Honda HR-V Complaints (2023)

688 consumer complaints on file.

#11568437January 29, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while his daughter was driving and exiting the driveway, the rear windshield glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568384January 28, 2024
UNKNOWN OR OTHER
The rear window shattered while the vehicle was stopped at a red light. We contacted our local Honda dealer and were told they know nothing of the problem. But we have found dozens of articles describing our same incident and that Honda has acknowledged an issue. We had no choice but to use our insurance to get the window replaced as we are in a very cold and wet climate in the Pacific Northwest. I also took the vehicle in for the safety recall, but according to the NHTSA, it's still outstanding. I took it in on 1/16/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568343January 28, 2024
UNKNOWN OR OTHER
The HRV was placed in a closed garage on 1/26/2024. The next morning, I discovered the back windshield had shattered. It looked at if it exploded from the inside. The hole left had glass on the outside curved outward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568271January 27, 2024
VISIBILITY/WIPER
The rear window suddenly shattered while moving forward from apartment parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568235January 27, 2024
STEERING
We bought this 2023 HR-V on December 31, 2023 and it currently has 14,343 on the odometer. About 5,000 miles ago (roughly) we started noticing that the steering feels "sticky" even with the lane assist feature disabled. It is especially noticeable around corners, but it happens at slower speeds as well as faster speeds. It doesn't prevent us from turning the steering wheel and keeping the car centered in the lane, but it does take more effort than normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568202January 27, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered. I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. After doing some research online, I found all the reports of the Rear Defrost malfunction being reported. I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON. I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. I am still waiting on a call back from the actual Service Department to take the car in. We are currently now without transportation, and no answers from Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568170January 27, 2024
UNKNOWN OR OTHER
On June 10, 2023 the rear windshield of my 2023 HRV exploded while i was driving on a highway. There were no vehicles around me. I contacted the dealership they said something must had hit my car and it was not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568150January 27, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I was preparing to go to work and started the vehicle. It was a cold morning and almost immediately after pressing the start button the back glass exploded into my driveway and into the cargo area of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567933January 26, 2024
UNKNOWN OR OTHER
Back window shattered while driving south on [XXX] in Utah. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567703January 25, 2024
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated that while warming up the vehicle with the defroster activated, the rear windshield fractured and separated from the vehicle. The dealer was informed of the failure however, referred the contact to SAFELITE for the windshield replacement. The rear windshield was replaced by SAFELITE. The manufacturer was not made aware of the failure. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567692January 25, 2024
STEERING, LANE DEPARTURE: ASSIST
I have a 2023 HR-V 5DR 2WD EX-L 5800K miles - bought 3/18/2023 Took my vehicle into my dealership to let them know I am having an issue with my steering as it sticks and then jerks when driving at any speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567551January 24, 2024
VISIBILITY/WIPER
Rear window self-shattered parked in my job garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567390January 23, 2024
UNKNOWN OR OTHER
The rear window shattered spontaneously a few seconds after activated the rear window defrost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567374January 23, 2024
VISIBILITY/WIPER
The back windshield completely shattered. No object hit the car. This is not safe for driving. The problem has been reproduced and confirmed by a service center (Scott Robinson Honda in Torrance, CA). I am taking the vehicle to be inspected by a service center and will get insurance involved if needed. There were no warning lamps or other symptoms prior to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567362January 23, 2024
VISIBILITY/WIPER
Today, 23 Jan 2023, while driving on local Las Vegas freeway the rear window in our 2023 HR-V shattered with an explosive sound with no obvious reason. There was no cargo in the back end of vehicle. At first we thought it had been a gunshot but nothing evident. We were surrounded by traffic in the middle lane of multi-lane freeway when this occurred. Glass pieces fell into the rear interior of vehicle, not able to stop to determine if any fell to the outside rear of vehicle. Weather conditions at the time were light rain/drizzle and we were using the rear window defroster as windows were fogging up. Luckily there was no one in the back seat at the time and no one sustained any injuries. We immediately drove car to the dealer and they informed us they are aware of HR-Vs having this issue. Service Tech helping us said he will be contacting corporate offices first then let us know how they will proceed with repairs. We are not sure yet how long we will be without our vehicle. Damage has not been inspected by anyone other than our local Honda dealer as of this time. There were no warning lights or alarms to indicate a fault with anything. We have not spoken with our insurance yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566971January 22, 2024
VISIBILITY/WIPER
Rear window exploded/shattered while driving. There was no impact from any other source to cause the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566962January 22, 2024
STEERING
Steering wheel binds or sticks. Problem occurs whether rolling or at a stop. Can hear audible thump when turning wheel while vehicle is stopped. There are no warning lamps or other symptoms indications. Problem causes inadvertent over-correction to the point of lane departure. Happens at all speeds. Problem worsens when vehicle is loaded down. Problem has existed since delivery. Problem has been reproduced by my dealer who has ordered a new steering rack assembly. Part is on back order so whether this will correct the problem is unknown at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566878January 22, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
Rear window glass exploded while driving on local road, rear window glass shattered, this is a safety issue, 2023 Honda HRV should be recalled for rear window glass
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566866January 21, 2024
STRUCTURE:BODY
At 12pm on 1/21/24 my back windshield shattered. My car was parked and turned off when the explosion happened. I filed a police report and had a police officer look at my vehicle. I tried to reach Honda but they were closed so I will have to call and file the complaint with them tomorrow morning. I did report it with my insurance to get it fixed but I don’t feel comfortable driving the car anymore especially since it is my primary vehicle used to transport myself and my toddler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566828January 21, 2024
UNKNOWN OR OTHER
While my car was in park and I was sitting in it with my daughter, I heard a loud bang. When I turned to look, the back window had completely shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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