Honda HR-V Complaints (2024)

107 consumer complaints on file.

#11628202December 2, 2024
STEERING, VISIBILITY/WIPER
Recall ID# 24V-744 I CALLED 2 HONDA DEALERS SAYING THEY HAVEN'T GOT THE PARTS YET AND ITS BEEN 3 MONTHS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628200December 2, 2024
SEAT BELTS, VISIBILITY/WIPER
I took my vehicle honda hrv 2024to kellys Honda in lynnway Massachusetts for seat belt recall and they said it was done after my vehicle was serviced but after I find out it wasn't done seat belt always got same issue stuck or couldn't be released and could cause an accident kelly honda services lied about fixing the problem and its not. also I have another recall on the same vehicle its been 3 months now and they saying they haven't got the parts yet also there is visibility issue with the vehicle mirrors are not heated and front glass it won't Clair even after you turn glass heated on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627593November 26, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,979. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627491November 26, 2024
UNKNOWN OR OTHER
Recently, I received a recall notice from Honda Corp. (Recall #MJU; NHTSA Recall # 24V-744). This morning, I took the vehicle to a dealership to have the defective part(s) replaced. I was told there weren't any parts available and unsold cars in the dealership's inventory would be repaired first, or they couldn't legally be sold due to the recall. Edgar, the service rep, told me to check back in January.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626780November 22, 2024
POWER TRAIN, UNKNOWN OR OTHER
As of 11/22/2024, Odometer reading little over 4k miles. Bought it brand new from Honda dealership in Pennsylvania. Issue: Right before coming to a complete stop i.e while down shifting 20mph to 6 - 8 miles per hour, I am feeling a sudden jolt while breaks applied. It is unknown to me weather this is a engine or transmission issue but this same issue many Honda HR-V owners have noticed and reported on social media. This issue is causing improper front side movement of the vehicle and causing improper break application when attempting to stop the car. This is causing a confusion and doubts while operating my car, making me feel unsafe to operate this car is a dense traffic situations. I am going to request as many car owners as possible to report this issue as they are facing the same issue but yet to report it to NHTSA. P.S Honda dealerships are charging $299 diagnostic fees which is not right. Authorities must address this issue with Honda with a mass recall to ensure people's safety. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626733November 21, 2024
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway my power steering went out making it extremely hard to control the vehicle. As soon as I left the highway several indicator lights came on saying power steering not working, STOP driving and call dealer. Also, accident avoidance not working, lane departure not working, etc. Called Honda Roadside Assistance and had the vehicle towed to a dealer. This was at 6:00PM on a Saturday (Nov 16). Vehicle was inspected on Monday Nov 18 and everything was working fine. The vehicle history showed a drop in battery voltage which Honda believes caused the warnings to go off. I'm concerned that I had NO power steering which could have resulted in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626692November 21, 2024
STEERING
Recall Number: 24V-744 Honda Campaign Number: MJU Service Bulletin Number: 24-118 I received the recall notice today and immediately contacted the dealership. I was told that it would be August before they would be able to fix it. They don't have the part and don't know when they will be getting the part. This is well beyond the 60-day requirement stated in the bulletin, so I am lodging a complaint as the bulletin instructed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626512November 20, 2024
STEERING
My car dealership in Route 23 (700 NJ-23, Pompton Plains, NJ) did not give me any notifications regarding my car recall. I found out myself from the News, so I called Route 23 to schedule a service appointment on 11/13/24. Route 23 refused to schedule me, stating that I did not receive any paperwork in the mail from Honda. I emailed my salesperson on Nov 14th, and was told to wait until further notice. I called again on 11/20/24 to follow up on this issue. They once again refused to schedule an appointment for me because they don’t have any parts. They also said that there is no waiting list or expected date for when the parts will become available. Nor did they offer any alternative to the problem. When I addressed my safety concerns, they told me “it’s a waiting game”, and refused to inspect my vehicle, saying “there is nothing we can do”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624846November 12, 2024
STEERING, SERVICE BRAKES, UNKNOWN OR OTHER
