SOMETHING DONE BY HONDA TO RESOLVE THIS. WE'RE NO LONGER PROUD OF OUR OWNERSHIP OF THIS CAR DUE TO THE SAFETY HAZARD THIS HAS PRESENTED TO OUR FAMILY. TIME OF INCIDENT MILEAGE PROVIDED WAS FROM 7/2018 - IT OCCURRED PRIOR TO THAT AND AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326397May 28, 2020
ENGINE
I PURCHASED A PRE-OWNED 2016 HONDA PILOT TOURING FROM A DEALERSHIP IN OCTOBER OF 2018 THAT HAD ABOUT 25,000 MILES ON IT. THERE WERE NO ISSUES UNTIL ABOUT 4-5 MONTHS AGO WHEN THE CAR DIED AT A COMPLETE STOP WHILE I WAS WAITING FOR THE LIGHT TO TURN GREEN. ON 5/25/2020, AT ABOUT 42,690 MILES, IT HAPPENED AGAIN. I WAS AT A COMPLETE STOP AT AN INTERSECTION BEHIND 4 CARS, WAITING TO MAKE A LEFT TURN IN A RESIDENTIAL AREA. IT MIGHT HAVE BEEN ABOUT 30 SECONDS BEFORE THE AUTO IDLE STOP KICKED IN. WHEN THE LIGHT TURNED GREEN AND THE CARS AHEAD OF ME STARTED TO MOVE, I TOOK MY FOOT OFF THE BRAKE. THEN IMMEDIATELY, THE DASHBOARD LIGHTS LIT UP AND THE ENGINE DIED. THIS IS THE SECOND OCCURRENCE OF THE SAME SCENARIO AT THE SAME LOCATION. THIS TIME, I REMEMBERED TO IMMEDIATELY TURN ON MY HAZARD LIGHTS, THEN I HAD TO PUT THE CAR IN PARK, STEP ON THE BRAKES AND RESTART THE ENGINE. I DO REMEMBER THAT IT TOOK ABOUT 30 SECONDS FOR ME TO RESTART THE CAR. I PRESSED THE ENGINE START BUTTON TWICE. BECAUSE I WAS ON A SLIGHT INCLINE HEADING UPHILL AND THE CARS BEHIND ME WERE AT A COMPLETE STOP, I WAS NOT IN IMMINENT DANGER OF BEING REAR ENDED. THE FIRST TIME THIS HAPPENED, I WAS AT THIS SAME STOPLIGHT BUT WITH ABOUT 8 CARS AHEAD OF ME. THERE IS A WAIT TIME OF ABOUT 1 MINUTE AT PEAK TRAFFIC FOR THE LIGHT TO CYCLE THROUGH. I TOOK MY CAR TO THE DEALERSHIP TO GET SERVICED ON 5/26/2020. THEY RAN DIAGNOSTICS AND I RODE WITH THE TECHNICIAN ON A TEST DRIVE BUT THE PROBLEM COULD NOT BE DUPLICATED. HONDA ENDED UP CHANGING THE BATTERY AT MY EXPENSE AS A POSSIBLE FIX, SINCE IT WAS OUT OF WARRANTY AND THEY COULD NOT DIAGNOSE WHAT WAS WRONG. AFTER LEAVING THE DEALERSHIP AND DRIVING THE CAR HOME, I NOTICED THE AUTO IDLE STOP SEEMED TO BE DISABLED, EVEN IF I DID NOT MANUALLY TURN IT OFF. PRIOR TO SERVICING, THE AUTO IDLE STOP WAS FULLY FUNCTIONAL. *TR *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326404May 28, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE CURRY HONDA GEORGIA (5525 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341), WHERE THE FUEL RAILS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326317May 28, 2020
UNKNOWN OR OTHER, POWER TRAIN
FOR HONDA PILOT 2016 , THE PROBLEM IS THAT THE TRANSMISSION THAT CAUSES THE TRANSMISSION FLUID TO OVERHEAT. THE OVERHEATING ISSUE LEADS TO A 'JUDDER' IN THE TRANSMISSION. THE CAR ACCELERATES IN A VERY JERKY WAY ESPECIALLY BETWEEN 30 AND 50. THIS IS A BIG SAFETY ISSUE IF YOU ARE TRYING TO PASS SOMEONE. AS SOON AS THE VEHICLE REACHES 80,000 MILES HONDA WILL NO LONGER COVER THE SO-CALLED 'REPAIR' WHICH IS TO FLUSH THE BURNT TRANSMISSION