Honda Odyssey Complaints (2016)

271 consumer complaints on file.

#11317666March 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE COMING TO A STOP AT A STOP SIGN, THE ENGINE REVVED UP DESPITE THE CONTACT'S FOOT BEING ON THE BRAKE PEDAL. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK AND TURNED OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO GERALD JONES HONDA LOCATED AT (4022 WASHINGTON RD MARTINEZ GA 30907, (706)228-7000). THE MECHANIC WAS UNABLE TO DIAGNOSE OR PROVIDE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON 3-11-20 WHO STATED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE TRANSMISSION SENSOR. THE ECU WAS REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302981January 30, 2020
POWER TRAIN
THE CAR SHAKES WHEN YOU PUSH ON THE GAS PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291552December 27, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. THE CONTACT TOOK THE VEHICLE TO COMMONWEALTH HONDA (6 COMMONWEALTH DR, LAWRENCE, MA 01841) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS QUOTED AN ESTIMATE OF $1,400 FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT FILED A COMPLAINT. THE MANUFACTURER AGREED TO PAY FOR 70% OF THE REPAIR. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH HE ASSOCIATED WITH HIS 2016 ODYSSEY FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 41,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290706December 22, 2019
ELECTRICAL SYSTEM
REAR DOOR CAN NOT BE OPENED IN THE COLD WEATHER. REAR DOOR CAN ONLY BE OPENED IN THE WARM WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282240November 25, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. WHILE DRIVING 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP FOR REPAIRS TO THE FRONT END. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT IT WAS A MINOR CRASH AND THE AIR BAGS WERE NOT DESIGNED TO DEPLOY DURING MINOR CRASHES. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11279500November 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
INITIALLY NOTICED STARTING PROBLEM WHERE CAR WONT START. THEN GOT A P060A CODE AND VSA LIGHT NOTICED LOW BATTERY AND HOOKED UP A BATTERY CHARGER. I NOTICED A CLICKING SOUND LIKE THE STARTER WAS ENGAGING SEVERAL TIMES AND ALL THE CABIN LIGHTS WERE ON, ALL ON ITS OWN. I HAVE NOTICED THE CABIN LIGHT WAS ON BEFORE WHEN I FIRST CAME TO THE CAR AND I SIMPLY THOUGHT THAT KIDS OPENED THE DOOR BEFORE ME. NOW I AM SUSPICIOUS THAT THE CAR IS RUNNING THE STARTER AND TURNING ON THE CABIN LIGHT IS DRAINING THE BATTERY. THIS ISSUE MIGHT OCCURRED EARLIER AS I HAD TO CHANGE THE BATTERY AFTER ABOUT 2 YRS. AFTER THE CAR WAS BOUGHT NEW. THIS CAR IS EQUIPPED WITH PUSH BUTTON START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269876October 21, 2019
AIR BAGS
WENT TO TURN RIGHT GETTING OFF THE HIGHWAY AND THE WHOLE PASSENGER SIDE AIRBAGS WENT OFF. WAS JUST TURNING THE CORNER AND BOOM THE WHOLE SIDE, I HAD JUST STARTED TO MOVE SO WAS NOT EVEN GOING 10MPH. DID NOT HIT ANYTHING JUST TURNING AT THE EXIT LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267796October 10, 2019
UNKNOWN OR OTHER
