GMC Sierra Complaints (2014)

895 consumer complaints on file.

#10622451August 15, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS ARE WEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622507August 15, 2014
EXTERIOR LIGHTING
THE HEADLIGHT OUTPUT ON MY NEW 2014 GMC SIERRA IS SO POOR THAT I CANNOT DRIVE THE VEHICLE SAFELY AT NIGHT. IN FACT, I DO NOT DRIVE IT AT ALL UNLESS IT IS ABSOLUTELY NECESSARY. NOT ONLY ARE THE LIGHTS VERY DIM BUT THE SHAPE OF THE BEAM IS ALSO VERY POOR. WITH THE CURRENT OEM HEADLIGHT EQUIPMENT, THIS VEHICLE IS UNSAFE TO OPERATE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621818August 12, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS ON THE 2014 GMC SIERRA DO NOT SUPPLY ENOUGH LIGHT WHILE DRIVING AT NIGHT. I WAS SHOCKED AT HOW LITTLE LIGHT THEY PUT OUT. IT IS ALMOST DANGEROUS TO DRIVE AT NIGHT DUE TO THE FACT THAT VISIBILITY IS SO LIMITED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621367August 11, 2014
EXTERIOR LIGHTING
HEADLIGHT ARE EXTREMELY INADEQUATE!! VERY POOR VISIBILITY ESPECIALLY ON LOW BEAM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621127August 9, 2014
ENGINE, STRUCTURE:BODY, AIR BAGS
MY SON AND I WERE DRIVING MY GMC SIERRA 2014 TO HIS FRIENDS HOUSE BEFORE WE CRASHED. MY SON WAS DRIVING AND HAS HIS LEARNER'S PERMIT, HOWEVER, HAD BEEN DRIVING FOR 4 MONTHS. AT A FORK IN THE ROAD I TOLD MY SON QUICKLY TO MAKE A RIGHT RATHER THAN LEFT AND WE CRASHED INTO AN IMPROPERLY GRATED WALL OF DIRT CAUSING THE TRUCK TO GO FROM 40 MPH TO 0 WITH MY SON HAVING HIS SEATBELT ON, BUT I DID NOT. NEITHER AIRBAGS DEPLOYED AND BOTH OF US SUSTAINED SERIOUS INJURIES. MY SON BROKE HIS NOSE AND I AM SUFFERING FROM A BROKEN NOSE, CONCUSSION AND A BURST VERTEBRAE. NEITHER AIRBAGS DEPLOYED WHICH COULD'VE MADE A HUGE DIFFERENCE ON OUR INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10621172August 9, 2014
EXTERIOR LIGHTING
WORST HEADLIGHT FOR A NEW VEHICLE. I HAVE OWNED VARIOUS GM TRUCKS FROM 1967 TO 2014. NEVER HAVE I OWNED A TRUCK WITH SUCH WORTHLESS HEADLIGHTS LIKE THE PROJECTOR BEAM HEADLIGHTS ON MY 2014 GMC SIERRA 1500 WITH THE ALL TERRAIN PACKAGE. THE PROJECTOR HEADLIGHT ARE VERY DIM AND DO NOT LIGHT THE ROAD MORE THAN 30 FEET AHEAD. AT HIGHWAY SPEEDS (55-70) THE PROJECTOR HEADLIGHTS ARE ONLY LIGHTING A HALF SECOND AHEAD OF YOU. ADDITIONALLY THERE IS NO LIGHTING TO ILLUMINATE THE SHOULDER AT ALL.. YOU MUST DRIVE FULL TIME WITH THE FOG LAMPS ON TO HAVE A SMALL INCREASE IN LIGHTING. WHEN USING THE HIGH BEAMS THERE IS VERY LITTLE EFFECT ON VISIBILITY. EXTREMELY DISAPPOINTED IN THE 2014 GMC SIERRA. AND WILL UNLIKELY PURCHASE ANOTHER GM PRODUCT IN THE FUTURE. AT A MSRP OF OVER 50 GRAND I WOULD EXPECT A TRUCK TO HAVE ADEQUATE HEADLIGHT TO LIGHT THE ROAD. WITHOUT THE AFTERMARKET COST TO INSTALL BETTER LIGHTING THE 2014 GMC SIERRA IS VERY UNSAFE TO OPERATE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619084August 5, 2014
EXTERIOR LIGHTING
