GMC Sierra Complaints (2011)

438 consumer complaints on file.

#11142102October 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EXHAUST GAS RECIRCULATION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RANZ MOTOR CO (1401 W BEECH ST, CHANUTE, KS 66720) WHERE THE FUEL FILTER HOUSING AND HIGH PRESSURE FUEL PUMP WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142179October 23, 2018
AIR BAGS
TAKATA RECALL, I HAVE CONTACTED THE GMC DEALER ABOUT REPLACING THE AIR BAGS UNDER RECALL 2 YEARS AGO AND WAS TOLD THEY WOULD CONTACT ME WHEN THE REPLACEMENT AIR BAGS ARE AVAILABLE. STILL NOT AVAILABLE, WHAT NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132067September 28, 2018
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD IN MY 2011 GMC SIERRA DENALI 1500 HAS MULTIPLE CRACKS IN THE DASHBOARD, THEY HAVE APPEARED SIGNIFICANTLY WITHIN IN THE LAST YEAR AND GOTTEN MUCH LARGER TO THE POINT WHERE A "HOLE" HAS OPENED UP DUE TO A PIECE OF THE DASHBOARD BREAKING LOOSE AND FALLING INSIDE OF THE DASH CONSOLE. THE CRACKS AND LOOSE DEBRIS HAVE CAUSED ME CONCERN BECAUSE IF THE AIRBAGS WERE TO DEPLOY DURING A MOTOR VEHICLE ACCIDENT THE OCCUPANTS OF THE VEHICLE WOULD BE SUBJECTED TO FLYING DEBRIS/ SHRAPNEL FROM THE DASHBOARD. I CONTACTED MY LOCAL DEALERSHIP AND THEY STATED THAT IT IS AN AESTHETIC ISSUE WHICH WOULD NOT BE COVERED UNDER ANY KIND OF WARRANTY. THIS IS A KNOWN ISSUE WITH ITS OWN FACEBOOK PAGE AND PLENTY OF DOCUMENTED CASES ONLINE. GM HAS ACKNOWLEDGED THERE WAS A PROBLEM AND HAS OFFERED TO REPLACE SOME DASH BOARDS ON A CASE BY CASE BASIS AT A REDUCED COST. HOWEVER, THIS STILL SEEMS TO BE UNACCEPTABLE DUE TO THE FACT THAT PERSONAL INJURY INCLUDING AND UP TO LOSS OF LIFE COULD BE A RESULT OF THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132001September 27, 2018
UNKNOWN OR OTHER
IMPORTING VEHICLE TO THE USA AND REQUIRES US FEDERAL SAFETY STANARDS COMPLIANCE LETTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131761September 26, 2018
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHAFT ON THE PINION GEAR WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE BECAUSE THE WARRANTY WAS EXPIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130954September 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WHILE DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON AND LOST POWER. ALSO STARTED TO HEAR TAPPING COMING FROM ENGINE. HAD IT CHECKED BY MECHANIC. FOUND CODE P0306 CYLINDER 6 MISFIRE. CHECKED GM TRUCK WEB SITE AND NOTED SERVICE BULLETIN NOTING VALVE LIFTER FAILURE, BUT NO RECALL. BULLETIN STATES THAT LIFTER CAN FAIL CAUSING MISFIRE AND TAPING IN MOTOR. ALSO STATES DURING REPAIR TO CHECK CAM SHAFT FOR SCORING & DAMAGE. ALSO CHECKED SEVERAL GM & CHEVY CAR FORM WEBSITES, AND NOTED MULTIPLE COMPLAINTS ABOUT SAME ISSUES AS WELL AS SEVERAL NEAR ACCIDENTS BECAUSE OF LOSS OF POWER WHILE DRIVING. THERE ARE ALSO SEVERAL YOUTUBE VIDEOS OF ISSUES WITH THIS MOTOR AND VALVE LIFTER FAILURE. THIS HAPPENS BECAUSE CYLINDERS SHUT DOWN DURING CRUISING. LIFTERS THAT FAIL HAVE A SPRING ATTACHED THAT FAILS CAUSING THE MISFIRE AND SCORING TO CAM SHAFT. GM IS AWARE OF ISSUE BUT FAILS TO ISSUES A RECALL FOR REPAIRS TO THIS MOTOR. THIS IS A HAZARD AND COULD CAUSE AN ACCIDENT. REPAIRS SHOULD ALSO BE COVERED BY GM AS THIS IS A COMMON PROBLEM WITH THIS MOTOR AND THEY ARE AWARE OF IT WITH THEIR IN HOUSE SERVICE BULLETIN TO SERVICE MANAGERS. THIS ISSUES CAN HAPPEN AND BE COVERED BY SERVICE WARRANTY, BUT NOT COVERED WHEN OUT OF WARRANTY. BULLETIN ALSO GOES ON TO STATE HOW TO WRITE IT UP IF COVERED BY POWERTRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123352August 29, 2018
AIR BAGS
TAKATA RECALL - NHTSA-2016-0124 WHEN WILL I BE ABLE TO HAVE MY AIR BAG REPLACED. DEALERSHIP STATED NOTHING THEY CAN DO *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114745July 31, 2018
VISIBILITY/WIPER
REAR VIEW MIRROR JUST FALLS OFF AND TAKES A CHUNK OF WINDSHIELD WITH IT. COULD VERY EASY STARTLED SOME ONE AND CAUSE ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113980July 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113440July 24, 2018
