Honda Pilot Complaints (2003)

720 consumer complaints on file.

#10671391January 9, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
SRS LIGHT WHICH WAS UNDER WARRANTY CAME ON,2003 HONDA PILOT. THE DEALERSHIP REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE AIR BAGS UNDER A RECALL. THE SRS LIGHT STILL REMAINED ON SO A DIAGNOSTIC TEST REVEALED A CODE 15-3 IN THE OPDS SYSTEM AND FOUND FAULTY WIRING IN PASSENGER SEAT HARNESS WHICH WAS UNDER WARRANTY FOR TEN YEARS WHICH WE WERE NOT AWARE OF UNTIL THE S RS LIGHT CAME ON. AFTER DOING MY OWN RESEARCH I FOUND HONDA SERVICE. BULLETIN 06-009 DATED FEB.5,2008,WHICH SET THE WARRANTY AT 10 YEARS OR 157000 MILES. MY VEHICLE FALLS WITHIN IN THE MILEAGE PARAMETERS BUT NOT THE YEARS. YOU WOULD THINK THE TIME WOULD RUN FROM THE DATE OF THE BULLETIN. IT DOESN'T SEEM FAIR THAT I HAVE TP PAY TO REPLACE THIS PART WHEN HONDA KNEW IT WAS A DEFECTIVE PART AND SHOULD REPLACE IT WITHOUT ANY RESTRICTIONS ON TIME OR MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670214January 5, 2015
POWER TRAIN
VEHICLE BEGAN MAKING A FLUTTERING NOISE UNDERNEATH AND HAS CONTINUED TO BE PROBLEMATIC WHEN DRIVING FROM 35-50 MPH. TORQUE CONVERTER/TRANSMISSION ISSUE. MECHANIC SAYS CAR UNSAFE TO DRIVE BECAUSE TRANSMISSION MAY LOCK UP, CAUSING POSSIBLE LOSS OF VEHICLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670228January 5, 2015
AIR BAGS
FILED A COMPLAINT WITH HONDA IN 2011, TO NO AVAIL, REGARDING OUR STICKY/TACKY AIRBAG COVERS, PROBABLY CAUSED BY CLIMATE HEAT. IN DOING THE CURRENT AIRBAG RECALL WORK, THE COVERS BECAME PERMANENTLY FINGERPRINTED AT THE DEALERSHIP. AGAIN FILED A COMPLAINT WITH HONDA, EXPLAINING THAT NOT ONLY ARE THE COVERS EVEN MORE UNSIGHTLY BECAUSE OF THE FINGERPRINTING ON THE DASHBOARD, IT BECOMES A SAFETY ISSUE BECAUSE YOU REFRAIN FROM USING THE HORN WHEN NEEDED BECAUSE OF THE STICKY NATURE OF THE COVER, WHICH LEAVES A RESIDUE ON YOUR HAND. HONDA OFFERED TO PAY 25% OF $ 2100.00 COST TO FIX THEIR PROBLEM, A PROBLEM THAT WE DID NOT CREATE. NOT THE RESPONSE WE WERE LOOKING FOR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663508December 11, 2014
POWER TRAIN
THIS IS A 2003 HONDA PILOT THAT I HAD NEVER HAD ANY PROBLEMS UNTIL I HAD TO TRAVEL ALMOST 2 HOURS--ONE WAY--FOR MY JOB. ON THE WAY HOME OF MY 4 HOUR TRIP MY PILOT LIKE GOT HOT AND THEN JUST STOPPED PULLING. HONDA OF RICHMOND KENTUCKY PUT ONE TRANSMISSION IN ALREADY, BUY THE 2ND OR 3RD OIL CHANGE AFTER THE TRANSMISSION WAS REPLACED, WE HAD TO HAVE IT REPLACED AGAIN. NOT ITS ABOUT 1 THOUSAND MILES FROM ANOTHER OIL CHANGE AND THE TRANSMISSION IS SLIPPING AGAIN. HELP WHAT DO I DO?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663412December 10, 2014
