Honda Pilot Complaints (2025)

216 consumer complaints on file.

#11756431August 12, 2026
ENGINE
Message Emissions System Problem – Avoid Heavy Acceleration and High Speed. See Dealer. Car has been dropped off at dealer on 7/12/26 and has still yet to be returned. Dealer stated they contacted Honda corporate and they need to take the engine apart and submitt photos
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756236August 11, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few moments. When I turned it back on the warning lights cleared and I had power steering wheel/brake control as normal. I brought the vehicle to a certified Honda service station first thing in the morning. The report states an error code C0051-96 has occurred. The wheel sensor was recalibrated and the vehicle was cleared to drive by a Honda certified technician.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755547August 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
What System Failed: The automatic emergency braking system (EBS) engaged without warning, causing my car to stop abruptly on a public road. How was Safety of Myself/Others at Risk: I was turning right at a 4-way stop intersection after coming to a complete stop. There were other vehicles parked/driving on the street but none of them were close enough and no one was going fast enough to be a danger/trigger the EBS. The EBS on my car engaged without warning, stopping my car completely and blocking the intersection. Luckily the vehicles behind me and approaching the intersection were going slow enough to avoid a collision. Has the Problem been Confirmed: The Honda dealer where I bought the car brand new refuses to inspect the system, claiming it's normal for emergency braking to occur due to reasons other than to avoid a collision (snow in the air/a bird flying past/etc.). Vehicle inspected: No. Warnings/Symptoms: None
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755405August 7, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, SEAT BELTS
Safety Complaint – 2025 Honda Pilot EX-L Brake/Electric Parking Brake System Warning I am filing this complaint regarding a serious safety issue with my 2025 Honda Pilot EX-L, which I purchased brand new from Paragon Honda in Queens, New York, approximately one year ago. The vehicle currently has only 47,089 miles and has never been involved in an accident. While driving, multiple warning lights suddenly appeared on the dashboard, including a Brake System warning indicating a problem with the Electric Parking Brake system and that the parking brake was unavailable. This occurred unexpectedly while the vehicle was in operation and created a serious safety concern. A brake-related warning and loss of parking brake availability on a nearly new vehicle is unacceptable and requires immediate investigation. I immediately brought the vehicle to Paragon Honda Service Center in Queens for diagnosis. The dealership informed me that I may be responsible for diagnostic fees and possible repair costs, despite the vehicle being approximately one year old and covered by the Honda factory warranty. I am requesting that NHTSA investigate whether this issue represents a potential safety defect affecting 2025 Honda Pilot vehicles. I believe Honda should address this problem promptly and ensure that affected customers are protected from safety risks and unexpected repair expenses. Vehicle Information: Make/Model: 2025 Honda Pilot EX-L Mileage: 47,089 miles Dealer: Paragon Honda, Queens, NY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755170August 6, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On multiple occasions, under different driving conditions, the vehicle has experienced significant and rapid deceleration without any warning lights, diagnostic codes, or dashboard messages. The deceleration has occurred unexpectedly and creates a dangerous situation, particularly in traffic where a car or semi behind me is not anticipating the sudden decrease in speed. This requires me to fully depress the gas pedal which then creates a slingshot effect once acceleration takes hold. This situation was almost continuous on a recent long-distance drive and only stopped once I parked the car in my garage. The only “fix” for now is to drive in cruise control where speed will be maintained. Since then, I’ve only driven locally and it has happened almost daily but much more intermittent with local driving. It's happened at speeds from 12 mph-74 mph. This is NOT an adaptive cruise control issue and I drive with only my right foot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754604August 3, 2026
SEAT BELTS
Right passenger seatbelt doesn’t show it’s full engaged and dings when passenger moves
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753712July 30, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision Mitigation Braking System has activated numerous times while traveling on a straight road with no other vehicles around. The brakes activated hard where items shifted in the vehicle and the seatbelts locked. Occupants were thrust forward at the time of braking. Contact was make with the dealership and there are is not any fixes advised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753611July 29, 2026
UNKNOWN OR OTHER
