Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11681011August 15, 2025
EXTERIOR LIGHTING
Vehicle: 2023 Honda CR-V EX-L Problem: Headlights – poor visibility Complaint Description: The LED headlights on my 2023 Honda CR-V EX-L provide inadequate illumination at night. The beam is shadowy with dark zones, making it difficult to see pedestrians, signs, and road hazards, especially in rainy conditions. Even after checking alignment, the visibility remains unsafe. Other drivers often flash their high beams at me, mistaking my lights for being too dim or misaligned. This design presents a significant nighttime driving hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678144August 4, 2025
ENGINE
I am writing to formally express my deep disappointment and concern regarding the reliability of my 2023 Honda CR-V Sport Hybrid, which I purchased with approximately 10,000 miles on it. The vehicle currently has around 85,000 miles and has already required major, unexpected repairs — most notably a head gasket failure, in addition to other mechanical issues earlier this year that totaled $2,000 out of pocket. The fact that a relatively new Honda with an excellent service history and primarily highway miles would require a head gasket replacement this early in its lifespan is extremely troubling and calls into question the long-term reliability of the CR-V Hybrid platform. While I appreciate that Honda agreed to cover the head gasket repair through a goodwill arrangement, this situation has caused me considerable stress, financial hardship, and a loss of confidence in the vehicle — and, frankly, in Honda’s reputation for durability. Further compounding this frustration, the vehicle has recently begun exhibiting renewed roughness and vibration at various speeds, despite recent service, and I remain worried that I’m going to be saddled with ongoing problems that I should never have had to deal with on a vehicle this new. As a loyal Honda customer, I expected better. I chose this vehicle specifically for its reputation, fuel efficiency, and dependability. What I’ve experienced instead feels like a breakdown of quality control and corporate accountability. I am now significantly upside down on a vehicle that I can no longer rely on with confidence — yet I cannot afford to walk away from it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677800August 1, 2025
STRUCTURE:BODY
Hood wobbles crazy while driving highway speed as if it is going to open or come out. Seem the outer panel of hood has rust by the joints where it is joined to the inner panel of the hood. Almost all the joints seem to be not joined well together. This is a structural body issue, car is less than 3 years old. And Currently I have about 55K miles on it. Noticed the hood wobble when it had less than 30,000 miles but upon checking under the hood there were no visible signs of defect. But recently(51K mile roughly) after a car wash I opened the hood to see the inside of the car, that's when I noticed that the hood inner joints have rust and are not joint together properly with inner panel of the hood. Reached out to the dealership but they deny to fix this as it has been more than 36000 miles. At the dealership there was another person with 2025 Honda crv, I checked with the owner to let me see if his car had similar issue or not. Upon checking the hood his car's one of the joint was loose ( given that car is less than an year old so there was no rust.) Seems Honda is used some adhesive to stick the metal panels of the hood together which start to deteriorate over time. There are many crv owners who are having similar issue but the dealership resolves the issue for them given that they have less than 36000 miles on it. Honda does have "Rust Perforation Limited warranty" which is valid until 5 years, But for them to fix the car there has to be rust perforation aka hole in the panel inside out to fix it. Does this mean I have to wait for another 2 years and 5 months for the rust to progress and cause a hole in the panel inside out?? What if i start seeing the rust perforation right after 5 years. Honda will fix this for me or I have to pay out of my pocket to get it fixed. Also my car has never been in any kind of accident, it has the panel which came from the Honda Factory. Also it is not a flood vehicle either for it to start getting rust. Please see attached pics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675833July 24, 2025
STEERING
The stirring wheel very stiff it's hard to drive smoothly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671153July 3, 2025
SERVICE BRAKES, AIR BAGS
The contact owned a 2023 Honda CR-V Hybrid. The contact stated that while her husband was driving 50 MPH, the vehicle in front slowed down, the brake pedal was depressed but traveled down to the floorboard, but the vehicle failed to respond and rear-ended the vehicle in front. The contact stated that the vehicle bounced and spun around, facing incoming traffic. The contact was unsure whether there was a warning light illuminated. The contact was unsure if any other vehicle had crashed into his vehicle. The driver-side air bag did not deploy; only the driver-side curtain air bag and the passenger-side air bags deployed. The contact was taken to the hospital by ambulance. The doctor diagnosed that the patient had sustained injury to the lower back; the L4 was severely damaged. The contact's chest and head hit the steering wheel. The contact underwent surgery and was scheduled for physical therapy. A police report was filed. The vehicle was towed to an unknown towing yard. The insurance company was notified and deemed the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11670564July 1, 2025
VISIBILITY/WIPER
Sunroof exploded while driving with glass being thrown on my wife's head
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667372June 17, 2025
