GMC Sierra Complaints (1997)

345 consumer complaints on file.

#10400782May 13, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 1997 GMC SIERRA 1500. THE CONTACT STATED THAT THE OXIDIZED PLASTIC HEADLIGHTS WERE NOT BRIGHT ENOUGH TO ILLUMINATE THE ROADWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396159April 7, 2011
ELECTRICAL SYSTEM
I WAS RETURNING TO ALBUQUERQUE, NM FROM AMARILLO, TX PULLING A TRAILER WITH AN ANTIQUE STOVE IN MY TRAILER. IMMEDIATELY BEFORE LEAVING AMARILLO, I HAD MY FRIEND CHECK ALL OF THE TRAILER LIGHTS AND THEIR FUNCTIONING. THEY ALL WORKED FINE. I TOOK THE SCENIC ROUTE THROUGH HEREFORD ENTERING ONTO INTERSTATE HIGHWAY 40 AT SANTA ROSA, NM AT ABOUT 9:00 PM - IT WAS DARK. BEFORE LONG A SEMI PASSED ME AN HE FLICKED HIS HEADLIGHTS. I WASN'T SURE WHAT THE FLICKING OF HIS LIGHTS MEANT. ABOUT 30 MILES LATER A SEMI PASSED ME RIGHT BEFORE A BIG HILL. HE IMMEDIATELY LOST HIS SPEED GOING UP THE HILL AND IN A FEW MOMENTS I WAS RIGHT BEHIND HIM. I DID NOT WANT TO PASS HIM SINCE I WAS PULLING THE TRAILER, SO I STAYED BEHIND HIM AS HE CONTINUED TO SLOW DOWN TO AROUND 55 MPH. ANOTHER SEMI APPROACHED VERY FAST FROM BEHIND AND THERE WERE OTHER CARS IN THE FAST LANE. AT THE LAST SECOND THE SEMI SWERVED AROUND ME TO THE LEFT AND PASSED ME AND HONKED HIS HORN AT ME. HE NARROWLY MISSED RUNNING INTO THE REAR OF MY TRAILER. THIS TIME I NEW SOMETHING WAS UP, SO I PULLED OUT AT THE CLINES CORNERS EXIT AND STOPPED AS SOON AS I COULD. SURE ENOUGH, ALL OF THE LIGHTS ON THE TRAILER WERE OUT. I PUSHED ON THE WIRING COUPLER AND THEY ALL CAME ON. I WENT ABOUT 10 MORE MILES AND PULLED OFF AT ANOTHER EXIT TO CHECK THE LIGHTS. THEY WERE STILL ON, BUT I PUSHED THE COUPLER TOGETHER TO HELP ENSURE IT WAS WORKING LOOSE. ALL OF THE TRAILER LIGHTS WENT OUT AND NO MATTER HOW MUCH I PLAYED WITH THE COUPLER THEY WOULD NOT COME BACK ON. I SPENT THE NEXT 45 MINUTES LAYING ON THE COLD PAVEMENT WITH A FLASHLIGHT CUTTING THE WIRE TO THE LICENSE PLATE LIGHT ON MY TRUCK AND SPLICING IN SOME WIRE TO GET THE LIGHTS ON THE REAR OF THE TRAILER TO LIGHT UP. I ALSO HAD TO CREATE A NEW GROUND WIRE. THE COUPLER SYSTEM IS MADE BY VELVAC NEAR MILWAUKEE, WI. I WOULD BE HAPPY TO SEND YOU THE LEFTOVER JUNK PARTS. DAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393449March 27, 2011
SERVICE BRAKES, HYDRAULIC
DRIVING DOWNHILL AT 25 MPH AND APPLIED BRAKE TO SLOW DOWN TO DRIVE OVER SMALL BRIDGE. BRAKE PEDAL WENT TO THE FLOOR AND BRAKE WARNING LIGHT ILLUMINATED. I DEPRESSED BRAKE SEVERAL TIMES TO STOP AND PEDAL WENT TO FLOOR WITHOUT THE VEHICLE STOPPING. I FOUND BRAKE FLUID LEAKING FROM STEEL BRAKE LINE ALONG DRIVERS SIDE REAR FRAME RAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380169February 3, 2011
FUEL SYSTEM, DIESEL
1997 GM 6.5 TURBO DIESEL PMD FAILURE. LOSS OF CONTROL VERY UNSAFE. WHY DOES GM FAIL TO RECALL THE PMD???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336382June 15, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1997 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING DURING A RAINSTORM, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE CONTACT PULLED OVER AND THE WIPERS BEGAN WORKING INTERMITTENTLY. MOST RECENTLY, THE WIPERS STOPPED FUNCTIONING ALTOGETHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 67,550. THE CURRENT MILEAGE WAS 69,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326392April 19, 2010
SERVICE BRAKES, HYDRAULIC, STEERING
