Honda Odyssey Complaints (2023)

105 consumer complaints on file.

#11685352September 5, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
I was driving about 15 mph in my neighborhood when my passenger side mirror exploded and flew onto my passenger side door/window. It hit so hard that it left a scratch on the window and on the paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682189August 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 Honda Odyssey. The contact stated that while driving approximately 30 MPH, the vehicle started to lose motive power. The contact stated that the check engine and several other unknown warning lights were illuminated. There was an abnormal metallic grinding sound coming from the engine compartment before the vehicle stalled. The contact was unable to restart the vehicle. The contact stated that a tow truck was called, but the driver was unable to restart the vehicle to shift into neutral(N). A tow truck with a dolly was called, and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The contact wanted a second opinion and had the vehicle towed to another dealer, who also determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673424July 14, 2025
EXTERIOR LIGHTING
I was driving down the road and all the sudden I hear a loud bang/shatter noise. I look over and see that my passenger side mirror is hanging down and shattered. Didn’t notice any impact or anything when it happened. The mechanism that works the mirror broke. No damage to the plastic casing or nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673349July 14, 2025
STRUCTURE:BODY:TAILGATE
The contact owns a 2023 Honda Odyssey. The contact stated that while the vehicle was turned off, the contact pressed the tailgate release button on the tailgate, and the tailgate closed and struck the contact on the back. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670451July 1, 2025
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
8 warnings/problems all at once: Adaptive cruise control Brake hold system Vehicle stability assist Power steering system Hill start assist Collision mitigation system Road departure mitigation system Brake system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666380June 11, 2025
ELECTRICAL SYSTEM
Engine shut off in traffic after Auto Idle-Stop failed to restart. While stopped at a red light with Auto Idle-Stop active, the engine shut down normally. When I released the brake to proceed, all electrical power dropped—cluster went dark, accessories reset, and the engine did not crank. Vehicle coasted dead across the intersection and required a full key-cycle to restart, exposing my family and surrounding traffic to a collision risk. Component that malfunctioned Dealer diagnostic later the same day showed the 12-V battery-current sensor reporting an internal resistance spike from 3 mΩ (normal) to 25 mΩ (fault), which commands the powertrain ECU to inhibit Idle-Stop restart (“Idle-Stop Inhibit – Large battery internal R” flag). An AGM load test confirmed the battery itself is healthy (958 CCA). Reproducibility / confirmation The stall occurred twice on public roads. At the dealer, the fault could be reproduced in the data list: resistance value jumps whenever the negative-terminal sensor is jostled. Inspection status Vehicle was inspected by the franchised Honda dealer; screenshots of the diagnostic session and the Midtronics load-test slip are available on request. Manufacturer has NOT yet repaired the sensor; dealer demanded an unnecessary battery purchase first. Warning indicators No MIL or warning lamps illuminated before the stall. After the first stall, a brief “Auto Idle-Stop System Problem” message flashed but cleared on restart. Risk Loss of propulsion and power steering in the middle of an active intersection without warning. If this sensor defect is common, any similar 2022-24 Honda minivan/SUV with Auto Idle-Stop could stall in traffic. Component is still installed and available for inspection. Filed report with FTC (report #188697846).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662297May 21, 2025
VISIBILITY
The contact owns a 2023 Honda Odyssey. The contact stated while his wife was driving 20 MPH, attempting to make left turn, she noticed the passenger side rear view mirror was shattered. The contact mention some of the glass did get into the vehicle. No injuries were sustained. a dealer was contacted. The vehicle was taken to the dealer, and they informed the contact there was no recall for the passenger side rear view mirror. The vehicle was not repaired for the mirror, however the vehicle is currently being serviced for oil change and tire rotation, and brake fluid flush. The contact was relating the failure to an article that he read online regarding this failure for the years 2020-2022. The manufacturer was notified of the failure and opened a case number. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662074May 20, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is regarding the Collision Mitigation Braking System (CMBS) I will be driving on side streets around town (driving kids to school and daycare) and there will be no vehicle/obstacle near me/ in front of me and my van will flash on the dashboard "brake" and then it slams on the brake. This has happened at least 5-6 times as of todays date 5/20/25. There is no warning or reason for the car to brake like this. I have brought this to the Honda dealer two times now once I realized how serious this was. I was informed that since it isn't throwing a code there is nothing they can do. This is a serious safety risk not only to myself but to my children- this is a van so most people who drive this have small children. The last two incidents i was inches from being rear ended with my children in the car. The time before that I had my family from out of town in my car, that could have been eight people seriously injured or killed for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659979May 9, 2025
POWER TRAIN, ENGINE
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659267May 6, 2025
STRUCTURE:BODY
