GMC Canyon Complaints (2015)

303 consumer complaints on file.

#10944974January 13, 2017
STEERING
THE POWER STEERING ASSIST HAS SHUT DOWN THREE TIMES MAKING IT VERY HARD TO STIR. THIS LAST TIME IT HAPPEN I WAS IN HEAVY TRAFFIC AND ALMOST WRECKED. MY WIFE IS 4'11" AND 95 POUNDS AND IS SCARED TO DRIVE THE TRUCK. I AM TOO NOW SINCE THE EVENT YESTERDAY. THE TRUCK WAS TAKEN TO THE DEALER FOR THE THIRD TIME YESTERDAY WHICH I WAS CLOSE TO WHEN IT HAPPENED YESTERDAY. I DRIVE IT WITHOUT THE POWER ASSIST TO MAKE SURE THEY UNDERSTAND HOW HARD IT IS TO DRIVE. IT WAS IN THE DEALER 3 OR 4 WEEKS AGO FOR A RECALL FOR THIS PROBLEM. AFTER 3 TIMES I NOR MY WIFE WANT TO DRIVE THE TRUCK AGAIN. IF IT KEEPS HAPPENING WE WILL EVENTUALLY WRECK. THE TRUCK HAS ONLY APPROXIMATELY 16,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928899November 30, 2016
STRUCTURE:BODY
THE DOORS OF THIS TRUCK DO NOT HAVE A WAY TO MANUALLY UNLOCK THEM THEY LOCK AUTOMATICALLY WHEN THE VEHICLE IS PUT IN GEAR IF THE BATTERY IS DESTROYED IN A CRASH THE OCCUPANTS ARE TRAPPED INSIDE ANYONE COMING TO HELP WOULD HAVE TO BREAK A WINDOW BUT STILL COULD NOT OPEN THE DOORS TO REMOVE THE OCCUPANTS IN THE EVENT OF A FIRE I FEEL THIS IS VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918081October 22, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FALL OF 2015 THE HEATER AND DEFROST SYSTEM WENT OUT. ONLY COLD AIR COMING THROUGH. ENTIRE DASH BOARD HAD TO BE REMOVED. VEHICLE IN SHOP FOR OVER 1 WEEK 349 DAYS LATER IN FALL 2016 SAME PROBLEM. GM DEALER STATES THAT THE INTERNAL LEVER THAT CLOSES THE HEATER DOOR BROKE. THIS OCCURS WHEN VEHICLE IS MOVING OR STOPPED. REPAIR BILL OVER $1,000. VEHICLE STILL ON WARRANTY FOR 1,500 MILES. CONCERN ABOUT LONG RANGE RELIABILITY. ONE TIME PROBLEM BUT 2 TIMES IN LESS THAN A YEAR. WINDOWS FOG UP AND CAN NOT SEE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915304October 11, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS TURNED OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915354October 11, 2016
ELECTRICAL SYSTEM
WHILE DRIVING ALL THE DASH BOARD INFORMATION ,LIGHTS,INFORMATION WENT DARK, FOUR TIMES SINCE I PURCHASED THIS TRUCK NEW ,FEB. 2015. I HAVE TAKEN IT TO THE DEALERSHIP MANY TIMES, ONE TIME WHEN THE PROBLEM WAS PRESENT,SEPT .30 2016 THE EMPLOYEES AT THE SERVICE DESK CAME OUT OF THE OFFICE AND LOOKED AT THE DASH BOARD AND SAW THAT IT WAS DARK,NO DISPLAY AT ALL,3RD TIME, THEY WOULD NOT TAKE THE TRUCK INTO THE SHOP AS I DID NOT HAVE AN APPOINTMENT AT THAT TIME, THEY SET UP AN APPOINTMENT FOUR THREE DAYS LATER, WHEN I TOOK THE TRUCK IN FOR REPAIR ,THE DESK CLERK WENT OUT SIDE AND TALKED TO AN EMPLOYEE ,CAME BACK IN AND TOLD ME THEY WOULD NOT LOOK AT THE TRUCK NOW THAT THE PROBLEM WAS NOT PRESENT.I WAS STRUMPET.I COMPLAINED TO THE SERVICE MANAGER LATER THAT