Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11359872September 18, 2020
FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING THE 2016 PILOT BACK HOME ONE AFTERNOON(8/15/2019) AND SHE SAW THE EMISSIONS SYSTEM PROBLEM LIGHT CAME ON. THE MILES ARE EXACTLY 52500(3.5 YEARS OF OWNERSHIP). I DROVE THE PILOT TO THE HONDA DEALER NEXT DAY MORNING AND THE TECHNICIAN SAID THE FUEL INJECTORS HAVE GONE BAD AND THE COST IS AROUND $1239.48 TO REPLACE THE FUEL INJECTORS. AS WE NEED TO HAVE THE PILOT ALL THE TIME FOR OUR FAMILY FOR OUR DAILY NEEDS, I DIDN'T HAVE TIME TO TALK TO HONDA AND EXPLAIN WHAT HAPPENED. SO, I PAID THE SAID AMOUNT AND GOT IT REPAIRED IMMEDIATELY. THEN I CONTACTED HONDA BY EMAIL(CASE #09801917) TO REIMBURSE ME AND THE HONDA CUSTOMER SERVICE AGENT SAID I'M OUT OF WARRANTY AND HONDA CAN'T HELP ME IN ANY WAY. I TOLD THEM THAT FUEL INJECTORS ARE LIKE THE HEART OF A VEHICLE, AND THEY SHOULD NOT FAIL SO EARLY IN A CAR'S LIFE AND THAT THEY SHOULD RUN FOR LIFE OF THE CAR. BUT STILL THE HONDA REPRESENTATIVE INSISTED THAT MY 2016 PILOT IS OUT OF WARRANTY AND HONDA CAN'T REIMBURSE ME. I'VE ALL THE RECEIPTS OF THE WORK DONE AND CAN PROVIDE UPON REQUEST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359770September 18, 2020
ELECTRICAL SYSTEM
I'VE BEEN HAVING A WARNING LIGHT ISSUE BEING ENGINE START KEY ISSUE. I REPLACED KEY FOB BATTERY AND WARNING LIGHT DISAPPEARED FOR ABOUT 4 DAYS AND THEN IT REAPPEARED. I SEE MANY PEOPLE ARE HAVING THE SAME ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355417September 16, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WAS AT A LIGHT ELECTRONICA STOP AND GOAL CONTROL KICKED IN THE CAR WENT OFF WHEN I WENT TO HIT THE EXCELERATOR TO GO THE CAR DID NOT RESTART JUST THE ELECTRONICA STAYED ON SHUT THE CAR TOTALLY OFF TRY TO RESTART IT WOULD NOT START TURN THE CAR OFF AGAIN TRIED TO RESTART IT THE CAR STARTED AND DROVE FINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355008September 14, 2020
ELECTRICAL SYSTEM
SUDDENLY STARTED DISPLAYING KEYLESS START SYSTEM PROBLEM. USED SPARE KEY AND STOPES DOING IT FOR A DAY AND THEN STARTED DOING IT TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354578September 12, 2020
POWER TRAIN
WHEN ACCELERATING FROM A STOP OR LOW SPEEDS THERE IS A NOTICEABLE HESITATION BEFORE THE VEHICLE WILL BEGIN TO ACCELERATE. IT IS ALMOST AS IF THE VEHICLE IS HUNTING FOR THE PROPER GEAR AND ENGINE RPM BEFORE BEGINNING TO MOVE. ON OCCASION IT WILL ALSO SURGE FORWARD ONCE THE TRANSMISSION ENGAGES. IT IS QUITE UNSAFE WHEN PULLING OUT INTO TRAFFIC ESPECIALLY ACROSS TRAFFIC.THIS HAS BEEN AN OCCURRENCE SINCE THE VEHICLE WAS NEW. WE THOUGHT MAYBE IT HAD TO DO WITH THE "ECO" MODE BUT HAVE DETERMINED IT HAPPENS WITH OR WITH OUT THIS MODE ON. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER WE PURCHASED FROM AND THEY SAID THEY HAD NO RESOLUTION FROM HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354112September 10, 2020
ELECTRICAL SYSTEM, ENGINE
