GMC Sierra Complaints (2014)

895 consumer complaints on file.

#10651728October 31, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO ACCELERATE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651103October 29, 2014
STRUCTURE:BODY
ON 4/10/2014 I FACTORY ORDERED AN 2014 GMC 1500 CREW CAB 4X4 SHORT BED WITH A MAX TRAILER TOWING PACKAGE. THIS TOWING PACKAGE HAD A MAXIMUM TRAILERING WEIGHT OF 11,800# AND A GCWR OF 17,500#. I TOOK RECEIPT OF THE VEHICLE ON 5/29/14. ON 6/4/14 GM RELEASED DOCUMENT ID: 3931537 STATING THAT THE GCVWR IN THE OWNERS MANUAL IS INCORRECT. THE MAX TRAILER WEIGHT IS NOW BEING STATED AS 11,200# AND A GCWR OF 16,700# AFTER THE RELEASE OF THIS DOCUMENT. THIS 800# GCVWR REDUCTION IS AN ISSUE AS THE VEHICLE WAS ORIGINALLY PURCHASED AND SIZED WITH THE ORIGINAL TOWING CAPACITIES AND GCWR. AT THIS TIME, GM DOES NOT MANUFACTURER ANY 1/2 TON TRUCKS THAT WILL ACCOMMODATE THE ORIGINAL TOWING CAPACITIES THAT I FACTORY ORDERED AND PURCHASED MY VEHICLE AT. I HAVE BEEN WORKING WITH THE DEALERSHIP ON THIS ISSUE SINCE AUGUST 22,2014 AND THERE HAS BEEN NO RESOLUTION TO THIS POINT; THEREFORE, I AM FILING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648857October 20, 2014
POWER TRAIN, SUSPENSION
EXCESSIVE VIBRATION AT HIGHWAY SPEEDS. MANUFACTURER IS AWARE BUT HAS NO SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648621October 18, 2014
STRUCTURE, SUSPENSION
WHEN WE TOOK OUR NEW TRUCK FOR A TEST DRIVE WE NOTICED A VIBRATION. THE DEALERSHIP SUPPOSEDLY CHECKED IT OUT AND TOOK CARE OF IT. WHEN TOOK DELIVERY OF THE TRUCK AND DROVE IT HOME THE VIBRATION WAS BETTER AT A SLOWER SPEED BUT INCREASED AS THE SPEED INCREASED. WE RETURNED THE TRUCK TO THE DEALERSHIP AND THEY CHECKED IT OUT AND SAID THAT THEY BALANCED THE TIRES AND ROTATED THE DRIVESHAFT 180 DEGREES. IT SEEM TO BE A LITTLE BETTER. BECAUSE WE TAKE THIS TRUCK TO FLORIDA FOR THE WINTER AND IT IS LOADED MY HUSBAND DECIDED THAT HE WOULD PUT SOME WEIGHT IN THE BACK OF IT TO SEE HOW IT WOULD AFFECT IT. THE VIBRATION WAS BETTER AT A SLOWER SPEED AND WORSE AT A HIGH SPEED ON THE HIGHWAY. THE TRUCK HAS NOW BEEN BACK AT THE DEALERSHIP FOR A WEEK AND WE HAVE NOT HEARD ANYTHING IN REGARDS TO IT. THEY ARE SUPPOSED TO BE DOING AN ELECTRONIC VIBRATION ANALYSIS ON IT. MY HUSBAND HAS RESEARCHED THIS PROBLEM ON THE INTERNET AND THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS PROBLEM. HOPEFULLY PEOPLE ARE REGISTERING THEM ON YOUR WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648619October 18, 2014
EXTERIOR LIGHTING