CAR WAS PARKED IN PARKING LOT. I UNLOCKED SIDE DOORS AND PLACED MY PURSE WITH MY KEY FOB INSIDE AND STRAPPED ONE 4 YEAR OLD INTO ONE CAR SEAT IN PASSENGER MIDDLE SEAT AND THEN ANOTHER 4 YEAR OLD IN DRIVER'S SIDE MIDDLE SEAT CARSEAT. I HIT THE DOOR CLOSE BUTTONS RESPECTIVELY. I THEN WENT TO OPEN THE DRIVER'S SIDE DOOR TO ENTER AND THE DOOR WAS LOCKED. I THEN TRIED THE SLIDER BEHIND ME AND THAT WAS LOCKED, TOO. I WALKED AROUND ALL THE DOORS OF THE VAN AND ALL WERE LOCKED. THE KEY AND THE PRESCHOOLERS WERE ALL IN THE CAR. I COAXED ONE 4 YEAR OLD WHO COULD GET OUT OF HIS CAR SEAT TO CLIMB UP FRONT TO UNLOCK THE DOOR MANUALLY BUT UPON ME WATCHING THE DOOR WOULD NOT UNLOCK FROM THE INSIDE EITHER. HER CHECKED THE PASSENGER DOOR WHICH ALSO WOULD NOT UNLOCK. I ATTEMPTED TO GET HELP IN THE PARKING LOT FOR SOMEONE TO GO INTO THE STORE AND GET HELP BUT NO-ONE CAME. THE 4 YEAR OLD ON THE OTHER SIDE OF THE GLASS WAS FRANTIC AS I KEPT TRYING TO OPEN ALL OF THE DOORS. I FINALLY GOT HIM TO GET IN MY PURSE AND WAS TRYING TO HELP HIM, THROUGH THE GLASS, TO UNLOCK THE PHONE TO CALL 911 WHEN THE CAR ALARM ENACTED AND ALTHOUGH MY CAR DOOR STILL WOULDN'T OPEN THE OTHER 4 YEAR OLD MANAGED TO MANUALLY DISENGAGE THE LOCK ON THE DRIVER'S SIDE SLIDING DOOR TO ENABLE ME TO CLIMB THROUGH AND START THE CAR. NO HELP CAME AND I'M JUST GRATEFUL THEY WERE NOT YOUNGER AND I WASN'T HOTTER OUTSIDE. THE 4 YEAR OLDS WERE TERRIFIED. I SPOKE WITH HONDA SERVICE ON THE PHONE AND THE EMPLOYEE SAID IT DIDN'T SOUND ELECTRICAL OR MECHANICAL AND FELT NO NEED FOR ME TO BRING MY VEHICLE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267009October 8, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ONE DAY AFTER CHANGING ENGINE OIL AT HONDA DEALERSHOP LAST WEEK MONDAY, THERE WAS FLICKERING ON DASH BOARD AFTER TURNING THE POWER OFF. THE SYMPTOM WAS GETTING WORSE AND ON SUNDAY AND MONDAY (YESTERDAY), THE CAR HORN HONKING ITSELF. AND YESTERDAY, THE DASH BOARD POWER COULDN'T BE TURNED OFF WHEN I TURNED THE POWER SWITCH OFF (ENGINE OFF LUCKILY) AND THE FLICKERING GOT WORSE LAST NIGHT. SO, I DID UNPLUG THE BATTERY WITH A WORRY OF FULLY DRAINED BATTERY OVERNIGHT. TODAY MORNING, I PLUG THE BATTERY BACK AND GET THE SAME ISSUE, AND LUCKILY IGNITE THE ENGINE AND WENT TO DEALER SHOP AGAIN. THEY DID DIAGNOSIS AND SAID KEYLESS ACCESS CONTROL UNIT NEEDS TO BE REPLACED. HERE IS THE SUMMARY OF THE SYMPTOMS: LAST WEEK FLICKERING DASH BOARD WITH FCW SYSTEM FAILED. AND HONKING ITSELF WITH KEEPING FLICKERING. YESTERDAY, I SAW ERROR MESSAGE OF "KEYLESS SYSTEM ERROR". AND I WENT TO DEALERSHOP IN THIS MORNING. HERE IS MY SPECULATION: DURING OIL CHANGE, THERE WAS OIL SPILLING, WHICH CAUSES SHORTING OF CIRCUITRY (OR TECHNICIAN ACCIDENTLY HIT SOME PARTS INSIDE). IT CAUSES FREQUENT ON/OFF OF ELECTRONIC SYSTEM, ENDING UP BREAKING THE KEYLESS ACCESS CONTROL UNIT. THE DEALER DIDN'T SAY ANYTHING, BUT CHARGED ME TO REPLACE THE PARTS SINCE MY CAR IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265466October 1, 2019
POWER TRAIN
VEHICLE IS HESITANT WHEN ACCELERATING AND JOLTS WHEN SHIFTING AND DOWN SHIFTING. I HAD MY VEHICLE SERVICED FOR A SERPENTINE BELT AND I WAS TOLD THE TIMING BELT TENSIONER WAS LEAKING SO THAT HAD TO BE CHANGED ALSO. EVERYTHING WAS 'CHECKED OUT' BY A CERTIFIED HONDA SPECIALIST AND THEY DIDN'T FEEL THE ISSUE. IT'S BECOMING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259070September 30, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
WHILE MAKING LEFT TURN ACCELERATED AFTER PRESSING THE BRAKE. THIS HAPPENED ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255260September 13, 2019
STRUCTURE:BODY
