GMC Sierra Complaints (2010)

224 consumer complaints on file.

#10683864February 17, 2015
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
THE FIRST TIME WAS NOV.2014 WHEN THE CHECK ENGINE LIGHT CAME ON SOLID ALONG WITH THE TRACTION CONTROL LIGHT ENGINE POWER WAS REDUCED AND THE ENGINE VIBRATED AND WOULD NOT GO OVER 20 MPH.I LEFT THE TRUCK PARKED FOR 3 DAYS AND WHEN CRANKED THE TRUCK ALL LIGHTS WERE OFF AND THE TRUCK RAN FINE.ONCE IN DEC. 2014 AND ONCE IN JAN.2015 THE SOLID CHECK ENGINE LIGHT CAME ON BUT THE TRUCK RAN FINE AND AFTER A FEW DAYS WENT OFF. THE FIRST WEEK OF FEB. 2015 THE CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON ENGINE POWER WAS REDUCED AND ENGINE VIBRATION. I WAS ABLE TO DRIVE SLOWLY ONLY TO AN INDEPENDENT MECHANIC THAT I NORMALLY GO TO BECAUSE HE WAS CLOSER THAN THE DEALERSHIP AND I WANTED IT CHECK IMMEDIATELY SINCE THE WARNING LIGHTS WERE ON.HIS CODES SHOWED THE THROTTLE BODY WITH SENSOR NEEDED TO BE REPLACED.HE STATED HE LEFT THE CODES IN EVEN THOUGH THE WARNING LIGHTS WENT OFF BECAUSE HE THOUGHT THIS WORK WAS COVERED UNDER WARRANTY.I IMMEDIATELY CALLED THE DEALERSHIP AND THEY WANTED TO MAKE AN APPOINTMENT FOR THE FOLLOWING WEEK AND WHEN I TOLD THEM ALL THE WARNING LIGHTS HAD WENT OFF THEY STATED IT WOULD PROBABLY BE A WASTE OF TIME TO CHECK ON THEIR COMPUTER. I TOLD THE DEALERSHIP SERVICE DEPT. ABOUT HOW YOU DON'T KNOW WHEN THIS WILL HAPPEN AND WHEN IT DOES YOU ARE BASICALLY STRANDED BECAUSE THE VEHICLE WILL BARELY MOVE. THE NEXT WEEK FEB.11, 2015 IT HAPPENED AGAIN AND ALL 3 TIMES I WAS LUCKY I WAS NOT IN ALOT OF TRAFFIC OR TRAVELING AT HIGH SPEEDS OR ON A STEEP GRADE.IF I WOULD HAVE BEEN THERE MAY HAVE BEEN A ACCIDENT. I HAD TO LEAVE THE TRUCK IN A PARKING LOT AND THE NEXT DAY TOOK IT BACK TO THE INDEPENDENT MECHANIC.I CALLED THE DEALERSHIP AND AGAIN THEY WANTED TO MAKE AN APPOINTMENT AND THEY STATED THE WORK WAS NOT COVERED UNDER WARRANTY SO MY MECHANIC CAME UP WITH THE SAME CODES AND FIXED THE PROBLEM.CALLED GM AND EXPLAINED THE UNSAFE SITUATION AND GOT NO CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682269February 9, 2015
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS 2010 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE SPUTTERED AND FAILED TO ACCELERATE ABOVE 20 MPH. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THE THROTTLE POSITION SENSOR CODES NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676951January 21, 2015
STRUCTURE
