Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10447737February 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS WITH A ROARING NOISE AND THEN SUDDENLY FAILED TO OPERATE. THE TRANSMISSION WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447125February 8, 2012
POWER TRAIN
I TOOK MY HONDA PILOT TO THE HONDA DEALERSHIP BECAUSE THE D LIGHT WAS FLASHING. THEY FOUND CODE P1740 INDICATING A 4TH PRESSURE SWITCH FAILURE. I RECEIVED AN ESTIMATE FOR $5,109 + TAX TO REPLACE THE TRANSMISSION AND TORQUE CONVERTER. I DISCOVERED THE RECALL ISSUED FOR THE TRANSMISSION ON THE 2003-2004 HONDA PILOTS, BUT WHEN I CALLED HONDA, I WAS TOLD THAT THERE WAS NO RECALL FOR MY VEHICLE FOR THE TRANSMISSION. MY VEHICLE IS HAVING THE SAME PROBLEM THAT IS DESCRIBED IN THE RECALL, SO I DO NOT UNDERSTAND WHY HONDA WOULD DENY SERVICING MY VEHICLE IN ACCORDANCE WITH THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444925January 23, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY SHAKE WHILE DRIVING APPROXIMATELY 40 MPH AND ABOVE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,700. UPDATED 02/22/12*LJ THE CONSUMER STATED THE TORQUE CONVERTER NEEDED TO BE REPLACED. UPDATED 03/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443140January 9, 2012
STRUCTURE:BODY
MY 2004 HONDA PILOT STARTED TO LEAK WATER IN BOTH PASSENGER AND DRIVER SIDE. BOTH THE PASSENGER AND DRIVER CARPET IS GETTING SOAK AND WET. I TOOK IT TO DAVID MCDAVID HONDA DEALER, AT IRVING, TX. THEY COULD NOT FIGURE OUT WHERE THE WATER IS COMING FROM . THEY WANT TO KEEP THE CAR FOR AN ENTIRE DAY TO SEE WHAT CAUSING THIS ISSUE. THEY WANT TO CHARGE $99.00 PER HOUR. (VERY EXPENSIVE OPTION...I WOULD SAY). I WENT ONLINE, THERE ARE HUNDREDS OF PEOPLE SEEMS TO HAVING THE SAME ISSUE WITH WATER LEAKAGE WITH HONDA PILOT. I AM TRYING MY BEST TO KEEP THE CAR DRY BUT MY CONCERN IS THAT WATER LEAKAGE MIGHT CAUSE TO GET MOLD INSIDE THE CAR, WHICH IS MAJOR HEALTH HAZARD. I ALREADY SAW THE RUST UNDER THE CARPET( SOME PART OF CARPET LOOK RED RUST SPOT). WAS THERE A RECALL ON THAT ISSUE? IS HONDA TREATING THIS PROBLEM AS A STRUCTURAL DEFECT? THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442751January 6, 2012
POWER TRAIN
MY 2004 HONDA PILOT WITH JUST 130,000 MILES NEEDED TO HAVE MY TRANSMISSION REPLACED.IT WAS MAKING LOUD NOISES AND THE TRANSMISSION WAS SLIPPING. ON AUGUST 6, 2004 MY PILOT BASED ON A HONDA SAFETY RECALL - INSTALLED A OIL JET KIT TO THE TRANSMISSION BECAUSE MY CAR HAD 15, 232 WHICH I THINK WAS OVER BY 232 MILES REQUIRED TO GET A NEW TRANSMISSION. MY CAR IS COMPLETELY SERVICED AT THE HONDA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441742December 30, 2011
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2004 HONDA PILOT DRIVER'S SIDE SEAT HEATER GETS EXTREMELY HOT AND WILL BURN SKIN. MAJOR SAFETY ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439908December 14, 2011
POWER TRAIN
TRANSMISSION SHUDDERS INTERMITTENTLY FROM 20-35 MPH. DIAGNOSED AS TRANSMISSION FAILURE AND IT NEEDED TO BE REPLACED. OWNER RESPONSIBLE FOR 50% OF $4000.00 BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439914December 14, 2011
SEATS
THE RIGHT SIDE OF THE DRIVERS SEAT BOTTOM SEAT HEATER OVER-HEATS. DEALER WANTS $900-1000 TO FIX. THIS IS A MUCH REPORTED FAILURE ITEM FOR 2004-2005 PILOTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434078November 3, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE DOOR HANDLES HAD SHARP METAL PAINT CHIPS THAT FRACTURED, CAUSING THE METAL TO PENETRATE UNDER THE FINGER NAILS OF ANYONE OPENING OR EXITING THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLES ON ALL FOUR OF THE DOORS. THE DEALER PAID HALF OF THE EXPENSES AND THE CONTACT PAID THE REMAINING BALANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE DEALER TO PERFORM THE REPAIRS AT A DISCOUNTED PRICE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432210October 20, 2011
