GMC Yukon Complaints (2001)

232 consumer complaints on file.

#767704September 25, 2002
SEAT BELTS:FRONT:ANCHORAGE, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
LACK OF 3 POINT RESTRAINT SYSTEM AND HEAD RESTS ON MIDDLE POSITION OF BENCHES. I HAVE SIX CHILDREN WHO ARE QUICKLY OUTGROWING CAR SEATS. I BELIEVE 2 PT RESTRAINTS ARE UNSAFE. WHEN WILL THEY BECOME STANDARD IN LARGE UTILITY VECHICLES LIKE THE YUKON XL? LESSER CARS ARE EQUIPPENT WITH THEM. HOW DOES A MOTHER CHOOSE WHICH 2 CHILDREN TO PLACE IN THE LESS SAFE SEATS? NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018583September 12, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE IS LEAKING FUEL FROM TOP OF TANK ASSEMBLY. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017676August 30, 2002
AIR BAGS:FRONTAL
PULLING OFF FROM A STOP RAN A RED LIGHT AT 45 MPH AND HIT DRIVER'S SIDE DOOR, AND KNOCKED RIGHT REAR TIRE OFF VEHICLE. NONE OF AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016136August 13, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
AFTER STARTING VEHICLE CONSUMER NOTICED FUEL LEAKING FROM DRIVER SIDE OF VEHICLE. VEHICLE WAS TOWED TO DEALER, THE CONNECTOR TO FUEL TANK HAD SEPARATED. *AK CONSUMER STATES THAT THE FUEL LINE ON THE PRESSURE SIDE OF FUEL PUMP FAILED, FUEL PUMP WAS PUMPING FUEL ONTO DRIVEWAY. DEALERSHIP REPLACED CONNECTOR WITH SAME PART. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765532August 12, 2002
ELECTRICAL SYSTEM:IGNITION
TRUCK HAS FAILED TO START TWICE. WHEN DRIVING, AT RANDOM TIMES ALL GAUGES EXCEPT SPEEDOMETER AND TACHOMETER WILL SHUT OFF, MESSAGE CENTER WILL ACT LIKE IGNITION IS OFF. TRUCK HAS NOT SHUT DOWN WHEN THIS OCCURS YET, BUT THE COMPUTER SEEMS TO THINK THE ENGINE IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014225July 18, 2002
PARKING BRAKE:CONVENTIONAL
EMERGENCY BRAKE WILL NOT HOLD WHEN VEHICLE IS ON AN INCLINE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013730July 11, 2002
SEAT BELTS:FRONT:ANCHORAGE
WHEN SITTING IN PASSENGER'S SEAT AND USING SEAT BELT, SEAT BELT WILL START TO LOCK UP ONCE CONSUMER MOVES, AND WILL NOT UNLOCK UNTIL CONSUMER UNLOCKS THE BUCKLE. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013731July 11, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN PUSHING KNOB OF HEATER TO BLOW ON FLOOR 75 PERCENT OF THE AIR WILL FLOW INTO WINDSHIELD, OPPOSED TO THE FLOOR. CONTACTED DEALER. *AK. CONSUMER STATED WHEN HEATER MODE IS SELECTED FOR FLOOR LEVEL, 75 PERCENT OF THE HEAT GOES ON WINDSCREEN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566304June 27, 2002
AIR BAGS, SEAT BELTS:FRONT:ANCHORAGE
THE VEHICLE HAS BEEN INVOLVED IN TWO ACCIDENTS IN WHICH NEITHER TIME DID THE AIR BAGS DEPLOY,DURING ONE ACCIDENT THE CONSUMER SAYS SHE ALSO DOESNT REMEMBER THE SEAT BELT TIGHTENING CAUSING HER TO STRICK HER HEAD ON THE STEERING WHEEL AND KNEES TO HIT THE DASH. *MJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8012642June 25, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING
VEHICLE HAD BEEN SITTING FOR ABOUT 2 HOURS AND CONSUMER DROVE VEHICLE LESS THAN A BLOCK AND TEMPERATURE GAUGE WAS SHOWING HOT. CONSUMER PULLED OVER, AND BLACK SMOKE WAS COMING FROM HOOD. CATALYTIC CONVERTER WAS RED HOT. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT FUEL WAS DUMPING IN CATALYTIC CONVERTER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011996June 18, 2002
TIRES:SIDEWALL