I WOULD LIKE TO ALERT GM THAT THE ILLUMINATION FROM THE HEADLIGHTS ON THE 2014 GMC SIERRA 1500 SLT IS IN MY OPINION, INSUFFICIENT AND DANGEROUS. ON SEVERAL OCCASIONS SINCE PURCHASING MY VEHICLE IN SEPTEMBER 2014, I HAVE HAD TO DOUBLE CHECK TO SEE IF MY HEADLIGHTS WERE ON WHILE DRIVING AT NIGHT. THE PATTERN OF ILLUMINATION EMITTED FROM THE HEADLIGHTS DOES NOT PROVIDE THE VEHICLE OPERATOR WITH AN ADEQUATE AMOUNT OF LIGHTING, ESPECIALLY ON THE SIDES OF THE ROAD TO PREVENT POTENTIAL COLLISIONS WITH BICYCLISTS AND WALKING PEDESTRIANS. I HAPPEN TO LIVE IN A SOMEWHAT RURAL AREA, THAT REQUIRES DRIVING ON ROADS AND HIGHWAYS THAT DO NOT HAVE ADEQUATE STREET LIGHTING AND IN SOME AREAS NO STREET LIGHTS AT ALL. THIS PROBLEM OF POOR QUALITY HEADLIGHTS IS A SAFETY ISSUE IN MY OPINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648482October 17, 2014
EXTERIOR LIGHTING
IT WAS THE FIRST TIME I DROVE THIS NEW GMC AT NIGHT AND I COULDN'T SEE ANYTHING ALMOST HIT A HUGE MOOSE CAUSE I DIDN'T SEE IT. THE HEADLIGHTS ARE AWFUL AND ITS TERRIFYING TO DRIVE AT NIGHT. WENT TO DEALER AND TOLD THEM ABOUT THE HEADLIGHTS THEY SAID THEY HAD NUMEROUS COMPLAINTS BUT GM HAS NO FIX. THESE HEADLIGHTS ARE GOING TO CAUSE MULTIPLE ACCIDENTS SIMPLY DRIVING 45 MPH FEELS LIKE YOU CAN OUT RUN THE HEADLIGHTS IN HIGH BEAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648148October 16, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS ARE SO GOOD, THEY HELPED TO SAVE THE LIFE OF SEVERAL DEER WHICH I COULD CLEARLY SEE UP AHEAD, JUST ABOVE THE CREST OF THE ROAD. THE DEER STARTED TO DASH ACROSS THE ROAD, WHICH WAS NOT LIT, AND I COULD CLEARLY SEE THEM AND PROPERLY STEERED CLEAR OF THE DEER. THE HEADLIGHTS ON THIS TRUCK ARE THE BEST I HAVE EVER HAD !! I FIND THE 2014 GMC SIERRA AS THE MOST WELL EQUIPPED VEHICLE I HAVE EVER DRIVEN. MY COMPLAINT IS NOT REALLY ABOUT THE LIGHTS OR HOW WELL I COULD SEE THE DEER ON THE SIDE OF THE ROAD, IT'S ABOUT THE NEED FOR OTHER BRANDS OF VEHICLES THAT ARE NOT EQUIPPED WITH THESE TYPE OF HEADLIGHTS. I BELIEVE THIS TYPE OF HEADLIGHT SYSTEM SHOULD BE MANDATORY ON ALL VEHICLES OF ALL MAKES. GMC HAS DONE THE WORLD A FAVOR. NOW IT IS UP TO THE REST TO CATCH UP AND USE THIS TECHNOLOGY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644785October 15, 2014
EXTERIOR LIGHTING
AFTER PURCHASING OUR NEW TRUCK, WE DROVE IT FOR THE FIRST TIME AFTER DARK ON OUR RURAL COUNTRY ROADS. WHEN ENGAGING THE DIM LIGHTS YOU CAN NOT SEE MORE THAN 20 TO 30 YARDS IN FRONT OF YOUR VEHICLE. MY HUSBAND HAS DONE EXTENSIVE RESEARCH ON THIS PROBLEM SINCE WE DISCOVERED IT AND FOUND HUNDREDS OF COMPLAINTS. WHEN ENGAGING THE BRIGHT LIGHTS THEY APPEAR TO SHINE THE DISTANCE THAT THE DIM LIGHTS SHOULD. WE FEEL THAT THIS IS A SERIOUS ENGINEERING FLAW IN THE GM LIGHTING SYSTEM ON THEIR GMC TRUCKS. HE HAS DISCOVERED THAT THEY HAVE INSTALLED A PROJECTOR LIGHT WITH A CURTAIN OR SHUTTER IN THIS LIGHTING