GMC Canyon Complaints (2011)

12 consumer complaints on file.

#11616997September 28, 2024
ENGINE
Since I purchased this Canyon in 2019, I've had many occurrences (at least twice a week) of the truck not starting. Through my research on line, I've found other Canyon owners experiencing the same problem. Long story short, the ignition locks and the truck cannot be started unless I wait 10 minutes. This problem interferes with my daily life. I believe GMC should correct this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483654September 9, 2022
ENGINE
Recall #11181 for 2011 Canyon SLE says GM will replace the automatic transmission adjustment CLIP for free. Recall was established in a GMC assembly plant when a truck would not start. Our truck randomly does not start and we’ve had it looked at with no problems found to indicate why it randomly does not start. We wait 15-20 minutes and then it will start. This recall is not being honored at a GMC dealership because of no longer available, they say. Can you help us with this issue? Again, the recall # is 11181.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186002March 11, 2019
UNKNOWN OR OTHER, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL AIRBAG LIGHT IS ON . TRUCK WILL SHUT DOWN WHEN THE TRUCK IS GOING DOWN THE ROAD AT 60 MILES AN HOUR LESS OR MORE. WHEN YOU START THE TRUCK IT SHUTS OFF AGAIN. OR WILL START RIGHT UP AND WASH IT RIGHT BACK DOWN. THE SAFETY BELT LIGHT COMES ON OR IS THE CAR LOCKED I SHOULD SAY. WHICH IS THE LITTLE PICTURE WITH THE CAR WITH THE LOCK ON IT. I HAVE VIDEOTAPED WHAT COMES ACROSS THE DASH AND HASN'T SHOWN IT TO THE DEALERSHIP AND THEY HAVE NOT DONE ANYTHING BECAUSE THEY CAN'T FIND ANYTHING. SHUTS OFF AGAIN. OR WILL START RIGHT UP IN THE SHUT RIGHT BACK DOWN. SAFETY BELT LIKE COMES ON OR IS THE CAR LOCK I SHOULD SAY. WHICH IS THE LITTLE PICTURE WITH THE CAR WITH THE LOCK ON IT. I HAVE VIDEOTAPED WHAT COMES ACROSS THE DASH AND HIS SHOWING IT TO THE DEALERSHIP AND THEY HAVE NOT DONE ANYTHING BECAUSE THEY CAN'T FIND ANYTHING. ALL OF THIS IS GOING ON RIGHT NOW WITH MY TRUCK AND HAS BEEN SINCE LATE FALL OF LAST YEAR. I TAKE IT TO MY DEALERSHIP TWICE WITH NO RESULTS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144862November 2, 2018
AIR BAGS
MY AIR BAG SENCER IS KEEPING ME FROM GETTING A STICKER AND I DON'T KNOW WHAT TO DO ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075399February 28, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 GMC CANYON. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION ON THE LOWER FRONT PASSENGER SIDE BUMPER AND FRAME. THE DETERIORATION SPREAD TO THE DRIVER'S SIDE BUMPER TO THE POINT THAT IT COULD FRACTURE. THE DEALER (FAIRFIELD CHEVROLET, 2501 MARTIN RD, FAIRFIELD, CA 94534, (707) 422-7777) WAS NOTIFIED AND INDICATED THAT THE VEHICLE WAS NOT COVERED BY A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ISSUED 14 TSBS REGARDING THE STRUCTURE AND 12 TSBS FOR THE SUSPENSION; HOWEVER, NO RECALLS WERE ISSUED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,089.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935953December 17, 2016
POWER TRAIN, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE BRAKE LIGHTS AND CRUISE CONTROL HAVE SUDDENLY STOPPED WORKING - SEE NTHSA BULLETIN 06V139000. AS EVIDENCE OF A SYSTEMIC PROBLEM WITH GMC CANYON VEHICLES. WAS NOT EVEN AWARE BRAKE LIGHTS WERE OUT UNTIL I CAME ACROSS THE NHTSA BULLETIN. ADDITIONALLY, THE ELECTRONICALLY ACTIVATED 4 WHEEL DRIVE HAS SPORATICALLY STARTED TRYING TO ENGAGE WHEN THE VEHICLE IS FIRST BEGINNING TO MOVE FROM A DEAD STOP. THIS STARTED A MONTH AGO WHEN I FIRST NOTICED THE CRUISE CONTROL WOULD NOT WORK. DISCOVERED THE BRAKE LIGHTS WERE NOT COMING ON LAST NIGHT 12/16/16. CHECKED BULBS AND FUSES AND THAT IS NOT THE PROBLEM. BELIEVE THERE IS AN UNDERLYING ISSUE LIKELY RELATED TO NHTSA BULLETIN 06V139000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919122October 26, 2016