Not long after we purchased the vehicle, there was a crackling noise that comes up at different speeds. I reported this to the dealership (I can't recall exactly when). A mechanic (I believe) took the car for a test drive. He acknowledged hearing the sound 0n/off but could not determine its origine. Each time I go there for oil change, I re-state the problem. I had also reported this to Honda Corporate office. There was a recall at that time, and it was serviced. I thought this would take away the noise, but it is still there. I am not sure what to do next. I will continue to raise the isse each time I go to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753490July 29, 2026
SEAT BELTS
My Seat Belt Reminder System Not Operating Properly. In fact, the second-row seat belt behind the passenger seat is malfunctioning. I learned that Honda put out a service bulletin (26-027) (https://dot.report/bulletins/MC-11028510-0001.pdf) in regards to the safety issue. I contact Honda and was told the issue was covered under a warranty claim. However, my vehicle has 39,000 miles and is no longer under warranty. I asked if the issue was a safety concern and was told not to drive the vehicle as it was 100% a safety issue. However, the repair would not be covered until Honda recalls the vehicle. I'm concerned that I can no longer safely drive my vehicle until Honda initiates a recall. The service bulletin was dated January 21, 2026. As such, Honda has had seven months to issue a safety recall. The Honda representative stated I would likely be eligible for "Goodwill Assistance" if I couldn't afford to fix the vehicle myself until I am eligible for reimbursements via a safety recall. Why is the NHTSA allowing Honda to funnel safety costs through warranty claims and delaying a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753320July 28, 2026
ENGINE, POWER TRAIN
On June 25, 2026 my 2025 Honda Pilot Elite (47,503 miles) upon ignition had every warning light in the system illuminate sequentially without any prior incident. I had never experienced any indication of malfunction, including warning lights or messages. The Emissions System Problem light remained illuminated on the dashboard and, after review of the Owner's Manual instructions to avoid heavy acceleration and high speed, I had the vehicle towed by AAA on a flatbed truck 75 miles to my home. The incident occurred during the evening and the next morning I drove the vehicle to Herb Chambers Honda of Seekonk, the dealer who has performed every service on the vehicle, including recalls. Of note is that the service team at the Honda dealer, specifically Malainne Costa, has been exceptional in addressing this issue. American Honda was consulted to determine the best plan for resolution. I understand that American Honda is trying to work through necessary adjustments with the new 2025 model year. One month after the incident, my vehicle remains at the dealer. I learned that the two cylinder heads in the engine block on my vehicle need to be replaced and those parts are still on backorder. Another engine component system may require replacement due to calcium buildup on the intake valves. I was assured that my driving habits were not a factor in this incident. My concern is that this incident occurred at a time when I was in a safe location and was able to await the arrival of AAA without worry about my personal safety. I bought the brand new vehicle in November, 2024 and it is obvious that I drive a significant amount of miles per year. I worry about the safety risk of other drivers having a similar experience in a less than optimal location especially since there was no indication of a problem prior to this critical incident. I share this incident in the spirit of exploring whether this is a systemwide problem that may result in a safety recall by Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753104July 27, 2026
VEHICLE SPEED CONTROL, ENGINE
The vehicle displayed a check engine light with a message stating an emissions issue. The car would accelerate on its own up to 10-15mph without any input to the throttle. Braking was extremely difficult and the car could not accelerate over 40 mph. My wife was driving and my 6 week old daughter was in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752932July 26, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Auto Idle Stop (AIS) system failed to restart engine after automatic shutdown at high elevation (~10,000 ft), following a long sustained incline. Vehicle had been driven through extreme heat (100°F+) in foothills prior to the climb, then ascended into cooler mountain air (~70°F). Coolant temperature gauge read normal (under half) at time of incident. At a stop, AIS shut off the engine as designed. Engine did not start when I released the brake pedal. I have tried to turn off the car completely and start it again. Engine would not restart via the ENGINE START/STOP button afterward. Cranking was strong and fast, but engine did not catch/start. Vehicle was inoperable for approximately 5 minutes, after which it started normally with no further intervention (no jump start, no mechanical repair). After restart, Auto Start/Stop was manually disabled for the remainder of the trip. Vehicle then completed a 1-hour drive home with no further starting or performance issues, suggesting the AIS restart logic, not an unrelated mechanical or electrical fault, was the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752248July 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Bought car late march 2026 from Toyota dealership . Collision Mitigation Braking System randomly engages. Forcefully slamming on brakes ( approx 1-2 seconds and then releasing) when NOTHING is in the road or around. No rhyme or reason , no consistency as to when it happens. Since Purchasing it has happed 9-10 times. **7/15/26 - visit Toyota for routine service, expresses my concerns. They said they couldn’t see anything bc their systems can’t diagnose Honda. **7/21/26 - Honda Dealership . says sensors are fine. (Spent less than 10 mins driving the vehicle). And recommends to turn the anti-collision feature off .. but it has to be turned off every time the vehicle restarts. 