SYSTEM. WE HAVE HAD THEM ADJUSTED ONCE BY THE DEALERSHIP AND THEY MADE IT WORSE NOT BETTER. WE HAVE BEEN TOLD THAT UNTIL GM IS MADE TO CHANGE THE LIGHTING SYSTEM AND REMOVE THIS CURTAIN/SHUTTER SYSTEM THAT WE ARE STUCK WITH THIS. OUR ONLY ALTERNATIVE SEEMS TO BE TO DRIVE WITH OUR BRIGHT LIGHTS ON AT ALL TIMES AFTER DARK IN RURAL AREAS. WE FEEL THAT THIS IS A VERY DANGEROUS SITUATION AND AT SOME POINT IN TIME THERE IS GOING TO BE A SERIOUS IF NOT FATAL ACCIDENT DUE TO THIS PROBLEM. WE ARE HOPING THAT YOU WILL INVESTIGATE THIS MATTER AND TAKE ACTION AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644455October 14, 2014
STRUCTURE:BODY
WHILE ON VACATION I BOUGHT A 2014 SIERRA DENALI THAT WAS PREVIOUSLY DRIVEN BY A GM EXECUTIVE AND BOUGHT BY THE DEALERSHIP IN W.VA. AFTER COMING HOME I LOOKED UNDERNEATH AND SAW THAT THE FRAME AND DRIVESHAFT WERE COVERED IN RUST. HAVE READ OTHER COMPLAINTS ON THE INTERNET ABOUT THIS SAME PROBLEM WITH THIS YEAR AND MODEL TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644405October 13, 2014
EXTERIOR LIGHTING
VEHICLE HAS VERY POOR HEADLIGHTS, MAKING IT UNSAFE TO DRIVE AT NIGHT. HEADLIGHTS ARE TOO DIM, AND DO NOT PROVIDE ILLUMINATION ON SHOULDERS OF ROADWAY. PROBABLY THE WORST HEADLIGHTS I HAVE SEEN IN OVER 20 YEARS. DEALER SAYS NOTHING CAN BE DONE TO CORRECT PROBLEM. SOMEONE NEEDS TO STEP IN AND FORCE GM TO DO SOMETHING ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643864October 10, 2014
EXTERIOR LIGHTING
THE HEADLIGHT OUTPUT ON MY NEW 2014 GMC SIERRA IS SO BAD THAT I CANNOT DRIVE THE VEHICLE SAFELY AT NIGHT. IN FACT, I ONLY DRIVE IT UNLESS IT IS ABSOLUTELY NECESSARY. NOT ONLY ARE THE LIGHTS VERY DIM BUT THE SHAPE OF THE BEAM IS ALSO VERY POOR AND AWKWARD . WITH THE CURRENT OEM HEADLIGHT EQUIPMENT, THIS VEHICLE IS UNSAFE TO OPERATE AT NIGHT. I CONTACTED THE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT . I CAN'T EVEN FIND A BETTER BULB BECAUSE GM HAS THE PATENT AND NOT EVEN PIAA CAN MAKE A BETTER BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640663October 1, 2014
POWER TRAIN, SEATS, STEERING
I HAVE HAD MY TRUCK BACK THE DEALERSHIP 8 TIMES FOR THE SAME PROBLEM A VIBRATION THAT YOU CAN FEEL IN THE SEAT STEERING WHEEL AND GAS PEDAL, THEY HAVE HAD THE FACTORY ENGINEERS OUT THREE TIME AND LOOKED AND WORKED ON IT, FIRST TIME THE ENGINEER DID A COUPLE OF THINGS AND SAID THAT IT WAS UP TO FACTORY SPECS AND THAT WAS ALL HE COULD DO, I DROVE IT HOME AND BEFORE I WAS A BLOCK AWAY I COULD TELL THAT THEY DID NOT FIX IT, WHEN I GOT HOME I CALLED THE DEALER BACK AND TOLD HIM SO HE CALLED GM AND THE NEXT WEEK THEY SENT OUT THE SAME GUY AND THIS TIME HE WORKED ON 5 OR 6 OTHER THINGS THAT HE DID NOT WORK ON THE FIRST TIME AFTER