GMC Yukon Complaints (2009)

176 consumer complaints on file.

#10641289October 3, 2014
AIR BAGS, STRUCTURE
A CRACK HAD APPEARED ON THE DASHBOARD GOING TO THE DIRECTION OF THE AIRBAG. I HAD ATTEMPTED TO CONSULT WITH THE LOCAL GMC DEALERSHIP THAT STATED IT'S NO THREAT AND BASICALLY SENT ME ON MY WAY. IT'S BEEN A YEAR LATER AND NOW NOT ONLY HAS IT CRACKED IN THAT ONE AREA BUT I HAVE 2 ADDITIONAL CRACKS AND THE DASH HAS SEPARATED APPROX. 1/2" AT THE AIRBAG. IT SERIOUSLY CONCERNS ME CONSIDERING I HAVE CUSTODY OF MY GRANDCHILDREN (11 & 9) WHO ARE RIDING IN THIS VEHICLE 99.5% OF THE TIME. I'M DEATHLY AFRAID THE AIRBAG IS EITHER GOING TO DEPLOY ON ITS OWN OR WORSE NOT DEPLOY IF/WHEN IT'S NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630398September 3, 2014
STRUCTURE:BODY:DOOR
DOOR HANDLES ARE FAULTY, SOMETIMES THEY WILL NOT OPEN THE DOOR AND OTHER TIMES YOU CANNOT SHUT THE DOOR BECAUSE, THE DOOR HANDLE GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622583August 15, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
3 OF THE 4 DOOR LOCKS FAILED TO WORK AS INTENDED, I.E., WITH FOB AND HAD TO BE MANUALLY MANIPULATED TO OPEN DOORS. ONE DOOR COULD BE OPENED WITH KEY. ONE DOOR COULD ONLY BE OPENED IF LOCK WAS PULLED UP MANUALLY - IT WOULD LOCK AUTOMATICALLY, BUT TOOK MANUAL INTERVENTION TO GET THE LOCK IN THE UN-LOCK POSITION. UNLESS THERE WAS AN ADULT IN THIS POSITION TO OPEN THE LOCK, THE DOOR COULD NOT BE ACCESSED FROM THE OUTSIDE. THIS WAS A REAR PASSENGER DOOR AND CAUSED GREAT CONCERN WHEN CHILDREN WERE IN THE CAR. I HAVE HAD THE 3 LOCKS REPLACED AT A GREAT DOLLAR COST, BUT COULD NOT IN GOOD CONSCIENCE HAVE CHILDREN IN THE REAR SEAT WITHOUT HAVING IT DONE. I HAVE REQUESTED REIMBURSEMENT FROM GMC AS I DO NOT BELIEVE A 75% FAILURE RATE ON DOOR LOCKS IS ACCEPTABLE SAFE PERFORMANCE OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620695August 7, 2014
ELECTRICAL SYSTEM
2009 GMC YUKON EXPERIENCED COMPLETE ELECTRICAL FAILURE WHILE DRIVING 30 MPH. EVERYDAY FOR THE LAST TWO WEEKS MY YUKON EXPERIENCES INTERMITTENT ELECTRICAL FAILURE AS IF YOU TURNED THE CAR OFF AND REMOVED THE KEY, THEN IT THE POWER COMES RIGHT BACK WITHIN A FEW SECONDS. THIS POSSES A SIGNIFICANT DANGER TO ME AND MY FAMILY DUE TO, HEADLIGHTS, TAIL LIGHTS, BRAKING LIGHTS, TURN SIGNALS ARE ALL OFF. WHEN I TURN THE YUKON OFF THE ELECTRICAL SYSTEM FAILS ONCE I TURN THE KEY TO OFF AND REMOVE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620786August 7, 2014
AIR BAGS, STRUCTURE