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted on November 5th, 2024, and confirmed that parts would be available in January 2025. The contact called the dealer in January however, parts were not yet available. The contact then waited and contacted the dealer again in May 2025 and parts were still not yet available. The contact had not heard from the dealer since. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657538April 29, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657263April 28, 2025
ENGINE
2023 CRV Purchased 04/20/2023 April 28, 2025, 51,109 miles. I was having misfires on start up but no warning lights. Then while driving down the highway the vehicle lost power and the dash lite up. I dropped it into S and put on my hazards. I was close to the dealership so I drove it directly there while on the phone with them. They said it was a bad spark plugs. Replaced the plug and reset the codes. Drove it for two more weeks. One morning upon start up every light on the dash was on and the sensor warnings were cycling. Called the dealership they said because the check engine light is solid and not blinking and I live close by to drive it in. Drove it in, dropped it off. Diagnosis: Blown Head gasket. Under warranty Might get it back within 4 days. 23hr $6,000.00 job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656977April 26, 2025
STEERING
When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this issue and I saw lots of 2023 crv owners are reporting the same issues. There is a recall to replace steering spring and to lubricate. But this recall issue is affecting cr-v whole rack and it should be in the recall. Honda did not make the steering properly and its causing many steering issues. There should be a recall on all steering issues. I currently have to drive my car with this issue because I don't have $4k for a new rack which is what they told me at dealer it cost. My crv is less than 2 years old and I should not be experiencing a issue like this and operating this vehicle which is not safe because Honda did not manufacture steering components correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656672April 25, 2025
STEERING
Steering was stiff and difficult to handle car on turns. Lots of extra effort required when deviating from center. Overcorrection could easily cause an accident. Vehicle was recently acquired by dealership from auction. It needs to be added to the recall list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656650April 24, 2025
STRUCTURE:BODY
LEFT SIDE (DRIVERS SIDE) MIRROR VIBRATES AT HIGH SPEEDS. THIS CREATES A DISTORTION WITH THE INABILITY TO SAFELY JUDGE DISTANCES FROM OTHER CARS, ANY OBJECTS NEAR BY, MAKES ATTEMPTS AT LANE CHANGES UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656045April 22, 2025
AIR BAGS, ELECTRICAL SYSTEM:HORN
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656173April 22, 2025
STEERING
It feels difficult to steer at times, almost takes more effort. I am concerned it will continue becoming more difficult and result in an accident. Yes it’s available for inspection. Being unable to steer properly puts my safety, passengers safety, and the safety of my surroundings at risk. Unsure if it’s been reproduced at a service center. It has been inspected, not for this issue. There are absolutely no warning lamps or symptoms prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656061April 22, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654232April 12, 2025
STEERING
As I'm turning at curve the steering locks up and sticks and I have to use a both hands to stay in my lane. You can easily hit a car turning the curve next to you when the steering locks up. I took it to dealer and they knew about having these issues from other CR-V and they said it's the steering rack. pinion. No lights or warning turn on when this happens. Other honda owners on reddit were having the same issues. It's where I found out I can put a complaint so this issue can be reviewed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653883April 10, 2025
STRUCTURE:BODY
The hood seems to wobble/shake during highway speeds. Very noticeable when wind speed is high. Seems to be a common problem with 2023 CRv Hybrids. There should be a recall to have hoods fixed since this is a major safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652836April 4, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for 1–2 seconds, even while the brake pedal is applied. The suspected issue involves the electronic throttle control system or a malfunction during the hybrid system's EV-to-gas transition. There are no warning lights or error codes, and the issue occurs sporadically. The vehicle is available for inspection upon request. This behavior puts both my safety and that of others at risk, especially in heavy traffic or near pedestrians. The unexpected acceleration while braking can lead to rear-end collisions, property damage, or injury, as the vehicle moves unpredictably. Yes. A Honda service technician experienced the issue firsthand while driving my vehicle. He then tested a 2025 CR-V Hybrid and reported similar behavior, suggesting it might be “normal.” However, I strongly disagree, as the acceleration feels unsafe and abnormal. The vehicle has been inspected by the Honda dealership. A formal diagnosis was performed, but they did not find anything unusual. The service center stated they will not proceed further unless I can replicate the issue, which I cannot due to its intermittent nature. The vehicle has not been inspected by police, insurance, or independent mechanics yet. No. There were no warning lamps, alerts, or error messages before, during, or after the sudden acceleration events.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652147April 1, 2025
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652144April 1, 2025
STEERING
I can't control the car properly, because I need to turn the car too much, this is due to the pending market recall and the dealer doesn't fix the problem., they just give excuses, and it's been 5 months and fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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