Honda CR-V Complaints (2025)

291 consumer complaints on file.

#11631859December 20, 2024
UNKNOWN OR OTHER
I GOT THE RECALL NOTICE. STILL ITS NOT RECTIFY BY Bennet Honda, Lebanon, PA What is the next procedure Please advise? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631661December 19, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
I bought new 2025 Honda CR-V Hybrid from Germain Honda of Dublin, OH on [XXX]. It's supposed to get Highway *MPG:34 [3], / City MPG: 40 [3] *EPA ESTIMATED. I got up to 37 to 39 mpg in the city for the few months. Since last 2 1/2-month milage start reducing every day. Now it reaches to 28.3 MPG When I Travelled from Chicago, IL to Powell, OH on [XXX] I only got 29 to 30 MPG. Now in the city, I am only getting 28.3 to 28.5 MPG. Weather may have some impact, but it cannot reduce from 39 MPG to 28 MPG. I am also paying $100/year for use of Hybrid card to MVA. Germain Honda dealer checked the car on November 12th, and they said everything is ok but there's is an issue. At present I am only getting 28.3 MPG. Also, I have called dealer for recall issue for several times, still they don't have parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631263December 17, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631014December 16, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630806December 15, 2024
FUEL/PROPULSION SYSTEM, STEERING, WHEELS
I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630648December 13, 2024
STEERING
Our CRV hybrid is experiencing the sticking steering wheel issue. It takes force to move the steering wheel at freeway speeds. It is not included in the recall but clearly has the issue. Our local Honda service dealer blew us off and is unwilling to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630373December 12, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629246December 6, 2024
STEERING
I first heard of the safety recall in October 2024 regarding: "Increased friction between the worn gear and worn wheel can increase steering effort and difficulty, increasing the risk of a crash or injury." I received a safety recall notice from Honda in November 2024 for my vehicle: Manufacturer Recall Number QJT NHTSA Recall Number 24V-744 I then scheduled an appointment for the recall repair with my Honda dealer and was given an appt. Two days before my appt I was contacted by the Honda dealer service representative stating that my appt will be canceled because they are not in possession of gear springs. He stated that they do not have any foreseeable date for which they will receive the gear springs and there is a shortage across the state. I stated that I am fearful for my and my family's safety if I drive the car. He stated that he was told by America Honda Motor Co , "It is safe to drive the vehicle and that there is no danger of the steering seizing up to cause an accident". He went on to say if I have any issues with the steering to call for an appt, drive it in and they will assess the car to determine if it is related to the recall and then they will contact Honda and see if they can expedite the part. From the time I heard of the recall it took 30 days to receive the official recall notice in order to schedule an appointment, then wait for an appt this month only to have it cancelled by the Honda dealer. Honda is minimizing the importance of this safety recall. The point of a safety recall is to remedy the issue across the board, not wait to see if something happens and then assess whether or not to remedy the issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628777December 4, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628516December 3, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628677December 3, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle has under 5000 miles. On 4 separate drives, the warning light came on for the COLLISION MITIGATION BRAKING SYSTEM. The warning message told me to go to the dealer. The second time it came on the car made a false brake (there was no car in front of me) I have taken it to the dealer twice and left it with them. The first time they could not find anything wrong and told me to come back if it happened again. The second time they said my sensors may have been dirty and that's why they came on. The third and fourth time my sensors are clean and the message still appeared. I am worried that The automatic braking system can cause an accident by breaking when it shouldn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628621December 3, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628539December 3, 2024
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the contact slammed on the brakes to make an emergency stop. The vehicle stopped, but the engine revved to 500-800 RPMS. The contact stated that upon releasing the brake pedal, the vehicle lurched forward, and the RPMs were significantly higher than normal. The contact depressed the brake pedal, and the contact released the brake pedal again; however, the failure recurred. The contact stated that upon turning off and restarting the vehicle, the failure persisted. The contact pulled into a parking lot and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628091November 30, 2024
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
This is a complaint about the unresolved recall that I have been put on a waitlist for many months now. The Dealership said that Honda will mail me when the parts will be ready for repaired, but it’s been many months since the NHTSA saying the remedy is available. My appointment with the dealership had been canceled the last minute by my dealership after a promise of a mailing notice, but time has flew long enough. I am afraid for my safety on the road as my new vehicle is completely within the range of damage for the unresolved remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628006November 29, 2024
UNKNOWN OR OTHER
Vehicle’s wireless and cable CarPlay functions skip/lag, and then cause the infotainment system to shut down and restart several times during each drive. Vehicle was taken to dealership (where dealer was unable to replicate). Service department performed a hard reset of the head unit, problem was resolved for 3 days before problem began again and has not been resolved after several system resets. Problem persists with different phones, as well as in a personal friend’s 2025 Pilot Trailsport. The problem happens multiple times during freeway trips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627665November 27, 2024
STEERING
The contact owns a 2025 Honda CR-V. The contact stated while driving and making a right or left turn, the steering wheel was momentarily stiff. The local dealer was notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The contact recently received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure with the recall. The manufacturer was not contacted. The failure mileage was 3,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627185November 25, 2024
VISIBILITY/WIPER
The driver's side side view mirror shakes while driving at highway speeds. This makes using the mirror extremely difficult and dangerous when attempting to merge or switch lanes as it it difficult to clearly see. I brought this to the dealership to get it fixed, but they said that "all Honda CRV side view mirrors shake that much."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626913November 22, 2024
VISIBILITY/WIPER
the driver's side mirror is distorted and vibrates on freeway. has already been replaced once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626728November 21, 2024
STEERING
When I am driving over 40 miles per hour my steering feel stiff and it becomes hard to steer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626330November 20, 2024
STRUCTURE:BODY
The hood is not completely secure and vibrates at highway speeds. This is not an official incident but rather a general complaint. I am worried that the vibrating hood is going to eventually malfunction and fly off the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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