Honda HR-V Complaints (2023)

685 consumer complaints on file.

#11591843May 31, 2024
STEERING
So my 2023 Honda HR-V is experiencing jerky steering. Today, it jerked so hard as I was turning a curve & it almost ran me into a concrete wall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591597May 30, 2024
UNKNOWN OR OTHER
Rear windshield shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590975May 28, 2024
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2023 Honda HR-V. The contact stated while driving 65 MPH with the rear windshield defroster engaged, the rear windshield exploded. The contact did not sustain any injuries and was able to continue driving. The vehicle was taken to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590848May 26, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
my back window exploded at a stop light, literally out of nowhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590745May 25, 2024
VISIBILITY/WIPER
My back glass shattered while driving to work. Nothing struck it, it just exploded and was in a million pieces held together by the tint on the back window or so it seemed. I did call the state highway patrol but they said since it wasn’t an accident they couldn’t do a report. I thought at first it was a gun shot it was so loud when it popped. Called insurance, they referred to Safelite for repair. Upon googling it I saw it was an ongoing issue and thought I should file a report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590292May 23, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
While leaving the driveway for work, without any warning the rear windshield shattered. Extremely loud almost like a gunshot. I was driving approximately 10 miles an hour. Upon research by my husband it appears there are several complaints of this happening to this make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589586May 20, 2024
STEERING
I purchased the Honda HRV Sport in February 2023. Have accumulated only 4,000 miles since mostly on city streets. whenever I drive my HRV over 5 miles at 45 or 35 miles per hour, the steering wheel intermittently wants to turn right or left and requires more force to counteract than the lane keeping assist. I thought it was the lane keep assist function that was malfunctioning without giving a warning and turned it of. That did not fix the problem. It continues to occur intermittently. The dealer was not able to duplicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589521May 19, 2024
VISIBILITY/WIPER
While driving my 2023 HRV I had the defroster on as it was raining and hard to see. I had turned it off when pulling up to my house and my back window immediately shattered causing a big boom which I thought was something falling over. Once in the park, I noticed the window falling through into my trunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589490May 19, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
My rear windshield suddenly shattered while the car was idling. I this happened because I was using the defrost system, as from my understanding several 2023 HRVs have had their rear windshields shatter from using the defrost system. The windshield "popped" and left a sizeable hole in the corner. As I drove home, the shattered glass fell into my trunk and possibly left pieces of glass on the road. I was worried that my passengers in the rear seats would have glass showered on them. The windshield is available for inspection upon request. I have not yet been able to take it anywhere to be inspected. There were no warnings before the windshield shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589225May 17, 2024
STEERING, LANE DEPARTURE: ASSIST
steering is sticky. causes erratic steering especially at highway speeds. dealer inspected an stated it was normal. no lights or warnings. we feel its unsafe and sold it back to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589111May 16, 2024
VISIBILITY/WIPER
Upon opening the driver's side door and getting into the vehicle I heard glass tinkling and turned around to see where it was coming from. I noticed that the rear hatch glass was shattered. Looking closer it appeared that the glass broke in multiple places as there were two large holes and then it also shattered around the edges of the glass. I called my local Honda dealer as well as Honda Customer Service but they told me there hasn't been a recall for the rear glass and that the vehicle would have to be inspected for it to be covered under the warranty. I ended up just getting it fixed with a local auto glass shop since I needed to be able to drive it ASAP. There were no cracks or chips in the glass beforehand and I had not heard rattling or cracking while driving it the last time. We also couldn't find any rocks or anything in or around the car and there were no signs that it could have been a break in. The car alarm never went off and I never heard or saw anybody on the property. I've heard about a rear defroster issue that causes hot spots and the glass to weaken over time. I'm assuming that since I park in direct sunlight and the weather has been hotter lately the change in temperature throughout the day and the direct sunlight finally caused it to shatter. Thankfully nobody was in the car when the glass shattered and I wasn't driving at the time. Cleaning up the broken shards of glass was not fun, as glass had fallen into the grass around my car and tiny slivers were still in the interior of the vehicle that the shop vacuum couldn't pick up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589018May 16, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The car stalls randomly while driving. Has stalled 5 times in less than a year. 3 times while accelerating and 2 times while coming to a stop at a stop sign. Car was dropped off to dealer for a couple days and testing and evaluated. Dealer service could not determine an issues with any systems. Car being dropped off again to the dealer today
