Honda Pilot Complaints (2013)

272 consumer complaints on file.

#11326345May 28, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED ENTERING HER DRIVEWAY, WHEN HER HUSBAND NOTICED THE PAINT PEALING FROM THE ROOF AND FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOMATION HONDA VALENCIA LOCATED AT 23551 MAGIC MOUNTAIN PKWY, VALENCIA, CA 91355, (661) 200-9110, WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NEEDING TO REPAINT THE DAMAGE AREA. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 71,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325852May 25, 2020
UNKNOWN OR OTHER
ISN'T MY VEHICLE. I'M TRYING TO BUY THIS VEHICLE BUT I FOUND THAT INFO IN THE CARFAX. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED A/C REFRIGERANT RECHARGED 2/2/19 206,087 MI. MASSACHUSETTS INSPECTION STATION STURBRIDGE, MA PASSED SAFETY INSPECTION PASSED EMISSIONS INSPECTION 3/13/19 207,860 MI. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED 3/19/19 207,996 MI. LUNDGREN HONDA AUBURN, MA 508-832-6200 4.6 / 5.0 211 VERIFIED REVIEWS VEHICLE SERVICED 3/28/19 107,178 MI. CONNECTICUT INSPECTION STATION WATERBURY, CT PASSED EMISSIONS INSPECTION POTENTIAL ODOMETER ROLLBACK THERE ARE SIGNS OF POTENTIAL ODOMETER ROLLBACK HERE, SO VERIFY THE MILEAGE WITH THE SELLER. I KNOW I WOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325597May 22, 2020
STRUCTURE, UNKNOWN OR OTHER
THE PAINT ON TOP OF PILOT JUST ABOVE THE WINDSHIELD AND BEFORE THE SUNROOF IS PEELING. I'VE SEEN LOTS OF OWNERS HAVING THE SAME PROBLEM. I NOTICED THIS WHEN I WASHED THE PILOT AND SAW THE PAINT HAS BUBBLES AND HAD CHIPPED ALREADY. I HAVE BEEN DRIVING IT AND NOTICED THERE IS NOW A BIG PART OF THE PAINT THE PEELED AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324519May 14, 2020
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I THOUGHT FINALLY I COULD START ENJOYING THE LUXURY IN A CAR BUT HONDA COMPANY PAINTED MY FACE SHAME BY MAKING ME FEEL DISAPPOINTED WITH THEIR PRODUCT. MY CAR STEERING IS SO HARD FOR ME A WOMAN, THE AIR CONDITIONING WILL NOT BLOW TO THE RIGHT DIRECTION EVEN WHEN I SET THE MODE, THE BELT IS NOT PROPERLY POSITIONED, THE ROOF PAINT IS PEELING OFF IN LESS THAN A YEAR I BOUGHT IT, THIS IS 2013 VEHICLE , THIS REALLY BROKE MY HEART AS A SINGLE MOTHER, I HAVE A LOT ON MY PLATE ALREADY, NOW ADD ALL THESE. SOMEBODY PLEASE HELP ME, I'M LOOSING IT , PLEASE HELP ME😭😭😭😭 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323331May 5, 2020
STRUCTURE:BODY
PAINT CHIPPING, COMING RIGHT OFF ON THE HOOD WHILE DRIVING IN THE RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319225March 25, 2020
ENGINE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11317339March 10, 2020
STRUCTURE:BODY
ON 2018, THE PAINT ON THE ROOF BEGAN TO PEEL IN CHUNKS BETWEEN THE WINDSHIELD AND MOONROOF. ADDITIONALLY, THE WHOLE BODY PAINT BEGAN TO FADE REGARDLESS OF HOW OFTEN IT WAS WASHED AND WAXED. THE ISSUE WAS BROUGHT UP TO A LOCAL DEALER AND THEY WERE ONLY WILLING TO PAINT THE ROOF AND SIDE BECAUSE IT WAS THE ONLY THING THAT HAD BEEN IDENTIFIED AS A VEHICLE RECALL MATTER. THE ROOF HAS BEEN FIXED BUT NOW THE CAR LOOKS AWKWARD AS ONE PORTION IS VERY SHINY WHILE THE REST LOOKS HORRIBLY FADED. THE REST OF THE PAINT HAS ONLY BECOME WORSE AS THE TIME PROGRESSED. WHY ISN'T ANYONE AT HONDA CORPORATE NOT FIXING THIS? IT IS A KNOWN QUALITY DEFECT AND NO FIX IS BEING DONE. I ASKED A BODY SHOP FOR A QUOTE TO SEE HOW MUCH IT WOULD BE TO PAINT THE REST OF THE VEHICLE. $8000.00 TO FIX THE ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302425January 28, 2020
