Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11364276October 14, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR. THIS ERROR MESSAGE POPS UP ON THE SCREEN FOR WEEKS AT A TIME AND THE DISAPPEARS FOR AWHILE ONLY TO REAPPEAR. SO FAR I HAVEN'T HAD A PROBLEM ACTUALLY STARTING THE VEHICLE. THE PROBLEM IS THE SWITCH ASSEMBLY, ENGINE START & STOP - HONDA (35881-TG7-A03). THERE ARE HUNDREDS OF COMPLAINTS ON THE HONDA PILOT PROBLEM FORUMS, YET HONDA DOES NOT RECALL THE VEHICLES TO RESOLVE THE PROBLEM. INSTEAD THE DEALERS CHARGE ~ $150 TO DIAGNOSE THE PROBLEM AND $300-400 TO REPLACE THE UNIT. I WATCHED A VIDEO OF A HANDYMAN REPLACE THE UNIT IN 7 MINUTES AND HE PAID ONLY $70 FOR THE PART. THIS IS CRIMINAL BEHAVIOR NY HONDA AND ITS DEALERS IN MY OPINION. I WILL JUST FIX IT MYSELF, BUT I SHOULDN'T HAVE TO. YOUTUBE VIDEO OF PROBLEM AND REPAIR. HTTPS://WWW.YOUTUBE.COM/WATCH?V=MXFYBFR57MC&AB_CHANNEL=BRYANSHATTUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364142October 13, 2020
ELECTRICAL SYSTEM
FEYFOB COMMUNICATION ISSUE. PROVIDES WARNING THAT SYSTEMS ARE NOT FUNCTIONING. PURCHASED 2016 PILOT NEW FROM LOCAL DEALER. NO OTHER MAJOR ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364168October 13, 2020
FUEL/PROPULSION SYSTEM
BOUGHT MY HONDA IN FEBRUARY A MONTH LATER A EMISSION SYSTEM STARTED POPPING UP I HAVE REPLACED ALL 4 SENSORS MAF MAP SENSORS STILL ISNT FIXED THEY ARE TELLING ME IT'S THE FUEL INJECTORS AND I HAVE NO WARRANTY SAID IT'S A HONDA THING AND NEEDS RECALLED CAN CAUSE POOR DRIVING HONDA REALLY NEEDS TO FIX IT AND THE AWD LIGHT POPS UP AND GOES AWAY AND COMES BACK NO MECHANICS CAN FIGURE THAT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363841October 11, 2020
ELECTRICAL SYSTEM
THE CAR IS SHOWING "KEYLESS START SYSTEM PROBLEM" SIGN WHEN I JUST TURN ON THE CAR THESE DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363548October 9, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I'VE HAD SEVERAL ISSUES WITH MY 2016 HONDA PILOT IN THE PAST FEW MONTHS. I CURRENTLY HAVE 110K MILES ON MY VEHICLE BUT MY PROBLEMS BEGAN AT AROUND 80K. MY CHECK ENGINE LIGHT AND SEVERAL OTHER LIGHTS ILLUMINATE CONSTANTLY. AT FIRST THEY WOULD LIGHT UP AND GO AWAY. BROUGHT IT TO SERVICE. THEY SAID THERE WERE NO RECALLS AND THEY CHANGE MY SPARK PLUGS AND TOLD ME TO DRIVE MY CAR ON AT LEAST A HALF TANK OF GAS. PROBLEM CONTINUED AND THEN MY CAR STARTED RUNNING ROUGH AND IDLING ROUGHER. I BROUGHT IT IN AGAIN AND WAS TOLD I NEEDED TO REPLACE MY FUEL INJECTORS. THAT WAS TAKEN CARE AND I STILL HAVE A CHECK ENGINE LIGHT ILLUMINATES ALONG WITH EMISSIONS SYSTEM PROBLEM WARMING AND MY CAR STILL RUNS ROUGH AND HAS TROUBLE ACCELERATING. SONG WITH ALL OF THESE ISSUES I'VE ALSO HAD TO REPLACE MY IGNITION AND KEY FOB AND MY AUTO START IS NOT WORKING. I HAVE OVER A100K ON THE CAR WHICH I UNDERSTAND CAN CAUSE WEAR AND TEAR BUT ALL OF THESE PROBLEMS FAR EXCEED THE DEFINITION OF NORMAL WEAR AND TEAR. I'D LIKE TO KNOW IF THERE IS A RECALL ON ANYTHING AND WHAT CAN BE DONE TO REMEDY THESE SITUATIONS. MY CAR IS AT SERVICE YET AGAIN TRYING TO FIND OUT WHAT IS CAUSING IT TO RUN SO ROUGH. ANY FEEDBACK WOULD BE GREATLY APPRECIATED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363500October 8, 2020
FUEL/PROPULSION SYSTEM