SEATS
I WAS REAR ENDED WHILE STOPPED AT A TRAFFIC LIGHT IN MARYLAND. THERE WAS MINOR DAMAGE TO THE REAR EXTERIOR OF MY VEHICLE. THE MAIN DAMAGE WAS TO MY NECK WHICH RECEIVED A SERIOUS STRAIN AND HAS HURT EVER SINCE THE ACCIDENT. BECAUSE THE HEADRESTS ON THE PILOT ARE NOT ADJUSTABLE, THE BACK OF MY HEAD WAS SEVERAL INCHES AWAY FROM THE HEADREST WHEN I WAS STRUCK FROM BEHIND. THIS IS A FAULTY DESIGN AND NEEDS TO BE FIXED OR REPLACED BY HONDA. IT IS IMPOSSIBLE TO AVOID WHIPLASH INJURY IN THIS CAR IF ONE IS HIT FROM THE REAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10663045December 9, 2014
STRUCTURE:BODY, SEATS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE CAR WAS MOVED INTO LOCATION, TURNED OFF, AND THE KEY REMOVED LEADING TO THE DRIVER THINKING THE CAR WAS IN PARK, HOWEVER THE CAR WAS STILL IN DRIVE. THE CAR WAS ON A SLIGHT INCLINE WHICH CAUSED THE CAR TO ROLL BACKWARDS DOWN THE DRIVEWAY, ACROSS THE STREET, ROLL OVER A TREE, AND CRASH INTO ANOTHER TREE CAUSING SIGNIFICANT DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660769November 25, 2014
AIR BAGS
WHEN I CALLED TO INQUIRE OF HONDA ABOUT THE PARTIAL RECALL FOR THE PASSENGER SIDE AIRBAG I WAS TOLD NOT TO WORRY ABOUT IT SINCE IT HADN'T EXPLODED YET. REALLY? I GUESS HONDA ISN'T INTERESTED IN REPEAT BUSINESS; I HAVE OWNED NOTHING BUT THEIR PRODUCTS. LOOKS LIKE I NEED TO FIND A NEW(OR SMARTER) MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651448October 30, 2014
ENGINE
FAILED FRONT AND SIDE ENGINE MOUNTS ON HONDA PILOT 2003. THIS SEEMS TO BE VERY COMMON AMONG OTHER HONDA PILOT OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649619October 24, 2014
AIR BAGS
MY VEHICLE IS LISTED IN THE 6/2/2014 RECALL NOTICE FOR THE PASSENGER AIRBAG. OVER THE PAST 4 MONTHS I HAVE TRIED TO GET THE VEHICLE REPAIRED PER THE RECALL NOTICE AND HAVE BEEN REPEATEDLY TOLD BY THE DEALER THAT HONDA HAS NOT GIVEN THEM INSTRUCTIONS ABOUT HOW TO FIX PER THE RECALL. I HAVE CONTACTED HONDA CORPORATE AND THEY REPORT THEY WILL GET BACK TO ME AT SOME UNKNOWN TIME. BASED ON THE REPORTS OF FATALITIES RELATING TO HONDA AIR BAGS, I AM CONCERNED WHETHER OR NOT THE 2003 HONDA PILOT IS SAFE TO TRANSPORT MY FAMILY AND FRIENDS. I REQUEST THAT EITHER HONDA PROMPTLY REPAIR PER THE RECALL NOTICE OR OFFICIALLY AND IMMEDIATELY LET ME KNOW THAT THE VEHICLE IS SAFE TO TRANSPORT PEOPLE IN ITS CURRENT STATE. ADDITIONALLY, I AM CONCERNED ABOUT THE DRIVER'S SIDE AIRBAG, EVEN THOUGH THE DRIVER'S SIDE AIRBAG IS NOT LISTED IN THE REGIONAL SAFETY RECALL. MY VEHICLE HAS SPENT SIGNIFICANT TIME IN HOT AND HUMID