2010 GMC SIERRA CREW CAB PICK UP TRUCK. DASH PANEL CRACKED ON UPPER RIGHT CORNER OF PASSENGER SIDE AIR BAG. UPPER LEFT CORNER CRACKED A COUPLE OF WEEKS LATER. GMC REFUSES TO ADMIT THAT THERE'S A PROBLEM EVEN THOUGH THE CRACKED DASH PANELS HAVE BEEN DOCUMENTED ON SEVERAL DIFFERENT MESSAGE BOARD AND FACEBOOK GROUPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669832January 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STOPPED RUNNING, DASH GAUGES BLANK. I MANAGED TO PULL OVER WITHOUT POWER BRAKES OR STEERING! AFTER A FEW MINUTES I WAS ABLE TO RESTART WITH "REDUCED ENGINE POWER, TRACTION CONTROL OFF, AND STABILITRAC" PROBLEMS DISPLAYED ON DASH. I WAS A MILE FROM HOME IN -10F TEMPS! I PULLED IT INTO MY SHOP. DTC CODE P2135 WHICH HAS TO DO WITH THROTTLE POSITION SENSOR. THE DEALER HAS A 2 WEEK DELAY IN GETTING INTO THEIR GARAGE! I FOUND OUT THAT THE THROTTLE BODY/SENSOR IS NOT COVERED UNDER WARRANTY. SO WITH THE COST OF A TOW (CAN'T TRUST THE TRUCK TO MAKE TO DEALER) PLUS THE PART COST, I WILL REPAIR IT MYSELF. THE REASON FOR THIS LETTER, I DISCOVERED THAT THIS HAS HAPPENED TO OTHER GMC TRUCK OWNERS. THEIR VEHICLE QUIT IN THE SAME MANNER. I THINK THAT "REDUCED POWER" IS NOT THE SAME AS NO POWER!!! I WONDER WHAT WOULD HAVE HAPPENED TO ME IF I WAS ON THE FREEWAY DURING RUSH HOURS??? BE PREPARED FOR SOME CREATIVE DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669495January 1, 2015
ENGINE
AS I WAS DRIVING THE TRUCK SEEMED AS IF IT TURNED OFF, ALL THE GAUGES WENT DOWN APPEARING OF THE TRUCK WAS OFF AND NOT RUNNING. THE TRUCK WAS STILL RUNNING, BUT THE ENGINE DID NOT HAVE POWER OR ACCELERATION. CONTINUED TO DRIVE TILL I WAS AT A SAFETY ZONE. TURNED IT OFF AND DID NOT WANT TO START NO MORE I TOOK THE BATTERY CABLE OFF AND PUT IT BACK JUMP START IT AND EVERYTHING WENT BACK TO NORMAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662083December 3, 2014
POWER TRAIN
I WAS TRAVELING HOME FROM VACATION AND ABOUT 70 MILES AN HOUR IN MY 2010 GMC SIERRA AND ALL OF A SUDDEN MY TRUCK REVVED UP AND MY TRANSMISSION WENT OUT. I ABOUT GOT HIT FROM BEHIND. I PULLED OVER AND THERE WAS SMOKE COMING FROM THE HOOD. I OPEN THE HOOD AND THERE'S TRANSMISSION FLUID FROM THE FRONT TO THE BACK UNDER THE TRUCK. ONE OF THE COOLING LINES RUBBED THE OTHER AND CHAFFED A HOLE. COST ME 150 DOLLARS IN TOWING FEES. GM DOESN'T WANT TO HONOR THEIR WARRANTY BECAUSE THEY REMOVED THIS PART OFF THEIR WARRANTY IN 2009. TRYING TO COVER UP THEIR MISTAKE .I CALLED GM PRIORITY CARE AND THEY HAD THE TRUCK TOWED TO BECK AND MASTEN GM. THEY ARE TRYING TO CHARGE ME FOR THE REPAIRS WHEN ITS A DEFECT ON GM'S PART. MY QUESTION IS HOW MANY INNOCENT DRIVERS ARE GOING TO GO BANKRUPT PAYING FOR A NEW TRANSMISSION WHEN IT WAS GM'S MISTAKE IN DESIGN. OR EVEN WORSE HOW MANY WILL GET KILLED ON THE HIGHWAY. I THINK I'VE MADE MY POINT! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661003November 25, 2014
STRUCTURE
THE DASH IS MY TRUCK HAS STARTED TO CRACK. FROM RESEARCH ON THE INTERNET I SEE THIS IS A FAIRLY COMMON OCCURRENCE. THE DEALER SAID IT IS NOT COVERED ALTHOUGH I HAVE AN EXTENDED WARRANTY. I AM UNSATISFIED WITH GM AND FEEL THIS CRACK DASH COULD BE A HAZARD IF AN ACCIDENT WERE TO OCCUR. I WOULD LOVE A COMPROMISE FROM GM TO AT LEAST OFFER TO PAY SOME OF THE COST OF REPLACEMENT, IF NOT ALL OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653881November 10, 2014