ORIGINAL TIRES ON GMC, YUKON, 26575R16 LE; WHILE TRAVELING AT 30MPH, FRONT RIGHT TIRE BLEWOUT WITHOUT WARNING. THERE WAS NOTHING SHARP ON THE ROAD, TIRE EXPERIENCED SIDEWALL SEPARATION. *AK THE FIRESTONE DEALER IS CLAIMING THAT THE TIRE HAD A PUNCTURE, HOWEVER 2 MILES PRIOR TO INCIDENT, THE TIRES WERE CHECKED AND THERE WERE NO PUNCTURES OR LEAKS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761540May 5, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
I WAS DRIVING ON A BUSY HIGHWAY IN FEB OF 2002 AND IT WAS SLEETING, I WAS USING MY WINDSHIELD WIPERS TO CLEAR THE WINDOW. THE RIGHT FORNT WIPER ARM CAME LOOSE AS THE WIPER STARTED THE UP STROKE AND THEN JUST STAYED IN THE "UP" POSITION, IT GOT TANGLED UP INTO THE LEFT WIPER ARM AND BENT THE ARM TO WHERE THE WIPERS COULD NOT BE USED. I TOOK THE YUKON INTO A GMC DEALER WHO WAS CLOSE BY, THEY REFUSED TO WORK ON IT SINCE I HAD NOT PURCHASED THE VEHICLE THERE, SO I WAS FORCED TO DRIVE APPROX. 50 MILES TO THE DEALER I BOUGHT IT FROM TO GET IT REPAIRED. THEY REPAIRED THE VEHICLE AND TOLD ME THAT THE WIPERS ON THIS VEHICLE SOMETIMES DO THAT, IN FACT HE SAID HE HAD ALREADY REPAIRED TWO THAT SAME DAY AND I SHOULD CARRY A 13MM WRENCH WITH ME AND CHECK THE TIGHTNESS ON THE ARMS FROM TIME TO TIME. THE NEXT INCIDENT HAPPENED IN APRIL AND IT WAS MISTING RAIN, I HAD JUST TURNED ON MY WIPERS WHEN I SAW THE LEFT FRONT WIPER ARM COME LOSE AND STOPPED WIPING. I WAS ABLE TO GET THE WIPERS OFF BEFORE IT GOT TANGLED UP WITH THE RIGHT WIPER ARM. I USED THE 13MM WRENCH, THAT THE DEALER RECOMMENED I BUY, AND TIGHTENED IT. I BELIEVE THIS COULD BE A SERIOUS SAFTEY FEATURE IF THIS HAPPENED IN HEAVY TRAFFIC WHILE IT WAS RAINING OR SLEETING HARD. THE INCIDENT WITH THE REAR DEFROST HAPPENED IN APRIL OF 2002. I WAS DRIVING THROUGH TOWN AND THE REAR WINDOWS (IT HAS CARGO DOORS, 1 WINDOW IN EACH DOOR) START TO FOG UP, I TURNED ON THE REAR DEFROST AND THE RIGHT REAR WINDO IN THE CARGO DOOR CLEARED UP WITHIN SECONDS, THE WINDOW ON THE LEFT REAR CARGO DOOR NEVER DID. THE DEALER IS SCHEDULED TO LOOK AT THIS PROBLEM ON 05/06/2002. THIS SERIOUSLY IMPAIRS YOUR VISION WHEN YOU ARE DRIVING AND ONE OF THE REAR WINDOWS WON'T DEFOG/\. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006721April 1, 2002
AIR BAGS:FRONTAL
WHILE TURNING LEFT AT 15 MPH\ ANOTHER VEHICLE TRAVELING AT 45 HIT CONSUMER'S VEHICLE ON FRONT DRIVER'S SIDE . UPON IMPACT, AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006022March 20, 2002
SEAT BELTS
PASSENGER SAFETY BELT DOES NOT FUNCTION PROPERLY, LOCKING MECHANISM IS TOO SENSITIVE. PASSENGER WILL SLIGHTLY MOVE FORWARD AND SEAT BELT WILL LOCK AND PLACE EXTENSIVE AMOUNT OF PRESSURE TO PASSENGER . ONLY WAY IT WILL LOOSEN UP OR RELEASE IS IF PERSON REMOVES SEAT BELT AND REAPPLIES IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004985March 5, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHEN VEHICLE IS COLD ENGINE MAKES A KNOCKING NOISE AND IS SLUGGISH. DURATION OF THE PROBLEM HAS PROGRESSED CURRENTLY AFFECTING VEHICLE WHEN IT WARMS UP. DEALER WAS CONTACTED AND WAS AWARE OF PROBLEM. *AK CONSUMER STATES THE ENGINE HAS PISTON PROBLEMS.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004814March 1, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