TELLING ME THEY DID ALL THEY COULD DO THE FIRST TIME. RIGHT THERE TELLS YOU THEY ARE LYING IF THERE WAS NOTHING THEY COULD DO WHY COME BACK AND WORK ON IT AGAIN! BUT AFTER HE GOT DONE IT WAS JUST LIKE IT WAS, I WILL TRY TO LIST SOME OF THE STUFF THAT THEY SAID THEY DID, 1) ROTATED THE TIRES 2) RE-TORQUE THE WHEELS 3) BALANCED THE TIRES 4) BALANCED THE DRIVE SHAFT 5) SHIMMIED THE REAR END 6) CHECKED THE REAR SHOCKS 7) TOOK OFF DEALER INSTALLED MUD FLAPS! 8) CHECKED THE EXHAUST SYSTEM, I KNOW BUT THEY DID 9) ROAD FORCED TESTED THE TIRES TWICE AND REPLACED TWO THE SECOND TIME AND RE-BALANCED THE TIRES. AND I'M SURE I HAVE NOT LISTED ALL THEY HAVE TRIED, AND STILL I HAVE THE SAME PROBLEM, THIRD TIME THE ENGINEER CAME OUT HE HAD THE REGIONAL MANAGER WITH HIM AND THIS TIME THEY DROVE MY TRUCK AND 2 OTHERS THEY HAD ON THE LOT AND SAID THAT THEY ARE SIMILAR TO MINE AND THEY WAS NOT GOING TO DO ANY MORE TO MY TRUCK THAT THEY HAD DONE ALL THEY COULD OR WOULD DO BUT IF I HAD ANY OTHER PROBLEMS TO BRING IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638607September 24, 2014
EXTERIOR LIGHTING
2014 GMC SIERRA 1500 Z-71 PROJECTION HEADLIGHTS ARE WITH OUT A DOUBT A SAFETY HAZARD. NOT ONLY ARE THEY DIM BUT THEY DO NOT "PROJECT" FAR ENOUGH DOWN THE ROAD IN EITHER THE LOW OR HIGH BEAM MODES. UNSAFE BECAUSE ONE OVER DRIVES THE BEAM PROJECTED. UNSAFE BECAUSE ONE CANNOT SEE OFF TO THE SIDES WHERE DEER AND OTHER ANIMALS APPROACH SOMETIMES AT HIGH SPEEDS. THERE IS NO DOUBT IN MY MIND THAT GENERAL MOTORS WILL HAVE TO CHANGE OUT THESE HEADLIGHTS EITHER SOONER OR LATER UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633159September 15, 2014
ELECTRICAL SYSTEM
I AM HAVING PROBLEMS WITH DOOR CHIME AND DOME LIGHTS NOT SHUTTING OFF WITH KEY IN IGNITION ON DIFFERENT OCCASIONS WHEN DOOR IS CLOSED. I ALSO HAVE THE SAME WITH THEM NOT COMING ON WHEN OPENING DOOR ON DIFFERENT OCCASIONS. IT STARTED APPROX. A MONTH AFTER PURCHASING AND STILL HAPPENING NOW . IT HAS NOT HAPPENED AT THE DEALERSHIP YET AND GM SAYS THEY WILL NOT CHECK INTO IT UNLESS A GM REP. IS A WITNESS TO IT HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633432September 15, 2014
ELECTRICAL SYSTEM
THE LIGHTS ON THIS VEHICLE ARE UNSAFE IN THAT THEY ONLY PROJECT FOR A SHORT DISTANCE AND DON'T ALLOW ANY LIGHT TO THE SIDES ON CORNERS OR ON UPSLOPES OF HIGHWAY DIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631716September 8, 2014
EXTERIOR LIGHTING