HIGHWAY DRIVING AT NIGHT WHERE DEAR/VEHICLE COLLISIONS HAPPEN ON A DAILY (OR NIGHTLY) BASIS WITH THE POOR LIGHT OUTPUT OF THE HEADLIGHTS IN THE 2014 SIERRA IS, SIMPLY PUT, TO BE AVOIDED IN MY OPINION AS WELL AS ALL THOSE WHO HAVE RIDDEN WITH ME AT NIGHT. ONE ACTUALLY BELIEVED I WAS JOKING AND ASKED ME TO TURN THE REAL HEADLIGHTS ON, IF THAT SAYS ANYTHING ABOUT WHAT MY COMPLAINT IS ABOUT TODAY. I HAVE AVOIDED NIGHT DRIVING WITH THIS TRUCK IN FAVOR OF A SEDAN EQUIPPED WITH OEM "HIGH INTENSITY DISCHARGE" HEADLIGHTS EVEN THOUGH DEER REPRESENT MORE OF A SIGNIFICANT DANGER DUE TO THE HEIGHT DIFFERENCES BETWEEN THE SEDAN (NISSAN) AND THE PICKUP (14 SIERRA). I DO THIS BECAUSE WITH THE NISSAN'S HID HEADLIGHTS I AM CAPABLE OF SEEING THE DEER (OR PEDESTRIANS, DEBRIS, ETC) FROM AN ADEQUATE ENOUGH DISTANCE THAT ALLOWS ME TO SLOW WAY DOWN OR OTHERWISE ACT ACCORDINGLY. THAT IS NOT AN OPTION WITH THE 2014 GMC SIERRA AND IT'S PROJECTOR HEADLIGHTS. WHILE THE SIERRA MAY PROVIDE ENOUGH LIGHT OUTPUT TO SUFFICE IN WELL LIT TOWNS AND ON WELL LIT ROADWAYS, IT DOES NOT DO SO ON SECLUDED ROADS WHERE DEER ARE MOST PREVALENT AND IN TURN THE MOST DIFFICULT TO SEE. TURNING THE "BRIGHTS" ON MAKES NO DIFFERENCE TO THE ACTUAL AREAS THAT REPRESENT THE POSSIBLE DANGER ONE MIGHT ENCOUNTER SUCH AS PEDESTRIANS, DEBRIS ON THE ROAD, DEER AS PREVIOUSLY MENTIONED, POORLY LIT VEHICLES, ETC. IT DOES HOWEVER ILLUMINATE THE TREES WHICH MIGHT BE HELPFUL TO SOME BUT NOT TOO ME. I UNDERSTAND GM ATTEMPTING TO SAVE WHERE POSSIBLE, BUT GIVE US THAT NEED BETTER PERFORMING HEADLIGHTS HAVE THE FACTORY OPTION TO UPGRADE THEM TO HID'S, I WOULD HAVE PAID FOR IT, AS WE DID WITH THE NISSAN, AND AS MY BROTHER DID WITH HIS FORD F150, BOTH OF WHICH HAVE OUTSTANDING HEADLIGHT OUTPUT THANKS TO THE HID'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611120July 16, 2014
EXTERIOR LIGHTING
UNSAFE AND WEAK LOW BEAM HEADLIGHTS WHILE DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611116July 16, 2014
EXTERIOR LIGHTING
PURCHASED MY 2014 GMC SIERRA NOVEMBER OF 2013. CURRENTLY I'M ON MY 9TH RECALL NOTICE. MORE IMPORTANTLY THE LIGHTING ON MY FRONT HEADLIGHTS ARE THE MOST UNSAFE LIGHTING AT NIGHT I HAVE EVER ENCOUNTERED. THE HIGH BEAMS ARE USE LESS. PAID $43,000 FOR MY TRUCK. YOU WOULD THINK THEIR LIGHTING WOULD BE TOP NOTCH. THE BAD THING ABOUT THIS IS NO ONE HAS BEEN HURT SO GMC ISN'T EXPRESSING ANY CONCERNS ABOUT THIS MAJOR FLAW. THIS SHOULD BE A MAJOR RECALL WERE PROPER LIGHTING IS PUT IN. NOTHING WILL BE DONE TILL SOMEONE GETS INTO A ACCIDENT OR DIES FROM INJURIES FROM LACK OF LIGHTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611137July 16, 2014
SUSPENSION
I HAVE A 2014 GMC SIERRA, I TOOK MY TRUCK IN TO GET IT SERVICED, 2 WEEKS AGO. AT THE TIME, WHEN I WAS REVERSING YOU COULD HEAR A CLICKING NOISE, WHEN I WOULD BACK UP, OR BRAKE, ALSO GOING OVER ANY BUMP IN THE ROAD, AT VERY LOW SPEEDS, ( EXM. 5 MPH TO 15 MPH), WELL, THE DEALER CAME BACK AND TOLD ME, MY BREAK BOOSTER HAD TO BE REPLACED, AND THEY LUBED AND CLEANED MY U-JOINTS AND LEAD SPRINGS ON THE REAR END. WELL HERE IT IS 2 WEEKS LATER AND THE PROBLEM CAME BACK, AND I CALLED THE DEALER, AND THE RESPONSE I GOT, " JUST BRING IT BACK IN, AND THE ONLY THING WE CAN DO IT RE-LUBE AND RE-CLEAN IT, BUT THAT'S ALL WE CAN DO FOR YOU". MY HUSBAND OWNS A 2013 SIERRA, AND HE HAS HAD NO, ISSUES WITH HIS TRUCK WHAT SO EVER. THIS IS MY 3RD VEHICLE FROM GMC, I HAVE BEEN SATISFIED UP UNTIL NOW, THERE IS A SERIOUS ISSUE YOU NEED TO LOOK INTO. THE TRUCK DRIVES FINE, BUT, WITH THIS BEING A NEW TRUCK, THIS NOISE SHOULD NOT BE THERE, I AM CONSIDERING TRADING