Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10080658July 9, 2004
ENGINE AND ENGINE COOLING
MY 2004 HONDA CRV IGNITED AND BURST INTO FLAMES. THIS OCCURRED THE SAME DAY AS THE FIRST OIL CHANGE. MILEAGE WAS 5,400.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080667July 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
(1) VEHICLE (2004 HONDA CR-V, VIN#SHSRD68474U20079) WAS BROUGHT INTO BRAHMAN HONDA (LOCAL DEALERSHIP IN MIAMI) FOR ITS FIRST OIL CHANGE ON APRIL 12TH, 2004. CONTINUED NORMAL USAGE OF VEHICLE UNTIL ENGINE CAUGHT ON FIRE ON JUNE 16TH, 2004 AT 8PM.*AK (2) VEHICLE WAS BEING DRIVEN IN NORMAL TRAFFIC CONDITIONS ALONG MAJOR STREET. AS THE VEHICLE WE BEING DRIVEN, IT BEGAN EMITTING LARGE AMOUNTS OF SMOKE FROM ENGINE COMPARTMENT. DRIVER WAS ABLE TO DISENGAGE THE VEHICLE AT A MAJOR INTERSECTION. FIRE DEPARTMENT CAME TO EXTINGUISH THE FIRE AND MOVE THE DISABLED VEHICLE OFF THE ROAD. EVIDENCE OF SIGNIFICANT OIL LEAK CAN BE FOUND. EVIDENCE OF OIL LEAKAGE CAN BE FOUND INSIDE AND UNDERNEATH THE VEHICLE. (3) VEHICLE HAS BEEN BROUGHT INTO BRAHMAN HONDA. PENDING INSPECTION BY INSURANCE COMPANY AND HONDA MECHANICS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081628July 9, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT 65 MPH CONSUMER WAS WARNED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. VEHICLE WAS PULLED OVER, AND THE CONSUMER STOPPED THE ENGINE. IMMEDIATELY, THE FIRE WAS EXTINGUISHED, BUT CONTINUED TO SMOKE. ONCE THE SMOKE CLEARED CONSUMER COULD SEE THAT THE WIRES IN THE ENGINE COMPARTMENT WERE MELTED. SEVERAL NEWS PAPERS WERE RUNNING ADDS CONCERNING FAULTY OIL CHANGES BY HONDA MECHANICS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10078798June 25, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON WEDNESDAY, JUNE 9, 2004 MY 2004 HONDA CRV CAUGHT ON FIRE AFTER LEAVING DEALERSHIP FROM HAVING 1ST OIL CHANGE. I WAS ORIGINALLY TOLD THE PROBLEM WAS "THE OLD O-RING/GASKET WAS NOT REMOVED AND A NEW ONE ADDED ON TOP OF OLD ONE". HOWEVER YESTERDAY WHEN I WENT BY TO GET THINGS OUT OF OTHER CAR I WAS TOLD IT WAS AN ELECTRICAL PROBLEM THAT CAUSED FIRE. DEALERSHIP WANTED TO REPAIR CAR AND GIVE IT BACK TO ME, BUT I REFUSED. AFTER WATCHING MY CAR BURN I JUST COULDN'T TAKE IT BACK....AFTER SEVERAL HOURS OF DISCUSSION AND TO THE POINT OF ME WALKING OUT AND GETTING LEGAL HELP, THEY GAVE ME A NEW 2004 CRV. THE FOLLOWING WEEK I FIND OUT FROM A CO-WORKER THAT HIS PARENTS WHO OWN A 2004 HONDA CRV ALSO CAUGHT ON FIRE AND WAS TOTALLY DESTROYED BY FIRE. THIS COUPLE IN THEIR 70'S ESCAPED UNHARMED. THEY HAD JUST HAD THEIR 1ST OIL CHANGE DAY BEFORE. I HAVE TALKED TO AMERICAN HONDA CORPORATION AND THEY ASSURED ME THERE WERE NO PROBLEMS WITH THE CARS BUT YET THERE ARE NUMEROUS COMPLAINTS ON WEBSITES TALKING ABOUT 2004 CRV FIRES. EVEN THOUGH I WAS GIVEN A NEW CAR I AM NOW AFRAID OF IT AND WHAT MIGHT HAPPEN AGAIN. I AM VERY CONCERNED IF THERE IS A PROBLEM HONDA SHOULD ADDRESS IT BEFORE SOMEONE IS INJURED OR KILLED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10078714June 23, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