THE KEYLESS START SYSTEM PROBLEM LIGHT HAS COME ON AND THE DEALERSHIP FINDS NO CODES TO RESOLVE THE ISSUE. THE AUTO ENGINE SHUTOFF TO CONSERVE GAS WHEN THE BAKE IS DEPRESSED WILL COMPLETELY SHUT OFF THE CAR AND I AM NOT ABLE TO START THE CAR AGAIN. THIS HAS HAPPENED MANY TIME FROM DRIVING ON THE HIGHWAY AND STOPPING IN TRAFFIC TO BEING IN THE CITY STOPPING AT A RED LIGHT. IT CAN TAKE UP TO A MINUTE OR MORE TO GET THE CAR TO START AGAIN. THE ONLY WAY TO DISABLE THIS FROM HAPPENING IS TO MANUALLY SHUT OFF THIS FEATURE EVERY TIME I START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354223September 10, 2020
FUEL/PROPULSION SYSTEM
DURING DRIVING THE VEHICLE, EMISSIONS SYSTEM FAILURE WARNING CAME ON THE DISPLAY ON SEPT 1. VEHICLE WAS DRIVING OK, CALLED DEALER COULD GET APPOINTMENT FOR 9/11/2020. DURING DRIVING MY KID TO PRACTICE, THE SIGN CAME ON AGAIN, AND THE VEHICLE STARTED TO SPUTTER VIOLENTLY. WAS FORCED TO PULL OVER IN THE MIDDLE OF AN ACTIVE TRAFFIC AND HAD THE CAR TOWED TO DEALER FOR DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354240September 10, 2020
FUEL/PROPULSION SYSTEM
MY 2016 HONDA PILOT WAS ONLY 2 YEARS OLD WHEN I BEGAN HAVING PROBLEMS WITH IT. WHILE DRIVING, MY CAR BEGAN ACTING STRANGE AND I WAS UNABLE TO ACCELERATE IMMEDIATELY.THE ENGINE KEPT HESITATING AND SHAKING WHEN I PRESSED THE GAS, ALMOST CAUSING SEVERAL ACCIDENTS. THE LIGHTS ON THE DASH ALL CAME ON AND WOULD NOT TURN OFF. I TOOK IT TO THE DEALERSHIP I HAD TO PAY FOR A DIAGNOSTIC TEST $125 AND THEY SAID I NEEDED NEW FUEL INJECTORS ON MY ALMOST NEW CAR.THE DEALER SAID IT WAS NO LONGER UNDER WARRANTY. I WOULD HAVE TO PAY $2000 OUT OF POCKET.I COULDNT AFFORD IT. CALLED HONDA CORPORATE, THEY ALSO REFUSED TO HELP.SO I TOOK IT TO A FRIEND MECHANIC WHO COULDNT BELIEVE I NEEDED NEW FUEL INJECTORS WHEN I ONLY HAD 60K MILES ON THE CAR. HE REPLACED ALL THE FUEL INJECTORS AND THE CAR WORKED FOR A WHILE. HOWEVER, AFTER DRIVING ANOTHER 40K MILES I AM HAVING THE SAME ISSUE AGAIN. SOMETHING IS WRONG WITH THIS CAR AND IS NOT SAFE TO DRIVE.I HAVE READ ONLINE THAT MANY PEOPLE ARE HAVING THE SAME ISSUE DUE TO NEW DIRECT INJECTION TECHNOLOGY THAT WAS INSTALLED IN THE PILOTS AND HONDA IS REFUSING TO DO A RECALL OR FIX THE ISSUE. I CANNOT AFFORD TO REPLACE MY FUEL INJECTORS EVERY 40K MILES. I STILL OWE MONEY ON THE CAR AND HAVE 2 MORE YEARS LEFT TO PAY. I AM STUCK WITH THIS HORRIBLE UNSAFE VEHICLE UNTIL THEN.I NEED IT TO GET TO WORK. I WILL NEVER PURCHASE FROM HONDA AGAIN. I HAVE SUBMITTED A COPY OF THE INVOICE FROM THE SECOND MECHANIC DIAGNOSTIC I WENT TO AFTER I WENT TO THE HONDA DEALERSHIP. I AM STILL SEARCHING FOR THE FIRST HONDA MECHANIC DIAGNOSTIC INVOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354000September 9, 2020
ELECTRICAL SYSTEM
THE CAR STALL DIDN'T START AFTER THE IDLE START AND NOW I HAVE KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353631September 8, 2020
ENGINE, POWER TRAIN
MY TIMING BELT FAILED AT UNDER 80K MILE AND AT LESS THAN 4 YEARS OLD. I WAS DRIVING AND COULD HAVE BEEN SERIOUSLY INJURED AS MY CAR DIED IN THE MIDDLE OF THE ROAD. THE BELT THEN DESTROYED MY ENTIRE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353420September 6, 2020