AREAS, INCLUDING SOUTH CAROLINA. I CAN FIND NO DATA THAT GIVES ME CONFIDENCE THAT DRIVERS SIDE AIRBAGS IN VEHICLES REGISTERED IN STATES OTHER THAN FLORIDA, SOUTH CAROLINA, AND OTHER "HOT" STATES ARE SAFE. I REQUEST THAT NHTSA IMMEDIATELY REVIEW THE FACTS AND DATA FOR DRIVER'S SIDE AIRBAGS FOR VEHICLES NOT COVERED IN THE REGIONAL RECALL BECAUSE OF THE "HOT" STATE VS. "NON-HOT" STATE DIFFERENTIATION AND ISSUE INFORMATION TO THE PUBLIC REGARDING THE RISKS. THANK YOU FOR YOUR CONSIDERATION AND HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649013October 21, 2014
AIR BAGS
HONDA HAS FAILED TO ISSUE THE RECALL FOR THE DEFECTIVE TANATA AIRBAGS THEY INSTALLED IN THIS VEHICLE. WE ARE THE ORIGINAL OWNERS. WE CONTACTED THEM DIRECTLY EARLY IN SEPTEMBER AND THEY COMMITTED TO RECALL IT WITHIN A MONTH. NO RECALL HAS EVER ARRIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644071October 16, 2014
AIR BAGS
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING DEFECTIVE AIRBAG INFLATORS. *TGW UPDATED 11/20/14*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643114October 7, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE EXAMINING THE VEHICLE, THE REAR END APPEARED TO BE LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE HAD DETACHED FROM THE FRAME OF THE VEHICLE DUE TO SEVERE RUSTING OF THE SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640629October 1, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE CHROME PLATING ON THE DOOR HANDLES WAS PEELING AND CAUSING MINOR INJURIES TO THE CONTACT'S FINGERS. THE CONTACT MENTIONED THAT ALL FOUR DOORS WERE AFFECTED BY THE FAILURE. THE PROBLEM PERSISTED FOR THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT ALL FOUR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10640670October 1, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR RAN AWAY IN REVERSE AS IF IT HAD A MIND OF ITS OWN. FULL WEIGHT ON THE BRAKES BUT THE CAR KEPT ACCELERATING. CRASHED INTO UTILITY POLE ENCIRCLED WITH OLD CAR TIRES. CAR BOUNCED OFF AND THEN CRASHED INTO THE POLE OVER AND OVER AGAIN. HIT GEAR SHIFT INTO FORWARD. ENGINE SCREAMING REALLY HIGH REVS, CAR RACED FORWARD AND I DID EVERYTHING I COULD TO AVOID HITTING PARKED VEHICLES AND A POND AS CAR KEPT GOING FASTER. WITH NOWHERE TO HEAD BUT GOLF COURSE OR HIGHWAY, I STEERED ONTO A FARM FIELD AND DROVE A HALF MILE UNTIL I WAS ABLE TO PULL OUT THE KEYS FROM THE STARTER WHICH STOPPED CAR. I DID NOT THINK I WAS INJURED AT TIME BUT I ENDED UP WITH WHIPLASH WHICH MEANT I LOST ABOUT SIX MONTHS INCOME. HONDA REFUSED COMPENSATION, OR PAID FOR ANY OF THE REPAIRS OF THE CAR WITH EXCEPTION OF THE KEY INTERFACE FOR