THE TOP COVER OF THE DASHBOARD HAS A CRACK ON THE HUMP ABOVE THE INSTRUMENT CLUSTER AND ON THE PASSENGER SIDE. I AM CONCERNED THAT THIS WILL AFFECT THE PERFORMANCE OF THE AIR BAG...GOD FORBID THAT THE VEHICLE MAY BE INVOLVED IN AN ACCIDENT AND THE AIR BAG DOES NOT DEPLOY CORRECTLY. THAT COULD BE THE DIFFERENCE BETWEEN LIFE AND DEATH. THE VEHICLE IS A 2009 GMC YUKON, WITH ALL THE TECHNOLOGY AND ADVANCES GM HAS MADE, I WOULD ASSUME THAT A SAFETY ISSUE OF THIS DEGREE WOULD WARRANT A RECALL OR IMMEDIATE ATTENTION AND RESPONSIBILITY FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616311July 25, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO WATER BEING PRESENT INSIDE THE FUEL PUMP CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 09V154000( FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 110,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615522July 22, 2014
SERVICE BRAKES
IN LATE MAY 2014 I STARTED GETTING A BRAKE ERROR MESSAGE & MY BRAKES WOULD NOT WORK PROPERLY. I WOULD PUSH DOWN ON THE BRAKES & IT WOULD BE HARD TO BRAKE. I WAS BARELY ABLE TO PULL OVER, HOWEVER I MADE IT TO THE SIDE OF THE HIGHWAY & TURNED OFF MY VEHICLE, WHEN I TURNED IT ON THE BRAKE ERROR WAS GONE & MY BRAKES SEEMED TO WORK. I TOOK MY CAR TO THE DEALER ON MAY 29, 2014 THEY SAID IT WAS THE MASTER BRAKE CYLINDER SENSOR, BUT I HAD TO WAIT BECAUSE GM HAD THE ITEM ON BACK ORDER. I GOT THE CAR REPAIRED BUT THE DAY AFTER I PICKED IT UP THE SAME THING HAPPENED BUT THIS TIME MY BRAKES FAILED COMPLETELY & WE HAD TO USE THE EMERGENCY BRAKES AND ALMOST GOT INTO AN ACCIDENT DUE TO THE FAILURE. I TOOK THE CAR IN AGAIN & THEY SAID THEY NEEDED TO REPAIR THE ABS BRAKE ASSEMBLY, SO WE PROCEEDED TO APPROVE THE REPAIR & GET THAT FIXED. I PICKED UP THE CAR AFTER THIS 2ND REPAIR FOR THE SAME ISSUE,BUT WHEN I WAS DRIVING OFF THE LOT I AGAIN GOT THE SAME BRAKE ERROR MESSAGE & MY BRAKES AGAIN WERE FAILING. I DID A U TURN BACK INTO THE DEALER. MY CAR HAS BEEN THEE EVER SINCE. THIS TIME AROUND THEY SAID I NEEDED A COUPLE MORE PARTS ONE BEING AN ADAPTER GM # 25862232. HOWEVER, THIS ADAPTER IS NOT AVAILABLE ANYWHERE IN THE USA OR ABROAD. I CONTACTED GM & THEY SAID THEY KNOW MY CARS REPAIR ISSUES BUT DO NOT HAVE THE PART AND DON'T KNOW WHEN THEY WILL HAVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615524July 22, 2014
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ON THE HIGHWAY BETWEEN 65-70 MILES AN HOUR MY VEHICLES CHECK ENGINE LIGHT CAME ON AND LA MESSAGE OF ENGINE POWER REDUCED APPEARED. THE VEHICLE LOSS POWER BUT I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY. THE CAR WOULD NOT TURN ON AND I HAD TO CAL AAA TO TAKE MY CARE TO THE DEALER. THE DEALER SAID THAT THE VALVE BODY INTERNALLY SHORTED THE MEMORY CIRCUIT AND THE CRANKSHAFT SENSOR SHORTED. THE DEALER SAID THAT THEY FOUND THE HARNESS FOR THE CRANKSHAFT HAD MELTED AND SHORTED OUT THE SENSORS. THEY REPAIRED THE HARNESS, REPLACED THE SHORTED OUT SENSOR AND REPLACED THE VALVEBODY/TCM. DO NOT KNOW WHAT CAUSED THE VALVE BODY TO SHORT AND CAUSE THE CRANKSHAFT SENSOR TO MELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608011July 3, 2014
AIR BAGS
CONCERN ABOUT THE SAFETY DURING A COLLISION OR AIRBAG DEPLOYMENT FROM SHARP PLASTIC EXPOSED DUE TO THE CRACKS IN THE DASH CUTTING THE AIRBAG OR SHARDS OF PLASTIC BECOMING PROJECTILES POTENTIALLY CAUSING INJURY TO OCCUPANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604313June 18, 2014