OIL MULTIPLE TIMES. HONDA IS AWARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326174May 27, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE ABOVE 30 MPH, THE VEHICLE SHUDDERED WITH THE EMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE CAUSED THE TRANSMISSION TO SHAKE. THE VEHICLE WAS TAKEN TO A HOEHN HONDA (5454 PASEO DEL NORTE, CARLSBAD, CA 92008) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED BY THE SAME DEALER TO HAVE THE TRANSMISSION FLUSHED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V219000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324734May 15, 2020
ELECTRONIC STABILITY CONTROL (ESC)
'KEYLESS START SYSTEM PROBLEM' APPEAR AFTER 40,XXX MILEAGE. THE HONDA DEALER IS JUST GUESSING RIGHT NOW THEY REPLACE MY BATTERY BUT AFTER A DAY THE SAME ERROR REAPPEAR. THERE IS DEFINITELY A MANUFACTURE DEFECT AS THERE SO MANY ISSUES REGARDING THIS IF YOU GOOGLE IT. MY CAR WONT START THEN GOT TOWED TO THE DEALER AND IT MIGHT DIE AGAIN NOW THAT IT REAPPEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324476May 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR THREW MULTIPLE ERRORS INCLUDING EMISSION SYSTEM, POWER STEERING, VEHICLE STABILITY, TRAILER STABILITY, HILL ASSIST, AND ROAD DEPARTURE MITIGATION. RESULT WAS KEY SAFETY FEATURES, INCLUDING AUTONOMOUS BRAKING, ROAD DEPARTURE MITIGATION, POWER STEERING, AND LANE KEEPING WERE RENDERED INOPERABLE. THE ENGINE POWER WAS REDUCED WHILE IN MOTION AT 50 MPH. THE ERRORS CAME ON SHORTLY AFTER IGNITION WAS ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324097May 11, 2020
ELECTRICAL SYSTEM
PUSH TO START BUTTON KEEPS FAILING. AUTOMATIC LOCK DOES NOT ENGAGE. WHEN PUSH TO START FAILS, STABILITY CONTROL FAILS WITH IT. VEHICLE MENTIONS NO STABILITY CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323258May 4, 2020
ELECTRICAL SYSTEM, ENGINE
THE IDLE START/STOP FEATURE CAUSES THE CAR TO STALL WHEN STOPPED. WHEN THE AT A FULL STOP AND THE IDLE/STOP KICKS IN THE CAR DOES NOT COME BACK ON AND SHUTS OFF WITH ALL OF THE LIGHTS IN THE CONSOLE LIGHTING UP AND MUST BE COMPLETELY SHUT-OFF AND RESTARTED, "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. TOOK TO THE DEALER DURING MY LAST SERVICE ON JANUARY 20, 2020 AND THEY COULD NOT DUPLICATE. THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE AND IS HAPPENING MORE FREQUENTLY. THE CAR HAS STALLED AT LIGHTS AND POSES A DANGER TO MY WIFE AND 3 YOUNG CHILDREN. THE DEALERSHIP WILL NOT LOOK INTO IT ANY FURTHER BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. I'VE RESEARCHED FORUMS ONLINE AND OTHER HONDA PILOT OWNERS HAVE EXPRESSED THEY ARE EXPERIENCING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322065April 23, 2020
FUEL/PROPULSION SYSTEM