FUEL/PROPULSION SYSTEM
EMISSION SYSTEM PROBLEM LIGHT CAME ON AT 36,942 MILES. I AM BEING TOLD THAT THE FUEL INJECTORS WILL NEED TO BE REPLACED AT A COST OF $1,500. THIS PROBLEM HAS OCCURRED AT 942 MILES OUT OF WARRANTY. EMISSION SYSTEM PROBLEM LIGHT CAME ON WHILE DRIVING AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353021September 3, 2020
ENGINE, POWER TRAIN
I WAS DRIVING THE CAR AND SUDDENLY EVER SINGLE WARNING LIGHT WENT ON, I HEARD A LOUD NOISE AND THE VEHICLE STOPPED RUNNING AND WOULD NOT START BACK UP. I WAS TOLD I HAD A TIMING BELT FAILURE AND THAT MY ENGINE THREW PISTONS AND WAS DESTROYED. THIS VEHICLE HAD 78K AND HAD EVERY OIL CHANGE REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352820September 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN
KEYLESS START SYSTEM PROBLEM ERROR COMES ON AND OFF SINCE ABOUT 50,000 MILES. I OFTEN HAVE TO TRY SEVERAL TIMES TO START THE VEHICLE EVEN WITH A NEW BATTERY. TRANSMISSION ISSUES OFTEN AS WE ARE DRIVING ALONG THERE IS A BUMPINESS WHETHER ACCELERATING OR JUST DRIVING ALONG. THIS STARTED AT ABOUT 30,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351507August 27, 2020
ENGINE
BEGINNING IN SEPTEMBER OF 2019, THE PILOT HAS COMPLETELY SHUT OFF AT LEAST 8 TIMES WHEN THE AUTO START/STOP FEATURE IS ON. WHAT SHOULD HAPPEN IS THE ENGINE AUTO SHUTS OFF BUT THE ELECTRICAL SYSTEM AND ALL OTHER SYSTEMS STAY ACTIVE. WHAT IS HAPPENING IS THE ENTIRE SYSTEM HAS SHUT DOWN AND WE NEED TO RESTART THE PILOT. IT TYPICALLY HAPPENS AT A STOP LIGHT BUT THE LAST TIME IT HAPPENED WHEN MY WIFE WAS TURNING LEFT OUT OF STOP LIGHT AND THERE WAS ONCOMING TRAFFIC. WE HAVE TAKEN IT TO OUR LOCAL HONDA DEALER AND THEY HAVE NO IDEA WHAT IS WRONG. OTHER IN THE HONDA PILOTEERS AUTO FORUM HAVE ALSO HAD THE SAME ISSUE BASED ON MY RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351515August 27, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS LOSING POWER WHILE DRIVING AT 75 MPH, AND DEPRESSING THE ACCELERATOR PEDAL. THE RPMS DROPPED TO 35 MPH AND THE ENGINE REVVED. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE WOULD SIGNIFICANTLY DROP IN SPEED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL. THE CONTACT MENTIONED WHEN THE FAILURE OCCURRED THE FIRST TIME, ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HONDA OF SUPERSTITION SPRINGS, 6229 E AUTO PARK DR, MESA, AZ 85206, AND WAS DIAGNOSED BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351475August 26, 2020
ELECTRICAL SYSTEM
KEYLESS START ENTRY SYSTEM ERROR HAS GONE INTERMITTENTLY FOR A YEAR OR SO ON MY 2016 HONDA PILOT. MULTIPLE COMPLAINTS IN HONDA ONLINE DISCUSSION BOARDS. DOES NOT APPEAR TO AFFECT PERFORMANCE YET, BUT IS FRIGHTENING TO THINK CAR MAY NOT START OR MAY QUIT RUNNING WITHOUT WARNING. ERROR LIGHT IS ON WHEN CAR IS PARKED OR RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351218August 25, 2020
POWER TRAIN