ON SEPTEMBER 12TH 2019, AROUND 11PM I WAS DRIVING APPROX 45MPH ON A ROAD WITH NO OTHER CARS IN SIGHT. IT WAS ONE OF THE HOTTEST DAYS OF THE YEAR WITH THE HEAT INDEX THAT DAY OVER 100 DEGREES F. WHILE I WAS DRIVING THERE WAS A LOUD EXPLOSION ABOVE MY HEAD. AFTER RECOVERING FROM THE SHOCK, I LOOKED UP AND DISCOVERED THAT THE SUNROOF HAD SHATTERED COMPLETELY (STILL TOGETHER). I PULLED OVER. THERE WAS NO HOLES OR NICKS BUT A LARGE OUTWARD PROTRUSION AS IF THE IT EXPLODED OUTWARD FROM THE INTERIOR OF THE CAR. AS I DROVE IT HOME SOME OF THE TOP PIECES OF THE CRACK EVENTUALLY BROKE AWAY FORMING A HOLE. THE NEXT MORNING I TOOK IT INTO THE HONDA DEALERSHIP AND THEY DIDN'T EVEN LOOK AT IT BUT JUST CLAIMED THAT A ROCK MUST HAVE HIT IT. THEY TOLD ME THE LARGE UPWARD PROTRUSION WAS CAUSED MY DRIVING WIND AFTER THE CRACK HAD HAPPENED (BUT I PULLED OVER INSTANTLY). THIS SEEMS INCREDIBLY DANGEROUS AND I AM SAD THAT THE DEALER WON'T EVEN AKNOWLEDGE THE POSSIBILITY OF A DEFECT IN THE SUNROOF GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246458August 26, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS FAILED TO FUNCTION PROPERLY. WHEN PRESSING THE AUTOMATIC BUTTON TO CLOSE THE DOORS, THE DOORS REVERSED INSTEAD OF MOVING FORWARD TO CLOSE. THE CONTACT STATED THAT THE DOORS COULD ONLY CLOSE MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246288August 25, 2019
UNKNOWN OR OTHER
OIL OR FUEL LEAK FOUND AFTER DRIVING VEHICLE. WONDERING IS IT RELATED TO SAFETY#16V41700. AS WELL AS EXCESSIVE RUST ON LATCH/MUFFLER, PARKS OF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245438August 21, 2019
SEATS
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND ROW DRIVER'S SIDE SEAT WOULD NO LONGER LATCH INTO THE FORWARD POSITION, WHICH CAUSED THE BACK SUPPORT TO BECOME LOOSE. THE VEHICLE WAS TAKEN TO GWINNETT PLACE HONDA (3325 SATELLITE BLVD, DULUTH, GA 30096, 678-534-2208) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS DAMAGED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09804235. THE MANUFACTURER STATED THAT THEY WOULD PROVIDE GOODWILL ASSISTANCE FOR THE REPAIR; HOWEVER, THE CONTACT WOULD HAVE TO PAY A SMALL FEE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222046June 24, 2019
UNKNOWN OR OTHER
SUNROOF EXPLODED IN CAR WHILE PARKED IN A GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221953June 23, 2019
POWER TRAIN
THE VAN JUDDERS PERIODICALLY AT SPEEDS BELOW 50MPH. THE JUDDERING IS BAD ENOUGH TO BE A SAFETY ISSUE. THE TORQUE CONVERTER SOFTWARE HAS BEEN UPDATED AND TRANSMISSION FLUID FLUSHED MULTIPLE TIMES WITHOUT SOLVING THE ISSUE. THE TRANSMISSION SHIFTS ERRATICALLY AND JERKS THE VAN RENDERING IT UNSTABLE. MULTIPLE CUSTOMERS HAVE REPORTED THE SAME ISSUE WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195830April 12, 2019
SEATS
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE WALK-IN RELEASE LEVER TO THE SECOND ROW OUTBOARD SEAT WOULD NOT REMAIN IN THE LOCK POSITION. THE CONTACT HAD TO MANUALLY LOCK THE SEAT IN ORDER FOR IT TO REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO HONDA OF SANTA MARIA (XXX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAIILURE MILEAGE WAS APPROXIMATELY 56,442. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191936March 27, 2019
WHEELS
THE INNER TIRE ROD UNTHREADED FROM THE OUTER TIRE ROD IN THE FROM PASSENGER TIRE AND LOCKED MY RIGHT TIRE DISABLING THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186768March 14, 2019
SERVICE BRAKES, STEERING
AFTER 38000 MILES, MY STEERING WHEEL BEGAN TO MAKE A CLICKING/POPPING SOUND WHEN TURNING AT A VERY SLOW SPEED, I TOOK IT IN AND THE DEALER/SERVICE CENTER SAID THERE WAS A SERVICE BULLETIN, BUT IT WASN'T A SAFETY HAZARD, ALSO SAID THE VAN HAD A SIMILAR ISSUE WITH STRUTS (SAFETY BULLETIN ISSUED FOR THOSE AS WELL). EXTREMELY DISAPPOINTED THAT A VEHICLE WITH THIS LOW MILES AND SUCH A GOOD REPUTATION FOR QUALITY WOULD HAVE SUCH ISSUES AND I FIND IT HARD TO BELIEVE HOW THE STEERING AND STRUTS ARE NOT A SAFETY ISSUE. PRIOR TO THESE ISSUES, MY RACK AND PINION STARTED LEAKING, WHICH IS UNHEARD OF AT 35000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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