IT IN AND GOING ELSEWHERE FOR THE MONEY I AM PAYING ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610503July 14, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED WITH LARGE HOLES IN THE GRILL. WHILE DRIVING VARIOUS SPEEDS, WEEDS WOULD ENTER THE GRILL AND ACCUMULATE NEAR THE RADIATOR. AS A RESULT, THE VEHICLE OVERHEATED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT FASHION. NO REPAIRS WERE MADE AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10. UPDATED 8/22/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607658July 2, 2014
EXTERIOR LIGHTING
WORST HEADLIGHT FOR A NEW VEHICLE. I HAVE OWNED VARIOUS GM TRUCKS FROM 1967 TO 2014. NEVER HAVE I OWNED A TRUCK WITH SUCH WORTHLESS HEADLIGHTS LIKE THE PROJECTOR BEAM HEADLIGHTS ON MY 2014 GMC SIERRA 1500 WITH THE ALL TERRAIN PACKAGE. THE PROJECTOR HEADLIGHT ARE VERY DIM AND DO NOT LIGHT THE ROAD MORE THAN 30 FEET AHEAD. AT HIGHWAY SPEEDS (55-70) THE PROJECTOR HEADLIGHTS ARE ONLY LIGHTING A HALF SECOND AHEAD OF YOU. ADDITIONALLY THERE IS NO LIGHTING TO ILLUMINATE THE SHOLDER AT ALL.. YOU MUST DRIVE FULL TIME WITH THE FOG LAMPS ON TO HAVE A SMALL INCREASE IN LIGHTING. WHEN USING THE HIGH BEAMS THERE IS VERY LITTLE EFFECT ON VISIBILITY. EXTREMELY DISAPOINTED IN THE 2014 GMC SIERRA. AND WILL UNLIKELY PURCHASE ANOTHER GM PRODUCT IN THE FUTURE. AT A MSRP OF OVER 50 GRAND I WOULD EXPECT A TRUCK TO HAVE ADEQUATE HEADLIGHT TO LIGHT THE ROAD. WITHOUT THE AFTERMARKET COST TO INSTALL BETTER LIGHTING THE 2014 GMC SIERRA IS VERY UNSAFE TO OPERATE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605264June 30, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE, POWER TRAIN
2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PANEL FROZE WHILE DRIVING. *SMD ALSO, THE POWER STEERING LOCKED UP, THE HEADLIGHTS DID NOT WORK PROPERLY AND THE ALARM SOMETIMES SOUNDED AFTER THE WAS REMOVED FROM THE IGNITION. ALSO, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. HOWEVER, THE PROBLEM WAS STILL NOT RESOLVED. THERE WAS A HESITATION/LURCH COMING FROM THE TRANSMISSION, AND AN ISSUE WITH THE TIRE PRESSURE MONITORING SYSTEM. THE INSTRUMENT PANEL MALFUNCTIONED ON THE WAY BACK FROM THE DEALER. THE CHECK ENGINE LIGHT, ILLUMINATED SPORADICALLY. UPDATED 07/10/14 THE CONSUMER STATED THERE WAS A STEERING ISSUE, AS WELL. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEMS. UPDATED 08/06/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599165June 18, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROJECT GOING DOWN A HILL AND TURNING ON A CURVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE HEADLIGHTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598620June 16, 2014
ENGINE, POWER TRAIN
VEHICLE WAS PURCHASED NEW FROM A DEALERSHIP. THE VEHICLE IS MODIFIED AND SOLD COMMERCIALLY UNDER THE RMT (ROCKY MOUNTAIN TRUCK WORKS) PACKAGE. THE PACKAGE INCLUDES MODIFIED SUSPENSION AND LIGHTING. WHEN ACCELERATING, THE TRANSMISSION FAILS TO SHIFT INTO A PASSING GEAR CAUSING THE RPM(S) TO EXCEED 6000 AT WHICH POINT THE REV LIMITER SHUTS DOWN POWER TO THE VEHICLE UNTIL THE RPM(S) ARE BACK IN A SAFE OPERATING LIMIT. THE FIRST TIME THIS HAPPENED, I WAS ATTEMPTING TO PASS A VEHICLE ON A SECONDARY TWO LANE HIGHWAY. WHEN I WAS IN THE PASSING LANE, I ACCELERATED TO OVERTAKE