INTERMITTENTLY DRIVERS DOOR WILL NOT LATCH PROPERLY BECAUSE IT WILL NOT ALIGN UP TO THE STRICKER PLATE. VEHICLE HAS BEEN INSPECTED BY SEVERAL DEALERS. MANUFACTURER NOT NOTIFIED. *AK VEHICLE EXPERIENCED EXCESSIVE WIND NOISE ON THE DRIVERS SIDE, IN AN ATTEMPT TO FIX THIS, THE DEALER CAUSED THE DOOR TO WARP AND ALSO BEND, THIS IS WHY THE DOOR WILL NOT LATCH PROPERLY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004365February 21, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 2 MPH VEHICLE WAS STRUCK ON DRIVER'S DOOR, CAUSING EXTENSIVE DAMAGE TO FRONT END AS WELL. NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED HEAD INJURIES. DAMAGE TO VEHICLE WAS $ 10000.00. PRIOR TO THIS, CONSUMER OWNED ANOTHER VEHICLE JUST LIKE THIS ONE. IT ALSO HAD A FRONT CRASH AND AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#758464February 21, 2002
PARKING BRAKE:CONVENTIONAL
THE VIN NUMBER IS [XXX] ON FEBRUARY 12, 2002, AT 9AM I HAD AN APPOINTMENT AT CLYDE REVORD TO HAVE MY OIL CHANGED AND MY EMERGENCY BRAKE ADJUSTED ON MY 2001 GMC YUKON XL WITH 22400 MILES. AFTER CHANGING THE OIL THE SERVICE WRITER TOLD ME THAT THE EMERGENCY BRAKE COULD NOT BE ADJUSTED BECAUSE IT HAD BEEN WORN DOWN DUE TO THE FACT IT HAD BEEN LEFT ON. I PROCEEDED TO TELL THEM THAT IT HAD NOT BEEN LEFT ON. AT THAT POINT THE MECHANIC CHIMED IN AND STATED THAT HE COULD PROVE THAT IT WAS LEFT ON. HE TOOK ME OUT TO THE SHOP AND POINTED OUT THAT THERE WAS A LOT OF BRAKE DUST INDICATING IT HAD BEEN LEFT ON. HE THEN STATED HOWEVER THAT HE PERSONALLY HAS SEEN A LOT OF THESE IN FOR THE SAME PROBLEM. OF COURSE WHAT THAT MEANT WAS THAT THEY WERE NOT WILLING TO COVER IT UNDER WARRANTY. I CONTACTED GMC AND THEY CALLED THE DEALER AND THROUGH THEIR CORRESPONDENCE THEY DETERMINED THAT DUE TO THE FACT THAT THERE ARE NO SERVICE BULLETINS AND NO ACTIVE RECALLS AND BY WHAT THE SERVICE DEPARTMENT AT CLYDE REVORD TOLD THEM ! THAT THEY COULD NOT COVER IT UNDER WARRANTY. I DID SOME INVESTIGATING OF MY OWN BY CALLING SPEEDWAY CHEVROLET, THE SERVICE WRITER THERE TOLD ME THAT INDEED THERE IS AN ISSUE OF THE EMERGENCY BRAKES BEING OVER TIGHTENED FROM THE FACTORY AND THAT HE PERSONALLY HAS SEEN 40 OR SO VEHICLES IN FOR THE SAME ISSUE AND THAT HIS OWN VEHICLE IS BEING SERVICED FOR THE SAME THING. I THEN CALLED CLYDE REVORD BACK AND SPOKE WITH FRANK THE SERVICE MANAGER. HE STATED THAT HE HAS NO EVIDENCE OF THERE BEING A PROBLEM WITH THE EMERGENCY BRAKE AND HE DIDN'T KNOW WHERE SPEEDWAY CHEVROLET WAS GETTING THEIR INFO AND THAT "THAT'S A BUNCH OF BOLOGNA" HE ALSO STATED THAT CONTRARY TO THERE POLICY OF PROVIDING EXCELLENT CUSTOMER SERVICE THAT THEY WERE NOT WILLING TO HELP ME OR COVER THIS ISSUE UNDER WARRANTY. I THEN CONTACTED SMOKEY POINT PONTIAC GMC AND THEY TOO HAVE SEEN ISSUES WITH THESE EMERGENCY BRAKES AND SET UP AN APPOINTMENT TO HAVE IT REPAIRED UNDER WARRANTY ON FEBRUARY 25, 2002. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004110February 15, 2002
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONT END COLLISION AT 70MPH, AND FRONTAL AIR BAGS DID NOT TO DEPLOY. PASSENGER SUSTAINED MAJOR BODY INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8003789February 8, 2002
TIRES:TREAD/BELT
FIRESTONE, WILDERNESS, P265/70R16, DOT 8X72WLI, ORIGINAL EQUIPMENT ON A 2001, GMC, YUKON WITH 19000 MILES, DURING TIRE ROTATION DEALER NOTICED BOTH REAR TIRES AND FRONT RIGHT TIRE SHOWED SIGNS OF TREAD SEPARATION.*AK CONSUMER WAS INFORMED THAT PROBLEM WOULD NOT BE COVERED UNDER WARRANTY.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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