Ford Fiesta Complaints (2015)

259 consumer complaints on file.

#11415317May 5, 2021
AIR BAGS, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON APRIL 11, 2021, THE 2015 FORD FIESTA I WAS DRIVING UNINTENTIONALLY ACCELERATED INTO A COMMERCIAL BUILDING AT A SHOPPING MALL. THE CAR HAD TWO INCIDENTS OF ACCELERATING WHILE APPLYING THE BRAKE PRIOR TO THE FINAL INCIDENT WHERE THE CAR RAN INTO A WALL AND WAS TOTALED. THE CAR HAD NEVER EXHIBITED ANY BRAKING OR ACCELERATION ISSUES BEFORE THIS DAY. THE FIRST INCIDENT, I WAS SLOWING DOWN TO GO OVER A SPEED BUMP. AS I WAS APPLYING THE BRAKE, THE CAR JERKED FORWARD THEN STOPPED. IT DROVE AS NORMAL THROUGH TRAFFIC FOR THE NEXT 8 MILES. I WAS CLOSE TO MY DESTINATION, AS I WAS APPLYING THE BRAKE AT A STOP LIGHT, THE CAR SPED UP AND STOPPED WHEN I PULLED THE EMERGENCY BRAKE. AGAIN, THE CAR DROVE FINE FOR THE NEXT MILE. I WAS VERY AWARE WHILE I WAS PULLING INTO A PARKING SPACE. NEITHER THE BRAKE OR ACCELERATOR WAS APPLIED AS I WAS COASTING INTO A SPACE. AS I APPLIED THE BRAKE, THE CAR SPED UP, JUMPED THE CURB AND ACCELERATED INTO THE SIDE OF A BUILDING. ACCORDING TO A WITNESS AND SUPPORTED BY PATTERN OF SKID MARKS, AT ONE POINT THE CAR WAS AIRBORNE. WITH THE DISTANCE OF ABOUT 15 FEET BETWEEN THE CURB AND WALL, THERE WAS LITTLE TIME TO REACT. IN MY ATTEMPT TO PULL THE EMERGENCY BRAKE, I INJURED MY THUMB. MY PASSENGER SUSTAINED VARIOUS BRUISES FROM THE SEAT BELT AND THE FRONT DASHBOARD. NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED. ACCORDING TO THE BLACK BOX REPORT, THE CAR ACCELERATED FROM 0-100% IN THE FINAL 5 SECONDS AND THE BRAKE WAS APPLIED AT 10%-55%, YET THE CAR CONTINUED TO ACCELERATE. I DID NOT REMOVE MY FOOT FROM THE BRAKE UNTIL AFTER THE CAR IMPACT, WHICH IS SUPPORTED BY SKID MARKS SHOWN IN PHOTOS. IN AUGUST 2019, FORD MOTOR WAS AWARE OF A TRANSMISSION CLUTCH SHUTTER ISSUE, BUT STILL PROCEEDED WITH SELLING THE CAR TO AN AUCTION. ONE MONTH LATER, I PURCHASED FROM A DEALERSHIP.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11407994April 13, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR DASH LIGHTS UP WITH ALL ALERTS AND THEN TOTALLY LOSES POWER. YOU ARE UNABLE TO PUT CAR INTO ANY GEAR, YOUR LITERALLY STUCK WHEREVER THIS OCCURS. I'VE BEEN TO 3 MECHANICS INCLUDING FORD AUTONATION AND AN ELECTRICAL DIAGNOSTIC GARAGE RESULTING IN THE SAME RESULTS " NOTHING" ! IT ALSO SAYS IMMOBILIZER ENABLED SERVICE NOW???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407697April 12, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AND APPROACHING A STOP SIGN, THE VEHICLE STALLED. THE CONTACT SLOWLY DEPRESSED THE ACCELERATOR PEDAL AND THE RPM REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAITED FOR SEVERAL MINUTES, DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE RESPONDED SLOWLY. THE FAILURE PERSISTED EACH TIME THE CONTACT WAS APPROACHING EITHER A RED TRAFFIC LIGHT OR A STOP SIGN UNTIL THE CONTACT WAS ABLE TO GET THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400333March 11, 2021
STRUCTURE:BODY