STRUCTURE:BODY
2013 HONDA PILOT WITH ONLY 31K MILES AND PAINT IS PEELING OFF. HONDA ISSUES A TSB BULLETIN AND ARE COVERING ROOFS AND TAILGATES THAT ARE PEELING. SO THEY HAVE ADMITTED THERE IS A PAINT DEFECT BUT THE PROBLEM IS ITS THE SAME PAINT/PRIMER USED ALL OVER THE CAR. MINE IS PEELING AT TO OF BACK DOOR AND AROUND FRONT AND BACK WINDOW. I KNOW IT'S ONLY GOING TO GET WORSE. BODY SHOP SAID THEY'VE SEEN A GOOD DEAL OF WHITE HONDAS WITH THIS SAME ISSUE AND SAID THERE IS OBVIOUS DEFECT IN PRIMER CAUSING PAINT ADHERENCE ISSUES. THEY ARE 1500 PEOPLE ON A FACEBOOK PAGE THAT HAVE THE SAME ISSUE ALSO. HOW CAN HONDA CONTINUE TO GET AWAY WITH TREATING CUSTOMERS THIS WAY. THIS IS MY 4TH HONDA BUT ITS LOOKING LIKE MY LAST UNLESS HONDA STEPS UP AND DOES THE RIGHT THING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301366January 23, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A DEER. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. THE LOCAL POLICE DEPARTMENT HAD THE CONTACT DRIVE THE VEHICLE TO A REST AREA. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE FOLLOWING DAY THE CONTACT WENT TO THE DOCTOR AND WAS DIAGNOSED WITH WHIPLASH AND A CONCUSSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11281056November 19, 2019
ENGINE, POWER TRAIN, STEERING
I CHANGED TIRE ,BUSHING STABILIZER,WHEEL BALANCE ALIGNMENT, CHANGED THE TIE ROD AND CV AXLE BUT THE CAR STILL SHAKING BETWEEN THE SPEED OF 60MPH-70MPH..I DON'T REMEMBER WHEN MY HONDA PILOT 2013 MISFIRED THEN THEY FIXED IT BUT MY TIMING BELT EVERYTHING WAS MAKING SOUND , I SPENT TO MY MECHANIC FRIEND COZ THE DEALER CHARGE ME A PRICE OF 950$ TO DO TIMING BELT SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280689November 17, 2019
ENGINE
MISFIRED 2ND CYLINDER, EXCESSIVE CARBON AND OIL FOULING ON SPARK PLUG. IGNITION COIL NEEDS REPLACED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279733November 13, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR IS MAKING THESE HORRIBLE NOISES. THE DEALERSHIP CLAIMS EVERYTHING WAS FIND WHEN THEY SOLD IT TO US. WE TOOK IT BACK A FEW DAYS LATER FOR THEM TO FIX IT AND THEY CLAIMED TO FIX IT BUT NEVER DID. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY CAN NOT FIGURE OUT WHAT IT IS AFTER HAVE IT AT LEAST 3 OR 4 DAYS. IT'S LIKE A VIBRATION/GRINDING NOISE. THE ALIGNMENT IS FINE BUT IT STILL PULLS AND THE STEERING WHEEL IS OFF. IT ALWAYS MAKES A GRINDING NOISE AND THE VIBRATION AND GRINDING STARTS WHEN YOU ARE DRIVING AND IT HITS A CONSTANT SPEED EVEN WHEN YOU DONT USE THE CRUISE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255961September 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KUNI HONDA ON ARAPAHOE (LOCATED AT 10750 E ARAPAHOE RD, CENTENNIAL, CO 80112, 720-636-7000) WHO STATED THAT THE PART WAS NOT AVAILABLE AND THE VEHICLE DID NOT NEED THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255088September 12, 2019
