GMC Canyon Complaints (2016)

271 consumer complaints on file.

#10915887October 13, 2016
POWER TRAIN
VEHICLE BOGS AND MISFIRES AT RPMS BELOW 2000 CAUSING A SIGNIFICANT SAFETY PROBLEM. VEHICLE REFUSES TO ACCELERATE AT LOW RPM UNLESS IT DOWNSHIFTS. RESEARCH ON THE INTERNET FINDS MULTIPLE COMPLAINTS FOR THE SAME ISSUE. I TEST DROVE A 2017 GMC CANYON AND IT EXHIBITED THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914157October 6, 2016
POWER TRAIN
TRANSMISSION HESITATES DRAMATICALLY BETWEEN SOME SHIFTS..LONG PERIODS WHERE TRANSMISSION SEEMS TO BE IN NEUTRAL. TYPICALLY HAPPENS IN LOWER GEARS, SUCH AS BETWEEN 2 AND 3 GEARS. PRESSING ACCELERATOR THEM CAUSES A CLUNK INTO GEAR. ALSO, ON HIGHER SPEEDS, DOWNSHIFTS ARE SLOW TO OCCUR BUT THEN SEVERAL GEARS SEEM TO BE SKIPPED WHEN THE DOWNSHIFT FINALLY OCCURS, WITH SCREAMING ENGINE RPMS. THIS IS A 4 CYLINDER MODEL WITH 6 SPEED AUTOMATIC TRANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911306October 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO JERK, THE SPEED REDUCED, AND THE POWER STEERING FAILED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING AND SPEED CONTROL TO FUNCTION CORRECTLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910936October 1, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
I BOUGHT A BRAND NEW 2016 CANYON, TEST DRIVE WENT WELL, ALTHOUGH I ADMIT IT PROBABLY WASN'T LONG ENOUGH. PURCHASED ON SUNDAY, AND DURING THE NEXT WEEK DRIVING I BEGAN NOTICING THE TRANSMISSION WAS NOT SHIFTING AT THE PROPER TIMES. LIKE MOST PEOPLE ON HERE, THE TRANSMISSION APPEARS TO BE VERY CONFUSED , ESPECIALLY WHEN DECELERATING INTO THE 20-35 MPG RANGE AND ATTEMPTING TO RE-ACCELERATE BACK UP. IT WILL MISFIRE OR BE VERY UNRESPONSIVE, AND THEN CLUNK AND JERK YOU FORWARD ONCE IT DECIDES TO CHANGE GEARS. IT ALSO DOES SOMETHING THAT I THINK IS EVEN MORE DANGEROUS WHEN YOU ARE GOING AROUND 30-40 MPG AND THEN SIMPLY LET OFF THE ACCELERATOR. IN THIS INSTANCE, I FEEL LIKE IT DOWN SHIFTS INSTANTLY AND IT FEELS LIKE THE TRUCK IS BEING PULLED BACK (INSTEAD OF SIMPLY COASTING LIKE I WOULD WANT), AND THEN AT SOME POINT IT "RELEASES" FROM THIS AND THE TRUCK ACTUALLY STOPS DECELERATING AND SPEEDS UP A BIT, EVEN THOUGH THE GAS HAD BEEN RELEASED MANY SECONDS AGO. THIS IS PARTICULARLY DANGEROUS IN STOP AND GO CITY TRAFFIC. I THINK THE OVERARCHING PROBLEM HERE IS THE SHIFT POINTS THAT THE ECM HAS DETERMINED (OR BEEN PROGRAMMED WITH). YOU CAN TELL THIS WHEN ACCELERATING FROM A STOP, MY TRUCK GETS TO THIRD GEAR BY 15 MILES PER HOUR AND NEVER GOES ABOVE 2K RPM'S??? I ADMIT I AM A BIT LIGHT-FOOTED ON DRIVING, WHICH COMPOUNDS THE PROBLEM BECAUSE I EVENTUALLY AM GIVING A SMALL AMOUNT OF ACCELERATION TO A TRUCK IN 4TH GEAR ONLY GOING 20 MPH, WHICH SUCK. I HAVE ALSO READ THIS WAS A COMMON PROBLEM ON 15 CANYON (OBVIOUSLY READ AFTER PURCHASE), AND GMC EVENTUALLY CAME OUT WITH A FEW FIXES, INCLUDING ECM PATCH UPDATES OR LOWER VALVE REPLACEMENT. I IMAGINE THAT MANY OF THE 2016'S WERE ALREADY OFF THE LINE BY THE TIME THESE '15 FIXES CAME OUT (IN APRIL 15 I BELIEVE), BUT THE DEALERSHIPS HAVE NOT RECEIVED ANY OF THESE FOR THE 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909896September 27, 2016