STARTER . HONDA CLAIMED THAT NOTHINGS WRONG WITH CAR. SAID HAD MY FOOT ON ACCELERATOR. HOWEVER, HONDA DEALERSHIP CHARGED ME MORE THAN $3,000 TO FIX A COMPLETELY DESTROYED BRAKING SYSTEM HOW COULD I HAVE HAD MY FOOT ON THE ACCELERATOR AND DESTROYED THE BRAKES? HONDA REFUSED TO BUY MY CAR AND DECOMMISSION IT BECAUSE THEY SAID CAR WAS PERFECT. DOWNRIGHT RUDE AFTERWARD. I DID NOT LET ANYONE ELSE DRIVE THE CAR AND USED IT AS INFREQUENTLY AS I COULD. SEVEN MONTHS LATER, I WAS IN AN UNDERGROUND PARKING GARAGE AND SAME THING HAPPENED. THE CAR ACCELERATED INTO THESOLID CONCRETE WALL JUST FOUR FEET AHEAD. THE IMPACT DESTROYED CAR. FRONT END CRUMPLED IN, THE ENGINE DAMAGED AND ALL AIRBAGS DEPLOYED. THIS FROM A FOUR FOOT COLLISION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639143September 25, 2014
ELECTRICAL SYSTEM, AIR BAGS
PARKED THE CAR. CAME BACK ABOUT 10 MINUTES LATER, HEARD LOUD LIKE SHOTS FIRED, ROUNDED THE CORNER TO SEE IT WAS OUR AIRBAGS POPPING...THE CAR WAS ON FIRE UNDER THE HOOD, AND GOING TO THE DASHBOARD. CALLED 911 AND BY THE TIME THE FIRE DEPT. CAME ( 1 MILE AWAY) THE WHOLE CAR WAS ENGULFED. THE WHOLE CAR DESTROYED, ALL THAT WAS LEFT WAS THE SHELL NO SEATS NO DASHBOARD NO LICENSE PLATES NOTHING LEFT. WE COMPLIED TO ALL RECALLS AND TOOK IT TO A HONDA DEALERSHIP EACH TIME FOR REPAIRS. WE HAD A STEERING COLUMN FIRE ABOUT 2-3 YEARS AGO DRIVING ALONG AND THE CAR FILLED WITH SMOKE, IT WAS A ELECTRICAL FIRE, BUT PULLING OVER TURNING OFF THE ENGINE PUT OUT THE FIRE. HAD IT REPAIRED IMMEDIATELY. A WEEK BEFORE THE BIG FIRE WE FELT THE COLUMN AND IT WAS HOT...BUT COOLED AFTER WE PARKED IT. THEN DAYS LATER IS WHEN IT BURNED TO THE GROUND, EVEN THE TIRES WERE GONE. HONDA DOESN'T CARE ABOUT OUR LOSS, AND OF COURSE IT'S NOT THEIR FAULT. P.S. IN 2007 WE GOT HURT IN THAT SAME CAR WE WERE STOPPED ON THE SIDE OF THE ROAD ( WE WERE IN THE CAR) AND A TRUCK CROSSED THE LINE AND HIT US HEAD ON. OUR SEAT BELTS DIDN'T HOLD US IN, THEY LOOSENED AND AIRBAGS DID NOT DEPLOY. WE WERE HURT AND HONDA SAID THE TRUCK HIT US TOO HIGH IS WHY THE AIRBAGS DIDN'T DEPLOY. THAT SOUNDS RIDICULOUS. THE SEAT BELT SHOULDER STRAPS DIDN'T HOLD US CAUSE WE WEREN'T MOVING ALSO SOUNDS RIDICULOUS. HONDA DIDN'T CARE THEN EITHER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10637888September 21, 2014
POWER TRAIN
MY HONDA PILOT SHUTTERS AT 25-50 MPH I HAD IT CHECK WITH MY LOCAL DEALER HONDA AND IT SEEMS LIKE ITS COMING FROM TRANSMISSION ISSUE'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633450September 15, 2014
POWER TRAIN