STRUCTURE
WHEN NOT IN USE MY AUTO IS STORED INSIDE AN ATTACHED GARAGE. ONE MORNING WHEN I ENTER THE VEHICLE TO GO TO WORK I NOTICE A CRACK ON THE DASH ABOVE THE GLOVE BOX. IT WAS NOT THERE THE DAY BEFORE. NO ONE HAD BEEN IN THE VEHICLE EXCEPT ME AND THAT WAS THE DAY BEFORE TO DRIVE TO WORK AND TO DRIVE HOME. IT SAT IN THE GARAGE OVERNIGHT AND THE CRACK WAS NOTICED THE NEXT MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586579May 5, 2014
STRUCTURE:BODY:DOOR
2009 YUKON DENALI... ON 2 SEPARATE OCCASIONS WHILE ATTEMPTING TO OPEN VEHICLE USING EXTERNAL DOOR HANDLES, THE FRONT PASSENGER SIDE DOOR HANDLE & REAR DRIVER'S SIDE DOOR HANDLE CAME OFF. THESE ARE THE CHROME PLATED MODELS. I WAS TOLD BY MULTIPLE SALES PERSONNEL, SERVICE TECHS, & SERVICE MANAGERS THAT THIS IS A COMMON PROBLEM (APPARENTLY THERE IS SOME SORT OF ISSUE WITH THE CHROME PLATED MODELS). I ALSO HAVE FRIENDS WITH SIMILAR MODELS- YUKON & TAHOE THAT HAVE EXPERIENCED THE SAME ISSUE. SOME HAVE REPLACED ALL 4 DOOR HANDLES. I FEAR THAT I WILL BE REPLACING THE REMAINING DOOR HANDLES IN THE NEAR FUTURE. I HAVE AN EXTENDED WARRANTY BUT WAS TOLD THAT IT IS NOT COVERED. OF COURSE THEY CONSIDER THIS A COSMETIC ISSUE & NOT A SAFETY ISSUE SO I TRULY DOUBT THAT THERE WILL BE A RECALL. I HAVE ALSO SEEN ON FORUMS THAT THIS IS A VERY COMMON PROBLEM AMONG GMC YUKON & CHEVY TAHOE OWNERS STARTING AROUND THE 2007 MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586692May 5, 2014
STRUCTURE
DASH BOARD CRACKED ON THE PASSENGER SIDE TOP LEFT OF THE AIR BAG...AIR BAG IS NOW 1/2 HIGHER THAN THE SAGGING DASH. THIS IS NOW A SAFETY ISSUE BECAUSE AIR BAG IS NO LONGER PROPERLY SUPPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585593April 29, 2014
AIR BAGS, STEERING
THE AIR BAG LIGHT IS ON, AND STEERING SOUND. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575448March 28, 2014
STRUCTURE
DASH IS CRACKING CLOSE TO AIR BAGS. CONCERNED IT MAY NOT DEPLOY OR WILL GET PUNCTURED BY THE EXPOSED CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575161March 27, 2014
AIR BAGS, STRUCTURE
FEBRUARY 2014 I HAD NOTICED 3 CRACKS ON MY DASH BOARD, 2 OF THEM BEING RIGHT BY THE PASSENGER AIRBAG. I HAVE CONTACTED GM TO FIX THE ISSUE BEFORE ANYTHING BAD HAPPENS WITH THE AIR BAGS. THEY WANT ME TO PAY $900 TO HAVE THIS FIXED BUT IT IS A SAFETY ISSUE. I AM IN CONSTANT WORRY IF MY AIR BAGS WILL DEPLOY AT ANY POINT IN TIME DUE TO THE CRACKS. OR IF I HAPPEN TO GET INTO AN ACCIDENT WILL MY AIR BAGS NOT DEPLOY OR WILL THERE BE A DEFECT IN THE AIR BAGS DUE TO PLASTIC CUTTING THE AIR BAG OPEN ON DEPLOY. GM IS VERY AWARE OF THIS PROBLEM AS I KNOW 500 CASES ALREADY WITH THIS SAME ISSUE AS THEY ALL HAVE THE SAME CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563397February 7, 2014
STRUCTURE