🚨For safety reasons - I don’t feel I should have to do this … the problem should be looked into and taken seriously. I can only imagine the catastrophe if I were in bumper to bumper traffic and it happens, causing a pile up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751990July 22, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
At least 4 times since we bought this vehicle in 2025, it has suddenly braked very hard, and very suddenly at highway speeds. This has always happened when using the car's adaptive cruise control, and when I am passing a large vehicle (semi truck, pickup with large camper, etc). This has happened at relatively high highway speeds (85 mph) when vehicles are behind me in the passing lane. The problem has never been reproduced or confirmed by the dealer, although I have complained about it twice. The first time, they said they lowered the sensitivity of the crash detection. The second time they showed me how to manually turn off adaptive cruise control manually. There was no prior warning when this happened, no lights or messages. This has happened about 4 times since Fall of 2025. The date below is approximately the last time, and the last location that this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751510July 20, 2026
SEAT BELTS, WHEELS
I bought the car brand new in December 2024. About 3 months later I had to get the struts replaced and had multiple problems that Honda deems as “fine”. The AC cooling is terrible and worse that my 2009 Dodge and 2015 Accord. The steering wheel has a springy rattling noise, and the phone won’t connect to the car at random times. They replaced the struts after returning twice. One year later in March my SRS warning light came on and the dealership fixed it a total of 3 different times, each time not taking care of the problems. They also broke and scratched pieces of my car, failed to put my oil cap back on, and left my car in poor condition when returning it back to me. So far, the SRS system warning hasn’t came back on but still worried because I have kids and don’t want to get into a wreck and something fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751427July 19, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
While driving my 2025 Honda Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher speeds or in traffic. The vehicle had to be towed to a Honda dealership for inspection. I was informed there were issues involving the steering system, including the steering rack/rack and pinion, and an alignment was recommended. The estimated repair cost was approximately $5,900, and I was told the warranty would not cover the repair even though this appears to be an internal component failure. The failed components are available for inspection upon request. I believe this is a serious safety defect because a sudden loss of steering control while driving could easily result in a crash, serious injury, or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751387July 19, 2026
ENGINE, ELECTRICAL SYSTEM, STEERING
Started up vehicle, and (all the bashboard warning lights illuminated),tsa,check engine light,power steering, brake lights.....all of them. Doors won't lock, and the raido stays on, even when the vehicle is completely turned off. Vehicle purchased on:12/02/2024. 3 miles on the odometer. Currently 14,000 miles.. honda corporation attempting not honor the warranty. $8400 dollars, to fix,and to contact my insurance company, and claim rodent damage; I, wouldn't have to pay, the insurance company will cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750240July 14, 2026
AIR BAGS, STEERING
The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed and turning the steering wheel, the steering wheel made an abnormal clicking sound. The failure was a recurring failure. The dealer was made aware of the failure and associated the failure with air bag and an incorrect installation of the steering wheel. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749994July 13, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle with the Adaptive Cruise Control activated, the adaptive cruise control erroneously deactivated, causing the vehicle to suddenly decelerate. The contact stated that the failure once occurred while driving up a steep hill while being followed by a second vehicle. Additionally, the message to clean the camera lens was displayed. The vehicle was taken to the local dealer, and the front camera was realigned, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749907July 13, 2026
UNKNOWN OR OTHER
Front windshield was cracked on 1/21/26. It was replaced right after by a new Honda windshield and it was installed at a Honda dealership. On 7/6/2026, I found a chip in my windshield again. It feels that the windshield from Honda has a bad quality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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