WEEK AND HE SET UP A TIME TO CHECK THE PROBLEM , WOULD GIVE ME A LONER CAR FOR MAYBE EIGHT TO TEN DAYS.CONFIRMED BY THE OWNERS SON , WHO WORKS AT THE DEALERSHIP. I TOOK THE TRUCK INTO THE DEALERSHIP ON OCT.12 2016, THE SERVICE MANAGER ASKED FOR THE KEYS AND SAID GET IN. WE WENT 3 MILES OUT AND BACK TO THE SHOP. HE SAID THERE IS NOTHING WRONG WE CAN NOT HOOK IT TO THE MACHINE. ON OCT.4 2016 WHILE IN ANOTHER CITY THE TIME ON THE DASH HAD GONE WRONG, SO I DROVE IT TO THE DEALERSHIP, SAME OWNER AND SHOWED HIM,NO RESPONSE TO FIX THE PROBLEM. STARTED FOR HOME HALF WAY HOME THE DASH WENT DARK, I HAVE A VIDEO OF THE DASH OFF WHILE DRIVING HOME AND THE VIDEO SHOWS THE DASH COMING BACK ON SENT EMAIL WITH VIDEO TO OWNER OF DEALERSHIP AND TO GLENN G M C REP,NEXT DAY THE OWNER SAID BRING THE TRUCK IN AND I WILL DRIVE IT FOR A FEW DAYS TO CHECK IT. IT HAS BEEN 5 DAYS WITH NO CALL FROM THE OWNER OF THE DEALERSHIP. I WANT TO TURN THIS TRUCK IN AS A LEMON AND GET A NEW ONE THAT DOES NOT HAVE A PROBLEM. I NEED A WORKING TRUCK TO TRAVEL 140 MILES ONE FOR DR> APPOINTMENT 10 28 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913779October 4, 2016
POWER TRAIN
WHILE DRIVING AT A STEADY SPEED, WHEN ATTEMPTING TO LIGHTLY OR MODERATELY ACCELERATE, A LACK OF POWER IS NOTICED DUE TO TORQUE CONVERTER LOCKUP. ENGINE COMES CLOSE TO STALLING OUT. IN MAY 2016, I WAS INFORMED GM ENGINEERING WAS AWARE OF THE PROBLEM WERE WORKING ON A SOLUTION. DURING A FOLLOWUP VISIT IN SEPTEMBER 2016, I WAS INFORMED THAT GM NO LONGER CONSIDERED IT A PROBLEM AND WERE NO LONGER WORKING ON A SOLUTION. GM TAC # 8-2110571583. THERE HAS NOT BEEN A SPECIFIC ACCIDENT RELATED TO A LACK OF ACCELERATION WHEN EXPECTING TO ACCELERATE, THERE REMAINS THE POTENTIAL ESPECIALLY WHEN MERGING INTO FREEWAY TRAFFIC DURING PEAK TRAVEL TIMES. THE GM DISTRICT SERVICE MGR DROVE THE TRUCK AND INFORMED ME THAT THERE WAS NO ISSUE AS HE DROVE THE SAME VEHICLE TYPE AND HAD THE SAME PERFORMANCE. PER RECENT GM MARKETING, THE 2017 GMC CANYON FEATURES A COMPLETELY RE-DESIGNED TRANSMISSION. I BELIEVE THIS ISSUE WITH THE TRANSMISSION IS A SAFETY ISSUE CAUSED BY A POORLY DESIGNED TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904729September 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
THE POWER STEERING ON MY 2015 GMC CANYON HAS FAILED REPEATEDLY WHILE DRIVING IN DIFFERENT ROAD CONDITIONS. IN ONE CASE, I WAS GOING STRAIGHT ON A SURFACE STREET AT LOW SPEED. HOWEVER, IN ANOTHER I WAS CORNERING THROUGH A HIGHWAY OFF-RAMP AT APPROXIMATELY 45 MPH. WHEN THE POWER STEERING FAILS, THERE IS A WARNING CHIME AND THE POWER STEERING AND STABILITY CONTROL WARNING LIGHTS ACTIVATE SIMULTANEOUSLY. IT BECOMES EXTREMELY CHALLENGING TO STEER, AND IN THE CASE OF CORNERING AT SPEED THE VEHICLE PULLS IN THE OPPOSITE DIRECTION OF THE TURN [IE, IT PULLS