THE VEHICLE BUT THE RPM LIMITER SHUT DOWN POWER MIDWAY THROUGH THE PASSING. WITH ONCOMING TRAFFIC, AND LOSS OF POWER, IT MADE FOR A VERY SERIOUS SITUATION. I HAVE CONTACTED THE DEALERSHIP AND THEY HAVE WORKED ON THE VEHICLE MULTIPLE TIMES TO TRY AND CORRECT WITHOUT SUCCESS. THEY HAVE CONFIRMED THAT THIS HAPPENING WITH ALL THE RMT MODIFIED VEHICLES THAT THEY HAVE TEST DRIVEN. THESE VEHICLES ARE COMMERCIALLY MARKETED AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS NOT AS LUCKY AS I WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597570June 11, 2014
ENGINE
INITIAL VEHICLE START WAS FINE. AFTER DROPPING MY SON AT HIS SUMMER PROGRAM, I RETURNED TO THE VEHICLE AND THE ENGINE WOULD NOT START. ALL OF THE INSTRUMENTS AND GAUGES POWERED ON, BUT WHEN I TURNED THE KEY, NOTHING HAPPENED. I TURNED THE POWER BACK TO THE OFF POSITION AND ATTEMPTED TO START AGAIN. I REPEATED THIS PROCEDURE EIGHT SEPARATE TIMES BEFORE THE TRUCK FINALLY STARTED. I AM FORESEEING A 2ND TRIP TO THE DEALER'S SERVICE DEPARTMENT SOON, BUT 1ST FOR THIS ISSUE. MY 1ST TRIP WAS DUE TO THE INTELLILINK INFOTAINMENT SYSTEM GOING BLACK. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THERE WAS A RECALL FOR THE RADIO MODULE TO BE REPROGRAMMED. THE REPROGRAMMING DID NOT WORK AND I HAD TO WAIT ANOTHER BUSINESS DAY FOR A NEW RADIO MODULE TO BE ORDERED AND INSTALLED. I AM BEGINNING TO DOUBT MY PURCHASE OF THIS VEHICLE. I HAVE OWNED IT LESS THAN 1 MONTH AND I AM ANTICIPATING ANOTHER SERVICE DEPARTMENT VISIT SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596249June 4, 2014
SUSPENSION
TRUCK IS BRAND NEW AND HAS A BAD SHAKE IN THE REAR END AT 70-85 MPH THAT THE DEALERSHIP CANNOT FIX. I BELIEVE THIS SHAKE COULD LEAD TO PREMATURE WEAR OF PARTS OR A FAILURE AT HIGHWAY SPEEDS THAT COULD CAUSE A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592945May 21, 2014
ENGINE, POWER TRAIN
BRAKE AND THEN ACCELERATE LOSSES POWER TRANSMISSION SLIPS. WHEN TRYING TO MERGE TO FREEWAY I BRAKE AND THEN TRY TO ACCELERATE IT LOOSES POWER TRANSMISSION SLIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592634May 20, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WAS MAKING A RIGHT HAND TURN ONTO ON-RAMP, VEHICLE'S BRAKE LIGHTS ON DASH ALL CAME ON, RADIO STATION CHANGED CHANNELS AND ENGINE HESITATED. WARNING LIGHTS ON DASH WENT OUT, RADIO STAYED ON SWITCHED CHANNEL, ENGINE RETURNED TO NORMAL, BUT SERVICE STABILITY TRACK INFORMATION CAME UP ON PANEL. SERVICE WARNING WENT OFF IN ABOUT 300 YARDS, VEHICLE RETURNED TO NORMAL OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592635May 20, 2014
EXTERIOR LIGHTING
HEADLIGHTS ARE INADEQUATE ON LOW BEAM WITHOUT THE USE OF THE LOWER DRIVING/FOG LAMPS. LOWER LAMPS NEEDED TO LIGHT SIDES OF ROAD. WHEN SWITCHING TO HIGH BEAMS, LAMPS ARE TOTALLY USELESS. BEAM IS FOCUSED WAY TOO HIGH AND NARROWS. WITHOUT LOWER FOG LAMPS ON WITH HIGH BEAMS, THERE IS NO ILLUMINATION OF THE ROAD SIDES OR LOWER PAVEMENT FROM 5-30/50 FEET OUT IN FRONT OF VEHICLE. THIS IS SERIOUS ISSUE WHEN DRIVING ON RURAL HIGHWAYS OR COUNTY ROADS AT NIGHT OR ON OPEN INTERSTATES. UNABLE TO SEE ANY WILDLIFE OR PEDESTRIANS ON SIDE OR IN FRONT OF VEHICLE WHEN DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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