THE TRANSMISSION HAS SUBTLE BUT CONCERNING JERKING BETWEEN 10-30MPH, ESPECIALLY WHILE ACCELERATING. THIS CAN BE GETTING ON THE FREEWAY, DRIVING STRAIGHT DOWN THE STREET OR GOING UP HILLS. I NOTICED IT IS WORSE WHEN GOING UP A SLOPED SURFACE. UPON HAVING A TRANSMISSION SPECIALIST DISMANTLE AND ANALYZE, I WAS INFORMED THE TORQUE CONVERTER AND OTHER ELEMENTS OF THE TRANS WERE FAILING AND FALLING APART. AT UNUSUALLY LOW MILEAGE, THE TRANSMISSION WAS HEATING UP VERY HIGH BECAUSE OF THE ISSUE, DARKENING THE FLUID AND CARRYING ELEMENTS OF THE FAILING CONVERTER ETC INTO OTHER PARTS OF THE TRANSMISSION. THIS REQUIRES A FULL TRANS REBUILD WHICH COSTS RANGE FROM 4-7K DEPENDING ON WHERE YOU TAKE IT. THIS IS AN ISSUE THAT A BASIC MECHANIC MAY MISS, BUT OWNERS WILL NOTICE FOR THIS YEAR/MODEL OVER THE LONG TERM. POTENTIAL DANGERS REPORTED ARE VERY CONCERNING, SO WE CHOSE TO HAVE THE TRANS FULLY REBUILT FOR THE SAFETY OF OUR FAMILY. BASED OFF MY RESEARCH, HUNDREDS OF OTHER COMPLAINTS EXIST ONLINE FOR THIS YEAR/MODEL DESCRIBING THE SAME EXACT EXPERIENCE. HONDA SHOULD BE RECALLING THEIR TRANSMISSION FOR THE 2016 HONDA PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350074August 18, 2020
ELECTRICAL SYSTEM, ENGINE
VEHICLE STALLS AND SHUTS DOWN WHEN START/STOP SYSTEM IS ENGAGED. WHEN STOPPED IN THE CENTER OF THE ROAD TO MAKE A LEFT TURN, THE VEHICLE REFUSED TO START THE ENGINE AGAIN, STALLED COMPLETELY, HAVING TO TURN IT OFF AND ON. TURNING IT OFF IS WAS NOT EASY AS THE START BUTTON WAS NOT WORKING. IT LEFT ME IN A VERY PRECARIOUS SITUATION WITH INCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349800August 17, 2020
UNKNOWN OR OTHER
ENGINE LIGHT STAYS ON AND SAYS EMISSIONS SYSTEM PROBLEM. KEYLESS START SYSTEM PROBLEM. EVERYTHING WORKS AND RUNS FINE BUT THESE LIGHTS SAY ON MY DASH. THEREFORE IT IS AN ISSUE FOR ME TO RENEW MY INSPECTION STICKER. I DON'T FEEL LIKE THERE IS ANYTHING WRONG WITH MY VEHICLE OTHER THAN THESE LIGHTS STAYING ON. I HAVE BEEN DRIVING MY CAR LIKE THIS FOR OVER A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349919August 17, 2020
POWER TRAIN
I NOTICED THE CAR STARTED JERKING BETWEEN 30-50 MPH. THE RPM'S WOULD ALSO PULSE AT THE SAME TIME. I TOOK IT TO THE DEALER AND OF COURSE THE WARRANTY WAS OUT. THEY 'RECOMMEND A TRANSMISSION FLUID FLUSH AND THE INTAKE NEEDED CLEANING.' SUPPOSEDLY THE INTAKE IS DIGITAL AND IT AFFECTS THE TRANSMISSION. THEY FOUND THE TRANSMISSION OIL WAS BURNT DUE TO HIGH TRANSMISSION TEMP. ALL OF THIS WAS DONE ON MARCH 10 2020. AUGUST 17 2020 I TOOK IT BACK TO HONDA WITH WORSE PROBLEMS WITH THE TRANSMISSION. THIS TIME WHEN I WOULD PUT THE CAR IN REVERSE IT WOULD JERK INTO GEAR. MY WIFE SAYS WHILE DRIVING IT JERKS HARD AT RANDOM TIMES. THIS TIME THEY RECOMMEND ANOTHER TRANSMISSION FLUSH BECAUSE 1/3 OF THE OIL WAS STILL BAD. APPARENTLY AFTER READING ON THIS SITE, THIS IS AN ISSUE WITH THE 2016 HONDA PILOT TRANSMISSIONS. IS IT GOING TO TAKE A COUPLE OF DEATHS BEFORE HONDA ACCEPTS RESPONSIBILITY THAT THE TRANSMISSION IS FAULTY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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