GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10097432October 21, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
WHILE DRIVING 30 MPH, THE CONSUMER COLLIDED WITH THE VEHICLE IN FRONT OF HIS. UPON IMPACT BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SEAT BELT FAILED TO RETRACT. THIS CAUSED THE DRIVER TO SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10097330October 15, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
REQUEST FOR WARRANT ON FUEL INJECTORS FOR LIFE OF VEHICLE. *BF THE CONSUMER DID NOT BELIEVE THAT THE EXTENDED WARRANTY THAT GMC ISSUED WAS FAIR. THE WARRANTY WAS ONLY FOR 7 YEARS OR 200,000 MILES WHICH EVER OCCURRED FIRST. THE CONSUMER STATED THE VEHICLE HAS 8 INJECTORS AND WAS CONCERNED THEY MAY FAIL ONCE THE WARRANTY EXPIRED. (DEAN SUTTON LAWYER ON BEHALF OF CLIENT WILL REYNOLDS) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093675October 6, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE STRAPS ON MY 2002 GMC SEIRRA BOTH BROKE AT THE SAME TIME AND THE TAILGATE FELL DOWN TO THE BUMPER. MY LOCAL GM DEALER KNEW OF A PROBLEM BUT STATED THAT NO NEW ITEM HAD BEEN MADE TO CORRECT THE STRAP PROBLEM, SO THEY JUST PUT NEW STRAPS BACK ON MY TRUCK, JUST LIKE THE ONES THAT BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094742September 30, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE BRAKE PEDAL GOES TO THE FLOOR, AND IT FEELS MUSHY. IT TAKES AN ADDITIONAL 50 FEET TO STOP. OWNER IS AFRAID HE WON'T STOP IN TIME.*AK THE CONSUMER STATED THAT THE BRAKES HAVE NEVER BEEN GOOD. VEHICLE HAS BEEN IN THE SHOP 4 TIMES FOR BRAKES. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087834September 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WHILE DRIVING ON DRY SURFACES ABS SYSTEM ENGAGED, FRESULTING IN EXTENDED STOPPING DISTANCE. THE PART WAS REPLACED TWICE. HOWEVER, PROBLEM RECURRED. *AK SECOND OCCURANCE RESULTED IN COLLISION 'GARAGE DOOR'; RETURN TRUE;" ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE;">GARAGE DOOR</A>. ABS SENSER REPLACED A SECOND TIME. *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092128September 14, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE LOADING THE VEHICLE, THE TAILGATE SUPPORT CABLES BROKE WITHOUT WARNING. AS A RESULT THE OWNER WAS THROWN TO THE GROUND. THE OWNER SUSTAINED HAND INJURIES. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10090679September 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2002 GMC SIERRA HAS A BRAKING PROBLEM WHEN STOPPING FROM A SLOW SPEED. I TOOK MY CONCERN TO THE DEALER AND THEY SAID THE REAR ROTORS WERE RUSTED AND MAY NEED TO BE REPLACED. I THINK THIS SHOULD BE A WARRANTY ISSUE AS THE TRUCK HAS 32,000 MILES AND IS LESS THAN 3 YEARS OLD, IT IS UNSAFE TO DRIVE AS IT IS. THEY TELL ME IT IS BECAUSE I LIVE IN THE NORTHEAST AND IS NOT A DEFECT IN MATERIALS. IN 2002 AT A BRAKE SYMPOSIUM, SPONSERED BY THE MANUFACTURERS, IT WAS NOTED THAT GMC TOOK THE METAL CHROMIUM OUOF THE ROTOR ALLOY TO SAVE MONEY. CHROMIUM RESISTS RUST. IS THERE ANY HELP AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088970September 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
PREMATURE BRAKE WEAR REQUIRED BRAKES AND ROTORS TO BE REPLACED AT 32,000 MILES. SERVICE ORDER INDICATED "DELAMINATION" OF BRAKE ROTOR CAUSED THE WEAR. THIS IS CONTRARY TO THE "LONG LIFE" BRAKES THAT WERE INDICATED TO ME DURING THE SALE OF THIS VEHICLE. BOUGHT NEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087199August 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER TOOK VEHICLE TO THE DEALER FOR A TIRE ROTATION, AND WAS TOLD THAT THE ROTORS WERE EATING UP THE BRAKE PADS. DEALERSHIP REPAIRED THE BRAKING SYSTEM BY RESURFACING THE ROTORS AND PROVIDING NEW PADS. HOWEVER, BECAUSE OF THE STEEL BEING USED THE ROTORS WILL CONTINUE TO EAT UP THE PADS, AND THIS OPERATION WILL NEED TO BE RESOLVED EVERY 10,000 MILES. MANUFACTURER STATED THAT THE CLIMATE WHERE CONSUMER LIVED WAS THE REASON WHY THE PROBLEM OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083848July 29, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DUE TO A CRACK IN THE FUEL TANK VEHICLE FAILED EMISSIONS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082663July 