This is the second recall for this HRV Sport. First was a seatbelt issue which was fixed then, now the gearbox issue has a recall and no fix. There is also an issue with my brake pedal which Honda checked and said "there is nothing to do". Also, my window keeps going up and down its sensor issue only to hear "We looked at it". I have a $550 monthly payment for a car that is dangerous for me and everyone else on the road. I want to return this car as I am totally turned off by the response of Honda. What can I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623422November 4, 2024
AIR BAGS, STEERING, LANE DEPARTURE: WARNING
My car has been brought in for service multiple times due to airbag issues. After the initial repair resembling of the car panels was not done correctly forcing me to bring back the vehicle. After this on another occasional a strange rattling noise began to happen while driving the vehicle. This was scheduled for service but then the noise went away. After this another airbag issue came up saying the vehicle had to be taken to the dealer. The dealer was inititally saying the issue could not be duplicated and I could pick up the vehicle. At this point I looked up recalls and found the recall regarding steering and that noises could be attributed to this. I ask the recall be performed and was told it could not be. Another issue was however found with the airbags and repaired. I was told to get vehicle as it was fine. Since then the noise has occurred on 3 seperate occasions. Additionally while driving with lane control the vehicle has 2 twice left lane on highway forcing me to correct. I feel things are being dealt with in a very dishonest way by Honda of America and it is instructing dealers to avoid correctly diagnoising issues and falsling claiming it cannot be duplicated to avoid itself costly repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622415October 29, 2024
AIR BAGS, STEERING, SEAT BELTS
The contact owns a 2024 Honda HR-V. The contact stated while her daughter was driving 30 MPH, the driver attempted to switch lanes to prevent another vehicle from crashing into her vehicle. The contact stated that the steering wheel seized inadvertently, causing the vehicle to drive off the road. The vehicle hit the sidewalk and drove into the ditch, where the vehicle hit a small hill. The air bags did not deploy. The driver hit her head against the steering wheel and sustained neck and head pain. The contact stated that the front driver's side seat belt failed to retract and restrain her daughter; however, the front passenger's side seat belt retracted even though the seat was unoccupied. Additionally, the rear driver's side and passenger's side seat belts had extended abnormally. The vehicle automatically dialed 911, and police officers arrived at the scene. A police report was filed. The contact's daughter was able to exit the vehicle and did not seek medical assistance. The vehicle was towed to Tipton Motor Sales, LLC(3840 North Expy, Brownsville, TX 78526), where the front bumper, all the seat belts, the front driver's side tire, and unknown suspension parts were replaced due to the damage the vehicle had sustained during the incident. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V744000(Steering), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the insurance company would need to hire an investigator to determine the cause of the accident because the local dealer was not capable of doing so. The failure mileage was approximately 4,441.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11621535October 23, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While on cruise control on the freeway, car suddenly decelerated 20+ MPH. There was nothing ahead of me on the road at the time, no cars, no debris or construction materials, nothing. I was nearly rear ended. Car has not been inspected yet. Many alerts go off on the dash for unexplained reasons - that various safety mitigation systems are offline due to debris on windshield for example, when the windshield is totally clean. But there were no alerts prior to this deceleration at all. Drivers side speaker shorts out intermittently. Car is available for inspection on request. I haven't used cruise control since this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621359October 22, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620734October 19, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On the 2024 HRV LX the unlock button on fob unlocks all doors at the same time when you press the unlock button once. It should only unlock the driver’s door when you press it once and should unlock all doors when you press it twice. The car manual itself states this should be the default setting however it is not. This is basic safety feature that has been used on most vehicles for last 10 plus years Honda included so it doesn’t seem feasible they would suddenly remove it. This was an oversight and a dangerous one!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620631October 18, 2024
STEERING