HAD OIL AND OIL FILTER REPLACED ON JUNE 16. DROVE HOME, APPROXIMATELY 7 MILES. NEXT DAY DROVE APPROXIMATELY 5 MILES AND CAR WAS TOTALLY DESTROYED BY FIRE. FIRE DEPARTMENT PUT OUT FIRE.POLICE FILLED OUT REPORT.THE HONDA HAD JUST OVER 3,700 MILES AND WAS PURCHASED MARCH 25, 2004. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10078342June 16, 2004
ENGINE AND ENGINE COOLING
ON MAY 29, 2004, I PURCHASED A HONDA CR-V, 2004, VEHICLE FROM CASEY HONDA IN NEWPORT NEWS. IT IS A FOUR-WHEEL DRIVE VEHICLE WITH AUTOMATIC TRANSMISSION. I HAD THE VEHICLE FOR ONLY TWO WEEKS AND I ONLY DROVE IT 109 MILES. THE ODOMETER RIGHT NOW SHOWS 117 MILES. ON JUNE 13, I WAS DRIVING THE VEHICLE IN NEWPORT NEWS, VA WHEN SUDDENLY THE ENGINE STOPPED IN THE MIDDLE OF THE ROAD, IN FRONT OF THE STOP TRAFFIC LIGHT. THERE WAS A BURNING SMELL COMING OUT OF THE HOOD AND THE CHECK ENGINE LIGHT CAME ON. WHEN I TURN ON THE ENGINE THE TACHOMETER SHOW 1000 RPM, THEN 3000 RPM AND THEN BACK AGAIN TO 2000 RPM. THUS THE TACHOMETER SHOWS AN UNSTABLE RUNNING ENGINE WHEN THE TRANSMISSION IS ON THE NEUTRAL OR PARKING POSITION. I WAS ABLE TO START THE ENGINE AFTER A FEW MINUTES AND GET HOME WHICH WAS FORTUNATELY ONLY A MILE AWAY. ON JUNE 14, 2004 I CONTACTED THE CASEY HONDA DEALERSHIP AND THEY SENT THEIR REPRESENTATIVE TO TOW AWAY THE VEHICLE. THE ODOMETER SHOWED 117 MILES. THE SAME DAY THE DEALERSHIP SERVICEMAN, MR. KEVIN, CALLED ME AND TOLD THAT THE VEHICLE IS NOT DRIVABLE AND THAT THEY HAVE TO KEEP THE VEHICLE FOR ABOUT A WEEK UNTIL THE PARTS WILL ARRIVE AND THEY WILL TRY TO FIX IT. HE TOLD ME THAT THE CAUSES OF THE PROBLEM ARE SOME DEFECTIVE PARTS THAT THEY NEED TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075388June 14, 2004
AIR BAGS
CALLED REGARDING RECALL OF 2004 HONDA CR-V. MANUFACTURER HAD NO INFORMATION ABOUT RECALL, COULDNT TELL ME WHEN RECALL NOTICES WERE GOING OUT AND REFERRED ME TO NHTSA FOR MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075866June 8, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING 65 MPH ENGINE STARTED SMOKING AND FLAMES BEGAN COMING FROM UNDER THE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10074947June 7, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
JUST PURCHASED A HONDA CR-V (NEW). WHEN THE GAS TANK IS FILLED UP AT THE PUMP THERE IS GAS SPILLAGE FOLLOWING THE AUTOMATIC SHUTOFF OF THE PUMP. THE AMOUNT IS APPROX. 2 TO 4 OZ OF FUEL. THIS COULD CAUSE A FIRE AND IS ALSO AN AIR POLLUTION SOURCE. THIS SPILLAGE OCCURS EVERY TIME I FILL UP THE TANK. THIS MUST BE CORRECTED. IS THERE CURRENTLY A RECALL??? AM I THE ONLY ONE WITH THIS PROBLEM??? WILL THIS GET FIXED??? WHO SHOULD I CONTACT NEXT??? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072698May 16, 2004
ENGINE AND ENGINE COOLING:ENGINE
