Honda Pilot Complaints (2015)

109 consumer complaints on file.

#11613229September 7, 2024
AIR BAGS
Air Bag light is on. Service department informed me the passenger seat side air bag is faulty. There is no recall on this make year but Other Honda Pilots with same issue but other make years have been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612353September 3, 2024
ENGINE
5 YEARS OWNING THIS VEHICLE, I HAVE A PROBLEM WITH 1 OF THE CYLINDER HEAD, IT CRACKED, SPENT ALMOST $ 6000 WITH THE DEALERSHIP TO FIXED IT. TODAY I HAVE A PROBLEM WITH THE FUEL INJECTION CONTROL MODULE. AND SAW IT IN YOUR WEBSITE THAT THERE IS A RECALL ON IT. BUT THE DEALER TOLD ME MY VIN IS NOT INCLUDED IN THE RECALL...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594896June 17, 2024
FUEL/PROPULSION SYSTEM
When my car parked garage, I was starting to smell gas thru out house, I don’t have anything gas house all electric, started get light headed with headache never had it before, my son was also complaint of headaches. So I took it to Right Honda dealership they said fuel pump leaking gas very dangerous. Now they want me pay $1250 . Health hazard Carbon Monoxide very dangerous deadly. Needs to be investigated asap…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592476June 4, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Honda Pilot. The contact stated while driving at an undisclosed speed at night, he became aware that the headlights failed to provide adequate illumination. After a visual inspection of the headlights, the contact observed that both headlight covers were foggy. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the headlight assembly, requiring that the headlight assemblies be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581270April 5, 2024
STRUCTURE:BODY
My Honda Pilot PAINT started coming off, paint peling off. Location: roof above windshield passenger side. My vehicle is garage kept at all times. Hand and automatic washed regularly. Please advise on how to proceed with repairs. Thank you in advance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575161March 3, 2024
UNKNOWN OR OTHER
Paint chips on door, hood, and roof paint. These issues have been occurring one after the others, it started 4 years ago until today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567333January 23, 2024
ELECTRICAL SYSTEM
Honda pilot stalled 3 times today while driving...once on the highway and vehicle did not want to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567389January 23, 2024
FUEL/PROPULSION SYSTEM
Part number 17700-STX-A11 should be made of rubber or metal. The fuel line is made of an ABS plastic. It is cheap quality and brittle. The fuel line should additionally be segmented. When I spoke to the Honda dealership in Mckinney Tx the service supervisor stated this is a frequent and ongoing problem. I also spoke to a service supervisor at Honda in Frisco Tx who informed me when they order the fuel line it often comes in broken on the freight. The poor quality, brittle fuel line is a ticking time bomb. My pilot was spraying gas risking the life of my family today. The exhaust system could have caught fire. My son noticed the smell of gas before I did as the fuel pump is located directly under the center row of seats. The odor became over powering extremely quick leading to myself, my husband and my children feeling ill.
Crash:
No
Fire:
No
Injuries:
6
Deaths:
0
#11556975November 27, 2023
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2015 Honda Pilot. The contact stated that while attempting to start the vehicle, the vehicle briefly started before stalling. After starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541199August 28, 2023
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
The contact owns a 2015 Honda Pilot. The contact stated that while changing the passenger’s side front wheel, the factory jack sold originally with the vehicle failed to lift the vehicle high enough to allow the contact to remove the wheel. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528460June 23, 2023
UNKNOWN OR OTHER
My back-up camera is not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512339March 17, 2023
STRUCTURE:BODY
the suv paint has started peeling and while driving the flakes fly off . 3 day while driving on i-90 interstate in chicago area and a big piece (2feet x 6-8 inches wide)of paint flake flew and landed on a car behind me on its windshield and luckily that driver was able to stop the car without incident . (anything serious could have also happened) Honda is a premium car which charges much more than equivalent brands and yet the car paint starts flaking in under 8 years and also polluting the atmosphere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509009February 24, 2023
SEAT BELTS, LANE DEPARTURE: WARNING
problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502565January 19, 2023
POWER TRAIN, ENGINE
Hello my car has had an ongoing issue that was recalled for the 2009 to 2013 year Honda pilots regarding oil consumption. My car constantly has issues with misfiring due to oil on the spark plugs. This started happening around 90000 miles on my vehicle. After several expensive repairs including having the heads on my engine rebuilt, having the coils replaced and having the cylinder 1 spark plug replaced at least 4 times. My mechanic pointed me to the VCS system in the car which many have complained about causing this issue. When the vehicle exhibits these symptoms it has caused me to lose speed instantly on the highway and the vehicle begins to shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501687January 13, 2023
SERVICE BRAKES
This Honda Pilot has a very low brake pedal , I describe it as a soft pedal. You have to depress the pedal almost to the floor let up and press it again to get fairly decent stopping power, still not the best. This increases stopping distance and in an emergency it takes time to double pump the brakes. There are complaints on the internet about this issue by other owners. Here are some examples, https://hondatech.com/forums/tsb_recall/tsbs/honda/pilot/2015 .There are reports/complaints to NHTSA, RECORD_ID: 1248839 , NHTSA Item Number: 10128555, NHTSA Item Number: 10128537 ,NHTSA Item Number: 10128536, I have been to a repair shop who bled the brakes 2 times it gets minimally better for a short time. I feel there is an issue with the brakes on this Honda
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492275November 4, 2022
UNKNOWN OR OTHER
Trunk closed on my head and trapped me. It lifted and then closed on my hair trapping me by my braids. I had to get assistance to get free
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490096October 20, 2022
UNKNOWN OR OTHER
My 2015 Honda Pilot White Pearl paint is peeling off of my roof in large pieces. I have seen four of the same reported issue on the NHTSA site and many of the same color Honda Pilot vehicles with paint peel on the road. There was obviously a paint or application problem with this Honda white pearl paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487807October 4, 2022
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
The contact owns a 2015 Honda Pilot. The contact stated while changing a flat tire on the driver's side front, the OEM jack was placed under the hard point located under the frame behind the driver's side front tire. The contact stated that the jack had a slot on the top of the jack and he matched the slot to the hard point. The contact stated that the vehicle was on a flat concrete driveway. After the vehicle was jacked up and he removed the flat tire, the base of the jack began to bend and the vehicle began to lean. The jack was leaning and could no longer support the weight of the vehicle and collapsed. The rotor was resting on the driveway. The vehicle was finally lifted using a heavy-duty floor jack and the tire was replaced. The contact had called a local dealer who confirmed that the jack was the OEM jack for the vehicle. The contact stated that he purchased a heavier scissor jack with a wider base. The manufacturer had been informed of the failure. The failure mileage was approximately 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456609March 14, 2022
SUSPENSION
On February 3, 2022, the right front lower control arm bushing was observed to be leaking fluid. This condition was confirmed by a Honda dealer toward the end of the same month. The failed bushing is a defective design that has existed on Pilot vehicles since at least 2009 and persisted in successive models. The fluid-filled elastomeric bushing failure is manifested by loss of fluid which leaves a black streak on the underside of the control arm necessitating an unscheduled maintenance action. Left undetected, the failure would lead to a loss of structural integrity and conceivably a loss of control under consistent hot and dry environmental conditions where polymer degradation is accelerated.The attached files depict the failed bushing as well as a serviceable bushing from the same vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450223February 3, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Honda Pilot. The contact stated that while driving approximately 70 MPH, a sudden booming noise was heard, and the driver noticed that the sunroof had exploded causing the fractured glass to enter the cabin of the vehicle. No injuries were reported. The cause of the failure was not determined. A police report was later taken regarding the failure. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 85,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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