TOWARDS DANGER]. PULLING OVER AND RESTARTING THE VEHICLE HAS 'SOLVED' THE PROBLEM EACH TIME, ALBEIT TEMPORARILY. I TOOK THE VEHICLE TO A GM DEALER TO GET FIXED, BUT THEY COULD NOT FIND ANY RELATED MECHANICAL ISSUES OR GM PROVIDED SW PATCHES THAT WOULD FIX THE PROBLEM. SO THE GM DEALER HAD ME LEAVE WITHOUT FIXING ANY OF THE UNDERLYING CONDITIONS THAT CAUSED THE POWER STEERING FAILURE. NEEDLESS TO SAY, THIS IS AN EXTREMELY DANGEROUS AND APPARENTLY WIDE-SPREAD ISSUE BASED ON THE NUMBER OF SIMILAR COMPLAINTS I HAVE READ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898995August 26, 2016
POWER TRAIN
I HAVE SAME COMPLAINT AS SEVERAL OTHERS IN THE NHTSA CUSTOMER COMPLAINT SECTION. BASICALLY THE TRANSMISSION FAILS TO DOWNSHIFT AT LOWER SPEEDS CAUSING THE VEHICLE TO HESITATE WHEN ACCELERATION IS NEEDED UNTIL IT DOWNSHIFTS APPROPRIATELY. PRESSING DOWN HARD ON THE ACCELERATOR WILL RESULT IN A DOWNSHIFT, BUT THIS IS A POTENTIALLY DANGEROUS MANEUVER IN CROWED ROAD CONDITIONS. I HAVE ALSO GONE TO MANUAL TRANSMISSION MODE BUT THIS IS ALSO POTENTIALLY DANGEROUS IN CROWDED CONDITIONS AND CERTAINLY INCONVENIENT. SEEMS THE VOLUME OF THIS COMPLAINT WARRANTS A GMC RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897553August 22, 2016
ENGINE
FOR MONTHS MY GMC CANYON WILL START FIRST THING IN THE MORNING, I WILL DRIVE UP TP THE FIRST OR SECOND STOP LIGHT AND MY TRUCK WILL BEGIN TO SHAKE AND ACT LIKE IT WILL SHUT OFF. SOMETIME IT WILL DIE OTHER TIMES IT JUST SHAKES. I TOOK IT INTO THE DEALERSHIP AND THEY COULD NOT RESOLVE THE ISSUE. THIS USUALLY OCCURS 2-3 TIMES PER WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895237August 12, 2016
ENGINE
ON COLD STARTS, THE ENGINE WILL STALL AT FIRST STOP. TYPICALLY THIS IS AT THE FIRST STOP LIGHT OR STOP SIGN IN THE MORNING ON THE WAY TO WORK. THIS IS BEGINNING TO HAPPEN SEVERAL TIMES A WEEK. IT ALSO HAS HAPPENED AFTER SITTING FOR SEVERAL HOURS. IT ONLY APPEARS TO HAPPEN WHEN STARTING THE TRUCK AFTER THE ENGINE HAS COOLED. PRIOR TO STALLING, THE ENGINE WILL HESITATE AND THE RPMS DROP UNTIL ULTIMATELY STALLING. I HAVE CALLED THE GMC NUMBER AND HAVE ASKED THE DEALERSHIP TO CHECK IT OUT. IT CANNOT BE DUPLICATED BY THEM AND THEY SAY GM HAS NOT ISSUED A RECALL OR BULLETIN TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892191August 1, 2016
POWER TRAIN
HAVE 20000 MILES ON TRUCK AND TRANSMISSION STILL DOES ACCELERATE SMOOTHLY.THERE IS HESITATION WHILE TRANSMISSION FIND RIGHT GEAR.WHILE TOWING TRAVEL TRAILER TRANSMISSION WILL ACCELERATE BUT NOT DEACCELERATE TILL I REDUCE SPEED MANUALLY.VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886052July 20, 2016
STEERING
