Honda Odyssey Complaints (2012)

245 consumer complaints on file.

#11133631October 5, 2018
STEERING, SUSPENSION
CLUNKING SOUND WHEN TURNING. SOMETHING APPEARS TO BE LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121819August 23, 2018
STRUCTURE:BODY
PURCHASE BRAND NEW HONDA ODYSSEY IN 2012. PAINT FAILURE BECAME VISIBLE IN JULY 2017. VEHICLE HAS NEVER BEEN WRECKED NOR ABUSED. CLAIMANT MADE ATTEMPTS TO GO THROUGH PROTOCOL AT HONDA CONSUMER CHANNELS. RECEIVED EVALUATION FROM REPUTABLE BODY SHOP USED BY MY LOCAL HONDA. THE PAINT PEALING IS AN ADHESION PROBLEM OCCURING AT MANUFACTURING. HONDA HAS ONLY RECOGNIZED THE PROBLEM IN 25 NORTHERN STATES (BACK DOOR ONLY, DARK COLORS). I LIVE IN THE SOUTH. IRONICALLY, THIS HONDA IS PRODUCED IN LINCOLN, AL. HONDA REFUSES TO ACKNOWLEDGE THEIR ERROR NOR DO THEY RESPECT NHTSA. VEHICLE USED DAILY IN TRANSPORT OF MY FAMILY. PAINT PEELING TO BASE COAT ROOF AND BACK PANEL. PICS ATTACHED. CUTTING CORNERS ON PAINT WORK IS UNACCEPTABLE TO THIS CLAIMANT. HONDA OPERATES IN INTERSTATE COMMERCE AND HAS A DUTY AND A CONTRACT WITH CITIZENS THAT PURCHASE THEIR PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120704August 17, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE ELECTRONIC SLIDING DOOR WOULD NOT CLOSE AND REMAINED IN THE OPEN POSITION. THE DOOR ALSO COULD NOT BE CLOSED MANUALLY. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (NAPLETON HONDA, 17220 TORRENCE AVE, LANCING, IL 60438), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119334August 11, 2018
ENGINE
FREQUENT CHECK ENGINE SIGN COMING ON, MECHANIC SAID EXCESSIVE OIL CONSUMPTION, OIL BURING OFF, ALTHOUGH HONDA HAS REACHED A SETTLEMENT WITH OWNERS OF ODYSSEY FROM 2008-2013 REGARDING THIS ISSUE, WHEN I CALLED WITH THE COMPLAINT THEY ARE SAYING MY 2012 ODYSSEY IS NOT ON THE LIST OF CARS WITH THIS PROBLEM. BUT MY CAR IS HAVING THE SAME PROBLEM AS OTHER OWNERS WERE HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119342August 11, 2018
SERVICE BRAKES
HAVE VIBRATION UP THRU STEERING COLUMN. PROBLEM ORIGINALLY BECAME NOTICEABLE INSIDE OF 10,000 MILES. BY 36,000 MILES SHAKING WAS SEVERE WHEN BRAKING HARD AT HIGH SPEED ESPECIALLY GOING DOWNHILL, BUT ALSO NOTICEABLE, AT LOWER IN CITY DRIVING SPEEDS, WHEN BRAKING AND AFTER THE BRAKES HAVE BEEN USED AND HEATED UP. AT 36,773 MILES THE DEALER TURNED THE ROTORS WHICH ELIMINATED THE VIBRATION FOR A TIME. BUT MUCH LIKE THE CONDITION WHEN THE CAR WAS NEW, THE VIBRATION, OVER TIME AND USE, HAS RETURNED AND IS ONCE AGAIN SEVERE. THIS IS CAUSED BY FAULTY DESIGN OF THE BRAKE ROTORS WHICH WHEN HEATED UP FROM USE WARP CAUSING UNEVEN WEAR OF THE BRAKE PADS WHICH OVER TIME CAUSES THE VIBRATION WHEN BRAKING. HONDA COVERED HALF THE COST FOR THE REPAIR AT 36,773 MILES. DOUBT THEY'LL DO ANYTHING THIS TIME WHEN I TAKE THE CAR IN AGAIN FOR REPAIR AT 73,000 MILES. OWNERS SHOULD NOT GET STUCK WITH COSTLY REPAIRS DUE TO FAULTY DESIGN AND/OR MANUFACTURING. THIS IS A PROBLEM THAT HAS BEEN PREVALENT OF OTHER MODEL YEAR ODYSSEYS AND PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115638August 3, 2018
SERVICE BRAKES
