Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#11291897December 29, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE LOW BEAMS HAVE STOPPED WORKING. I NOW CANNOT DRIVE AFTER DARK AND IF I HAVE AN EMERGENCY WITH ONE OF MY THREE KIDS I WILL NOT BE ABLE TO TAKE THEM ANYWHERE. HIGH BEAM AND PARKING LIGHTS WORK. REPLACED HEADLIGHT BULBS AND STILL WON'T WORK. THERE WAS A RECALL IN CANADA BUT NOT THE USA. IT'S BEEN MONTHS AND CAN NOT AFFORD TO HAVE THE FUSE BOX REPLACED. RADIO HAS ALSO STOPPED WORKING FOR THE PAST 3 WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290957December 23, 2019
POWER TRAIN
TRANSMISSION FAILED WHEN DRIVING ON CITY STREETS. THE CAR STARTED TO MAKE A GRINDING/RATTLING NOISE THEN STARTED SLIPPING OUT OF GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290741December 22, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW BEAM LIGHTS WORK INTERMITTENTLY. THEY SHUT OFF WHILE DRIVING. THIS CAUSES AN UNSAFE CONDITION FOR THE DRIVER, PASSENGERS, PEDESTRIANS AND ONCOMING VEHICLES. THIS HAPPENS BOTH WHILE THE VEHICLE IS STATIONARY AND IN MOTION. IT HAPPENS IN ALL WEATHER CONDITIONS AND TEMPERATURES. IT OCCURS BOTH DURING CITY DRIVING CONDITIONS AND HIGHWAY DRIVING CONDITIONS. THERE SEEMS TO BE A SHORT BETWEEN THE HEADLIGHT, THE VEHICLE FUSE BOX AND THE HEADLIGHT ON AND OFF SWITCH. THE HIGH BEAM SYSTEM IS NOT AFFECTED BY THIS PROBLEM. LIGHTS HAVE BEEN CHANGED AND FUSES HAVE BEEN CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289863December 18, 2019
POWER TRAIN
TCM TRANSMISSION MODULE RECALLED MY FORD STORE IN FORT WALTON BEACH SAID THEY WOULD NOT REPLACE TCM UNDER RECALL I WOULD HAVE TO PAY OUT OF POCKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289054December 14, 2019
POWER TRAIN
WHILE DRIVING THE ENGINE WILL ACCELERATE WILDLY, APPEARING TO BE IN NEUTRAL. CAR WILL THEN POP INTO GEAR. TOOK IT IN AND THEY SAID IT WAS A TRANSMISSION MODULE. THEY FIXED IT AND LESS THAN A MONTH LATER SAME THING HAPPENS. TOOK IT BACK, IT WAS SAME TRANSMISSION MODULE. SERVICE TECH AT FORD SAID TO GET RID OF IT AS IT IS GOING TO CONTINUE TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287755December 8, 2019
POWER TRAIN
MY VEHICLE WHILE STOPPED AT AN INTERSECTION LURCHED FORWARD ALMOST HITTING ANOTHER VEHICLE. I WAS STATIONARY WITH MY FOOT FULLY COMPRESSING THE BRAKE. THEN OUT OF NOWHERE MY ENGINE AREA STARTED MAKING A STRANGE NOISE AND I LURCHED FORWARD SEVERAL FEET ALMOST COLLIDING WITH A VEHICLE IN THE INTERSECTION. THIS WAS ON A COUNTRY ROAD IN AN INTERSECTION. I BELIEVE THIS MAY BE DUE TO THE RECENT TRANSMISSION ISSUES FORD HAS ADMITTED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287421December 6, 2019
AIR BAGS, POWER TRAIN
I JUST BOUGHT A USED 2012 FORD FIESTA AND I REALIZED AFTER BUYING IT THAT THE ODOMETER ISN'T WORKING AT ALL. THE TRANSMISSION ALSO ISN'T WORKING PROPERLY. WHEN I START THE CAR, THE 1RT GEAR WON'T GO INTO SHIFT SO THE CAR STUTTERS AND SHAKES. I TOOK THE CAR TO A FORD DEALER BUT THEY INSISTED THAT THE CAR DOESN'T HAVE A RECALL FOR THE TRANSMISSION. I KNOW THAT THERE IS A CONSUMER CLASS ACTION SUIT AGAINST FORD DUE TO FAULTY TRANSMISSIONS BUILT INTO THESE MAKE AND MODEL. I HAVE CONTACTED A LAWYER AND I AM WAITING TO HEAR FROM HIM. I WOULD LIKE TO FILE A FORMAL COMPLAINT. THANK YOU. P.S: I DO NOT KNOW WHAT TYPE OF PHOTOS OR DOCUMENTS YOU WOULD LIKE ME TO UPLOAD DO PLEASE CONTACT ME WITH MORE INFORMATION WITH THIS REGARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287159December 5, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE EXPERIENCED REPEATED AND FREQUENT PROBLEMS WITH MY VEHICLE: SHUTS OFF FOR NO REASON DAILY, OFTEN AT A TRAFFIC LIGHT OR JUST AFTER I BEGIN ACCELERATING; THE TRANSMISSION IS FAULTY (HAS ALREADY BEEN REPLACED ONCE AT 97,000 MILES AT GREAT EXPENSE) AND SIMPLY STOPS WORKING AT UNEXPECTED TIMES (E.G. WHILE DRIVING DOWN THE ROAD IT SLIPS INTO NEUTRAL AND WON'T MOVE, SHUDDERS, ETC. I HAVE TO TURN MY FIESTA OFF AND RESTART TO GET IT TO MOVE).. THIS IS A VERY DANGEROUS VEHICLE AND I CANNOT AFFORD TO REPLACE IT. I READ THAT FORD HAS BEEN AWARE OF THESE ISSUES FROM DATE OF MANUFACTURE, AND HAS NOT PUBLICLY ACKNOWLEDGED. IT IS MY UNDERSTANDING THAT ENGINEERS OF THE FIESTA ARE NOW GOING PUBLIC. WHEN IS SOMETHING GOING TO BE DONE? WHY DO I HAVE TO WAIT UNTIL I HAVE BEEN SERIOUSLY INJURED, OR WORSE, TO GET REDRESS FOR WHAT FORD MOTOR COMPANY WAS AWARE OF, AND COVERED UP, EVEN WHILE THESE VEHICLES WERE BEING MANUFACTURED? THIS IS A CONTINUING ISSUE, NOT A SINGLE OR EVEN A 20 TIME OCCURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280865November 18, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STATIONARY VEHICLE: UNSEALED ENGINE COMPARTMENT FUSE BOX LED TO CORROSION OF THE HEADLAMP RELAY TERMINALS. RESULT WAS INTERMITTENT HEADLAMP FUNCTION EVENTUALLY FOLLOWED BY COMPLETE HEADLAMP FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280495November 16, 2019
UNKNOWN OR OTHER
I JUST BOUGHT A 2012 FORD FIESTA FROM A DEALERSHIP BACK IN AUGUST. I SEARCHED THE WEBSITE, ONCE THE ISSUE CAME TO SURFACE, AND IT IS PART OF A RECALL. THE RECALL IS THE EXACT ISSUE THAT STARTED ON MY CAR LAST NIGHT. THE DOOR DOESN'T CLOSE AT ALL/THE LATCH DOESN'T WORK. I HAVE BEEN PAYING MONTHY PAYMENTS ON THIS CAR AND NOW I NEED SOME INFORMATION ON HOW TO GET MY CAR FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277753November 3, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
DRIVING ON A TWO WAY ROAD, THE LOW BEAM HEAD LIGHTS WENT OUT. I COULD NOT SEE. I WAS LUCKY THAT THE HIGH BEAMS WORKED. THE PROBLEM WAS WHEN ANOTHER CAR WAS COMING TOWARDS ME AND I HAVE SWITCH TO THE LOW BEAMS. I REACHED MY DESTINATION BUT THE PROBLEM PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277149October 30, 2019
EXTERIOR LIGHTING
2012 FORD FIESTA - LOW BEAM HEADLAMPS FAIL INTERMITTENTLY. THEY WORK SOMETIMES AND SOMETIMES THEY DON'T. WHEN THEY ARE WORKING THEY CAN SUDDENLY SHUT OFF. A LITTLE RESEARCH SHOWS THAT THE LOW BEAM RELAY FOR THE HEADLAMP HAS SOME CORROSION BUILT UP ON IT AND IS CAUSING THE ISSUE. HAVEN'T YET BEEN ABLE TO REPAIR IT. THIS IS HAPPENS WHILE DRIVING DOWN THE ROAD. IT HAPPENS ON A CITY STREET AND ON THE HIGHWAY. THE LOSE OF HEADLAMPS WHILE DRIVING AT NIGHT SEEMS SEEMS TO BE RATHER DANGEROUS. I COULD UNDERSTAND IF IT WAS A BULB THAT WENT OUT BUT CORROSION ON THE TERMINALS OF THE RELAY MIGHT NOT BE REPAIRABLE WITHIN A REASONABLE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270124October 22, 2019
ELECTRICAL SYSTEM