WHILE DRIVING 70 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" MESSAGE WAS DISPLAYED AND A CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. THE VEHICLE WAS STOPPED TURNED OFF, RESTARTED AND DROVE TO DEALER WITHOUT ISSUES. I SEE THAT OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. IT IS ONLY A MATTER OF TIME BEFORE THIS ISSUE CAUSES AN ACCIDENT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885180July 15, 2016
POWER TRAIN, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE TRANSMISSION DOES NOT DOWN SHIFT WHEN CLIMBING A SMALL HILL IN NORMAL TRAFFIC AT NORMAL SPEEDS. I CONSTANTLY HAVE TO USE THE MANUAL TRANSMISSION TO MAKE THE TRUCK DOWNSHIFT OR I HAVE TO PRESS ON THE GRASS IN ORDER TO BRING THE RPM UP A LITTLE HIGHER USING MORE FUEL THAN REQUIRED. THIS IN ITSELF IS DANGEROUS SINCE I AM IN THEN MIDDLE OF TRAFFIC. WHEN I PURCHASED THE TRUCK NONE OF THE RECALL WERE ON CARAFE NOR DID THE DEALER INFORM ME THAT THIS VEHICLE TYPE AND MODEL HAS ALREADY HAD SEVERAL RECALLS AFFECTING ITS PERFORMANCE AND SAFETY. THERE IS ALSO SOMETHING WRONG WITH THE DEFROST SYSTEM WHETHER ITS ON HEAT OR COOL. THERE IS A RATTLING NOISE THAT CAN BE HEARD OVER THE FAN NOISE WHEN THE VEHICLE AIR CONDITIONER IS SWITCH TO THE DEFROST MODE. I AM TRULY DISAPPOINTED AND VERY CONCERNED FOR MY SAFETY. GM SHOULD HAVE PULLED THIS VEHICLE OFF THE MARKET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883211July 7, 2016
POWER TRAIN
THE TRUCK DOES NOT SHIFT PROPERLY, I EXPERIENCE ROUGH SHIFTS. IT DOESN'T DOWNSHIFT, FEELS LIKE TRUCK IS MISFIRING, AND I EXPERIENCE SLOW THROTTLE RESPONSE. OVERALL I DON'T FEEL SAFE IN THIS TRUCK AND SINCERELY REGRET MY PURCHASE. I'VE GIVEN THE TRANSMISSION A CHANCE TO BREAK IN AND LEARN, BUT IT'S A REAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873120June 7, 2016
POWER TRAIN
VEHICLE WILL NOT DOWN SHIFT WHEN SLOWING FROM A HIGHER SPEED AND THEN NEEDING TO ACCELERATE. VEHICLE WILL "CHUG" AND SQUAT UNTIL IT EVENTUALLY DOWN SHIFTS, OFTEN TIMES THROUGH TWO OR MORE GEARS CAUSING OVER ACCELERATION AND OVER REVVING OF ENGINE. COUPLE OF TIMES WHEN COMING TO FULL STOP AT STOP SIGN, VEHICLE STAYS IN 5TH OR 6TH GEAR UPON ACCELERATION FOR A FEW SECONDS AND THEN JUMPS GEARS TO PICK UP SPEED. DRIVING ON CRUISE IN MODERATE HILLS, VEHICLE WILL NOT DOWN SHIFT SOON ENOUGH UNTIL EVENTUALLY ENOUGH SPEED IS LOST THAT VEHICLE DOWN SHIFTS MULTIPLE GEARS FROM APPROXIMATELY 1800 RPM TO WELL OVER 3000. PROBLEM MANIFESTS ITSELF IN BOTH CITY AND HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871754June 1, 2016
POWER TRAIN
TRANSMISSION DOES NOT SHIFT PROPERLY WILL NOT DOWN SHIFT HESITATING AND FEELS LIKE TRUCK IS MISFIRING RUFF SHIFTS CLUNKING SOUND PROBLEMS START AT ABOUT 20 MPH WHEN TRYING TO SPEED UP IN TRAFFIC TRUCK WILL NOT DOWN SHIFT OR WILL DOWNSHIFT TO VIOLENTLY CAUSING TRUCK TO LUNDGE FORWARD AND NEARLY REAR-END CAR IN FRONT THIS IS DANGEROUS AND COULD CAUSE AN ACCIDENT GM SEEMS TO BE IGNORING THIS PROBLEM EVEN THOUGH THERE SEEMS TO BE QUITE A FEW PEOPLE WITH THE SAME COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863764May 7, 2016