POWER TRAIN
THE TRANSMISSION DOES NOT DOWNSHIFT FROM A HIGH GEAR (5 OR 6) TO A LOWER GEAR WHEN SLOWING DOWN FROM 45 MPH TO 20 MPH (OR LOWER). WHEN THE ACCELERATOR IS DEPRESSED TO ACCELERATE THE ENGINE BUCKS, VIBRATES, AND DOES NOT ACCELERATE. THE ENGINE RPM DROPS TO 1,000 RPM OR LOWER. IF THE ACCELERATOR IS QUICKLY FLOORED THE TRANSMISSION DOWNSHIFTS SEVERAL GEARS LOWER AND JERKS FORWARD. THIS CONDITION HAPPENS PRIMARILY ON SECONDARY ROADS WHILE DRIVING ALONG THE ROAD AND WHEN PULLING FROM ONE ROAD INTO TRAFFIC ON ANOTHER ROAD. THE SITUATION WHEN PULLING INTO TRAFFIC IS DANGEROUS BECAUSE THE TRUCK DOES NOT ACCELERATE AS IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904755September 8, 2016
FUEL/PROPULSION SYSTEM
TRUCK SEEMS TO BE MISSING WHEN CRUISING, THEN HESITATION WHEN ACCELERATING. SEEMS TO BE NOT GETTING ENOUGH FUEL FREQUENTLY WHEN JUST ACCELERATING. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG. TOLD THEM THE PROBLEM IS 90% REDUCED WHEN USING PREMIUM FUEL. STILL NO IDEA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882340July 3, 2016
STEERING
ON 12/29.2015 AT APPROXIMATELY 8:00 AM ON A CLEAR BRIGHT DAY I WAS DRIVING NEAR MY MY HOME RETURNING FROM AND ERRAND. I WAS APPROXIMATELY 90% THROUGH A SLIGHT RIGHT TURN WHEN THE ELECTRONIC POWER STEERING WENT OUT CAUSING THE VEHICLE TO LEAVE THE ROAD, CONTINUE DOWN A DITCH HITTING A CONCRETE DRIVE, CONCRETE MAIL BOX AND A POWER POLE. THE VEHICLE WAS TOTALED AND I HAD SOFT TISSUE BRUISING, CUTS AND ABRASIONS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10871885June 1, 2016
STEERING
TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851202March 23, 2016
ELECTRICAL SYSTEM
I HAVE A FRIEND WHO HAS A 2016 GMC CANYON WHERE THE RADIO/ONSTAR/REAR VIEW CAMERA ETC CUTS OUT AFTER A SHORT OPERATION TIME -- MY FRIEND HAS TAKEN IT TO THE DEALER WITH NO RESULTS. MY FIEND IS ELDERLY AND DOES NOT HAVE A COMPUTER THAT IS WHY I AM DOING THIS FOR HIM. THE BACK-UP CAMERA DOES NOT OPERATE WHEN THE RADIO/ONSTAR/CAMERA CUTS OUT. THE OPERATION OF THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824434February 5, 2016
UNKNOWN OR OTHER
AFTER STARTING MY TRUCK AND DRIVING UNTIL THE ENGINE WARMS UP, I TURN ON JUST THE FAN AND THE A/C LIGHT COMES ON. ACCORDING TO THE MANUAL THAT IS ONLY SUPPOSED TO HAPPEN IF THE AUTO DEFOG IS ACTIVATED. IT DOES NOT TURN ON WHEN I START THE TRUCK IF THE ENGINE IS WARM. ALSO, THE RADIO/USB PORT WILL RANDOMLY TURN ON BY ITSELF WHEN I START THE TRUCK OR SOMETIMES AFTER I END A PHONE CALL. ONCE THE ENTIRE TOUCH SCREEN SYSTEM WAS COMPLETELY INOPERABLE. I THEN COULD NOT TURN THE RADIO VOLUME UP OR DOWN, CHANGE STATIONS, OR USE ANY FEATURES OF THE TOUCH SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821567January 21, 2016
STEERING
FAULTY ELECTRIC POWER STEERING CAUSED VEHICLE VEER OFF THE RODE HITTING A CONCRETE WALL, CONCRETE MAIL BOX AND TELEPHONE. VEHICLE WAS TOTALED. THE VEHICLE WAS NORTH BOUND A TWO BLACK TOP ROAD AT A SLIGHT RIGHT HAND TURN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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