Honda Odyssey Complaints (2023)

105 consumer complaints on file.

#11636038January 15, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635266January 10, 2025
ENGINE
An engine rod blew a hole in the engine block while traveling on the highway. This resulted in loss of engine power while others traveling at highway speeds around me. Additionally the vehicle was smoking heavily and smelled of burning . The vehicle only had 64000 miles with an adequate maintenance record.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11632201December 23, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Radar structed ,blind spot off,brake system light on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625714November 16, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625512November 15, 2024
ENGINE
The contact owns a 2023 Honda Odyssey. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while she was on the entrance ramp entering the freeway. The contact stated that she repeatedly continued to depress the accelerator pedal, and after several attempts, the engine independently started. The vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625108November 13, 2024
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623386November 4, 2024
Chest Clip, Buckle, Harness
The straps for the car seat do not secure and are easily untightened. The issue is solely with the Nuna Rava car seat and not the vehicle. My 1 year old was completely unstrapped after driving because he was playing with the straps. After investigating I found I could easily untighten the straps with one hand without pushing the button to release the tension on the straps. Food debris got underneath the strap and was preventing the mechanism on the button from keeping tension on the straps, rendering the car seat useless. My wife called the manufacturer twice and left voicemails but has not been contacted back, I searched the internet and found multiple cases of this and the fix. I have videos showcasing this, but they are too large to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620602October 18, 2024
STEERING
The contact owns a 2023 Honda Odyssey. The contact stated while driving at 60 MPH and attempting to make a left turn, there was an abnormal clicking noise coming from the vehicle. The contact mentioned the failure would be present when making a left turn when driving at any speed. The vehicle was taken to the same dealer on several occasions where the failure was not determined due to being unable to be replicated. On a most recent occasion, the vehicle was taken back to the same dealer where it was diagnosed that the driver-side strut failed and as a result both the driver and passenger side struts needed replacement. The vehicle was not repaired due to costs. The manufacturer was notified of the failure and informed that the vehicle was out of warranty but offered a discount. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616656September 26, 2024
STEERING
The steering wheel makes a noise when turning, you can also feel the steering wheel popping/clunking when going into turns with bumps. There was a recall for the Honda Odyssey back in March of 2024 for this issue but my vehicle was not part of it, however I believe the issue lies with the steering gear box/steering column. I have taken my vehicle into Honda 6 times (5 times attached and currently it is there) and have not been able to get anywhere, they lubricated the steering shaft which alleviated the noise but 6 months later it came back. This noise started back in January of 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615114September 17, 2024
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614140September 12, 2024
CHILD SEAT:HARNESS/CROTCH STRAP
The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609822August 20, 2024
SEAT BELTS
drivers2nd row seat belt would not release, seatbelt continues to apply tension on child, after trying to slide seat and tilt seat forward, no release, had to cut seat belt in order to safely remove child from seat
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11602308July 15, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With low reproducibility rate, the vehicle may activate alarms or emergency breaking in response to wide open lane with no obstructions. What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic Emergency Breaking / Radar How was your safety or the safety of others put at risk? Unexpected change of behavior Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No except during the event
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590581May 24, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583862April 18, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11582069April 10, 2024
ELECTRICAL SYSTEM
The car appears to power up on its own even after it has been shut off. I have noticed that the car was on even after I turned it off, so I have been even more diligent about making sure it was turned off. One day I turned off the car. About an hour later, I heard the speakers in my car blaring. When I was finally able to reach the car the sound was off and the car was black. I didn't even get a chance to open the door and turn it off. It just shut down on its own. Yesterday, when I went to start my car, there was a message that the battery was low. As if the car had been on for a while. But when I got in the car it wasn't on. This appears to be a known problem from other Odyssey owners. Specifically I am seeing issue with 2018 models. However mine is a 2023 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581411April 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576348March 9, 2024
SEAT BELTS
Over the summer when our Honda odyssey was only a couple months old (we had bought it brand new) my 7 year old son ended up with the seatbelt in the back passenger seat wrapped around his neck! He was playing with the seatbelt and somehow got it around his neck. I was driving and his siblings told me what was happening. I of course quickly pulled over into a parking lot and I couldn’t believe how tight it was wrapped around his neck in such a short period of time! As I was trying to loosen it it just kept getting tighter and tighter. My daughter ran into a Taco Bell and asked them for scissors and the workers couldn’t believe the situation we were in said there’s no time to even call 911 they had to cut him lose. So we had to cut the seatbelt with scissors to save his life as it was super tight on his neck. It was an awful experience I never could have imagined happening. I see that this seatbelt locking system is placed on new cars and I think it’s so dangerous. I now have no seatbelt on the back seat of my car as it had to be cut off and the dealership said it’s thousands to be replaced. All they said was I’m sorry that happened to you. I think it’s awful cars are made this way. My son could have died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573995February 26, 2024
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572312February 16, 2024
POWER TRAIN
The contact owns a 2023 Honda Odyssey. The contact stated while driving 70 MPH, the vehicle shuddered and inadvertently downshifted. The vehicle decelerated to 20 MPH, and the transmission made a grinding sound. No warning light was illuminated. The contact pulled over to the side of the road and coasted the vehicle to Walmart. The vehicle was restarted, and the transmission made an abnormally loud sound while shifting into drive(D). The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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