SERVICE BRAKES
REAR BRAKE SQUEAK AND LONG STOPPING DISTANCE. ANTI-LOCKING FUNCTION DOES NOT ENGAGE AND THE BRAKING SYSTEM DOES NOT SKID/LOCK UP THE TIRES IN AN EMERGENCY STOP. REAR PADS DO NOT MATCH SIZE OF THE REAR DISCS. RUSTY DUST BUILD UP. GM HAS ATTEMPTED TO FIX 3X AND INDICATES THAT THERE IS NO FIX FOR THE ISSUE. SQUEAKING ON EVERY STOP WILL NOT ALLOW DRIVER TO DISCERN IF THE PADS ARE WORN OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861242April 25, 2016
POWER TRAIN
AT LOW SPEEDS, DOESN'T MATTER IF YOU ARE TURNING OR GOING STRAIGHT, THE TRANSMISSION WILL NOT SHIFT PROPERLY WHEN APPLYING PRESSURE TO THE GAS PEDAL. IT FEELS LIKE YOU ARE DRIVING A MANUAL TRANSMISSION IN 4TH GEAR WHEN IT SHOULD BE IN 2ND. WHEN IT DOES SHIFT, IT WILL DROP TWO GEARS AND YOU COULD BE ON TOP OF THE CAR IN FRONT OF YOU. THE CANYON'S TRANSMISSION IS NOT PREDICTABLE AND COULD PUT YOU IN A DANGEROUS POSITION IN TRAFFIC. HAVE HAD THE VEHICLE AT THE DEALER WHERE THEY APPLIED AN UPDATE PER A GM BULLETIN, HELPED SOME BUT STILL HAVE THE PROBLEM. TRANSMISSION MAKES A TERRIBLE GRINDING/HOWLING NOISE AT LOW SPEED. GM SAYS THIS IS A NORMAL CHARACTERISTIC OF THIS TRUCK, I SAY IT IS DANGEROUS. GM NEEDS TO BETTER ADDRESS THIS PROBLEM THAN THEY HAVE. THIS HAPPENS EVERYDAY THE TRUCK IS DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859876April 16, 2016
POWER TRAIN
WHILE DRIVING AT LOW SPEEDS THE TRANSMISSION SEEMS TO FLOAT BETWEEN GEARS AS IF TRYING TO FIND THE PROPER GEAR. NORMALLY IT TAKES SO LONG THAT I HAVE TO PUSH DOWN ON THE GAS TO FORCE THE TRUCK TO SHIFT. IT DOES TO A LOWER GEAR WHICH MAKES IT JUMP FROM THE EXCESS POWER. AT HIGH SPEEDS, PRESSING ON THE GAS PEDAL IS NON RESPONSIVE AS THE TRANSMISSION CONTINUES TO LOOK FOR THE RIGHT GEAR. A MANUAL FIX FOR SAFETY PURPOSES (ESPECIALLY IN TRAFFIC AND NEED AN ANSWER FROM MY TRANSMISSION) IS TO CHANGE IT TO MANUAL SHIFTING WHERE I CONTROL THE GEARS. THIS IS A BAND AID FIX AT THE MOMENT AND IS QUITE INTERESTING THAT I AM ABLE TO SHIFT MY VEHICLE BETTER THAN A COMPUTER. PLEASE LOOK INTO THIS ISSUE. I AM GOING TO TAKE IT TO THE DEALERSHIP BUT AS I READ IN THE NUMEROUS REPORTS FROM OTHER 2015 CANYON OWNERS....GMC IS NOT ADMITTING OR DOES NOT HAVE A FIX. THIS ISSUE OCCURS ALL THE TIME SO SELECTING A DATE OF WHEN THIS ISSUE HAPPENED IS NOT EFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854553April 9, 2016
SERVICE BRAKES
BRAKES SQUEAK ON EVERY STOP. WILL NOT BE ABLE TO DETERMINE WHEN THE PADS NEED CHANGED SINCE THE SQUEAK IS SAME AS THE PAD WORN INDICATORS. ALSO VEHICLE WILL NOT STOP WITH ANTILOCK BRAKES OR SKID THE TIRES. IT STOPS, BUT IS MUSHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Canyon