THE DASH WHERE THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT PANEL CRACKED. WHEN I WAS SEARCHING TO FIND A REPAIR SHOP NEAR ME, I CAME ACROSS SEVERAL BLOGS (HTTP://REPAIRPAL.COM/THE-UPPER-DASH-MAY-CRACK-554 AND HTTP://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2009/ACCESSORIES-INTERIOR/CRACKED_DASHBOARD.SHTML) MANY PEOPLE COMPLAINING OF THE EXACT CRACKS. WHEN I CALLED GMC THEY EXPLAINED ANY RECALL HAS TO BE PROCESSED THROUGH THIS ASSOCIATION, WHICH I CERTAINLY WASN'T AWARE OF, AND I DO NOT THINK THE OTHER PEOPLE WERE EITHER BECAUSE IT'S AN APPROXIMATELY $1,600 REPAIR AT THE DEALERSHIP, AND PEOPLE HAVE PAID IT. I REALLY THINK THIS IS AN ISSUE THAT SHOULD BE RECTIFIED THROUGH GMC, SO IF THIS ONE COMPLAINT IS NOT ENOUGH, PLEASE GIVE ME AN OPPORTUNITY TO FIND OTHERS WITH THE SAME ISSUE TO FILE A COMPLAINT AS WELL. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563350February 7, 2014
ELECTRICAL SYSTEM
DOOR LOCK ACTUATORS HAVE FAILED ON 2 OF OUR 4 DOORS. GM REFUSES TO COVER UNDER WARRANTY. I'M WAITING FOR OTHERS TO FAIL NOW AS THIS IS ALL OVER THE INTERNET WITH SIMILAR FAILURES FOR THE 2009 MODEL YEAR. DEALER WANTS OVER $350 PER DOOR TO FIX. IT'S SO BAD THERE'S A YOU TUBE VIDEO ON HOW TO FIX IT YOURSELF. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559431January 11, 2014
ELECTRICAL SYSTEM
VEHICLE DOES NOT START BECAUSE OF DEAD BATTERY. VEHICLE TAKEN TO THE DEALER. DEALER STATES BATTERY IS FINE. ON THE SECOND INCIDENT A NEW BATTERY IS PURCHASED. DEALER CONTINUES TO STATE OF NOT SEEING AN ISSUE. THE VEHICLE HAS NOT STARTED ON THREE OTHER OCCASIONS. FIVE TIMES TOTAL IN A TWO YEAR PERIOD. THE DEALER DOES NOT SEE ANYTHING WRONG. TO COPE WITH THE ISSUE WE HAVE BOUGHT A NEW BATTERY AND A BATTERY JUMP STARTER. WE SHOULD NOT HAVE TO DO THIS FOR A VEHICLE. OUR VEHICLE IS A NORMAL GMC YUKON DENALI. WE HAVE NOT ADDED ANY AFTERMARKET PARTS. WE FEEL THIS SHOULD BE PART OF A RECALL IN WHICH THE MANUFACTURER NEEDS ADDRESS AND FIX AT THEIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555147December 7, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
LOCKS JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543684September 15, 2013
AIR BAGS, STRUCTURE
CRACK NEAR PASSENGER AIRBAG, ABOVE STEERING WHEEL AND ANOTHER STARTING TO FORM NEAR THE INITIAL CRACK ON THE PASSENGER SIDE. CALLED GM CUSTOMER SERVICE AND THEY PRETEND THEY HAVE NEVER HEARD OF THE PROBLEM, THOUGH THERE ARE HUNDREDS COMMENTS ON FORUMS/GROUPS ONLINE. I AM CONCERNED ABOUT MINE AND MY FAMILY'S SAFETY IN THE EVENT OF A COLLISION WHERE THE AIRBAGS MAY DEPLOY. WILL THEY DEPLOY PROPERLY? WILL THE SHARDS OF PLASTIC FROM THE FAULTY DASH CAUSE FURTHER INJURY? GM NEEDS TO ISSUE A RECALL FOR THESE VEHICLES AND DO THE RIGHT THING FOR THEIR CONSUMERS BY REPAIRING THE DASHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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