POWER TRAIN
I OWN A 2004 HONDA PILOT WHICH WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED WITH 106000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 35-45 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 90,000 MILES. AT SPEEDS OF 35-45 MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. RESEARCH ON THE INTERNET THRU NHTSA HAS FOUND 43 SIMILAR COMPLAINTS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TORQUE CONVERTER OR AUTOMATIC TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA-MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. MY HONDA PILOT IS NO LONGER UNDER WARRANTY. THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION AND GOODWILL CONSIDERATION FOR TRANSMISSION REPLACEMENT TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. AVERAGE COST TO THE CUSTOMER FOR SUCH A REPAIR IS BETWEEN $3,000-$5,000 ACCORDING TO THE COMPLAINTS FILED. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADDRESSED BY HONDA AND SHOULD NOT BE A BURDEN THAT HONDA CUSTOMERS SHOULD BEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430602October 18, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT EX. THE CONTACT STATED THAT THE TRANSMISSION MADE A LOUD NOISE WHILE THE VEHICLE WAS IN MOTION. THE DEALER DIAGNOSED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT RESEARCHED NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION), BUT THE VIN WAS NOT ASSOCIATED IN THE RECALL. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429982October 12, 2011
STRUCTURE:BODY
ONE OF THE TWO NUTS THAT HOLD ON THE REAR LICENSE PLATE ONTO THE CAR SHEARED OFF DUE TO NORMAL USAGE, I.E. NORMAL CLOSING OF THE REAR DOOR. THE TWO NUTS ARE TACK WELDED DIRECTLY TO THE THIN BODY METAL AND APPARENTLY THE REPEATED SHOCK OF CLOSING THE REAR DOOR CAN CAUSE METAL FATIGUE AND THE NUTS TO SHEAR OFF WITH THE BODY METAL, RESULTING THE LICENSE BECOMING UNSECURED TO THE VEHICLE. POTENTIAL SAFETY HAZARD SINCE IF THE OWNER DOES NOT NOTICE THE FIRST FAILURE, THE METAL FATIGUE WILL BE ACCELERATED BY THE ADDITIONAL TORQUE STRESS AND FAILURE OF THE SECOND NUT COULD OCCUR WHILE THE CAR IS IN MOTION. MULTIPLE INCIDENTS OF THIS FAILURE HAVE BEEN REPORTED ON THE INTERNET BLOGS SINCE 2007. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429214October 9, 2011
POWER TRAIN
THE CAR STALLED WHILE DRIVING IN THE FREEWAY. I PAID $4500 FOR REBUILT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425874September 17, 2011
POWER TRAIN
TRANSMISSION BEGAN TO SLIP, VEHICLE LOST POWER DURING ACCELERATION. TRANSMISSION EVENTUALLY FAILED ALTOGETHER. VEHICLE UNDRIVABLE. UNSAFE SITUATION. NO WAY TO ACCELERATE AND NO WARNING TO PULL OVER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425737September 16, 2011
UNKNOWN OR OTHER
ON-BOARD DIAGNOSTIC SYSTEM INFORMATION CODE P0740 ON 10/24/2009 AT 110,326 MILES AND AGAIN ON 09/15/2011 AT 162,313 MILES. DEALER REPLACED 4TH GEAR PRESSURE SWITCH AT ~$265 EACH OCCURRENCE. TRANSMISSION REPLACEMENT WAS ALSO A PROPOSED OPTION. THIS IS A WIDESPREAD PROBLEM WHICH IS DEMONSTRATED AFTER WARRANTY EXPIRATION AND THERE IS NO HONDA RECALL OR TECHNICAL SERVICE BULLETIN THAT ADDRESSES THIS. BUYERS RARELY RECEIVE FINANCIAL ASSISTANCE FROM HONDA. THE RECALL NO. P30 DOES NOT COVER ALL THE VEHICLES THAT EXHIBIT THIS PROBLEM. TRANSMISSION FAILURE DURING OPERATION WOULD LIKELY CAUSE INJURY TO BOTH PERSON AND PROPERTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424168September 7, 2011