DUE TO MOISTURE AND DEBRIS GETTING INTO THE FUSE BOX UNDER THE HOOD OF THE VEHICLE, THE RELAY FOR THE LOW BEAM HEADLIGHTS HAS CORRODED AND ONE OF THE PINS IS CORRODED INTO THE FUSE BOX. THIS HAS LEFT ME WITHOUT THE USE OF MY LOW BEAM HEADLIGHTS. I HAVE CONTACTED FORD US AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THE REPAIR FOR THIS ISSUE WILL COST APPROXIMATELY $1500 FROM THE DEALER FOR PARTS AND LABOR WITHOUT ANY SOLUTION TO THE SEALING OF THE FUSE BOX. WHEN I CALLED FORD US CUSTOMER SERVICE AND REQUESTED TO SPEAK WITH A SUPERVISOR REGARDING THE ISSUE, THEY HUNG UP ON MY. THIS PROBLEM HAS BEEN ONGOING WITH 2011-2013 FORD FIESTAS. THIS IS A SAFETY CONCERN AS THE HEADLIGHTS JUST QUIET WORKING. THIS FUSE BOX ALSO CONTROLS VARIOUS OTHER CRITICAL COMPONENTS OF THE VEHICLE AND IS TIED INTO THE MAIN WIRING HARNESS. THE CORROSION ISSUES CAN ALSO AFFECT THOSE SYSTEMS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268219October 13, 2019
ELECTRICAL SYSTEM, ENGINE
FORD FIESTA 2012 HAS SEVERAL PROBLEMS WITH THE TRANSMISSION, FIRST THE CAR JERKS AROUND AND MAKES A HORRIBLE NOISES. THEN THE CAR SHUTS OFF RANDOMLY WHILE DRIVING. THIS CAR IS A SAFETY HAZARD. STALLING AND JERKING AROUND IS NOT WHAT A CAR SHOULD DO. PLUS BOTH BACKSEAT LATCHES BOTH BROKE AND THE DOORS WERE UNABLE TO CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256080September 17, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255379September 13, 2019
POWER TRAIN
THE VEHICLE SHUDDERED A LOT, FELT UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253485September 5, 2019
POWER TRAIN
HASN'T BEEN RIGHT SINCE DAY ONE. IT WAS ORIGINALLY DIAGNOSED AS ENGINE, BUT CLEARLY IT'S BEEN THE TRANSMISSION ALL ALONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246396August 26, 2019
POWER TRAIN
JUST BOUGHT THE CAR. NEXT DAY THE TRANSMISSION STARTED ACTING UP WHILE IN STOP AND GO TRAFFIC. JERKING, BUCKING LIKE A WILD BRONCO, SMELLED HOT. TOOK IT IN TO FORD AND DISCOVERED I NEED TO REPLACE CLUTCH. IT WILL BE THE 3RD CLUTCH ON A CAR WITH 79,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245980August 23, 2019
POWER TRAIN
BAD TRANSMISSION SYSTEM. LOUD SHUDDERING NOISES ALL THE TIME, JERKING SHIFTS WHEN STARTING FROM STOP AND THE CAR GOES TO NEUTRAL WHILE DRIVING IN A HIGHWAY. NOT ONLY ANNOYING BUT FEELS UNSAFE AND UNRELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245483August 21, 2019
UNKNOWN OR OTHER
IN 2017 MY BACK DOOR ON PASSENGER SIDE WOULD NOT SHUT, I DROVE TO A FORD DEALERSHIP AND WAS TOLD THAT THE LATCHES ON FORD FIESTA 2012 WERE RECALLED AND THAT ALL THE LATCHES HAD TO BE REPLACED. LESS THAN TWO YEARS LATER THE FRONT PASSENGER DOOR LATCH BROKE AGAIN AND I TO IT BACK AND WAS TOLD THAT IT HAD BEEN FIXED BEFORE UNDER RECALL AND WOULD HAVE TO BE PAID OUT OF POCKET, I SAID I DON'T BELIEVE IT WAS EVER FIXED, AND I WAS TOLD THAT PART WAS ORDERED IN 2017. THEN I WAS TOLD THAT I COULD NOT TAKE MY CAR UNTIL I FOR THE ANALYSIS RAN ON IT, WHICH WE ALREADY KNEW WHAT WAS AND I COULD HAVE GOTTEN DONE FOR FREE, I WAS TOLD IT SHOWED THAT MY LOCK HAD TO BE CHANGED ALSO, BUT WHEN I WAS CALLED TO AND TOLD THAT MY CAR WAS READY AND A DIFFERENT PRICE WAS QUOTED IT WAS DIFFERENT, WHEN ASKED WHY I WAS TOLD THAT IT WAS ONLY THE LATCH THAT WAS BROKEN. I TRIED TO SPEAK TO THE SERVICE MANAGER AND HE NEVER CALLED ME BACK OUT OF THE FOR TIMES THAT CALLED, AND ON TOP OF ALL THAT A SALES REP HAD THE AUDACITY TO CALL ME TO "SEE IF THEY COULD GET ME IN ANOTHER VEHICLE"! I HAVE HAD THIS CAR FOR NEARLY FIVE YEARS AND IT'S ONLY BEEN IN THE SHOP TWICE, ONCE FOR A PROBLEM WITH MY DOOR THAT WAS RECALLED AND FOR LATCH WAS REPLACED AFTER A RECALLED LATCH WAS REPLACED. I TRIED TO REPORT THIS TO FORD HEADQUARTERS AND WAS TOLD TO KEEP MY RECEIPT FOR MY MY JUST IN CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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