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC CANYON. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF AT VARIOUS TIMES, MORESO WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700627March 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON MANY OCCASIONS. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658993November 18, 2014
ENGINE, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I AM EXPERIENCING PROBLEMS WITH THIS VEHICLE THAT ARE TERRIFYING AS IT IS PUTTING MY FAMILY IN JEOPARDY. MY FIRST INDICATION OF A PROBLEM OCCURRED IN AUGUST 2013 AND CONTINUED UNTIL MAY, 2014, THE PROBLEM SEEMED TO HAVE FIXED ITSELF AS I DID NOT EXPERIENCE ANY MORE SERIOUS PROBLEMS AFTER MAY 2014 UNTIL OCTOBER 2014. THIS LEADS ME TO BELIEVE THE PROBLEM SEEMS TO HAVE SOME CONNECTION TO COLDER WEATHER. THE STALLING PROBLEM IS NOW OCCURRING REGULARLY AND THE ERROR MESSAGES TEND TO DISAPPEAR OVERNIGHT BEFORE I CAN GET TO A DEALER. I AM KEEPING MY DRIVING TO A BARE MINIMUM UNTIL A SATISFACTORY SOLUTION IS FOUND. I DO NOT WANT TO SPEND MORE MONEY ON PARTS AND ?FIXES? THAT DO NOT RESOLVE THE PROBLEM. PROBLEM: CAR SUDDENLY REDUCES SPEED WITH NUMEROUS ERROR MESSAGES RUNNING ACROSS THE DASH SCREEN. I FORTUNATELY HAVE BEEN ABLE TO PULL OVER TO THE SIDE OF THE ROAD AS SPEED WAS VERY SLOW; THE CAR BEGINS TO SHUDDER AND I HAVE TO SHUT DOWN THE ENGINE. I NOTED THE FOLLOWING ERROR MESSAGES: REDUCED POWER, TRAC FAULT, SER STAB, SIST TRACTION. AFTER A FEW MINUTES I HAVE BEEN ABLE TO RE-START THE ENGINE. WHEN RESTARTED ALL THE ERROR MESSAGES DISAPPEARED, BUT THE CHECK ENGINE LIGHT STAYED ON. VARIOUS ERROR MESSAGES: P0657 (DEALER INSTALLED PEDDLE POSITION SENSOR 1/23/14 @ $229.63); SAME PROBLEM OCCURRED 2/19/14. P0615 (DEALER INSTALLED THROTTLE POSITION SENSOR @ $100); SAME PROBLEM AGAIN OCCURRED 3/13/14. I CANNOT AFFORD TO KEEP REPLACING ?OUT OF WARRANTY? PARTS THAT DO NOT CORRECT THIS SERIOUS PROBLEM. REDUCED POWER HAS OCCURRED A NUMBER OF TIMES BUT THE ERROR MESSAGES DISAPPEAR BEFORE I CAN GET TO A DEALER. SINCE THE DEALERS WERE NOT ABLE TO PIN POINT THE PROBLEM, I APPEALED TO GM TO ADVISE HOW TO PROCEED TO RESOLVE THIS SERIOUS PROBLEM BEFORE IT RESULTS IN A SERIOUS OR FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593479May 22, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 GMC CANYON. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED INTERMITTENTLY. ADDITIONALLY WHEN STARTING THE VEHICLE THERE WERE MULTIPLE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574718March 25, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2011 GMC CANYON. THE CONTACT WAS DRIVING APPROXIMATELY 63 MPH WHEN IT WAS ADVISED THAT THE BRAKE LIGHTS WERE NOT OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V139000 (EXTERIOR LIGHTING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,464.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435421November 13, 2011
SERVICE BRAKES, HYDRAULIC
A DAY OR TWO AFTER PURCHASING VEHICLE I WAS IN A CRAMPED PARKING LOT AND WHEN I APPLIED THE BRAKES THE VEHICLE SUDDENLY ACCELERATED. THIS HAPPENED TWICE, ONCE GOING FORWARD AND ONCE IN REVERSE BEFORE I REALIZED THAT MY FOOT WAS PARTLY ON THE BRAKE PEDAL AND PARTLY ON THE ACCELERATOR. IT HAS HAPPENED AT LEAST EIGHT TIMES SINCE THEN. I HAVE FOUND THAT IT HAPPENS MORE OFTEN WHEN I AM WEARING WIDE SOLED WORK SHOES. (GMC MARKETS THIS VEHICLE AS A WORK TRUCK.) THIS IS A VERY DANGEROUS PROBLEM WHICH CAUSED ME TO NEARLY TRAP A WOMAN WHO WAS STANDING BEHIND HER CAR IN A GAS STATION. FORTUNATELY I WAS ABLE TO STOP IN TIME BUT SHE AND I WERE BOTH VISIBLY SHAKEN BY THE INCIDENT. I REPORTED THE CONDITION TO THE DEALER FROM WHOM I BOUGHT THE VEHICLE BUT THE RESPONSE WAS THAT I SHOULD BE MORE CAREFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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