ANYWHERE BETWEEN 35-50 MPH I GET A SHUDDER THAT SOUNDS LIKE DRIVING OVER A RUMBLE STRIP ON THE FREEWAY. THE PROBLEM STARTED OUT TO WHERE IT SOUNDED LIKE A GUSH OF AIR WAS FLOWING UNDERNEATH THE CAR FOR ABOUT 15 SECONDS, THEN PROGRESSED TO A RUMBLE STRIP NOISE. AT THAT POINT, I HAD IT LOOKED AT. MECHANIC SAYS FAILED TORQUE CONVERTER AND WILL HAVE TO REPLACE TRANSMISSION. I HAVE 132,000 MILES ON THE CAR. HAVEN'T CONTACTED HONDA AS I'M THE SECOND OWNER AND HAVE READ IN MANY DIFFERENT PLACES ON THE INTERNET THAT HONDA WON'T ACKNOWLEDGE THE PROBLEM. MECHANIC WARNED THAT THE TRANSMISSION WILL GO AT ANY TIME NOW AND THE CAR ISN'T SAFE TO DRIVE. I'VE DECIDED IF THE TRANSMISSION IS GOING TO FAIL AT 132,000 MILES, I'M NOT TAKING THE CHANCE OF PUTTING MORE MONEY INTO IT, ONLY TO FAIL AGAIN (SEVERAL COMPLAINTS ABOUT PEOPLE ENDING UP WITH SEVERAL TRANSMISSIONS INSTALLED BY HONDA WITH SUBSEQUENT FAILURES). I'VE OWNED THREE HONDAS. THE LACK OF RESPONSE FROM HONDA ON THIS ISSUE ACROSS THE BOARD MEANS THEY LOST ME AS A CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632941September 13, 2014
SEATS
I PICKED UP MY GRANDCHILDREN FROM SCHOOL WHICH IS LESS THAN A MILE AWAY. WHEN I PULLED OUT OF THE PARKING LOT AFTER A STOP, I FELT THE BACK OF THE SEAT GO BACK. MY HUSBAND TOOK THE CAR TO A PLACE WHERE WE HAVE OUR OIL CHANGED AND TIRES ROTATED. THE MECHANIC SAID THAT THE SUPPORT MOUNT BRACKET FOR THE DRIVER'S SEAT IS BROKEN. THERE COULD HAVE BEEN SEVERE TO FATAL INJURY HAD I BEEN HIT BY ANOTHER VEHICLE WHILE THIS WAS GOING ON. I HAD TO CROSS ROUTE 83 IN BENSENVILLE/WOOD DALE AREA IN ILLINOIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631818September 9, 2014
AIR BAGS
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE VEHICLE HAD BEEN IN SALT WATER. HOWEVER, THE CONSUMER STATED WHILE HE DOES WORK NEAR THE WATER, BUT NOT SALT WATER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629517August 30, 2014
AIR BAGS
RE: RECALL # JF7 PASSENGER AIRBAG INFLATOR (FOR 2003 - 2007 HONDA PILOTS SOLD IN HIGH ABSOLUTE HUMIDITY STATES) MY VEHICLE WAS SOLD NEW IN FEBRUARY 2003 IN MYRTLE BEACH, AN OCEAN-FRONT CITY IN SOUTH CAROLINA, ONE OF THE STATES REFERRED TO IN THE ABOVE RECALL AS HAVING HIGH ABSOLUTE HUMIDITY. THE VEHICLE REMAINED TITLED IN COASTAL SOUTH CAROLINA FROM FEBRUARY 2003 UNTIL MARCH 2007, A PERIOD OF FOUR YEARS. BECAUSE THE VEHICLE SPENT THE FIRST FOUR YEARS OF ITS EXISTENCE IN AN AREA OF HIGH ABSOLUTE HUMIDITY, I AM CONCERNED ABOUT THE PRESENT AND FUTURE FUNCTIONALITY OF BOTH DRIVER AND PASSENGER AIRBAG INFLATORS. PLEASE ADD MY VEHICLE TO THE RECALL LIST FOR REPLACEMENT OF BOTH AIRBAG INFLATORS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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