The rear lift gate malfunctioned, causing my rear lift gate to get scratch from top to bottom because the lift gate would NOT STOP. I have never had issues with manually stopping the lift gate. I pushed the button and let it come up and then used force to stop it and it would not stop. I do CrossFit 5 days a week and find myself to be strong suit, I physically could not stop this lift gate. It broke two of my nails in the process because I was doing everything I could to stop the lift gate. Instead of stopping it kept going scratching up against our basketball hoop because it malfunctioned. what if this was my arm or my leg stuck in between versus an item? What if this was someone's head, including my children's head? it would have decapitated them. The amount of force of this lift gate was insane, there was absolutely no stopping it. I have an issue with this, not safe at all. You should be able to easily stop this back lift gate without that much physical force. Our honda odyssey lift gate malfunctioned and WOULD NOT STOP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11653902April 10, 2025
UNKNOWN OR OTHER
Not sure about what component could have triggered but I started seeing smoke and fire from the front hood. I managed to stop and exit the call to call emergency services. The fire aggravated that the whole car was burned. The dealer was notified as well as the Honda but yet to hear back. The claim is also filed with insurance company that they indicated to be getting custody of the vehicle to inspect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11650791March 26, 2025
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648727March 17, 2025
UNKNOWN OR OTHER
Shortly after we passed 30,000 miles and our initial warranty expired, our passenger-side sliding door began having problems in which it would get stuck while opening. We would need to turn off the power to the door and manually pull the door shut. This began happening more often as the weather got colder in November to December 2024. At its peak this winter, it would happen multiple times per day, and the door was basically non-functional. We took it to the Honda dealership several times before they were able to determine that the problem was a faulty latch on the sliding door. We had this replaced on March 14, 2025. The door works fine now, but the weather has been warm. We worry that this will happen again to the new latch and to the driver's-side door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648633March 17, 2025
STRUCTURE:BODY
I am [XXX]. I purchased this Honda Odyssey van after it was modified by BraunAbility. They put in an automatic underfloor ramp, and other modifications. When used without these modifications, there are three rows of seating. Passengers go in and out, and the passenger-side sliding door opens with an automatic button. There is a sensor that controls that door. It is never in danger of being hit or disturbed in use by an ambulatory person. However, when it is used with a ramp, the second row of seats is removed and replaced with a passenger-side ramp. The ramp is 30 inches wide. The normal power wheelchair is 26 to 29 inches wide. This leaves only 2 inches MAXIMUM on either side of the ramp for the wheelchair. It is virtually impossible to NOT hit the sensor when going in or out by wheelchair!! I have had this van for about two years. I use it about once every two weeks. Most times I have an assistant driving. I have only used it about 50 times TOTAL, in two years. On [XXX], I had a doctor's appointment. I activated the automatic door and ramp. I rolled up the ramp, and parked in the passenger area. That seat has been removed for the wheelchair. My assistant pushed the button to activate the ramp to go back under-floor. It did so. BUT the sliding door on the passenger side did NOT close at all! Eventually he managed to manually slide the door shut. If I had been driving alone, I would have been stranded right there---at the doctor's office, shopping center, etc., as I do NOT have the strength to manually close that door! This is clearly a danger to disabled people using this modified Honda Odyssey. Honda and BraunAbility should be required to protect and reinforce the sensor area so users will NOT easily damage the sensor with light use of this van! This may also be a clear violation of the ADA, the Americans with Disabilities Act. [XXX], Retired INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647789March 12, 2025
VISIBILITY/WIPER
While driving approximately 50 mph, vehicle sunroof glass spontaneously exploded spraying shards of glass in the vehicle. The vehicle was not driven under any bridges, and there were no vehicles within a reasonable distance ahead or behind my vehicle that could have thrown something at the sunroof causing it to break. My safety was put at risk as sharp pieces of glass were sprayed on me, into my clothing, and into the empty child safety seats in the middle row. Upon inspection, the Honda service department denies that this break happened spontaneously and the dealer states that they were able to identify a point of impact on the sunroof as to what caused the glass to break. A photo of said impact has been requested from the service department, but as of this writing has not yet been received. There were not any previous known damages to the sunroof, and there were no warning signs prior to the glass shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642909February 15, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STRUCTURE:BODY
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639025January 28, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638465January 25, 2025
VISIBILITY/WIPER
The temperature in the mid-Atlantic has been below freezing for several weeks. Additional all of the roads have been treated for ice. My vehicle’s wiper fluid system will not work in these below freezing temperatures. As a result I have not been able to see out of our windshield that is dirty from the road treatments. We are having to clean the windshield with baby wipes. As soon as the temperature gets into the 40s and 50s, only once in the past few weeks, the wiper fluid system works again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637219January 21, 2025
AIR BAGS, UNKNOWN OR OTHER
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636419January 17, 2025
ELECTRICAL SYSTEM
The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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