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588836May 15, 2024
STRUCTURE:BODY
I was driving to work in my 2023 HR-V on a main highway this morning, (5-15-2024) and I heard a pop sound. I looked in my rear view mirror and my back windshield was shattered. I have called my local dealer, White Plains Honda and left a message. And as of yet have not heard back. There was no warning lights or signs anything was wrong. I did see on the evening news that this is an on going issue with HR-V's. But no recall has been put out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588826May 15, 2024
UNKNOWN OR OTHER
On [XXX] at about [XXX] , I was sitting in the driver seat of my 2023 HR-V and the rear windshield exploded and shattered. I was stunned due to the loud noise, much like a gun being fired near my ears and head. After turning head to look to see what caused this event, I did not see any other persons or vehicles near my vehicle. I contacted Honda for road side assistance since the car had less than 36,000 miles. The car has about 33-34000 miles. Honda arranged for vehicle to be towed to Baierl Honda in Wexford PA. I was forced to rent a car to return home, since I was about 70 miles from home. On Monday, [XXX], John from Honda service called me to say Honda has no availability for a loaner vehicle and he needed a few days to look into damage to rear windshield. My auto insurance rep state that I could file a claim to self pay for windshield replacement and to cover auto rental for 10 days. Insurance rep spoke with John of Honda service to determine no of days to cover rental. Auto insurance rep stated GEICO will not pay for Baierl Honda to repair rear windshield and will only pay Safelite glass repair. John stated he needed a few days to investigate damage to vehicle. It is [XXX], and I don’t know if Honda will repair rear windshield. This is a known safety issue with Honda and Acura, windshields and auto glass explodes and shatters. Car can be inspected at Baierl Honda in Wexford PA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587513May 7, 2024
UNKNOWN OR OTHER
The rear window shattered with no impact or nothing even touching it. Luckily I was parked when it happened but there’s no explanation other than the multiple news articles about this being a known issue with the defroster and rear glass. I contacted my dealer and Honda directly, they both say they know nothing about it. I do have security video of it happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587415May 7, 2024
STEERING
The contact owns a 2023 Honda HR-V. The contact stated that while her husband was driving at approximate 65 MPH, the steering wheel was jerking and was sticking. The contact stated that her husband had to forcibly hold the steering wheel. No warning lights were illuminated. The contact stated that when the failure first occurred, the vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repair. The contact thought that the failure was related to the Lane Keep Assist feature; however, the failure persisted, and the vehicle was taken to a dealer where the cause of the failure was not diagnosed due to the diagnostic test cost; however, the contact had the technician check all the safety features to be sure the features were operating correctly. The vehicle was then taken to Bud Clary Honda of Moses Lake (1200 S Pioneer Way suite a, Moses Lake, WA 98837) where the failure was diagnosed as an EPS gear box malfunction. The contact was informed that the EPS gear box needed to be replaced. The contact stated that the vehicle was not repaired because the part was on backorder. The manufacturer was notified of the failure, and a case was opened. The approximate failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587270May 6, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
Unknown. Cold morning with defroster on, rear windshield spontaneously shattered while driving on freeway. No evidence of external factors. Large hole and cracks all the way around edge.Notified CHP. Do not know if report filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586524May 2, 2024
VISIBILITY/WIPER
After getting into the driver seat and closing the car door, the rear windshield shattered for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586520May 2, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact heard a loud pop and became aware that the rear windshield had shattered. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was taken to a local independent mechanic to be diagnosed. The contact was informed that there were no signs of an impact that could have caused the damage to the windshield. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586468May 1, 2024
VISIBILITY/WIPER
Rear window shattered. I entered my car and as soon as I closed the driver door, the back window shattered, unwarranted by anything else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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