WHEN OPENING PASSENGER DOOR TO DEPOSIT BAGS INTO PASSENGER SEAT DOOR LATCH MALFUNCTIONED AND WOULD NO LONGER ALLOW DOOR TO FULLY LATCH AND REMAIN CLOSED. THE LATCH MECHANISM MOVED FREELY WHEN MANIPULATED AND WAS NOT STUCK IN THE CLOSED POSITION. VEHICLE WAS NOT IN MOTION AND PARKED, BUT HAD TO BE DRIVEN AFTER THE LATCH FAILURE RESULTING IN THE PASSENGER DOOR WANTING TO SWING OPEN WHEN DRIVING IF NOT HELD. THERE WAS AN ACTIVE RECALL SHOWN FOR 2014-2015 FORD FIESTA'S DOOR LATCH, BUT I WAS TOLD MY VIN DID NOT QUALIFY FOR THE RECALL AND WAS CHARGED $325.17 FOR THE REPAIR/REPLACEMENT AT THE LOCAL DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397619February 23, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE ENGINE OVER HEATED AS THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO EWALD'S VENUS FORD (2727 E LAYTON AVE, CUDAHY, WI 53110) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RELATED THE ISSUE TO A HEAD GASKET FAILURE. THE CONTACT STATED THAT THE HEAD GASKET HAD BEEN REPLACED ONCE PRIOR TO OWNING THE VEHICLE HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396096February 13, 2021
STRUCTURE:BODY, VISIBILITY/WIPER
VEHICLE'S FRONT DRIVER SIDE WINDOW SPONTANEOUSLY FELL OFF TRACK AND INTO THE DOOR WHILE IN A CAR WASH AT DEALERSHIP. OPERATOR WAS OVERCOME WITH WATER, ENTIRE INTERIOR WAS SOAKING WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389409January 22, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED AFTER REFUELING THE VEHICLE, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT REPAIRS WOULD BE AN OUT OF POCKET EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386894January 7, 2021
UNKNOWN OR OTHER
MY TRANSMISSION HAS BEEN HAVING PROBLEMS SINCE THE DAY I DROVE MY VEHICLE OFF THE LOT. I MADE SEVERAL ATTEMPTS TO BRING IT BACK WITHIN WARRANTY; HOWEVER, I WAS TOLD NOTHING WAS WRONG AND DEPARTED HOME. SINCE THEN, I BROUGHT IT BACK ABOUT 2 MORE TIMES & WAS TOLD AGAIN AND AGAIN, THE TRANSMISSION FELL 'WITHIN WORKING CAPABILITIES'. NOT LONG AFTER, I RECEIVED A RECALL IN THE MAIL REGARDING THE TRANSMISSION. WHEN I BROUGHT THE CAR BACK AGAIN AND SHOWED THE REPRESENTATIVE(S) THE LETTER, I WAS REASSURED EVERYTHING WOULD BE TAKEN CARE OF. I LEFT PAYING A $100 DIAGNOSTIC FEE AND NOTHING WAS DONE TO THE VEHICLE. AT THIS POINT, THE VEHICLE ISN'T RELIABLE AT ALL. I'VE ALREADY INVESTED $1,200 INTO FIXING A HVAC BLEND DOOR ACTUATOR ISSUE THAT APPEARED SHORTLY AFTER ITS' PURCHASE. I INFORMED FORD MARGATE ABOUT THIS ISSUE AS WELL; BUT AS MANY TIMES AS I CALL, THE ISSUES GET OVERLOOKED AND FORGOTTEN ABOUT ON THEIR END. I ONLY HAVE 65K MILES ON THE CAR & IT ROLLS BACKWARDS IF I'M ON A HILL. THIS HAPPENS AS SOON AS I TAKE MY FOOT OFF THE BREAK AND I ANTICIPATE HITTING THE GAS. BEFORE I CAN EVER DO THAT, THE CAR STARTS ROLLING BACKWARDS AS IF IT'S A MANUAL. THE TRANSMISSION CONSISTENTLY SHUTTERS AND THE GEARS DON'T AUTOMATICALLY SHIFT PROPERLY. IS THERE ANY WAY YOU CAN LOOK INTO THESE ISSUES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386861January 6, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE FRONT WINDSHIELD BUBBLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534 (888) 415-0959) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378660December 9, 2020
FUEL/PROPULSION SYSTEM
I OWN A 2015 FORD FIESTA AND AFTER REFUELING, THE VEHICLE WOULD NOT IMMEDIATELY START. AFTER SEVERAL TIME ATTEMPTING THE VEHICLE RESTARTED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY AND WOULD LOSS MOTIVE POWER WHILE DRIVING AND STALLED AT A RED LIGHT. AFTER DRIVING FOR APPROXIMATELY ONE MILE, THE VEHICLE WOULD NOT OPERATE NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375600November 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER FILLING UP MY TANK, I LEFT THE GAS STATION AND IMMEDIATELY APPROACHED A RED LIGHT. WHEN I CAME TO