STRUCTURE:BODY:DOOR
ON 10/29/2014 I FILED A COMPLAINT WITH ODI NUMBER 10650997 ABOUT THE OUTSIDE DOOR HANDLES ON MY 2010 GMC SIERRA SINCE THREE OF THEM HAD BROKEN OFF SINCE DECEMBER 2013. THEN ON 11/6/2014, THE PASSENGER BACK DOOR HANDLE CAME LOOSE & IS PULLING OUT OF THE DOOR. THIS IS THE ONLY ONE OF THE DOOR HANDLES THAT HAS NOT BEEN PREVIOUSLY REPLACED. ALL OF THE DOOR HANDLE FAILURES HAVE OCCURRED SINCE DECEMBER 2013. THIS PRESENTS A POTENTIAL HAZARD. IT HAS BEEN MY EXPERIENCE ON THE DOOR WITH BROKEN HANDLES THAT IF THE DOOR HANDLE COMES COMPLETE OFF, IT IS HARD TO GET THE DOOR TO LATCH PROPERLY CAUSING IT TO POP OPEN WHICH COULD EASILY HAPPEN WHILE THE VEHICLE IS IN MOTION PUTTING ANYONE SITTING BY THE DOOR IN HARM'S WAY. IT IS VERY DISCONCERTING TO ME THAT ALL FOUR DOOR HANDLES HAVE NOW FAILED. I WOULD DEFINITELY THINK THIS IS A SERIOUS DESIGN FLAW WITH THESE VEHICLES. TWO OF THE HANDLES WERE REPLACED UNDER WARRANTY HOWEVER, THE COST TO REPLACE THE REMAINING TWO IS $200+ EACH. TO DATE GMC IS NOT WILLING TO ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650997October 29, 2014
STRUCTURE:BODY:DOOR
IN DECEMBER 2013 THE PASSENGER EXTERIOR DOOR HANDLE CAME OFF & A FEW DAYS LATER EXTERIOR DRIVER BACK DOOR HANDLE CAME OFF. THE DEALERSHIP DID REPLACE BOTH HANDLES UNDER WARRANTY. HOWEVER, WHILE WE THERE ANOTHER MAN CAME IN WITH THE SAME PROBLEM ON HIS GMC SIERRA. IN OCTOBER 2014, THE EXTERIOR DRIVER DOOR HANDLE CAME OFF. DEALER REPLACING BUT CHARGING CUSTOMER $200+. SERVICE PERSON INDICATED THEY HAVE HAD NUMEROUS ISSUES WITH THE HANDLES ON GMC SIERRAS BREAKING, AS RECENT AS THE LAST MONTH OR SO. IN INTERNET SEARCH THIS SEEMS TO BE A PREVALENT PROBLEM WITH THE GMC SIERRA. OTHER CAR DEALERS HAVE TOLD US THAT THEY HAVE HEARD COMPLAINTS ON THIS ALSO. ALTHOUGH IT MAY NOT BE A CRITICAL SAFETY ISSUE, WHEN THE DRIVER DOOR HANDLE CAME OFF OUR VEHICLE, THE DOOR WOULD NOT LATCH PROPERLY WITHOUT SOME EFFORT. THIS COULD CAUSE AN EXTREME ISSUE IF THE DOOR DOES NOT LATCH. IF THE DRIVER OR ANY PASSENGER SITTING BY A DOOR ON WHICH THE HANDLE BROKE DOES NOT GET THE DOOR TO LATCH PROPERLY IT COULD EASILY FLY OPEN WHILE THE VEHICLE IS MOVING AND COULD BE CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649868October 25, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ON OR ABOUT THAT DATE, DRIVING ABOUT 25 MILES ON RURAL ROADS AT SPEEDS FROM 45 TO 55 MPH, THE DAMPNESS IN THE AIR CAUSED CONDENSATION HAZE TO FORM ON THE INSIDE OF THE WINDOW. I TURNED ON THE DEFROSTERS WHICH CLEARED OFF THE DRIVERS SIDE WINDOW SO I COULD SEE BUT THE PASSENGERS SIDE NEVER CLEARED AND I HAD 0 VISIBILITY TO ANYTHING ON THE RIGHT HAND SIDE OF THE ROAD OR PULLING