Honda CR-V Complaints (2025)

291 consumer complaints on file.

#11691947October 7, 2025
UNKNOWN OR OTHER
Driving at 55 mph on a highway and the sunroof spontaneously shattered. No construction, no road work, nothing in my video shows anything kicked up by a car etc. have a front and rear view camera on the car. Nothing was over my car as well while driving. That is seen on the video as well. Believe this will be a future recall. I am not the only one who has experienced this. Honda did nothing for me. They said you have to make an insurance claim. I could've been seriously hurt had I not had the sun slide in the closed position
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691850October 7, 2025
SEAT BELTS
On October 5, 2025 my 8 yr old granddaughter moved from the rear passenger side to the rear driver side. The seat belt buckle insertion (female) caused a deep gash on her knee, it cut through the skin, bleeding, pain, and stiffness. I checked the seat belts buckle receiver and there is thin part is that is sharper, It is a flawed design that more pronounced in the backseat because it is deeper in the seat, than the front of the car where adults sit. I contact this agency because I tried my Honda apps and they are for payments and maintenance notifications. .. I have pictures of the cut and seat belt buckle insertion part
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11691236October 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my 2025 Honda CR-V EX-L on October 3, 2025, at approximately 8:00 AM PST, the automatic emergency braking system (Collision Mitigation Braking System) activated unexpectedly. There were no vehicles in front or behind me, and road conditions were normal. The sudden braking could have caused a rear-end collision if another vehicle had been nearby. This incident raises serious safety concerns. I have learned that similar issues have been reported by other Honda owners. I am requesting an investigation into this malfunction and whether a recall or software update is necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690956October 2, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
The brake system on my 2025 Honda CR-V Hybrid produces a pronounced creaking and groaning noise when releasing the brake pedal from a stop, especially on steep slopes. The issue becomes significantly louder when the vehicle is carrying more passengers/full luggage. This noise is distracting to the driver, particularly in stop-and-go traffic and on inclines and reduces confidence in safe braking performance. The condition creates a risk of delayed reaction or loss of focus while driving. The dealership was able to reproduce the noise during testing [only flat road/parking] but dismissed it as “characteristic.” However, the noise in my vehicle is noticeably louder than other CR-V Hybrids. The issue was not tested under the full conditions I described (steep slope and full load). I have driven another 2025 CR-V Hybrid (owned by a friend), and it does not exhibit any such issue. The problem has been present since shortly after purchase and continues to worsen. There are no warning lamps or diagnostic messages associated with the condition. I have all documented noise in video format - available to share on request. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690841October 1, 2025
FUEL/PROPULSION SYSTEM
Fuel injectors failed at less than 3,000 miles. Two fuel injectors failed, per Honda service department, and it never recorded or served any error codes when they checked the history. It also did not display any dashboard warnings. I only knew there was an issue from heavy transition between gas and EV mode, and there was a strong burning odor in the cabin. Caused lightheartedness and coughing for occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689779September 25, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL, SERVICE BRAKES
Unintended acceleration. On August 8, 2025, Honda C-RV Hybrid 2025 (sport touring) accelerated into a wall without the driver touching the gas pedal. The vehicle is deemed a constructive total loss by the insurance carrier. Since it can’t be driven, we are unable to reproduce the problem. A case is open with Honda since the date of the accident; however, there is no urgency to move the case forward.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11688087September 18, 2025
VISIBILITY
The contact owns a 2025 Honda CR-V. The contact stated that while reversing out of the garage, the contact heard a loud explosion. After exiting the vehicle and inspecting it, the contact discovered that the small window near the rear passenger’s side door had exploded and fractured into several pieces. The glass landed inside the cabin of the vehicle on the rear seats. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer confirmed that the window needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 1,850. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687310September 15, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking in her residence parking lot, the brake pedal was depressed but failed to function as intended. An abnormal rev sound could be heard coming from the engine when the vehicle accelerated independently. The vehicle jumped the parking block and ran over the sidewalk, skidded the road, and crashed into a tree, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. The contact was unsure if there was a warning light illuminated on that occasion. A police report was filed. The contact had a sore left neck and a bruise on the right hip bone due to the seat belt. No medical attention was provided. The vehicle was towed to a towing yard, waiting to be towed to a collision center, but was not diagnosed or repaired. The insurance company was notified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11684188August 31, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On April 7, 2025, we bought a new 2025 Honda CRV EX. After driving it for a few weeks, we noticed that the Collision Mitigation Braking System (CMBS) is not functioning. And another safety feature, the Forward Collision Warning (FCW) system is visual only (not audible) and appears only when our vehicle is 5-6 feet from a vehicle in front. Obviously, this distance is insufficient to properly react in order to avoid an accident. According to the car manual, “the CMBS system can assist when it determines there is a possibility of your vehicle colliding with another vehicle in front…an oncoming vehicle in front, a pedestrian, or someone riding a bicycle. CMBS is designed to alert you when the potential for a collision is determined, as well as assist in reducing speed, avoiding collisions, and reducing collision severity.” With regard to the non-functioning CMBS, we brought the car back to the dealer several times to check on the lack of this system, but their service department could not detect the CMBS system either. They tested other new Honda CRV EX models and even in those cars they could not detect the CMBS system. On June 16, 2025 (received June 18), we sent a letter to Honda headquarters (see attached) asking their assistance in addressing this deficiency. We followed up with 2 phone calls on July 25 and August 13. Unfortunately, to no avail. No response received. From a safety point of view, we are concerned by the lack of the CMBS feature as well as the short distance warning of the FCW system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684066August 30, 2025
VISIBILITY/WIPER