THE FUEL INJECTORS FAILED JUST BEFORE 70,000 MILES ON MY 2016 PILOT AND HAD TO BE REPLACED AT A COST OF $1000. AFTER SOME RESEARCH, I HAVE DISCOVERED THIS IS A RIDICULOUSLY COMMON OCCURRENCE ON THE 2016 PILOT; SO COMMON THAT I CANNOT BELIEVE HONDA HASN'T DONE ANYTHING ABOUT IT. THE FUEL INJECTORS SHOULD NOT BE FAILING...PERIOD. I'M DISAPPOINTED WITH HONDA AND DONE WITH HONDA AFTER THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363165October 7, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM GETTING A KEYLESS START SYSTEM ERROR, NOBODY KNOWS WHY OR CAN FIX IT WITH THE SEVERAL MEASURES THEY HAVE TRIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363072October 6, 2020
UNKNOWN OR OTHER
HONDA PILOT EX-L JERKS AND ENGINE SLOWS ON ACCELERATION, ROUGH SHIFTING BETWEEN SPEEDS ALWAYS ON INCLINE AND SOMETIMES ON FREEWAY AND AROUND TOWN. OVERHEATS WHILE WAITING IN TRAFFIC, MAKES LOUD NOISE. MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM HAVE BEEN FOUND. THE HONDA SERVICE DEPT. CLAIMS NO KNOWLEDGE OF THE PROBLEM ON MY VEHICLE MODEL. IT IS GROWING WORSE AND HAPPENS ON THE FREEWAY ALSO. I'M CONCERNED FOR THE SAFETY OF MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362991October 6, 2020
ELECTRICAL SYSTEM
I AND SEVERAL OTHER 2016 HONDA PILOT OWNERS HAVE EXPERIENCED THE CODE ABOUT THE AUTO START/STOP FUNCTION HAVING A PROBLEM. I TOOK IT TO THE DEALER AND THEY BLAMED THE ISSUE ON "CRITTERS," AS IN RODENTS/SQUIRRELS. I ASSURE YOU THIS IS NOT THE CASE! THE LIGHT APPEARED WHILE I WAS DRIVING AND IT ALSO AFFECTED MY AUTO LOCK FEATURE ON THE VEHICLE. THIS MALFUNCTION IS A DESIGN FLAW IN THE 2016 PILOT. THE DEALER TOLD ME THEY COULD TROUBLESHOOT WHERE THE MALFUNCTION IS BUT IT WOULD COST ME, STARTING AT $150. THE MECHANIC RESET THE CODE (FOR $65) AND IT HAS NOT SHOWN UP IN THE PAST WEEK SINCE I TOOK IT IN. I AM VERY UNHAPPY WITH THIS ISSUE AND HONDA SHOULD MAKE THIS A RECALL. THIS IS AN ELECTRICAL ISSUE AND COULD RESULT IN AN ACCIDENT OR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362796October 5, 2020
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM MESSAGE COMES ON AS SOON AS I START THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362177October 1, 2020
ELECTRICAL SYSTEM
FAULTY START/STOP SWITCH-BASIC INTERNET SEARCH REFLECTS THAT THIS IS A RECURRING ISSUE WITH 2016 HONDA PILOTS. THE VEHICLE SHUTS OFF WHEN THE BRAKE IS DEPRESSED AND MAY NOT RESTART DUE TO FAULTY SWITCH. WE HAD TO REPLACE SWITCH AT A COST OF $299.13. THERE SHOULD BE A RECALL AS THIS IS A RECURRING ISSUE WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361957September 30, 2020
STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY, IN STRONG WINDS, OR PASSING LARGER VEHICLES OR SEMIS, THE HOOD FLEXES AS IF IT IS GOING TO UNLATCH AND FLY OFF THE CAR. THIS IS NOT A MINOR FLEX, THE HOOD CAN BOUNCE 2-3 INCHES. IT IS EXTREMELY UNNERVING AND AFTER TIME, THE LATCH ON THE HOOD WILL FATIGUE AND EVENTUALLY BREAK. IT IS BECOMING LOOSE. THERE ARE CURRENTLY NO RECALLS BY HONDA. THIS IS A SERIOUS OVERSIGHT. THE DEALERSHIPS HAVE TRIED TO FIX IT, BUT NEVER WITH SUCCESS. PLEASE LOOK INTO THIS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361745September 29, 2020
ELECTRICAL SYSTEM
THE KEYLESS IGNITION SWITCH (PN: 35881-TG7-A03) FAILED CAUSING THE VEHICLE TO NOT START, THE DEALER (KEENAN HONDA, DOYLESTOWN, PA) CHARGED US $127.74 FOR THE REPLACEMENT PART (RETAIL IS $68.20) AND ANOTHER $149.00 FOR LABOR (SHOULD ONLY HAVE TAKEN 10 MIN PER YOUTUBE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361768September 29, 2020
ELECTRICAL SYSTEM
ERROR ' KEYLESS START SYSTEM PROBLEM'. IT HAS 57K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361470September 28, 2020
ELECTRICAL SYSTEM