TOOK NEW 2004 HONDA CR-V INTO DEALER (BOB BARBOUR HONDA OF GREENVILLE, NC) FOR FIRST OIL CHANGE ON SATURDAY, MAY 15 2002. ON SUNDAY, WHILE DRIVING ACROSS TOWN TO CHURCH WITH MY WIFE AND TWO YOUNG CHILDREN, I NOTICED A LARGE AMOUNT OF SMOKE. I PULLED OUT OF TRAFFIC AND A MAN AT A NEARBY BUSINESS CAME RUNNING OUT YELLING THAT MY CAR WAS ON FIRE. WE EXITED THE VEHICLE, UNBUCKLED THE CHILDREN FROM THE SAFTEY SEATS AND GOT AWAY FROM THE CAR. THE FIRE DEPT WAS CALLED TO EXTENGUISH THE FIRE. POLICE OFFICER ALSO ARRIVED ON THE SCENE. AS IT IS A SUNDAY, I HAVE NOT BEEN IN CONTACT WITH THE DEALER YET TO DETERMINE HOW THEY INTEND TO CORRECT THE SITUATION. THIS IS A VERY DANGEROUS SITUATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10073654May 14, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 45 MPH VEHICLE STALLED. THIS CAUSED A LOSS OF STEERING AND BRAKES. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED TO REPLACE THE OIL PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072359May 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY CAR HAD BEEN PARKED FOR SEVERAL HOURS AT A RELATIVELY FLAT AREA AT THE TOP OF A HILL. WHEN I GOT IN TO START THE CAR, THE LIGHT CAME ON THAT THE TAIL GATE WAS OPEN. I WENT TO THE BACK OF THE VEHICLE TO SLAM THE GATE AND THE WINDOW. WHEN I GOT AROUND TO THE FRONT DOOR OF THE CAR AND OPENED IT, I HEARD A POP AND THE CAR STARTED ROLLING. I STUCK MY FOOT IN TO GET MY FOOT ON THE BRAKE, BUT THE OPEN DOOR KNOCKED ME DOWN AND THE CAR CONTINUED ROLLING TILL IT HIT A STONE WALL. I AM SURE THAT I HAD THE CAR IN PARK. THAT DAY I GOT A RENTAL CAR WHICH HAS THE GEAR SHIFT ON THE FLOOR. MY CAR HAS THE GEAR SHIFT ON THE DASH BOARD. FOR DAYS, EVERY TIME I STOPPED, MY HAND WOULD AUTOMATICALLY GO UP TO THE DASH BOARD TO MOVE IT INTO PARK. I AM SURE I HAD THE CAR IN PARK. IT WAS NOT ROLLING WHEN I WAS STANDING BEHIND IT TO SLAM THE TAIL GATE AND WINDOW. IT WAS NOT ROLLING WHEN I WENT BACK TO THE FRONT DOOR. I DON'T KNOW WHAT THE "POP" WAS, BUT THAT WAS WHEN THE CAR STARTED ROLLING. FORTUNATELY, MY INJURY WAS SLIGHT. WHEN THE DOOR KNOCKED ME DOWN, I ROLLED AWAY FROM THE CAR. THE BOTTOM OF THE OPEN DOOR BRUISED AND GOUGED THE FRONT OF MY RIGHT LEG. I DID NOT GO TO THE HOSPITAL. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10067877April 26, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY WIFE WAS DRIVING DOWN THE ROAD AND THE ENGINE CAUGHT ON FIRE. SHE WAS IN TOWN DOING ABOUT 30 MPH. THE FIRST INDICATION OF FIRE WAS SMOKE COMING OUT OF THE HOOD. SHE STOPPED THE CAR AND GOT OUT. ANOTHER MOTORIST THAT STOPPED SAID FLAME WERE COMING OUT OF THE RIGHT FRONT SIDE OF THE VEHICLE WHEN MY WIFE WAS DRIVING DOWN THE STREET. THE FIRE DEPARTMENT SAID THE CAR WAS TOTALLED. I AM WAITING ON THE INSURANCE COMPANY TO LOOK AT THE VEHICLE. THE CAR WAS PURCHASED IN DECEMBER 2003 - NEW. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10066447April 19, 2004
LATCHES/LOCKS/LINKAGES