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS 19000 MILES ON IT AND THE BRAKE ROTORS ARE BADLY SCORED AND RUSTED, RESULTING IN A PULSATING BRAKE PEDAL AND THE REQUIREMENT OF GREATER BRAKE PEDAL PRESSURE TO STOP THE VEHICLE. THE PROBLEM IS PRIMARILY WITH THE REAR BRAKES, BUT THE FRONT BRAKES ARE STARTING TO SHOW THE SAME SIGNS. A RECENT BRAKE INSPECTION INDICATES THAT THE BRAKE PADS ARE WELL WITHIN TOLERANCE FOR WEAR, BUT THE ROTORS WILL NOT PASS PENNSYLVANIA STATE SAFETY INSPECTION IN THEIR CURRENT CONDITION. I HAVE CONSULTED WITH AT LEAST FOUR OTHER INDIVIDUALS WITH SIMILAR VEHICLES THAT HAVE ENCOUNTERED THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080740July 10, 2004
PARKING BRAKE
RECENTLY TOOK MY TRUCK IN FOR ROUTINE TIRE ROTATION AND ALIGNMENT AND I WAS TOLD THAT MY PARKING BRAKE WAS WORE OUT. I ONLY HAVE 55,000 MILES ON MY TRUCK AND I HAVE NEVER USED THE PARKING BRAKE. I WAS TOLD THAT IT WAS COMMON WEAR BY THE DEALER AND GMC CUSTOMER SERVICE WILL NOT DO ANYTHING EITHER. IF IT HAS TO WORK TO PASS INSPECTION THEN IT SHOULD BE A SAFTEY ISSUE. I WAS ALSO TOLD BY THE SERVICE TECH THAT IT IS VERY COMMON FOR THESES TRUCKS AND HE THINKS THE CABLE IS TOO SHORT AND THE BRAKE WEARS GOING DOWN THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079501June 18, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING THE BRAKES FROM LOW SPEED BRAKE PEDAL PULSATED, RESULTING IN EXTENDED STOPPING DISTANCE . DEALER STATED THE ROTORS WERE RUSTED AND FLAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065141May 11, 2004
PARKING BRAKE
DEALERSHIP INFORMED THE CONSUMER THAT THE EMERGENCY PARKING BRAKE WORE OUT. THIS COULD POTENTIALLY CAUSE THE VEHICLE TO ROLL BACK/FORWARD ON A INCLINE WITHOUT WARNING. DEALERSHIP WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK RETAINER ON EMERGENCY BRAKE FAILED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067289April 16, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR DRIVER SIDE REAR VIEW MIRROR HAD TO BE REPLACED 3 TIMES BECAUSE OF SEVERE VIBRATION. THE VIBRATION WAS SO SEVERE THAT THE DRIVER WAS UNABLE TO SEE ONCOMING VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066906April 9, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE MAKING A RIGHT HAND TURN CONSUMER LOST STEERING CONTROL. THIS CAUSED THE CONSUMER TO HIT A WALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10065803April 8, 2004
AIR BAGS
AIRBAGS DID NOT DEPLOY WHEN VEHICLE WENT OFF ROAD AND RASHED; ON-STAR DID NOT FUNCTION EITHER MANUALLY OR UPON IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10061453April 8, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICLE WAS EXPERIENCING INTERMITTENT BRAKE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 6 TIMES, HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE OR SOLVE THE PROBLEM. *AK THE BRAKES WOULD MOMENTARILY PAUSE IN STOPPING ACTION, ALONG WITH INTERMITTENT GRABBING, THEN REPEAT ITSELF. BRAKE PULSATION WAS ALSO PRESENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064389April 2, 2004
SUSPENSION:FRONT:SHOCK ABSORBER
I HAVE A 2002 3/4 TON CREW CAB SIERRA WITH DURAMAX DIESEL AND ALLISON TRANSMISSION. THE TRUCK HAS 17000 MILES. OVER THE LAST TWO WEEKS, I HAVE HAD TWO SHOCK ABSORBERS FAIL CATASTROPHICALLY DUE TO A WELD AT THE BOTTOM ATTACHMENT POINT. IN THE FIRST CASE, THE SHOCK WAS LODGED IN THE BOTTOM A ARM ASSEMBLY. THIS CAUSED THE STEERING TO BEHAVE STRANGELY. UPON SERVICING THE OTHER SHOCK, A CRACK IN THE WELD WAS FOUND. MY DEALER SAYS THAT SHOCKS ARE A MAINTENANCE ITEM AND REFUSES DO ANYTHING ABOUT THIS THE CUSTOMER ASSISTANCE IS ALSO NOT CONCERNED, THOUGH THEY FILED A CASE..1-204723707 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061539April 1, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES ACTIVATED BY THEMSELVES AT LOW SPEEDS. WHEN DEPRESSING THE BRAKES THEY PULSATED AND CHATTERED. AT LOW SPEED CONSUMER'S VEHICLE COLLIDED WITH THE BACK DOOR OF THE GARAGE DUE TO BRAKE FAILURE. NO INJURIES WERE REPORTED. *AK SENSORS WERE REPLACED BY DEALERSHIP. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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