STRUCTURE:BODY
EXTERIOR PAINT: TAFFETA WHITE VEHICLE PAINT FADING AFTER 4-5 YEARS FROM ROOF TOP, SIDES, BACK TRUNK AREA, AND HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240906July 31, 2019
SERVICE BRAKES
WHEN DRIVING DOWNHILL ON HIGHWAYS AT 50+ MPH, (THE STEEPER THE DESCENT, THE SLOWER THE SPEED REQUIRED TO INITIATE BRAKE PROBLEMS) THE FRONT OF OUR 2013 PILOT STARTS TO SHUDDER WHEN THE BRAKES ARE APPLIED. THIS SHUDDER IS SO EXTREME THAT WE SOMETIMES HAVE DIFFICULTY MAINTAINING CONTROL OF OUR PILOT AND OF SLOWING DOWN IN TIME TO AVOID HITTING OTHER CARS, AS WELL AS STAYING IN OUR LANE WHEN TRAVERSING HIGHWAY CURVES. THIS SHUDDER BEGAN RIGHT AFTER WE LEFT THE DEALERSHIP WITH THE NEW SUV. VARIOUS MECHANICS HAVE BEEN UNABLE TO FIX THE PROBLEM, EVEN AFTER WORKING ON OUR BRAKES, AND HAVE CAUTIONED US TO BRAKE GRADUALLY WHILE DRIVING MOUNTAIN ROADS AND HIGHWAYS. WE FEEL THAT HONDA SHOULD REACH OUT TO THOSE WITH THIS ISSUE AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233488July 19, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
WHEN THE BRAKES ARE APPLIED THE FRONT END STARTS TO VIBRATE AS THE CAR IS MOVING ON STREETS, ROADS, HIGHWAYS AND INTERSTATE HIGHWAYS. NOT DURING A TURN, YET. JUST MOVING FORWARD. THERE HAS BEEN NO ACCIDENT AS OF YET BUT, I AM FEARFUL THAT THE VIBRATION WILL NOT ALLOW THE CAR TO STOP IN TIME TO SAVE MY LIFE AS WELL AS WHO EVER I HIT. THIS IS A DANGEROUS SITUATION. THE PILOT WAS TAKEN TO THE LOCAL HONDA DEALERSHIP THIS MORNING. THEY CALLED WITH A BILL FOR 1,052.00 FOR COMPLIANCE BUSHINGS. THIS CAR IS SIX YEARS OLD WITH 61,026 MILES, WAY TOO YOUNG TO BE COSTING ME THAT MUCH MONEY FOR A 'FRONT / REAR STABILIZER', THAT SHOULD BE A PROBLEM AT MAYBE 200,000 MILES. WILL I EVER BUY ANOTHER HONDA? LET'S SEE!!!!! HMMMM. I'M THINKING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229498July 5, 2019
AIR BAGS
TAKATA RECALL WENT TO HONDA CITY OF BETHPAGE BECAUSE I RECEIVED AN EMAIL REGARDING AN AIRBAG RECALL. WAITED HOURS JUST TO LET ME KNOW AIRBAG WAS DEPLOYED AND WILL NOT FIX IT. I DIDN'T KNOW WHEN I BOUGHT THE CAR THE AIRBAG WAS DEPLOYED. DIDN'T EVEN BOTHERING ASKING ME I WANTED IT TO BE FIX OR NOT. SO I'M ASSUMING HONDA DOES NOT FIX AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229521July 5, 2019
UNKNOWN OR OTHER
PAINT BETWEEN THE SUNROOF AND FRONT WIND SHIELD PEELING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229527July 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AFTER FLASHING NUMEROUS TIMES. BMW OF MURRIETA (41430 AUTO MALL PKWY, MURRIETA, CA 92562, (951) 200-5491) DID NOT MENTION IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V382000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE VEHICLE EXHIBITED THE SAME FAILURE LISTED IN THE RECALL CAMPAIGN. THE CONTACT ALSO STATED THAT THE ENGINE CONSTANTLY HAD A REDUCTION IN POWER WHEN NEEDING TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229655July 5, 2019
STRUCTURE:BODY
PAINT IS PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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