THE ORIGINAL FACTORY FRONT BRAKE ROTORS IN THIS VEHICLE (AND ALL OTHERS OF THE SAME MODEL YEAR) DO NOT COOL ADEQUATELY UNDER NORMAL USE, WHICH CAN CAUSE THE VEHICLE TO VIBRATE DRAMATICALLY WHEN BRAKING. TWO SEPARATE DEALERS CLAIM THAT IS IS "NOT A SAFETY HAZARD," BUT THE VIBRATION WAS SO BAD THAT NORMAL DRIVERS OF THIS VEHICLE FEARED FOR LOSS OF CONTROL AND/OR POSSIBLE DAMAGE TO THE BRAKE SYSTEM. A REDESIGNED BRAKE ROTOR IS AVAILABLE FROM THE MANUFACTURER, ALTHOUGH, IN SPITE OF THE OBVIOUS CORRECTION OF A PRIOR DESIGN DEFECT, THE NEW ROTORS ARE NOT COVERED BY ANY WARRANTY PROVISION FOR REPLACEMENT. WE HAVE REPLACED THE FRONT ROTORS AND BRAKE PADS AT A COST OF $755.18. IN THE OPINION OF THIS WRITER, EVERY ODYSSEY OWNER FOR THIS MODEL YEAR OUGHT TO DO THE SAME. GENERAL ONLINE CONSENSUS ON THIS ISSUE APPEARS TO COVER OTHER MODEL YEARS AS WELL AND SUPPORTS THIS DIAGNOSIS AND ITS RESOLUTION IN THIS MANNER. PHOTOS INCLUDE BOTH OLD AND NEW BRAKE ROTORS. THE REDESIGNED ROTORS HAVE VENTS AROUND A MUCH LARGER HUB, UNLIKE THE ORIGINAL ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114575July 30, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO VIBRATE WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB LINDSAY HONDA, 900 W PIONEER PKWY, PEORIA, IL 61615) WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE WARPED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE. **TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110455July 10, 2018
STRUCTURE:BODY
I WAS GOING TO PACK THE CAR (STATIONARY IN MY DRIVEWAY) ON SAT JULY 7TH FOR A FAMILY REUNION WHEN I PRESSED THE PASSENGER SIDE SLIDING DOOR BUTTON ON MY KEY FOB. WHILE WALKING TO MY 2012 HONDA ODYSSEY I HEARD THE NOISE OF THE DOOR OPENING BUT THE DOOR REMAINED SHUT. WHILE NEXT TO THE CAR AND WITHOUT TOUCHING THE HANDLE I HIT THE PASSENGER SIDE SLIDING DOOR BUTTON AGAIN, AND AGAIN JUST THE NOISE OF THE DOOR OPENING/CLOSING COULD BE HEARD BUT THE ACTUAL DOOR REMAINED SHUT. I LOOKED UP INTO THE TRACK AND DIDN'T SEE THE CABLE, LOOKING CLOSER AT THE CAR I NOTICED THAT THE CABLE WAS ACTUALLY DANGLING DOWN THE EDGE OF THE SLIDING DOOR. THE CABLE HAD SNAPPED OFF. THE VEHICLE IS CURRENTLY AT DELLA HONDA IN PLATTSBURGH, NY BEING WORKED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110463July 10, 2018
STRUCTURE:BODY
MY 2012 HONDA ODYSSEY WAS STATIONARY IN MY 2 CAR GARAGE THE MORNING OF JAN 10TH 2018. I WAS WITH MY 3 TODDLERS, GETTING READY TO PACK THEM UP IN THE VAN WHEN I PRESSED THE DRIVERS SIDE SLIDING DOOR BUTTON ON MY KEY FOB. IMMEDIATELY AFTER I PRESSED THE BUTTON I HEARD A LOUD POP NOISE AND SCRATCHING. I HELD MY KIDS BACK AND CALLED FOR MY WIFE TO BRING THEM INSIDE. IN THE TIME I TURNED TO GET THE KIDS OUT OF THE GARAGE THE SLIDING DOOR HAD SCRATCHED THE SIDE DOOR PANEL AND THEN THE DOOR POPPED OFF THE CAR AND HIT MY GARAGE WALL, IT WAS HANGING AT A 45 DEGREE ANGLE. THE ONLY THING THAT WAS HOLDING THE DOOR FROM FALLING COMPLETELY FALLING OFF THE VEHICLE COMPLETELY WAS THE MIDDLE CABLE AND THE BOTTOM ROLLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100555June 8, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE WINDOW MOLDING/TRIM IN OUR VAN HAS STARTED DETERIORATING ON BOTH SIDES OF THE WINDOWS. IT IS HIGHLY UNUSALLY FOR THIS TO HAPPEN, DESPITE THE AGE OF THE VEHICIAL. PLEASE CHECK THE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093593May 14, 2018