POWER TRAIN
I AM FIRST OWNER OF MY PILOT (MY FIRST HONDA) AND I TOO AM SUFFERING FROM THE 35-45MPH SHUDDER FROM THE KNOWN TRANSMISSION PROBLEM. IT'S WORSE THAN JUST SHUDDERING, IT IS GRINDING TO SHIFT DOWN AND SOUNDS LIKE A SEMI TRUCK GEARING DOWN ON THE INTERSTATE. I HAVE HAD TO DRIVE IT THIS WAY FOR NEARLY 2 YEARS. I STAY ON THE INTERSTATE AS MUCH AS POSSIBLE AND SPEED THROUGH TOWN TO KEEP IT ABOVE 40MPH WHERE IT HAPPENS THE WORST. HONDA CORPORATE INSISTS I PAY THE LOCAL DEALER FOR REVIEW (ANOTHER $90 BILL) BEFORE TALKING TO ME BUT INSISTS THERE IS NO RECALL BEYOND WHAT WAS DONE IN 04V176000 , BUT THE PROBLEM STILL EXISTS AND I DON'T HAVE $5000 TO SPEND ON REBUILDING THE TRANSMISSION. EVEN PRIVATE PARTY IT'S $3K. IT IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423969September 6, 2011
AIR BAGS, ELECTRICAL SYSTEM
ON MY 2004 HONDA PILOT, THE SRS (AIRBAG) WARNING INDICATOR LIGHT ON THE DASHBOARD MYSTERIOUSLY REMAINS ON EVEN THOUGH THERE HAVE BEEN NO OTHER CHANGES TO THE VEHICLE. THE HONDA DEALER WANTS $80 JUST TO LOOK AT IT! THIS IS OUTRAGEOUS; IT'S CLEARLY A FAILED COMPONENT THAT SHOULD BE COVERED UNDER THE SAFETY PORTION OF THE VEHICLE'S WARRANTEE FOR THE LIFETIME OF THE VEHICLE. THERE ARE MANY OTHER HONDA OWNERS WHO HAVE EXPERIENCED THIS WARNING LIGHT AND THEY REPORT IT IS NEARLY ALWAYS A FAILED PASSENGER SEAT SENSOR THAT HONDA IS REPLACING UNDER A TSB; HOWEVER MY LOCAL DEALER CLAIMS TO KNOW NOTHING OF THE TSB AND WANT ME TO PAY FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423203September 4, 2011
POWER TRAIN
NOT SURE IF THIS IS CONSIDER A POWER TRAIN PROBLEM, BUT NO OPTION REGARDING A TRANSMISSION OR TORQUE CONVERTER IN THE BOX. MY 2004 HONDA PILOT SHUDDERS VERY BAD WHEN I AM GOING BETWEEN 35 TO 40 MPH. I AM SO EMBARRASSED WHEN SOMEONE ELSE IS IN THE VEHICLE WITH ME AND IT DOES IT. I HAVE 116,352 MILES ON MY VEHICLE NOW AND IT SHUDDERS ALOT. I HAVE BEEN READING THE CONSUMER REPORT AND THIS SEEMS TO BE VERY COMMON IN THE 2004 HONDA PILOT. THERE SHOULD HAVE BEEN A RECALL REGARDING THIS PROBLEM. IT APPEARS THIS IS NOT AN ISOLATED ISSUE. PLEASE HELP ME IN RESOLVING THIS ISSUE. I FEEL IT IS A MANUFACTURED MALFUNCTION AND NOT THE OWNER'S FAULT, BUT I AM A FEMALE AND IT IS ASSUMED FEMALES DO NOT KNOW ANYTHING ABOUT THEIR VEHICLE THAT THEY DRIVE EVERYDAY TO WORK. OTHER THAN THIS PROBLEM, I AM VERY PLEASED WITH MY HONDA PILOT. I DO NOT ABUSE MY VEHICLE IN ANY WAY. PLEASE RESPOND AND HELP ME CORRECT THIS PROBLEM IN THE BEST WAY POSSIBLE WITHOUT A LOT OF COST TO THE CONSUMER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421261August 24, 2011
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT:HARNESS:STRAP/WEBBING
SUPERLATCH LOOSENING IMMEDIATELY AFTER INSTALLATION, EVERY TIME. HARNESS STRAPS SLIPPING AND BECOMING LOOSE/ADJUSTER PLATE NOT LOCKING PROPERLY APPROXIMATELY 50% OF THE TIME. DISCONTINUED USE OF CAR SEAT DUE TO LACK OF SAFETY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=HONDA, MODEL=PILOT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420129August 19, 2011
AIR BAGS:FRONTAL
MY 2004 HONDA PILOT IS HAVING A SRS PROBLEM FOR THE SECOND TIME. IT IS THE PART # 81334-S9V-A03 WHICH IS FOR THE SENSOR UNDER THE PASSENGER SEAT. THE DEALERSHIP STATED THAT THE AIRBAGS MAY NOT DEPLOY WITH THE SENSOR OUT. THIS IS THE SECOND TIME THIS HAS HAPPENED FOR THIS SAME VEHICLE IN 3 YEARS. THE FIRST WAS IN JANUARY 2008 SO IT HAS GONE ONLY 24K MILES IN THAT TIME. WHEN CHECKING THE FIRST TIME THERE WAS A RECALL ON SOME SENSORS FOR THE 2004 HONDA PILOT FOR THIS SENSOR BUT NONE FOR MY VEHICLES VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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