A STOP, MY ENGINE RPM DIPPED AND MY VEHICLE STALLED OUT. I HAVE NOTICED RPM DIPPING THAT OCCURS WHEN I STOP AT A RED LIGHT, USUALLY AFTER I ADD FUEL. OTHER THAN THIS STALL EVENT REPORTED, I HAVE NOT EXPERIENCED ANOTHER, BUT THE RPM DIPS DO OCCUR OFTEN, AGAIN, AFTER ADDING GAS OR FILLING MY TANK. THE DIPPING PERSISTS USUALLY FOR AT LEAST 30 MINUTES AFTER ADDING FUEL. LUCKILY I WAS ABLE TO RESTART MY CAR RIGHT AWAY WITH NO TROUBLE. RPM DIPPING WAS OBSERVED AT EACH STOP ON MY WAY HOME. INTENSITY OF THE DIP VARIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366925October 28, 2020
VEHICLE SPEED CONTROL
ON MANY OCCASIONS WHEN MY VEHICLE IN IN MOTION THE CRUISE CONTROL COMES ON WITHOUT ANY PROMPT AND ACCELERATES WHILE TRAVELING ON STREETS AND HIGHWAYS. THIS DEFECTIVE CRUISE CONTROL HAS CAUSED MYSELF AND MY WIFE TO NEARLY HAVE AN ACCIDENT. THIS IS AN EXTREMELY DANGEROUS VEHICLE BECAUSE OF THIS FAULTY CRUISE CONTROL. THE ONLY WAY TO STOP THIS FAULTY ERROR IS TO IMMEDIATELY ENGAGE THE FOOT BRAKE PEDAL BUT THIS MAY HAPPEN AGAIN IN A SHORT PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365883October 23, 2020
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CORWIN FORD (3600 KIETZKE LN, RENO, NV 89502, (775) 329-8800) HOWEVER, THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365438October 20, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE SPUTTERED AND NEARLY STALLED. THE CONTACT STATED THAT THE VEHICLE IDLED VERY LOW. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER WARRANTY TWO YEARS AGO, FOR THE SAME FAILURE HOWEVER, THE FAILURE RECURRED. SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363511October 9, 2020
FUEL/PROPULSION SYSTEM
AFTER FUELING VEHICLE IT TURNS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361698September 29, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE WOULD NOT IMMEDIATELY START. AFTER RESTARTING, THE VEHICLE WOULD NOT ACCELERATE PROPERLY AND WOULD LOSS MOTIVE POWER WHILE DRIVING. AFTER DRIVING FOR APPROXIMATELY ONE MILE, THE VEHICLE WOULD OPERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AUTONATION FORD BRADENTON LOCATED AT 5325 14TH ST W, BRADENTON, FL 34207, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361529September 28, 2020
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A DOOR UNLOCKED WHILE DRIVING WITHOUT WARNING OR AN AUDIBLE NOTIFICATION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DRIVE, TUSTIN, CA 92782) AND THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,705.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361144September 25, 2020
UNKNOWN OR OTHER
THIS IS NOT MINE. I HAD LEASED IT FOR 3 YEARS AND I TURNED IT BACK IN TO AUTONATION FORD (BRADENTON, FL) IN OCTOBER 2017. I'M SURE THEY CAN TELL YOU WHO HAS IT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361196September 25, 2020
ELECTRICAL SYSTEM
LOUD CRACKLING AND POPPING COMING FROM SPEAKERS,EVEN WHEN RADIO IS OFFHAND VOLUME IS DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355063September 15, 2020
POWER TRAIN
CAR ONLY HAS 64000 MILES AND THE DUAL CLUTCH TRANSMISSION WAS RECALLED! I TOOK IT TO THE FIRD DEALERSHIP AND THEY TOLD ME I WOULD HAVE TO PAY $2200.00 TO HAVE IT FIXED AND THATS WHAT THEY SAID I WOULD HAVE TO PAY BEFORE THE PART ON THE RECALL COULD BE REPLACED PLEASE I NEED SOME ANSWERS PLEASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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