OUT FROM DRIVEWAYS OR ROADS ON THE RIGHT HAND SIDE. I TOOK IT TO THE DEALER TO GET REPAIRED TO BE TOLD GM HAD A SERVICE BULLETIN ON THIS THAT SHOWED THEM HOW TO REPROGRAM THE SYSTEM TO CORRECT THIS ISSUE. ALSO THIS VEHICLE IS EQUIPPED WITH A REAR CAMERA SYSTEM THAT IS INTERMITTENT IN ITS OPERATION, SOMETIMES BLURRED IMAGES OR SOMETIMES BLANK COMPLETELY. THE DEALER DISCONNECTED AND RECONNECTED THE CAMERA SYSTEMS THINKING THE CONNECTION MIGHT HAVE AN ISSUE BY BEING CONTAMINATED,OXIDIZED, OR LOSS. NOT SURE IF RELATED BUT THE DEALERSHIP HAS REPLACED MY RIGHT REAR SPEAKER SEVERAL TIMES CLAIMING THAT THE SPEAKER IS SEEING SHORTS AND/OR HIGHER POWER OR SHORTING INTERNALLY. BEING THIS IS MULTIPLE TIMES (3 OR 4 TIMES FOR THIS SAME REPAIR) WHAT OTHER ELECTRICAL SYSTEM PROBLEMS WILL I BE SEEING AND WILL ANY OF THESE LEAD TO FIRES OF ADDITIONAL SYSTEM DAMAGE. EVEN WITH THESE KNOW ISSUES AND SERVICE BULLETINS ISSUED ON THE BLOWER SYSTEM AS DOCUMENTED ON THE REPAIR INVOICE, WHILE KNOWING THAT LOSS OF VISION THROUGH THE WINDOW IS POSSIBLE, GM HAS NOT INITIATE ANY CAMPAIGN TO PROACTIVELY FIX THIS. ONLY AFTER THE PROBLEM OCCURS AND IF THE PERSON IS LUCKY TO AVOID ACCIDENTS WILL THEY ADDRESS THIS WHEN YOU COME INTO COMPLAIN ABOUT, BUT BY THAT TIME THEY HOPE IT IS OUT OF WARRANTY SO THEY CAN CHARGE YOU. AFTER ALL IT IS UNSAFE TO DRIVE THE VEHICLE WITHOUT THIS SYSTEM WORKING PROPERLY SO PEOPLE WILL PAY TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632911September 12, 2014
AIR BAGS, UNKNOWN OR OTHER
THE DASH BOARD ON MY 2010 GMC HAS CRACKED IN SEVERAL AREAS, INCLUDING AT THE PASSENGER AIRBAG. I HAVE STRONG CONCERNS THAT THE DASH WILL BREAK APART IN AN ACCIDENT IF THE AIRBAG WERE TO DEPLOY AND POSSIBLY INJURE OCCUPANTS IN THE CABIN. THE PLASTIC IS VERY BRITTLE AND COULD EASILY CUT SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622415August 14, 2014
AIR BAGS, STRUCTURE
THERE ARE CRACKS ON DRIVERS SIDE DASH & AROUND AIR BAG ON PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622004August 13, 2014
SERVICE BRAKES
DEALER STATES THAT THE BRAKE MODULAR AND PLUG ARE NO GOOD. THE COST OF THE REPAIR WOULD BE $1200.00. THE SERVICE TRACTION CONTROL LIGHT WOULD COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619380August 6, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT STATED THAT THE FRONT EXTERIOR PASSENGER'S SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES AND THE PLASTIC DOOR HANDLE WAS REPLACED EACH TIME. MOST RECENTLY THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611011July 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE DRIVER FELL ASLEEP AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURED RIBS AND A CRACKED STERNUM. THE DRIVER SUSTAINED A BRUISE RIB AND STERNUM. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 10/02/2014*LJ THE CONSUMER STATED THE VEHICLE WAS INVESTIGATE BY THE MANUFACTURER'S A REPORT WAS ISSUED ON 8/8/14. UPDATED 3/9/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10583312April 17, 2014