POWER TRAIN
GOT THE P3400 AND/OR THE P3497 ERROR CODES AFTER ENGINE AND FOUND MY OIL WAS AT ALMOST NOTHING. OIL LIGHT NEVER WENT ON. HAVE ALSO HAD TO CHANGE MY SPARK PLUGS TWICE IN TWO YEARS. I AM SO GLAD MY CAR DID NOT SEIZE UP ON ME. HAD TO ADD 3 QUARTS OF OIL AND GOT MY OIL CHANGED TWO MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091466May 2, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IN A STORE PARKING LOT, THE MINIVAN WAS SHUT OFF AND PARKED, MY HUSBAND TOOK THE KEYS AND LOCKED ME IN THE MINIVAN, NOT KNOWING I WOULD HAVE NO WAY OUT OF THE MINIVAN. I WAITED IN THE MINIVAN PERHAPS 10 MINUTES. THEN, I TRIED TO LEAVE THROUGH THE PASSENGER DOOR. THE DOOR WOULD NOT UNLOCK, BOTH MANUALLY MOVING THE UNLOCK SWITCH NOR HITTING THE UNLOCK BUTTON. INSTEAD THE CAR ALARM WENT OFF. I THEN TRIED TO LOWER THE POWER WINDOW ON THE PASSENGER DOOR, BUT IT DID NOT WORK. I THEN TRIED TO EXIT THE DRIVER DOOR. IT WAS LOCKED. THE MANUAL SWITCH AND AUTOMATIC DOOR UNLOCK BUTTON WOULD NOT WORK. I TRIED TO OPEN THE DRIVER WINDOW THROUGH THE POWER CONTROL BUTTON AND IT DID NOT OPEN. I TRIED TO OPEN THE POWER SUNROOF. IT DID NOT OPEN. I HIT THE OPEN TRUNK BUTTON, IT DID NOT OPEN. I TRIED THE SIDE SLIDING DOORS AND THEY DID NOT UNLOCK. I MADE SURE THE CHILD SAFETY LOCK WAS OFF AND RETRIED ALL OF THE AFOREMENTIONED ITEMS AND NOTHING UNLOCKED. I WAS TRAPPED IN MY MINIVAN ON A WARM DAY. I WAS SWEATING. I CHECKED THE OWNERS MANUAL AND TRIED EVERYTHING IN IT, BUT NONE OF IT WORKED. THE MINIVAN CAR ALARM REMAINED ON FOR A FEW MINUTES AND NO ONE WOULD HELP WALKING BY, PROBABLY BECAUSE OF THE CAR ALARM. AFTER ANOTHER FEW MINUTES, SOMEONE CAME TO THE MINIVAN AND I ASKED THEM FOR HELP AS BEST I COULD. THEY GAVE A DESCRIPTION OF MY MINIVAN/PLATE TO THE NEARBY STORE AND THEY FOUND MY HUSBAND OVER THE STORE INTERCOM. HE CAME OUT AND UNLOCKED ME WITH THE KEYS. I WAS TRAPPED IN THE MINIVAN FOR AROUND 20 MINUTES ALTOGETHER. IF NO ONE WOULD HAVE LUCKILY WALKED BY, I WOULD HAVE BEEN TRAPPED LONGER. I AM SCARED MY KIDS COULD GET TRAPPED IN THE MINIVAN OR I COULD GET TRAPPED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089611April 23, 2018
SEATS
PASSENGER SIDE REAR SEAT IS EJECTING FROM THE FLOOR BOARD AND IS RECLINING ON IT'S OWN WHEN BREAKING OR GOING FORWARD. BOTH ON CITY & HIGHWAY. IT HAPPENED FIRST ON THE HIGHWAY GOING 65 AND MY HUSBAND HAD TO SUDDENLY BRAKE BECAUSE ANOTHER CAR CUT HIM OFF AND OUR 8 YR OLD SON WAS SITTING IN THE SEAT AND SUDDENLY WENT FORWARD AND SIDEWAYS AND THE SEAT RECLINED AND WOULD NOT STAY IN POSITION. THE SEAT CAME OFF THE FLOOR BOARD BRACKETS WHICH ARE SHOWN IN THE PHOTOS . ALSO IN ONE PHOTO YOU WILL SEE THE SPACE BETWEEN THE SEAT AND THE SMALLER SEAT IN THE MIDDLE HOW FAR IT CAME OFF THE BRACKETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089250April 21, 2018
TIRES, TIRES:TREAD/BELT
PURCHASED A WHOLE SET OF MICHELIN PRIMACY MXV4 TIRES ON 10/13/2016, WITH ODOMETER 54993. DURING THE SERVICE ON 04/18/2018, WITH ODOMETER 79700, I WAS INFORMED TWO FRONT TIRES MEASURE BELOW 2/32NDS OF AN INCH, AND THE TIRES NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088743April 17, 2018