The fluid dispenser is virtually useless. It seems that instead of coming from the bottom of the windshield and squirting upwards on the windshield, it comes from the blades. This causes the washer fluid to squirt almost everywhere except where it's needed. This causes an instruction of vision if the windshield is exceptionally dirty. Seems like a terrible design flaw that Honda doesn't seem to acknowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683788August 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In the past 2 weeks my 2025 Honda CRV has automatically braked four times while driving on the road at about 45 miles an hour. Nothing else was around me - no vehicles, no animals, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683650August 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving at 60mph. No car in front, behind or to the side. Out of the blue slammed on brake fully. My foot was on the gas the whole time. Slowed rapidly to 20mph before I could continue on. If someone had been behind me they would have hit me. I'm now frightened of my own car. Took it to the dealer service department and they said that it's very sensitive and that even an empty plastic grocery bag blowing around could set it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683433August 27, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This braking issue happened on 4 occasions. While in stop and go traffic I would be braking, nursing the brakes the car would take over and slam me to a complete stop. It would not go again until I hit the gas. On two of those occasions the car behind me had to move into the nxt lane or over to the shoulder. The last time the seatbelt caught me so hard I had shoulder and neck pain for about 3 weeks (I work in rehab so my co workers worked on my neck and shoulders)I did take it to Honda after the first two incidences and they said there was nothing wrong, that’s just how the sensors are. I asked if the sensors could be turned off and they replied No. After the last incident where my shoulder and neck got hurt and the poor guy behind me almost hit the wall on the shoulder, I went the next day and traded it in. I lost my 5K that I put down and the car depreciated by several thousand in 4mos but it was not worth driving it and ending up in a major accident with major injuries to myself or another driver.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11682268August 21, 2025
VISIBILITY/WIPER
I copied the following from another complaint, as it describes the problem perfectly: My windshield wipers are ineffective. The liquid cleaner does not spray until the wipers are pointing out, thus causing the liquid spray to roll off the car and NOT clean the spots in the driver's field of vision. The miniscule amount of liquid left on the wipers simply smears the debris on the windshield resulting in a driving hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681689August 19, 2025
UNKNOWN OR OTHER
The sunroof completely shattered with no impact of an object while driving on the freeway. This but myself and my children at risk for harm had i had the sunroof visor open. Glass would have hit myself while driving and my baby while she was in the back seat. I am currently in the process of this being inspected. There were no warning signs or lights that came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681149August 17, 2025
UNKNOWN OR OTHER
As I were driving down the interstate at 50 mph, I'd heard a loud POP, the sunroof exploded into a million tiny pieces of glass. When we got home, I started doing some Internet searching and found that shattering sunroofs was a longstanding problem with Honda vehicles especially, basically all vehicles with sunroofs. From some posts I was reading, I saw that many dealers were refusing to accept these as a warranty claim and some insurance companies were calling these experiences an "act of God" and refusing to pay claims. I saw at least one class action lawsuit against Honda for shattering sunroofs. I went to my dealer (where I had purchased the vehicle) all prepared to have a discussion with them about liability, but I was pleasantly surprised and angry when they said the broken glass would not be replaced under warranty. This was a brand new 2025 Honda CRV purchased with 7 miles at the time of purchased. I had to go through my insurance agency for repairs because this was not covered under Honda Dealership Warranty which I'd had purchased. Total Repairs for Parts and Labor was around 611.74. This is a major safety issue for all drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680588August 14, 2025
SERVICE BRAKES
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while driving at slow speeds and shifting the vehicle in the parking position on an incline of a hill. The brake pedal was applied, but it depressed to the floorboard and failed to respond, resulting in her crashing into her daughter's Ford Expedition. The low-speed impact message was displayed after the incident. There were no warning lights illuminated. The brake pedal was soft for two weeks before the crash. There were no reported injuries, fires, airbag deployments, or police reports filed. The vehicle was towed to the local dealer, who was unable to replicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,123.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11677152July 30, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Twice, while making a right turn the car braked on me, I assume because a car was in the other lane of the road I was turning into. This could have been a problem and could have caused an accident if someone was behind me and my car stopped suddenly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675504July 23, 2025
FUEL/PROPULSION SYSTEM
Over a distance of 1,718 miles, I measured my vehicle’s actual fuel consumption by recording odometer readings and fuel volume at each refill. I then compared these values to the average fuel economy (MPG) displayed on the vehicle's trip computer. The dashboard consistently underreported fuel consumption by approximately 8% ± 2%, always showing more optimistic (i.e., better) fuel economy than actually achieved. This discrepancy is repeatable and was observed over multiple refueling intervals. The vehicle and its onboard display system are available for inspection upon request. This inaccurate fuel economy reading does not present a direct safety hazard, but it can mislead drivers into overestimating range and efficiency, and may influence consumer decisions based on performance data that does not match real-world usage. Additionally, such behavior—if widespread—could be considered a form of consumer deception. I submitted a detailed written request to an authorized Honda dealership (Victory Honda of San Bruno) asking them to compare actual fuel consumption to the displayed value under controlled conditions. However, the dealership did not perform the required measurements or reset the trip computer, and no technical analysis or documentation was provided. The manufacturer’s customer service reviewed the complaint but closed the case without addressing the technical discrepancy or providing a specification that defines acceptable error for the fuel economy display. There were no warning lights, error messages, or symptoms indicating a malfunction. The issue was discovered independently through manual tracking of fuel usage versus mileage. I have attached documentation including my full correspondence with Honda Customer Service, fuel receipts for each fill-up, photographs of the dashboard display showing average fuel consumption, and the official Service Report from Victory Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674692July 19, 2025
STEERING, SUSPENSION
Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ⚠️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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