THE TROUBLE I AM HAVING IS WITH THE BRAKING SYSTEM . IT HAS BEEN PROFESSIONALLY MAINTAINED BUT THE PROBLEM STILL PERSISTS. THE BRAKES LOCKOUT AT SLOW SPEEDS AND I HAVE TO USE 2 FEET TO PRESS DOWN THE PEDAL AND STOP THE TRUCK . IF I WERE DRIVING AND STOPPED AT A LIGHT THERE WOULD BE NO PROBLEM .HOWEVER IF I WERE THEN TO RELEASE THE PEDAL AND APPLY IT AGAIN THE ABS SEEMS TO ACTIVATE AND I BASICALLY CANNOT STOP THE VEHICLE. I DID HIT SOMEONE ONCE BUT IT DIDN'T DO MUCH DAMAGE BECAUSE I WAS GOING SLOW UNDER 5MPH. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE TRUCK 5 YEARS AGO BUT I FIGURED IT WAS HOW THE TRUCK WAS SUPPOSED TO BE. THIS PROBLEM HAPPENS UNDER 15 MPH. YOU CAN HEAR THE ABS MOTOR ACTIVATE BUT THE FEELING YOU GET FROM THE RESPONSE OF THE PEDAL IS HARD LIKE THE VACUUM BOOSTER IS BAD BUT ONLY TEMPORARY. IF YOU GET THIS PROBLEM IT SEEMS THAT IF I RELEASE THE PEDAL AND TAP IT THE BRAKES WILL RETURN BUT ONE DAY IT WILL BE TOO LATE AND THERE MAY BE SOMEONE LYING UNDER MY TRUCK. I MUST ALSO SAY THAT I AM A MECHANIC AND POLICE OFFICER SO I DO KNOW SOMETHING ABOUT VEHICLE HANDLING RESPONSE AND REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324677April 9, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE ON 1997 GMC PICKUP. @ DIFFERENT OCCASIONS AND SEPARATE AREAS IN BRAKE LINES. OLD LINES DISCARDED. APPEARED TO BE A RUST ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274994June 25, 2009
FUEL SYSTEM, GASOLINE
THE TRUCK STOPPED RUNNING WHILE DRIVING,TRIED TO START THE TRUCK WITH NO LUCK. HAD IT TOWED TO THE DEALERSHIP WHERE THEY REPLACED THE FUEL PUMP. TRUCK RA FOR ABOUT A MONTH AND THEN GOT TO WHERE IT WOULDN'T RUN AND NOW IT WONT EVEN START. I HAD IT TOWED BACK IN AND THEY TESTED THE FUEL PUMP AND IT WAS GOOD. THE DEALERSHIP RESEARCHED THAT YEAR AND FOUND THAT THERE WAS A PROBLEM WITH THE FUEL INJECTOR STICKING CAUSING IT TO DO THAT. THERE WAS A PUBLIC SERVICE ANNOUNCEMENT OUT WARNING PEOPLE ABOUT THIS PROBLEM WITH THESE TRUCKS. THE PARTS ARE WELL OVER $700. NOTHING IS BEING DONE BY GM TO FIX THE PROBLEM SO THE TRUCK IS NOT DRIVABLE UNTIL IT GETS FIXED. GM NEEDS TO TAKE RESPONSIBILITY AND FIX THESE VEHICLES SINCE THEY ARE AWARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264793April 9, 2009
STEERING
TL*THE CONTACT OWNS A 1997 GMC SIERRA 1500. WHILE DRIVING 25 MPH AROUND A CURVE, THE VEHICLE BEGAN TO SHAKE AND THE STEERING FELT AS IF IT WERE TURNING MORE THAN IT SHOULD. THE FAILURE HAS BEEN OCCURRING FOR THE LAST FOUR YEARS, BUT THE VEHICLE HAS NOT BEEN INSPECTED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE MANUFACTURER WOULD NOT PROVIDE COMPENSATION BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241074September 5, 2008
VISIBILITY
TL*THE CONTACT OWNS A 1997 GMC SIERRA 1500. THE CONTACT STATED THAT HIS WINDSHIELD WIPERS WORK INTERMITTENTLY IN THE RAIN. HE IS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE MANUFACTURER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WILL TAKE HIS VEHICLE TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238159August 14, 2008
STRUCTURE
TL*THE CONTACT OWNS A 1997 GMC SIERRA. THE CONTACT STATED THAT HIS VEHICLE HAS GALVANIZED-BRAIDED STEEL TAILGATE SUPPORT CABLES THAT HAVE CORRODED AND FRACTURED. THE DEALER STATED THAT HIS MODEL YEAR WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 06V066000 (STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208425November 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1997 GMC SIERRA. THE WINDSHIELD WIPERS WOULD NOT OPERATE. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE CURRENT AND FAILURE MILEAGES WERE 90,433. UPDATED 12/12/2007 *BF THE CONSUMER STATED THE DEFECT ORIGINALLY HAPPENED 2 YEARS AGO AND WAS REPAIRED BY THE CONSUMER BY CLEANING THE UNIT AND SEALING THE WARPED COVER WITH SILICON. THE CONSUMER STATED VEHICLE TO BE REPAIRED BY GM DEALER ON NOVEMBER 13, 2007 UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205512October 12, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHILE DRIVING AT NIGHT, I TRIED TO SELECT HIGH BEAM WITH THE STEM MOUNTED LIGHT SWITCH. I HEARD A CHATTERING NOISE IN THE STEERING WHEEL AREA AND THE EXTERIOR LIGHTS FLICKERED DIMLY ON AND OFF. I ALSO SMELLED ELECTRICAL SMOKE. DESELECTING HIGH RESULTED IN LOW BEAM EXTERIOR LIGHT WITH NO CHATTERING, FLICKERING OR SMOKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181524February 4, 2007