AIR BAGS
TAKATA RECALL - GMC WILL NOT REPLACE THE AIRBAGS UNDER THIS RECALL. MANY ATTEMPTS HAVE BEEN MADE TO SCHEDULE REPLACEMENT, BUT EACH TIME THEY HAVE DENIED REPLACEMENT. THIS HAS BEEN GOING ON FROM 2+ YEARS. THE VEHICLE IS NOT SAFE TO OPERATE WITH THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109563July 4, 2018
ENGINE
ENGINE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101909June 14, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG WARNING LIGHT STAYS ON AND WILL NOT GO OFF, SAYS TO CHECK AIR BAGS, NO ACCIDENTS SO WHY WOULD THIS COME ON? THE SATBILITRACK LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101279June 11, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL , DASH IS CRACKED IN SEVERAL PLACES, CONCERNED IF AIRBAGS WOULD DEPLOY THE BROKEN DASH COULD BECOME FLYING PROJECTILES. MAJOR SAFERY ISSUE THAT G MC WILL NOT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100372June 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (PUTNAM BUICK GMC, 198 CALIFORNIA DR., BURLINGAME, CA 94010) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER OPENED CASE NUMBER: 8-4140331754. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100473June 7, 2018
ELECTRICAL SYSTEM
THE PROBLEM IS WITH THE ELECTRICAL SYSTEM: IGNITION SWITCH, WHEN I INSERT THE KEY IN THE IGNITION, IT WON'T TURN, IT BIND, ITS STOCK, VERY HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100057June 5, 2018
AIR BAGS
AIR BAG LIGHT WAS FLASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099219June 1, 2018
ENGINE
DEF LIGHT CAME ON AND THE DISPLAY SAYING SERVICE EXHAUST FUEL SYSTEM AND REFER TO MANUAL. THAT GAVE ME NOTHING. THE CODES THAT CAME UP IS P2209 AND P20B9. SO THE HEATER IN THE DEF TANK IS BROKEN AND THE NOX READING IS WRONG OR HAS GONE OUT. THEN MY SPEED WAS REDUCED TO MAX 55 MPH. DEALER SAID IT WOULD BE $1500 TO FIX BUT AFTER READING FORUMS ON-LINE THERE HAVE BEEN A LOT IS ISSUES WITH THE DEF SYSTEM, FIXING IT, AND THEN STILL DISPLAYS ISSUE. AM I GOING TO GET THIS REPAIRED AND STILL HAVE AN ISSUE LIKE OTHERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098623May 29, 2018
AIR BAGS
TAKATA "RECALL" HEAT AND HUMIDITY MAGNIFY THE PROBLEM. THIS TRUCK HAS BEEN IN FLORIDA SINCE IT'S BUILD. WE ARE GROUND ZERO FOR HEAT AND HUMIDITY. I'VE BEEN APPLYING FOR THIS RECALL FOR A VERY LONG TIME WITH NO RESULTS. THIS DELAY TACTIC MIGHT LOWER THE COST ASSOCIATED WITH RECALL, AT THE EXPENSE OF OWNERSHIP HEALTH AND WELL-BEING. ENOUGH KICKING THIS CAN DOWN THE ROAD. FORCE GM TO DEAL WITH THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092479May 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PARKWAY BUICK GMC, 3314 TEXOMA PKWY, SHERMAN, TX 75090, (903) 274-4116) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA CHAT AND OPENED CASE NUMBER: 8-4142603693. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092128May 6, 2018
AIR BAGS
TAKATA RECALL - I WAS NOTIFIED IN MAY 2016 OF THE RECALL FOR THE TAKATA AIRBAGS FOR MY 2011 GMC PICKUP (GM RECALL # 2049151, HTSA # 16V381). I CHECK WITH MY DEALER (EDD ROGERS IN SPARTA, TN) EVERY TIME I TAKE MY VEHICLE IN FOR A 5,000 MILE OIL CHANGE. THE ANSWER IS ALWAYS THAT WE DON'T HAVE THE PARTS YET. I FIND IT INCREDIBLY DIFFICULT TO BELIEVE THAT THE NHTSA HAS NOT BEEN ABLE TO GET TAKATA TO GET THIS FIX TAKEN CARE OF IN OVER TWO YEARS!! WILL IT TAKE MY WIFE OR I BEING INJURED OR KILLED TO FINALLY HAVE SOMETHING DONE ABOUT THIS? WE HAVE HEARD VIRTUALLY NOTHING ABOUT THIS UNTIL JUST RECENTLY GETTING A CARD FROM TAKATA HOLDINGS, INC. I AM OF THE OPINION THAT IS TAKATA CAN'T TAKE CARE OF THE RECALL THAT GM NEEDS TO FIND OTHER AIRBAGS COMPATIBLE WITH THESE AFFECTED VEHICLES AND HAVE THIS SITUATION FINALIZED ASAP! GM CAN THEN GO AFTER TAKATA FOR REIMBURSEMENT! I WANT....NO....I NEED THIS RECTIFIED ASAP BEFORE ANYONE IN MY FAMILY, INCLUDING ME, GETS INJURED OR KILLED BECAUSE OF THE INACTION OF THE NHTSA, GM OR TAKATA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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