STEERING
TL* THE CONTACT OWNS A 2010 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE REVERSING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 32,232. UPDATED 06/10/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579590April 14, 2014
ENGINE
EXHAUST MANIFOLD BOLT, DRIVER SIDE, AGAINST FIRE WALL, BROKE OFF UNDER NORMAL DRIVING. IT IS MY UNDERSTANDING THAT THERE HAS BEEN A BIG PROBLEM WITH THIS. GMC SHOULD BE MADE TO REPAIR THIS AT THEIR COST, THE EST. REPAIR COST FROM A DEALER IS $1,400 - $1,700. THIS IS A BUNCH OF BS. IS GM COVERING UP THIS SCREW UP TOO???? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575762March 31, 2014
STRUCTURE
I HAD THE OIL CHANGED AT THE DEALER ON THE FRIDAY PRIOR TO AUGUST 5, 2013 AND THE WARRANTY WAS EXPIRING (AT THAT TIME) IN THE VERY NEAR FUTURE. GOT IN THE TRUCK TO GO OVER TO MY FATHER'S HOUSE AND STOPPED AT A LOCAL GAS STATION THAT STILL DOES FULL SERVE (FOR A PENNY OR TWO HIGHER THAN THE SELF SERVE DOWN THE STREET). AS THE OWNER OF THE STATION WAS CLEANING MY FRONT WINDSHIELD HE ASK ME WHAT WAS WRONG WITH THE DASH AND THAT IS WHEN I SAW IT. TWO LITTLE CRACKS FROM THE PASSENGER AIRBAG UNIT TO THE DEFROSTER VENTS AND ONE THAT WAS COMING STRAIGHT UP THE DRIVERS SIDE DASH HUMP (WHERE ALL THE GAUGES GO). I CALLED THE DEALER IMMEDIATELY AND THE SERVICE MANAGER ASK ME TO SEND PICTURES OF THE CRACKS AND THE ODOMETER, SO HE COULD SUBMIT TO GM. THE FINALLY REPLACED IT, THOUGH THE OWNER OF THE GMC/BUICK/CADILLAC DEALERSHIP SAID THAT IF THE WARRANTY HAD NOT COVERED IT THE DEALERSHIP WOULD AND MY UNDERSTANDING WAS THAT GM WANTED THE CRACKED DASH BACK OR AT LEAST THE BATCH NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574304March 23, 2014
ELECTRICAL SYSTEM
30 MINUTES AFTER MY WIFE PARKED OUR 2010 GMC SIERRA 1500 PICK-UP IN OUR DETACHED GARAGE, WE HEARD A BOOM AND I RAN OUTSIDE TO SEE THE GMC CAB AND HOOD ON FIRE. I IMMEDIATELY THOUGHT, MY GOD MY WIFE WAS JUST IN THERE AND THERE IS NO WAY SHE COULD HAVE SURVIVED. I PROCEEDED TO CALL 911 AND ALL THE NEIGHBORS TO EVACUATE THEIR HOMES BECAUSE WE LIVE IN A VERY WOODED AREA AND I THOUGHT THE FIRE WOULD SPREAD. IT BURNED THE GMC, MY SUBURBAN, OUR PONTOON BOAT, OUR SONS CHEVY Z-71 PICK-UP AND THE GARAGE TO THE GROUND. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10574143March 22, 2014
STRUCTURE, AIR BAGS
DASHBOARD IS GETTING A LARGE CRACK IN IT EITHER DUE TO STRESS OR SUN HEATING AND COOLING(EXPANSION/CONTRACTION). THIS IS A PLEASURE VEHICLE, NO WORK, NOTHING EVER PUT ON THE DASHBOARD. CONCERN THAT AIRBAG MAY NOT DEPLOY PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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