Forest River Puma Complaints (2021)

4 consumer complaints on file.

• #11543389September 8, 2023
  TIRES

  Castle Rock Radial ST 225/75R15 When driving North on I81 in West Viginia just outside of Martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. When traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [XXX] . The second tire that blew out damaged the other side of my camper, now I have both sides of my camper damaged from these tires. There was not warnings or anything they just blow out. I always check my tire pressures before I leave on a trip. The tire pressures were all good. I was driving 68 to 70 miles per hour, the tires are rated for 75 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11518597April 24, 2023
  EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER

  2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11421453June 19, 2021
  STRUCTURE:BODY

  in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11421193June 16, 2021
  SUSPENSION

  We picked up this camper on May 19, 2021 and returned it to the dealer May 28, 2021 because the leaf springs supporting the camper a completely flat.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0