SERVICE BRAKES, HYDRAULIC
TRUCK IS CONTINUOUSLY WARPING FRONT ROTORS AND WEARING OUT FRONT PADS. I HAD NEW HEAVY DUTY PADS AND SHOES AND NEW HD ROTORS INSTALLED NOT 10000 MILES AGO AND THEY ARE ALREADY WARPED AND WORN OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179161January 19, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* - THE CONTACT STATED THAT HIS 1997 GMC SIERRA 1500, IS HAVING THE SAME PROBLEM THAT THE VEHICLES WITH RECALL # 05V379000. THE CONTACT STATED THAT WHEN DRIVING UNDER 10 MPH AND STEPPING ON THE BRAKE, THE ABS ENGAGES. THE CONTACT STATED THAT THE BRAKE PEDAL PUMPS UP AND DOWN. THIS FAILURE HAS OCCURRED ON ANY ROAD CONDITION. THE CONTACT STATED THAT HE HAS HAD HIS BRAKES CHECKED BY A LOCAL MECHANIC AND WAS TOLD THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT HE HAS HAD 2 NEW ROTORS, BRAKES SHOES AND PADS REPLACE AND THE DRUMS ON THE BACK WERE GROUND. THE CONTACT STATED THAT THIS HAPPENS WHILE DRIVING IN ANY GEAR INCLUDING REVERSE. *NM UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174877December 1, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
PERSISTENT FAILURE OF WINDSHIELD WIPER OPERATION UNDER NORMAL VEHICLE OPERATION. THIS LED TO LACK OF VISIBILITY THROUGH WINDSHIELD. THERE IS A WELL DOCUMENTED RECALL OF THE WIPER MODULE ASSEMBLY FOR GM TRUCKS/VANS. MY TRUCK IS A 1997 GMC K1500. WHEN I TOOK MY TRUCK INTO THE DEALERSHIP, THEY INFORMED ME THAT MY PARTICULAR VIN WAS NOT INCLUDED IN THE RECALL VIN RANGE. THERE IS NO DOUBT MY TRUCK HAS THE BAD PARTS ILLUSTRATED IN THE RECALL(S) (EG, EA02006). MY COMPLAINT IS THAT IT SHOULD BE INCLUDED AND FIXED BY GM, AND THAT BY SOME SORT OF VIN TECHNICALITY OR ERROR, THEY REFUSE TO FIX. WHAT IS MY COURSE OF ACTION TO RECTIFY THIS SITUATION? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171614October 23, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED THE VEHICLE'S DRIVER SIDE DOOR PINS SHATTERED CAUSING THE DOOR TO MALFUNCTION WHEN ATTEMPTING TO OPEN IT FROM THE INSIDE. ALSO, THE WINDSHIELD WIPER MOTOR MALFUNCTIONED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE REPAIRS SHOULD BE COVERED UNDER A RECALL. THE DEALER NEEDED DOCUMENTATION THAT WOULD SUPPORT THE RECALL WORK. NO REPAIRS HAD BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165906August 18, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED THE WIPER/WASHER MOTOR THERE WAS A RECALL # 03023 PERTAINING TO INTERMITTENT FAILURE OF THE WIPERS AND A BUZZ UNDER THE DASH DUE TO BAD SOLDER POINTS WHICH FAILED 5 TIMES. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163480July 26, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
PREVIOUSLY IDENTIFIED SAFETY DEFECT AS IDENTIFIED IN NHTSA CAMPAIGN ID NUMBER 03V159000 AND GM RECALL NO. 03023 AND IS CURRENTLY FAILING IN MY GMC AND PRESENTED TO FITZNER GMC JULY 26,2006 AND WAS DENIED REPAIR UNDER THE RECALL BY THE SERVICE MANAGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161450July 5, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
DT*: THE CONTACT STATED THE WINDSHIELD WIPERS WORK INTERMITTENTLY OR NOT AT ALL. THERE IS AN NHTSA RECALL, # 03V159000, REGARDING THE VISIBILITY: WINDSHIELD WIPER/WASHER. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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