Honda Pilot Complaints (2013)

272 consumer complaints on file.

#11582769April 13, 2024
ENGINE
I recently purchased 2013 Honda Pilot (89,000 miles) and can hear a distinct intermittent hum only when the vehicle is traveling between 45 and 50 mph. I have taken it to the dealer to repair it twice, but they have not found a problem. Ball bearings are fine, transmission fluid was changed, but hum is still there. This model is known to have transmission problems, and I don’t want issues down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562683December 29, 2023
ENGINE
Burn oil more then usual smokes when accelerating hard . premature spark plug failure, cylinder 1, 2 , 3 have alot of oil build on them causing failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554087November 7, 2023
EXTERIOR LIGHTING
Wires burnt to headlights as a result of overheating wires; resulted in both low beam headlights going out while driving. It seems like Honda has had this problem previously in older Pilot models. Unsure of why they are making newer vehicles with the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541120August 28, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2013 Honda Pilot. The contact stated while starting the vehicle, the ABS warning light, the brake warning light, and the traction control warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the pressure sensor had malfunctioned and the VSA module needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the parts was unavailable. The manufacturer was contacted and stated that the part unavailable and did not provide any assistance. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536160August 2, 2023
UNKNOWN OR OTHER
Paint on roof of my 2013 Honda Pilot. First bubbled up the white paint - now 2 large areas the size of basketballs just above the front window. The paint has chipped off and the metal shows underneath. Have an appt to bring to dealer to inspect. Heard its common on 2013-14 Honda's in white. This brings down the value! My vehicle only has 100k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535784August 1, 2023
ENGINE
Having a VCM system problem on vehicle, tighten gas cap, check engine light, vtm-4 light, misfire in 3. Took to Buerkle Buick after reading about class action lawsuit. They were absolutely no help. Said without a code could not help. Bought new gas cap and replaced purge valve, changed oil. Good for a bit then car went into limp mode. Took to a local mechanic, he adjusted valves, ran great but would not come out of limp mode. Replaced VCM Solenoid, still in limp mode. It is sad that this is a known problem but because they settled they don't have to recall these vehicle in the mean time we all get screwed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534067July 24, 2023
ENGINE
The contact owns a 2013 Honda Pilot. The contact stated that while driving 20 MPH, the check engine warning light illuminated. Additionally, the vehicle experienced rough idling. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN and the warranty had expired. The contact related the failure to NHTSA Campaign Number: 13V382000 (Engine) however, the VIN was not included in the recall. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527750June 19, 2023
ENGINE
While on the highway with our family of 5 all the check engine light, VCM-4 along with traction control light came on. The car began to slow down and would not accelerate when the gas pedal was pushed. The Vehicle has been towed to Honda who apparently knew that this happens in this year, make and model vehicle because they had offered an extended warranty coverage on this issue which has since expired and no longer covered for us. Why wasn't this a recall? This is a major engine issue that costs thousands of dollars to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527408June 16, 2023
ENGINE
I am writing this complaint since Honda has so many issues with their vehicles and it has boiled down to my 2013 Honda Pilot which has an engine check light issue related to P0301 – Bank 1 Piston Ring Issue. There was a class action suit on the same and noted in their Service Bulletin 13-082. However, the attorneys of both parties Honda and the plaintiffs reached some kind of deal even with the National highway safety board (Federal Agency) and many vehicles of 2013 were left out of the extension of warranty or repair of this issue, even though a Certified Dealer of Honda checked my 2013 Honda and confirmed it was the same issue. The deal done by these parties have not reached many owners of Honda Pilots for this issue. This is a disgrace to Honda and would encourage all car owner’s past, present and future to buy other cars other than those made by Honda. They have not yet resolved my issue even after all these months of trying. Even lawyers involved these in past cases have refused to help or talk on the matter. What are they hiding or what deals made w Honda, plaintiff, and the Highway Safety Board? I am an original believer of buying Toyotas, however I got a recommendation from family members and friends to get the Honda pilot who have similar vehicles of both Hondas and Toyotas, even though I was very reluctant to buy a Honda due to the horrific stories I have heard about Honda vehicles and experience w Honda personnel. So, I got a Honda pilot 2013 and my terrible recent experience w the car issues and the customer service a Honda corporate proved the terrible stories I had heard to come true. I had contacted Honda to resolve my issue on case which was due to a Honda know issue on the Piston ring issue also confirmed by the Honda Mall of GA Dealership on 11/2/22. The behavior of the case manager, Mr. Kantar Kennedy was atrocious and disgusting. They have closed the case 3 times. Not Resolved. NHTB and Honda are not resolving this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522422May 17, 2023