The contact owned a 2024 Honda HR-V. The contact stated while driving approximately 35 MPH, she had a crash which resulted in a roll-over of the vehicle. The contact stated that the police and EMS arrived and she was transported to a hospital. The contact stated that she had no memory of the accident and had no memory due to a brain injury. The contact stated that she had no other injuries. The contact stated that the vehicle had been towed to an impound lot and that her insurance provider had declared the vehicle a total loss. The vehicle was not diagnosed either by the insurance company or a dealer. The contact stated that she had recently received notification of NHTSA Campaign Number: 24V744000 (Steering) and related the crash to the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 13,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11618065October 4, 2024
STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system appears to have malfunctioned. It is available for inspection upon request. How was your safety or the safety of others put at risk? I felt slight, momentary resistance when turning the steering wheel, mainly to the right. The resistance would then suddenly disappear and the steering wheel then lurched forward up to about 1" in the direction that I was turning the steering wheel, causing a bit of oversteer. I fear that this problem could develop into a full failure of the steering system while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, although I have a service appointment scheduled with a dealer to discuss and investigate this problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No. When did they first appear? 10/3/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610349August 22, 2024
STEERING
I am reporting a major steering issue with my relatively new 2024 Honda HR-V, of which I’ve been driving since September of 2023. I recently started noticing jolting in my steering wheel when making even a slight turn, such as to adjust my positioning in a highway lane. It can best be described as “sticky steering,” and based on recent research I found reports of other Honda consumers complaining about this exact issue. According to this article [XXX] ) it appears to have something to do with a defective steering gear part. This is extremely dangerous to my safety and makes me extremely upset that this is occurring in a practically brand new vehicle. Please help and have Honda do their part in rectifying the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608933August 16, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
Bought 5/28/24 a little over 2k miles on it. Noticed paint changing color on 8/3 at night when raining. Next morning the speckles of paint that the rain drops hit that were white disappeared. That night I was also frayed because there had been this foggy what looked like water stains on my windshield that the wipers weren’t cleaning off everytime it rained. Thought it was my windshield wipers or something I was doing with the condensation in the air when it rains. 8/8 downpour all day and my Car panel is completely white and in The morning it was gone. Contacted Mohawk Honda and said come there or go to nearest certified dealer ( I live 4 1/2 hours away from my home town where I bought it) went to nearest dealership they reviewed it and said It’s environmental or someone painted it but Honda has no record of it being repainted. They said it wasn’t covered under warranty and to call my insurance. I went there with pictures of other cars with the same year and model That posted pictures of their car paint doing the same thing and they said those cars could have been in a parking lot and someone threw battery acid on them. My issue is a safety issue because I have it on both windshield and panel Of car and on the windshield it is invisible until it rains and becomes Dangerous on highway when rain it hitting the windshield and wipers Are not able to take off the hard water stain like film on it. Corporate said the dealerships are privately owned and they Don’t always work together. Mohawk Honda(scotia ny) wanted piazza honda (Philadelphia) to repaint my body and they Would buff my windshield. Corporate was nice but nice doesn’t save lives. They said no one likes a finger pointed at them and gave Me specific instructions when I go to Mohawk Honda to find out why regional managers decided it was vandalised. As a new car owner with a warranty I shouldn’t have to go through this and I have to drive with defect windshield for two weeks and my Paint is still defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608128August 12, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Emissions systems problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606195August 2, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Warning light keeps coming on the gauge saying clean windshield or your safety features will not operate. Comes on as soon as I drive car into my garage. Came on even after washed the car by hand. Been to the dealer twice and the second time they changed the camera in the windshield. Light came back on 3 days later. There is an electrical issue because the rear led cargo lights remain glowing even after turning off car. This was also addressed at the dealership. This is definitely a safety concern is my safety features will not operate if “windshield is dirty “. The car has only 1800 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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