STARTED CAR IN THE MORNING AND MULTIPLE WARNING LIGHTS APPEARED - CAR WORKED JUST FINE THE NIGHT BEFORE WHEN IT WAS PARKED. TOOK IT TO DEALER TO DIAGNOSE AND IT CAME BACK WITH CODE P0304 AND A RECOMMENDATION TO REPLACE ALL FUEL INJECTORS AND RAILS (PIPES) FOR A TOTAL COST OF $1,311.19. CAR ONLY HAD 46,473 MILES. I BOUGHT IT BRAND NEW AND HAVE HAD ON TIME SERVICE ALWAYS AND ONLY SERVICED BY DEALER. CAN PROVIDE REPAIR INVOICE IF NEEDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321898April 22, 2020
ELECTRICAL SYSTEM, ENGINE
WE OWN A 2016 HONDA PILOT ELITE WITH AUTO START/STOP FEATURE. THE VEHICLE HAS APPROXIMATELY 78,000 MILES AND BEGAN EXHIBITING ISSUES WITH THE AUTO START/STOP FEATURE. WHEN STOPPED AT ANY LOCATION, THE AUTO STOP ENGAGES AND TURNS OFF THE ENGINE AND SHOULD RESTART WHEN YOU LIFT YOUR FOOT OF THE BRAKE; BUT IT IS NOW TURNING ALL THE POWER TO THE VEHICLE OFF (RADIO OFF, A/C OFF, DASH LIGHTS OFF). IN SOME CASES THE DASH WILL FLICKER WITH AND DASH LIGHTS WILL ELIMINATE FOR A SECOND. AS A RESULT YOU CANNOT MOVE THE VEHICLE AND ARE STUCK IN A DANGEROUS PLACE (CAN'T PUT THE VEHICLE IN NEUTRAL, NO POWER). THIS HAS HAPPENED TO US ON NUMEROUS OCCASIONS; AT STOP LIGHTS WHERE CARS BEHIND YOU GET FRUSTRATED AND HONK THEIR HORNS (TAKES SEVERAL MINUTES TO START BACK UP IF YOU ARE LUCKY) AND MOST CONCERNING IS IF YOU ARE IN THE MIDDLE OF THE INTERSECTION AND ABOUT TO MAKE A RIGHT TURN, WHILE WAITING TO MAKE THE TURN, THE VEHICLE SHUTS OFF ' NOW WE ARE STUCK IN THE INTERSECTION WITH TWO KIDS IN THE VEHICLE. NOW ONCOMING TRAFFIC IS EITHER FAST APPROACHING OR HONKING BECAUSE WE ARE BLOCKING THE LANE. WE HAVE BEEN ALMOST STRUCK ON SEVERAL OCCASIONS. THE ONLY WORK AROUND IS TO TURN THE AUTO START/STOP FEATURE OFF (PUSHING THE BUTTON) WHEN YOU FIRST GET IN THE VEHICLE, BUT IF YOU FORGET ' WE MIGHT GET KILLED. I TOOK IT TO THE HONDA DEALER AND THEY CLAIM THEY HAVE NEVER HEARD OF THIS ISSUE. MY BATTERY TESTED FINE. I LOCATED NUMEROUS HONDA PILOT POSTS ONLINE THAT INDICATE THIS IS A COMMON PROBLEM, DATING BACK TO THE 2016, BUT NO ONE IS HELPING THE CONSUMER. I DON'T UNDERSTAND WHY THERE IS A DELAY IN REPAIRING THIS ISSUE; IT IS NOT JUST A GENERAL INCONVENIENCE, IT IS A SAFETY RISK. WE ARE FRUSTRATED AND SCARED. IF WE TRADE THE VEHICLE FOR ANOTHER CAR, WHAT HAPPENS TO THE NEXT FAMILY THAT PURCHASES THIS VEHICLE ' DO THEY SUFFER THE FATAL OUTCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321759April 21, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321675April 20, 2020
ELECTRICAL SYSTEM
2016 PILOT ALONG WITH OTHER MAKES AND MODELS ARE SHOWING KEYLESS START SYSTEM ERROR BETWEEN 30,000 AND 65,000 MILES. VEHICLES HAVE TROUBLE STARTING IGNITION DUE TO FAULTY PUSH BUTTON IGNITION SWITCHES AND MODULES. THIS ISSUE CAN CAUSE OCCUPANTS TO BE LOCKED IN THE VEHICLE AND POTENTIALLY UNABLE TO TURN VEHICLE OFF INSIDE COVERED GARAGES. THIS IS A SAFETY ISSUE FOR WHICH HONDA I HAS BEEN AWARE OF FOR SOME TIME. ISSUE HAS OCCURRED WHILE STATIONARY AND IN MOTION. THIS ISSUE HAS ALSO OCCURRED WHILE INSIDE MY HOME GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot