Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10978999April 18, 2017
SUSPENSION
I HAD A VERY SERIOUS MECHANICAL FAILURE AFTER HITTING A BUMP ON A DIRT ROAD ONLY GOING 25 MPH. ALL 4 OF THE REAR AXLE MOUNTS FAILED CAUSING THE REAR OF THE VEHICLE TO DROP AND THE TIRES TO SPREAD. THIS COULD HAVE BEEN VERY DANGEROUS IF I WAS GOING FASTER OR HIT THE BUMP ON THE HIGHWAY. WE HAD BEEN NOTICING A CLUNKING SOUND COMING FROM THE REAR OF THE VEHICLE BUT COULDN'T FIGURE OUT WHAT IT WAS. SO, PERHAPS ONE OR TWO FOR THE MOUNTS HAD ALL READY FAILED BEFORE THIS FINAL FAILURE. WE BOUGHT THIS VEHICLE NEW IN 2004 AND IT HAS NEVER BEEN IN ANY ACCIDENT NOR DRIVEN OFF ROAD. IT IS A MICHIGAN CAR SO IT HAS BEEN EXPOSED TO ROAD SALT PERHAPS CONTRIBUTING TO THE RUSTING OF THE MOUNTS. BUT, UNDER NO CIRCUMSTANCE SHOULD THIS OCCUR. AFTER DOING AN INTERNET SEARCH I WAS ONLY ABLE TO FIND TWO OTHER INSTANCES OF THIS HAPPENING. AS THESE VEHICLES GET OLDER MORE MAY HAPPEN IF IT IS A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967488March 21, 2017
AIR BAGS
TAKATA RECALL MY DRIVER'S AIRBAG LIGHT IS ON CONSTANTLY. IS THERE A RECALL TO GET THIS FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959914March 10, 2017
POWER TRAIN
MY WIFE WAS SMASHED BETWEEN AN OPENED DRIVER'S DOOR AND A POLE BECAUSE THE THE CAR ROLLED BACKWARD. THE SAFETY'S PROBLEM IN THIS CAR IS: THAT YOU CAN REMOVE THE KEY FROM THE IGNITION WHILE THE CAR'S ENGINE IS STILL RUNNING, REMOVE THE KEYS FROM THE IGNITION WHEN THE GEAR IN OTHER THAN PARK GEAR, OR ENGINE SHUTS OFF AND VEHICLE NOT IN PARK. MY WIFE WAS INJURED YESTERDAY BECAUSE THE CAR WAS NOT IN PARK AND THE VEHICLE SQUEEZED HER BETWEEN AN OPEN DOOR AND A POLE OUTSIDE. THAT HAPPENED BECAUSE IN THIS CAR THE ENGINE SHUTS OFF AND SHE WAS ABLE TO REMOVE THE KEY FROM IGNITION WHILE THE CAR IN NEUTRAL... THIS IS A MAJOR SAFETY ISSUE WHEN THE KEY CAN BE REMOVED WHILE THE ENGINE IS STILL RUNNING OR IN ANY OTHER GEAR OTHER THAN THE PARK STATUS..... THIS IS ALL HAPPENED IN A PARKING LOT. STATIONARY AND RIGHT AFTER SHE PARKED THE CAR .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10955302February 17, 2017
POWER TRAIN
MY TRANSMISSION IS SLIPPING, TOOK IT TO A HONDA SPECIALIST. WHILE DRIVINF THIS IS HOW I NOTICED SOMETHING WAS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954836February 15, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS WORN OUT. THE TECHNICIAN ADVISED THE CONTACT TO CONTINUE DRIVING THE VEHICLE, BUT TO BE PREPARED TO REPLACE THE TRANSMISSION WHEN A WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933672December 7, 2016
SEATS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. UPON ENTERING THE VEHICLE, THE FRONT DRIVER SIDE OF THE VEHICLE WAS LEANING. UPON INSPECTION, THE CONTACT NOTICED THAT THE WELD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DRIVER'S SEAT BRACKET WAS FRACTURED AND THE SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926066November 15, 2016
ELECTRICAL SYSTEM
WHEN I STOP, AND TURN OFF THE MOTOR, THE KEY WILL NOT COME OUT OF THE IGNITION. WHEN IT FINALLY DOES, IT SOMETIMES (MOST OF THE TIME) WONT GO BACK IN. WHEN IT DOES, IT WILL NOT TURN, THUS, YOU CANNOT START THE CAR. SOMETIMES IT WILL TURN ON, AND START THE CAR, BUT MOST OF THE TIME, YOU HAVE TO SIT IN ONE SPOT, AND WAIT TIL IT GETS READY. IM AFRAID THAT IM GOING TO GET STRANDED EVERY TIME I AM ABLE TO LEAVE THE HOUSE. ESPECIALLY WITH THE UPCOMING COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923878November 2, 2016
ELECTRICAL SYSTEM
KEYS CAN BE TAKE OUT OF THE IGNITION KEY CYLINDER AT ANY TIME, ENGINE ON OR OFF, IN PARK OR REVERSE OR DRIVE. SEEMS LIKE A WORN OUT IGNITION CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919810October 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919323October 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916669October 17, 2016
SEATS
WHILE LEANING BACK IN THE DRIVER'S SEAT TO REMOVE MY WALLET TO PURCHASE GASOLINE I HEARD "POP" AND THEN THE SEAT SEEMED TO BECOME DISLODGED FROM THE BODY OF THE VEHICLE. THE FRONT LEFT OF THE SEAT WAS NO LONGER CONNECTED TO THE BODY OF THE VEHICLE. UPON FURTHER INSPECTION IT WAS REVEALED THAT THE STEEL BRACKET HOLDING THE TOP ASSEMBLY OF THE SEAT TO THE BOTTOM ASSEMBLY OF THE SEAT TORE CLEAN THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909362September 23, 2016
AIR BAGS
TAKATA RECALL. CALLED DEALER AFTER GETTING NOTICE ON 7/11/16. CALLED BACK 7/18/16. STONEWALLED. TOLD TO BRING LETTER. DID ON 7/19/16. CALLED 8/1/16. CALLED 9.23/16. TOLD "PART ORDERED". DEALER UNCOOPERATIVE. ADVANTAGE HONDA, MANHASSET, NY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907530September 19, 2016
WHEELS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 70 MPH, A LOUD BANG SOUND EMITTED FROM THE VEHICLE AND THE WHEELS SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,584.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904845September 8, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION KEY GETS STUCK IN THE IGNITION AND DOES NOT TURN. SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM, BUT HONDA IS CHARGING FOR THE KNOWN DEFECT IN THE TUMBLER SYSTEM USED WITH THEIR SPECIAL KEY SYSTEM. PEOPLE ARE TOLD THAT THIS IS NORMAL WEAR, BUT THIS DOES NOT MAKE SENSE THAT ALL CARS EXPIRE AT THE SAME TIME AND THE FIX INVOLVES REPLACING THE ENTIRE IGNITION INCLUDING THE KEYS, LEAVING THE OWNER WITH ONE SET OF KEYS FOR THE DOORS AND A NEW SET FOR THE IGNITION. MY QUESTION, IF THE KEYS ARE WORN, HOW DO THEY STILL WORK FOR THE DOORS. ONCE THE SWITCH IS BROKER, THE CAR WILL NOT START AND THE KEY FEELS LIKE IT IS THE WRONG KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903344September 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899801August 31, 2016
VEHICLE SPEED CONTROL
THE ACCELERATOR SOMETIMES FREEZES AND I CANNOT PRESS IT DOWN. WHEN I PRESS VERY HARD IT RELEASES AND GOES TOO FAST FROM THE STOP POSITION. I WAS IN THE SCHOOL ZONE STOPPED WHEN I TRIED TO START AGAIN, IT FROZE. THE GUARD WAS TRYING TO MAKE ME GO, I WAS TRYING BUT PEDAL WAS FROZEN. WHEN I PUSHED VERY HARD, IT WENT VERY FAST FROM STOP. THE COP SAW ME CLOCKED ME AND GAVE ME A $360.00 TICKET. I TRIED TO EXPLAIN THE PROBLEM. DID NOT BELIEVE ME. THIS HAS HAPPENED SEVERAL TIMES BUT NEVER THIS BAD. I HAVE SENT TO THE SHOP AND WAS TOLD IT WAS THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897643August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891438August 3, 2016
AIR BAGS
2004 HONDA PILOT. CONSUMER WRITES IN REGARDS TO SECOND RECALL NOTICE TO REPLACE PROPELLANT WAFERS INFLATOR IN PASSENGER AIRBAG ISSUES. *SMD THE CONSUMER STATED THE PASSENGER AIR BAG SHOULD HAVE BEEN REPLACED AT THE SAME AS THE DRIVER AIR BAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888587July 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886250July 20, 2016
SEATS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT WOULD MOVE INDEPENDENTLY. THE CONTACT STATED THAT THE SEAT FELT AS THOUGH IT WOULD DISLODGE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BOLT HAD FRACTURED AND THAT DRIVERS SEAT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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