OUR CLIENT, WILSON SANCHEZ, WAS DRIVING HIS 2004 CR-V MPV WHEN IT SLID ON ICE AND ROLLED ONTO ITS ROOF. THE REMOVABLE PICNIC TABLE, A STANDARD ACCESSORY IN THAT MODEL VEHICLE, FELL OUT OF ITS RETAINED POSITION IN THE REAR CARGO AREA AND STRUCK MR. SANCHEZ ON THE LEFT SIDE OF HIS HEAD BEHIND HIS EAR. HE RECEIVED SERIOUS INJURIES. THE TABLE DESIGN DOES NOT SECURE IT IN PLACE IN A ROLLOVER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10059393March 17, 2004
ENGINE AND ENGINE COOLING
WHEN DRIVING VEHICLE STALLED. CONSUMER CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK DEALER REFUSED TO TELL CONSUMER THE SPECIFIC DEFECT ON VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060859March 9, 2004
UNKNOWN OR OTHER
ONE MONTH AGO I PURCHASED A 2004 HONDA CR-V. THIS AFTERNOON ON MY WAY HOME FROM WORK, I WENT TO HIT THE BRAKE PEDAL WHEN I DISCOVERED SOMETHING HAD FALLEN OVER THE BRAKE PEDAL. HONDA HAS PUT A PIECE OF PLASTIC UNDER THE DASH FOR SOME REASON AND DEVISED SOME RINKY DINK WAY TO HOLD IT IN PLACE. THE LATCH WAS STILL IN THE LOCKED POSITION BUT IT HAD VIBRATED TO THE SIDE AND CAME LOOSE, FALLING ON THE BRAKE PEDAL AND ALMOST CAUSING AN ACCIDENT. FORTUNATELY I WAS NOT FOLLOWING TO CLOSE SO I HAD TIME TO STOP BEFORE REAR ENDING THE CAR IN FRONT OF ME, BUT JUST BARELY. I WAS NOT ABLE TO PULL OVER TO REMOVE THE PIECE OF PLASTIC FOR SEVERAL MORE MILES AND ONCE AGAIN, CAME CLOSE TO REAR ENDING SOMEONE BECAUSE THIS PIECE OF PLASTIC HAD FALLEN OVER THE BRAKE PEDAL. I THINK YOU NEED TO TAKE A LOOK AT THIS AND HAVE HONDA FIX THIS BEFORE SOMEONE HAS A REALLY BAD ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056674February 6, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
A LUG BOLT ON THE FRONT LEFT WHEEL BROKE OFF OF MY 2003 CRV. NOT SURE, BUT IT HAS BEEN WITHIN ABOUT 30 DAYS. I NOTICED IT A COUPLE OF DAYS AGO. I AM THE ORIGINAL OWNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051530January 2, 2004
VISIBILITY:WINDSHIELD
2004 HONDA CR-V WINDSHIELD STRESS FRACTURE Y CR-V WAS 6 WEEKS OLD WITH 600 MILES ON IT WHEN I DISCOVERED A STRESS FRACTURE IN THE FRONT WINDSHIELD GLASS BEGINNING AT THE PILLAR AND WORKING HORIZONTALLY. EALER AGREED TO FIX UNDER WARRANTY. DEALER PERSONNEL AND THE AUTO GLASS REPAIR TECHNICIANS REPORT SEEING THIS PROBLEM ON CR-VS AND ELEMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050941December 22, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS ON 2004 HONDA CRV DO NOT FUNCTION AS MANUAL STATES. WHEN INSERTING KEY INTO DRIVER'S SIDE DOOR, TURNING KEY CLOCKWISE, AND HOLDING, ALL THE DOORS DO NOT UNLOCK AS STATED IN THE MANUAL. INSTEAD, ONLY THE DRIVER DOOR OPENS. SAME PROBLEM EXISTS ON PASSENGER SIDE OF CAR. HONDA CLAIMS MANUAL ENTRY IS A TYPO AND CAR IS DESIGNED TO FUNCTION THAT WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048506November 21, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER AND PASSENGER SIDE FRONT WINDOWS GO ALL THE WAY UP WHEN USING THE CONTROLS TO RAISE THE WINDOW. THE DEALER INDICATED TO THE CONSUMER THAT THIS IS THE WAY THE VEHICLE WAS DESIGNED. PLEASE PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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