STRUCTURE:BODY
Paint bubbling up all over vehicle.Roof,hood,rear tail gate,doors and paint peeling off. Had same problem between windshield and roof and American Honda repaired it.Now entire car is bubbling and paint peeling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511430March 12, 2023
POWER TRAIN, STEERING, SUSPENSION
Excessive vibration, speeds above 50mph vibrates the entire vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503381January 24, 2023
STEERING, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Honda Pilot. The contact stated that the fog lights and exterior lights became inoperable. The contact noticed there was rust underneath the hood. There were no warning lights illuminated. The contact also needed to add additional power steering fluid three times per week. The vehicle was taken to the local dealer where it was diagnosed that the power steering gear box, power steering lines, water lines and hoses needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated that the power steering reservoir, power steering cooling lines, power steering line rem pump, and power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499180December 28, 2022
ENGINE
The contact owns a 2013 Honda Pilot. The contact stated while driving 70 MPH, the vehicle started to stall with several unknown warning lights illuminated. The contact coasted the vehicle off the highway and the vehicle was towed to a dealer. The dealer diagnosed the vehicle with a premature engine piston wear which was linked to NHTSA Campaign Number: 13V382000 (Engine) however, the vehicle was not included in the recall. The contact was given an estimate for the repair. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493592November 15, 2022
AIR BAGS
The contact owns a 2013 Honda Pilot. The contact stated that while her husband was driving 40-50 MPH, there was an accident ahead where a trailer crashed into a deer causing the deer to impact the front driver's side of the vehicle. The front passenger-side air bag was the only air bag that was deployed. The front driver-side air bag failed to deploy. After the front passenger air bag deployed the vehicle heated up rapidly and failed to shut off. There were two children seated in the rear of the vehicle. A police report was filed. There were no injuries sustained. The manufacturer was not notified of the failure. The failure mileage was 98,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11492319November 4, 2022
ENGINE
The contact owns a 2013 Honda Pilot. The contact stated while driving at 65 MPH, the check engine warning light, the Vehicle Stability Control (VSC) warning light, and the traction control warning light illuminated. The message "Emission Check" was displayed. The contact stated that the failure reoccurred while driving. The vehicle was taken to the local dealer where it was diagnosed that the cylinder #1 was misfiring due to oil leaking onto the spark plugs. The dealer diagnosed that the piston rings were beginning to fail; however, the spark plugs were replaced as a temporary repair. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 13V382000 (Engine) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 81,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489335October 14, 2022
ENGINE, FUEL/PROPULSION SYSTEM
During my commute home from work my vehicle began shaking as if it was going to stall. The orange check engine light began to flash. I used my scanner and it read the code P0303. I took it to a mechanic the following day and they stated the engine is burning excessive oil and misfiring due to Honda’s Variable Cylinder Management system. The oil is soaking the rear three spark plugs from continuously turning on/off while driving causing the engine cylinders to misfire. They stated it is not safe to drive due to possible shut off, power loss, acceleration loss, and damage to the other car systems. I have regular maintenance done to the vehicle but due to the VCM system it will continue to have the same issues. I paid a lot of money for a “reliable” car but the mechanic is saying I need a new motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484282September 13, 2022
SEATS
The contact owns a 2013 Honda Pilot. The contact stated that when he exited the vehicle, he heard a cracking sound coming from underneath the driver’s seat. The contact stated he looked around the driver’s seat and noticed that the bottom of the driver’s seat frame was fractured in three locations. The contact inspected the frame of the front passenger’s seat and noticed one crack. The contact stated he called the local dealer and they informed him that there was no recall associated with the VIN and suggested he contact the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall for the failure. The manufacturer informed the contact that the seat repair would be at his own cost. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476394July 28, 2022
AIR BAGS
Passenger Airbag fails to turn itself off when under 15 LBS is positioned on the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474666July 19, 2022
ENGINE
The car stalled on highway while I was driving it . The check engine light went on randomly and it just stopped . Had it towed to our local gas / service station and they replaced #2 cylinder spark plug . They told us it should be seen by a mechanic bc they thought engine was bad. We took it to mechanic , ( took over 10 days to get it in ) and they said the #2 spark plug that had just been replaced was saturated in oil bc the oil was getting past piston rings . This car has only 86k miles on it .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473506July 12, 2022
SERVICE BRAKES
Brake failure at stop sign. Driver crashed into a pole, suffered severe injuries including bleeding in the brain and broken ribs.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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