Honda HR-V Complaints (2024)

107 consumer complaints on file.

#11639280January 29, 2025
STEERING
Have a recall for a gear box worm wheel, steering problem #24V-744. This goes back to Oct 24. I called 11/25 to the dealer called them again 12/5, said they have no replacement part, they may have it at the end of the year. Today 1/29/25 I called Honda Cust support 888 234-2138 they said they don’t have the parts? Manufact doesn’t have parts? I have been told each time I call , they don’t have the parts? A steering issue is serious, my question is why don’t they have the parts? Why is Honda sending out recall letters telling customers how to get this issue fixed if they can’t fix it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638266January 24, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638017January 23, 2025
STEERING
While driving on a rural road and approaching a curve I experienced a sudden and unexpected loss of steering control. The road curved to the left and I turned the steering wheel to the left, but the car did not respond. The car continued to go straight and ran off the road and subsequently flipped over. I sustained numerous medical injuries. My vehicle was totaled in the accident. Unknown Unknown Unknown My issue matches the description related to the recall affecting the 2024 Honda HRV.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11636527January 17, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I'm driving, the safety brake has engaged while I was already braking. Also the emergency brake system has engaged while no car was on front of me. The closest car was on a side street, braked, and waiting for me to pass so they could onto the street after me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636440January 17, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635039January 9, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 ( STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634663January 7, 2025
UNKNOWN OR OTHER
The back glass, my rearview glass shattered out of nowhere for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632701December 27, 2024
UNKNOWN OR OTHER
Multiple delearship locations failed to satisfy my appointment. Being canceled or due to bad service, etc. Just too many back and forth games, causing stress and worry and risking my safety issue driving my car with my kids. Delership saying they don't have the parts?! When it's a safety risk issue!! Other locations not helping to get me an appoitment to get the problem resolve! Phone call being transferred, being on hold just too much lack and bad service!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632422December 26, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when steering the vehicle with the lane-keeping assist system activated, the steering wheel would seize at times. The dealer was contacted and confirmed that the parts had not been shipped by the manufacturer. The contact called another dealer, AutoNation Honda Fremont 5780 Cushing Pkwy, Fremont, CA 94538, who confirmed the remedy was not available and informed the contact of how to deactivate the lane-keeping assist system to avoid the failure experienced when steering the vehicle. The failure did not occur again after deactivating the lane-keeping assist system. The manufacturer was not made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632114December 23, 2024
SEATS
The driver’s seat keeps lowering on its on. I get in the car in the morning and have to crank the seat up and then in the afternoon leaving work, I have the crank the seat up again. I went and made a complaint at 2 different Honda dealerships on 9/4/2024 and 12/4/2024 and they both said they couldn’t find anything. I know it keeps lowering beside I can’t see from my rear view mirror without having to crank up the driver’s seat. It is not an electric seat either. It is aggravating the car had 16miles on when I brought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631625December 19, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several undisclosed dealers were contacted and confirmed that the parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631312December 17, 2024
STEERING
I've called American Honda's Customer Support, along with my local dealer in Arlington, VA, (Safford Brown), where I purchased the vehicle, numerous times since early November. Each time I call, I am simply told that the parts for the repair are not available and they don't know when they will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630496December 13, 2024
SEAT BELTS
The contact owns a 2024 Honda HR-V. The contact stated that the front driver’s side seat belt was locking without depressing the brake pedal. The contact had to unlock the seat belt by removing the tongue from the buckle to retract and reset for normal functionality. The vehicle was taken to the dealer who diagnosed that the seat belt failed and needed to be replaced. The seat belt was replaced. The failure was persistent. The front passenger’s side seat belt had experienced the same failure. The manufacturer was made aware of the failure and opened a case. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630202December 11, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630192December 11, 2024
STEERING
The contact's spouse owns a 2024 Honda HR-V. The contact's spouse stated that while driving at an undisclosed speed during rainy weather conditions, the contact's spouse fully collided with another pick-up vehicle. The contact stated that the air bags were deployed during the incident. The contact spouse suffered unknown injuries and received multiple operations due to the incident. A police report was filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. After the incident occurred the contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was not made aware of the failure The failure mileage was unknown. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11630162December 11, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629526December 8, 2024
STEERING
Steering issue which caused difficulty in turning which caused a collision, inspected by auto body collision center, no warning messages were present on vehicle.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11629187December 6, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628816December 4, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact stated while driving at various speeds, the steering wheel was difficult to turn. The contact stated that the failure was more significant while turning. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure to the recall. The contact stated that the failure had become progressively worse. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628638December 3, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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