WHILE DRIVING FROM ALABAMA TO PENNSYLVANIA IN MY NEW GMC I HAD TO SLOW DOWN TO 15 MPH UNDER THE POSTED LIMIT DUE TO POOR ILLUMINATION OF THE ROAD. THE HIGH BEAM HEADLIGHTS SHINE NO WHERE ON THE ROAD. I ONCE ALMOST MISSED A TURN ON A ROAD I DRIVE DAILY, ON ANOTHER OCCASION I BARELY AVOIDED HITTING TWO DEER ASIDE THE ROAD BECAUSE THE LIGHTS BROADCAST CENTER OF ROAD AND DO NOT SHINE AT ALL LEFT OR RIGHT. TWO TRIPS TO THE DEALERSHIP HAVE PROVED USELESS, FIRST TRIP THEY WERE WILLING TO ADJUST LIGHTS, SECOND TRIP I WAS TOLD THERE IS NO FURTHER ADJUSTMENT POSSIBLE. THIS IS UNACCEPTABLE FOR A NEW VEHICLE THAT COST $45,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628756August 27, 2014
EXTERIOR LIGHTING
HEADLIGHTS ARE SO DIM YOU CAN NOT SEE STREET SIGNS OR THE SIDES OF THE ROAD CLEARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628339August 26, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS ON VEHICLE FAILED TO ILLUMINATE PROPERLY. THE HEADLIGHTS WERE DIM AND IMPAIRED THE CONTACTS VISION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628383August 26, 2014
SEATS
IF YOU RAISE THE REAR SEAT HEAD RESTRAINTS, THEY EASILY GO BACK DOWN. THERE IS NO LOCKING IN A HIGHER POSITION. ALSO THEY DO NOT GO UP HIGH ENOUGH TO SUPPORT AN ADULT OR SOMEONE ABOUT 5FT 6IN OR HIGHER. THERE IS ALSO NO HEAD RESTRAINT IN THE MIDDLE BACK SEAT. I AM VERY CONCERNED THESE ISSUES COULD CAUSE SERIOUS INJURY TO REAR SEAT OCCUPANTS IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627818August 24, 2014
EXTERIOR LIGHTING
FROM DAY ONE THE HEADLIGHTS ON OUR 2014 GMC SIERRA 1500 VEHICLE ARE USELESS. THE DO NOT LIGHT UP AT ALL AND IS A VERY BAD SAFETY HAZARD FOR ALL. WE CAN DRIVE DOWN THE ROAD ON HIGH BEAM AND NO ONE WILL FLASH US AT ALL. WE HAVE NOTIFIED THE DEALER AND GMC AND SEEM TO GET NO WHERE. THEY SAID THERE HAS BEEN A LOT OF COMPLAINTS FOR BAD VISABILITY WITH THE NEW SHUTTER HEADLIGHTS BUT GMC SAYS THEY LOOK PRETTY. WELL PRETTY DOES NOT HELP BEING ABLE TO SEE. I HAVE READ PAGES OF COMPLAINTS ABOUT HOW ANYONE THAT PURCHASED A 2014 GMC SIERRA 1500 CANNOT SEE AT NIGHT WHILE DRIVING AND AGAIN THIS IS A SERIOUS SAFETY HAZARD. THE 2014 GMC SIERRS 3500 HAS THE REGULAR HEADLIGHTS, WHY CANT THE 1500 HAVE THESE?? WE PAID $43,000 FOR THIS PICKUP AND CANT DRIVE IT AT NIGHT FOR THE FEAR OF HITTING ANIMALS, PEOPLE WALKING ETC. GMC SAYS OH WELL YOU BOUGHT IT YOUR FAULT, BUT WHO TAKES A TRIAL RIDE AT NIGHT?? IF WE COULD WE WOULD TRADE VEHICLE IN FOR A CHEVY, THEIR 2014 HAS REGULAR HEADLIGHTS. AGAIN I AM NOT THE ONLY ONE THAT IS HAVING HEADLIGHT PROBLEMS PLEASE SEARCH FOR COMPLAINTS ON THIS MATTER AND YOU WELL SEE HOW MANY PEOPLE ARE COMPLAINING AND GMC IS NOT TAKING THIS SERIOUS AT ALL!! IF WE CRASH AT NIGHT DUE TO OUR LIGHTS, WHICH WHERE WE LIVE IN NORTHERN MAINE, WE WILL DEFINITELY BE PUTTING SOME LAWYERS IN ON THIS MATTER AND GOING AFTER SOMEONE FOR NOT ADDRESSING THIS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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