Honda Clarity Complaints (2018)

163 consumer complaints on file.

• #11082219March 30, 2018
  UNKNOWN OR OTHER

  THE VEHICLE'S COMPUTER USES PAST DRIVING HISTORY AND FUEL STATE (AMONG POSSIBLY OTHER DATA) TO CALCULATE AN EXTIMATED HV RANGE SO THAT THE DRIVER CAN KNOW APPROXIMATELY HOW FAR THE VEHICLE CAN SAFELY TRAVEL BEFORE NEEDING TO REFUEL AND/OR RECHARGE. THIS FUNCTION IS NOT WORKING CORRECTLY ON MY VEHICLE NOR ON ANY OF THE NUMEROUS OWNER'S WHO HAVE POSTED ON INSIDEEV FORUMS IN THE CLARITY SUBSECTION. IT APPEARS TO BE A UNIVERSAL PROBLEM. IT WILDLY PRESENTS RANGES OF 100S TO 1,000S OF MILES ABOVE WHAT THE VEHICLE IS CAPABLE OF AND ONLY GETS WORSE WHENEVER MORE GAS IS PUT IN THE TANK. THIS IS A SAFETY ISSUE BECAUSE AT FIRST THE OVERSTATED PRESENTED RANGE IS STILL SOMEWHAT BELIEVABLE AND A DRIVER COULD RUN OUT OF GAS FOLLOWING IT AND FIND THEMSELVES IN A POTENTIALLY DANGEROUS OR LIFE THREATENING SITUATION IF STRANDED IN BAD WEATHER. THIS IS A UNIVERSAL PROBLEM WITH ALL 2018 HONDA CLARITY PHEVS. IT'S OBVIOUSLY A SOFTWARE MISCALCULATION THAT COULD EASILY BE FIXED WITH AN UPDATE. I HOPE YOU WILL LOOK INTO THIS BEFORE IT CAUSES A TRAGEDY. IF YOU INSPECT THE OWNER'S MANUAL YOU WILL SEE THAT THERE IS A PICTURE OF THE DISPLAY ON THE DASHBOARD WITH 2,000+ MILES OF HV RANGE. SOMEHOW THIS SLIPPED BY HONDA. OBVIOUSLY NO ONE IS GOING TO BELIEVE THAT THE VEHICLE WILL GO 1,000S OF MILES BETWEEN FILLUPS/RECHARGING, BUT EARLY ON WHEN IT'S JUST OVERSTATING RANGE BY A FEW HUNDRED MILES, A DRIVER COULD BELIEVE IT AND GET STRANDED IN A POTENTIALLY DANGEROUS SITUATION (EG. WEATHERWISE). THANK YOU FOR HELPING KEEP ALL OF US SAFE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11079907March 17, 2018
  POWER TRAIN

  VEHICLE ENGINE RESPONDED TO ACCELERATOR PEDAL INPUT, BUT WOULD NOT TRAVEL AT GREATER THAN 25 MILES PER HOUR ON SLIGHT UPHILL. VEHICLE HAD BEEN STARTED AFTER BEING OFF FOR APPROXIMATELY TWO HOURS. HIGH VOLTAGE BATTERY WAS DRAINED AND VEHICLE WAS OPERATING EXCLUSIVELY ON GAS ENGINE. VEHICLE HAD BEEN ION "ON" CONDITION FOR SEVERAL MINUTES PRIOR TO STARTING DRIVING. VEHICLE HAD TO BE PULLED INTO NEARBY BUSINESS, SINCE IT COULD NOT MAINTAIN SPEED WITH FLOW OF TRAFFIC ON 50 MOH ROAD. PROBLEM RESOLVED AFTER APPROXIMATELY TWO MINUTES OF SLOW DRIVING. ISSUE APPEARS TO BE RELATED TO TRANSMISSION OF POWER FROM ENGINE TO DRIVE SYSTEM. POSSIBLE THAT GAS ENGINE POWER IS DIVERTED TO CHARGING HIGH VOLTAGE BATTERY, RATHER THAN PROVIDING POWER TO WHEELS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11073453February 18, 2018
  EXTERIOR LIGHTING

  THE HEADLAMPS DO NOT EXTEND OUT FAR ENOUGH CAUSING A SAFETY CONCERN. I HAVE HAD THEM ADJUSTED TWICE AND THEY STILL DO NOT EXTEND OUT ENOUGH.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0