AFTER 4 YEARS AND 53,000 MILES, WE'RE NOW GETTING A KEYLESS START SYSTEM ERROR WHILE SHUTTING OFF OR TURNING ON THE VEHICLE WHILE STOPPED. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS GENERATION PILOT AND RIDGELINE VEHICLES, ACCORDING TO VEHICLE OWNERS AT PILOTEERS.ORG, THE PROBLEM USUALLY IS A FAILING PUSH-TO-START BUTTON. SO FAR, OUR VEHICLE STARTS, BUT THE WALK-AWAY LOCKING SYSTEM NO LONGER WORKS. OTHERS HAVE REPORTED SECURITY SYSTEM ALARMS, DASHBOARD MALFUNCTION, AND A FAILURE TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361626September 28, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT IS ILLUMINATED ALONG WITH AWD, KEYLESS START SYSTEM, EMISSIONS SYSTEM, UPHILL START, TRAILER ASSISTANCE, ETC. HAVE HAD TWO ENGINE COILS REPLACED AND A SOFTWARE UPGRADE. THE LIGHTS GO OFF FOR A COUPLE OF DAYS AND THEN RETURN. HAVE SPENT $250 IN DIAGNOSTICS AND NOTHING IS FIXED. REPLACED BATTERIES IN BOTH KEY FOBS. I WAS TOLD BY DEALERSHIP TO REPLACE THE START/STOP BUTTON FOR $375. DEALERSHIP ALSO RECOMMENDED REPLACING FUEL INJECTORS FOR $1600.NO GUARANTEE THAT THIS WILL FIX ANY OF THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361413September 27, 2020
ELECTRICAL SYSTEM, ENGINE
THE CAR ENGINE/BATTERY SHUTS OFF AT STOP LIGHTS AND RED LIGHTS WHEN YOU TAKE YOUR FOOT OFF THE BREAK PEDAL. THIS SAME ISSUE OCCURRED A YEAR AGO. HONDA INITIALLY TOLD US THAT THERE WAS NO ISSUE WITH THE VEHICLE AND UNTIL WE PRESSED ABOUT FINDING A KNOWN ISSUE REPORTED ONLINE THEY SAID THERE WAS NOTHING WRONG. EVENTUALLY A REGIONAL SERVICE REP WAS INVOLVED WHO SAID THE ISSUE WAS KNOWN AND WAS WITH THE BATTERY. THE BATTERY WAS REPLACED AND FOR ONE YEAR HAD BEEN OKAY UNTIL TWO WEEKS AGO WHEN SAME ISSUE BEGAN OCCURRING AGAIN. THIS IS A MAJOR SAFETY ISSUE WITH THE VEHICLE TURNING OFF. I HAVE TWO YOUNG CHILDREN I HAVE TO DRIVE AROUND AND DO NOT FEEL SAFE IN THE VEHICLE WHILE THIS IS HAPPENING. I AM NOW WAITING ON A REPEAT SERVICE VISIT ON OCTOBER 8, 2020 TO ADDRESS THE ISSUE THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361248September 26, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHEN STOPPED AT A BUSY INTERSECTION ON A CITY STREET, THE AUTOMATIC STOP-IDLE FUNCTION DID NOT RESTART AND MY CAR STALLED WHEN THE LIGHT TURNED GREEN. MULTIPLE WARNING LIGHTS FLASHED AT ATTEMPTS TO RESTART VEHICLE. I WAS UNABLE TO RESTART THE CAR FOR APPROXIMATELY 10 MINUTES, CAUSING A SIGNIFICANT SAFETY ISSUE, AS I HAD 3 CHILDREN IN THE CAR ON THE WAY TO SCHOOL. WE COULD HAVE EASILY BEEN REAR ENDED AS WE WERE BLOCKING TRAFFIC. THE CAR WAS TOWED TO A DEALER FOR A REPAIR. AT THIS POINT, I QUESTION THE REPAIR, AS MY CAR HAS COME CLOSE TO STALLING AGAIN 3 TIMES SINCE THIS OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361117September 25, 2020
ELECTRICAL SYSTEM
MY PILOT HAS A MESSAGE THAT READS "KEYLESS START SYSTEM PROBLEM." I HAVE CHANGED THE BATTERY IN THE PHONE AND REPLACED THE PUSH BUTTON START ASSEMBLY. NOTHING HAS REMOVED THE MESSAGE. I HAVE SEARCHED HONDA PILOT FORUMS AND FOUND HUNDREDS WHO HAVE THE SAME PROBLEM. I HAVE FOUND THAT NO DEALERSHIP HAS FIXED THE PROBLEM. MOST HAVE SPENT $500 + AT DEALERSHIPS WITH NO RESULTS.MY MESSAGE STAYS ON ALL THE TIME. HONDA SHOULD FIND OUT WHAT IS WRONG AND RECALL ON EFFECTED CARS TO CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360006September 19, 2020
UNKNOWN OR OTHER
THE CAR IS ONLY A FEW YEARS OLD AND THE AC STOPPED WORKING WENT TO THE DEALERSHIP TO GET IT FIXED THEY SAID THE WARRANTY DOESN'T COVER IT SO I WENT TO A MECHANIC TO GET IT FIXED HE SAID HE'S GOTTEN MULTIPLE CIVICS AND PILOTS 2016 AND NEWER WITH THE SAME PROBLEM FAULTY AC SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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