SERVICE BRAKES
THE ROTORS WRAP FROM OVERHEATING RESULTING IN SEVERE VIBRATION TO THE VEHICLE. THIS OCCURS ESPECIALLY WHEN BRAKING DURING INCLINES.THE VEHICLE BECOMES DIFFICULT TO BRAKE & CONTROL DUE TO SEVERE VIBRATION OF THE FRONT WHEELS.THE PROBLEM REOCCURS A SHORT TIME AFTER RESURFACING THE ROTORS. HONDA HAS ISSUED NEW REPLACEMENT VENTILATED ROTORS BUT HAS NOT ISSUED A RECALL FOR FREE REPLACEMENT OF THE ORIGINAL FRONT ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078532March 11, 2018
ENGINE
SECOND REPORT OF SAME. HONDA LOOKED AT PROBLEM BUT CLAIMED CANT FIX WITHOUT COMPUTER REPORT. ENGINE ACCELERATED DANGEROUSLY WHILE IDLING FIVE TIMES AFTER EACH TURN OFF IN A PHARMACY DRIVE IN LINE. HAPPENED MARCH 9,, 9:30 AM 7TH SERIOUS INCIDENT TRYING TO FILM BUT HAVE NOT YET SUCCEEDED DUE TO PANIC AND PROXIMITY OF CAMERA WHICH WIFE ALWAYS MOVES. CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073821February 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUSSEX HONDA AT (973) 579-3500 (LOCATED AT 57 HAMPTON HOUSE RD, NEWTON, NJ 07860) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PHILLIPSBURG EASTON HONDA (400 COUNTY ROAD 519, PHILLIPSBURG, NJ 08865) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE VEHICLE WAS NOT BEING DRIVEN ENOUGH. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED A SECOND TIME; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS PROVIDED CASE NUMBER: 06703538. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066787February 3, 2018
SEATS
THE BACK SEAT INVOLUNTARILY MOVES FORWARD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066003January 31, 2018
ELECTRICAL SYSTEM
DRIVER'S SIDE HEATED SEAT NO LONGER FUNCTIONS. ONLINE FORUMS SUGGEST THAT IT IS A CONTINUITY ISSUE IN THE SEAT. THE HEATING WIRE HAS BROKEN SOMEWHERE NO LONGER CREATING A CLOSED CIRCUIT. LOCAL HONDA DEALER ACKNOWLEDGES THE ISSUE BUT WANTS TO CHARGE $600+ TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063094January 16, 2018
STRUCTURE:BODY
THE PASSENGER SLIDING DOOR GOT DETACHED, THE DEALER INDICATED THAT THE MIDDLE ROLLER BROKE BUT THE DOOR SHOULD HAVE NOT DETACHED FROM THE CAR. I WAS NOT EXPECTING A HEAVY DOOR TO FALL OFF AND I INJURED MY BACK A LITTLE. THIS IS THE WAY THINGS HAPPENED. AROUND 4:40 PM, THE SIDE SLIDING DOOR DID NOT CLOSED CORRECTLY, STOPPED IN THE MIDDLE AND OPEN AGAIN. TRIED FOR ABOUT 1/2 HOUR BUT COULD NOT CLOSE THE DOOR. -5:20 PM, MY WIFE AND I DECIDED TO DRIVE WITH THE DOOR HALF OPEN TO OUR HOME AND DROP THE KIDS -5:40 PM WE REMOVED THE CAR SEATS TO TAKE THE CAR TO THE DEALERSHIP. -6:15 PM ARRIVED A THE DEALERSHIP BUT SERVICE DEPARTMENT WAS CLOSED. THEY RECOMMENDED TO TRY TO CLOSE IT MANUALLY. 7:00 PM GOT BACK HOME AND ATTEMPTED TO CLOSE THE DOOR, THE DOOR FELL ON ME. FOLLOWING DAY AT 8:30 AM, TOOK CAR TO DEALERSHIP, WHILE MOVING THE DOOR FELL OFF AGAIN, I ATTACHED IT AND USED PASSENGER SEAT BELT TO HOLD IT. 9:00 AM ARRIVED AT DEALERSHIP. 12:56 PM DEALERSHIP CALLED TO INDICATE THE MIDDLE ROLLER BROKE. I ASKED IF THE DOOR SHOULD HAVE FALL OF AND SERVICE AGENT SAID IT SHOULD HAVE NOT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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