Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#11351381August 26, 2020
ENGINE
MY TRANSMISSION CONTINUES TO SLIP REPEATEDLY AFTER I TOOK IT TO FORD WHERE THEY TOLD ME NOTHING WAS WRONG AND THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT . THEY WERE RUDE AND INCONSIDERATE. IT HAS SLIPPED IN ALL FORMS OF MOVEMENT . WHEN I'VE BEEN BRAKING ,DRIVING URBAN OR HIGHWAY. I TOOK IT BACK TO A DIFFERENT DEALER SHIP AND THEY TOLD ME MY TRANSMISSION WAS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350066August 18, 2020
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING AT THE SAME TIME. HIGH BEAMS STILL WORK. I LOOKED IT UP ON THE WEB AND FIESTAS IN CANADA HAVE BEEN RECALLED FOR THIS PROBLEM, BUT FOR SOME REASON NOT IN THE US. CAR WAS MOVING WHEN THIS HAPPENED. I TURNED ON THE LIGHTS AND THE LOW BEAM HEADLIGHTS AND THEY WERE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348858August 12, 2020
UNKNOWN OR OTHER
RECEIVED SAFETY RECALL NOTICE 20S30 (20V-331). CALL MY DEALER TO TAKE IT IN. "NO ONE HERE TO TAKE CARE OF YOU. CAN YOU CALL BACK?" I RESPONDED, "IT'S FORD'S SAFETY RECALL - I SHOULDN'T HAVE TO CALL YOU BACK. I SHOULD BE ABLE TO LEAVE MY NUMBER AND YOU CALL BACK." NO, IT DOESN'T WORK THAT WAY. WHAT A LOUSY WAY TO RESPOND. [XXX] ON 8/12/2020 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342073July 29, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT WORK ON THE LOW BEAM SETTING. FOUND THE HEADLIGHT RELAY TO HAVE HEAVY CORROSION. THE FRONT MOST TERMINAL HAS CORRODED OFF OF THE RELAY ENTIRELY AND IS NOW STUCK IN THE ELECTRICAL BOX UNDER THE HOOD OF THE CAR. I NOTICED THIS CONDITION WHEN I WAS DRIVING HOME ON THE HIGHWAY IN THE EARLY EVENING JUST BEFORE SUNSET. I WAS ABLE TO ARRIVE AT HOME BEFORE THE LACK OF LIGHT CAUSED ANY UNSAFE DRIVING CONDITIONS. THE FUSE IS DESIGNATED R11 ON THE ELECTRICAL BOX. IMPROPER SEALING OF THE ELECTRICAL BOX HAS LED TO MOISTURE BE ALOUD IN CAUSING DAMAGES. FAULTY CONSTRUCTION FROM MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337198July 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THIS VEHICLE ONLY HAS 80000 MI AND HAS A ENGINE CODE OF P0606. THE COMPUTER MALFUNCTION AND STOPPED AT THE LIGHT AND ALMOST CAUSED AN ACCIDENT. SOMETHING NEEDS TO BE REMEDIED ABOUT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323986May 9, 2020
UNKNOWN OR OTHER
TRANSMISSION PROBLEM JERKS WHEN TRYING TO TURN HARD TO GO UP AN INCLINE SOMETIMES SHUTS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323415May 5, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. ADDITIONALLY, WHILE STOPPED AND ATTEMPTING TO MOVE OFF FROM THE STOPPED POSITION, THE VEHICLE ROLLED BACKWARDS BEFORE THE TRANSMISSION ENGAGED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THERE WAS A HESITATION BEFORE THE VEHICLE RESPONDED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320632April 9, 2020
STEERING
RANDOMLY MY STEERING WHEEL WILL GET LOCKED UP WHEN DRIVING. IT MAKES IT HARD TO TURN. THE SAFETY WARNING COMES ON. SOMETIMES I CAN TURN THE VEHICLE OFF AND BACK ON A HALF HOUR LATER AND THE PROBLEM JUST DISAPPEARS. SOMETIMES IT TAKES LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311583February 26, 2020
ELECTRICAL SYSTEM
MY HEADLIGHTS STOPPED WORKING AND AFTER I REPLACED THE BULBS, THE PROBLEM PERSISTED. AFTER FURTHER DIAGNOSTICS, IT WAS DETERMINED THAT MY CAR HAD A CORRODED RELAY JUNCTION. IT ENDED UP COSTING ALMOST $2000 TO REPAIR. I HEARD FROM THE MECHANIC AND REPORTS ON LINE THAT OTHER PEOPLE HAVE BEEN HAVING THE SAME ISSUE FOR THIS MAKE AND MODEL SO I THOUGHT IT WOULD BE WORTH REPORTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309515February 16, 2020
STRUCTURE:BODY
AFTER A RECALL OF DOOR LATCHES THAT WERE REPLACED I HAVE HAD 3 OTHER LATCHES MALFUNCTION. MOST RECENTLY MY DRIVER SIDE DOOR. I HAD TALKED TO MY DEALERSHIP AND THEY TOLD ME I AM RESPONSIBLE FOR THE REPAIR NOW. THEY DID REPAIR ONE LATCH AFTER THE RECALL WORK WAS DONE UNDER WARRANTY. I CURRENTLY CANNOT SAFELY DRIVE MY VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308005February 9, 2020
POWER TRAIN
I HAVE AN AUTOMATIC 2012 FORD FIESTA, A MODEL THAT IS INFAMOUS FOR ITS TRANSMISSION ISSUES. I HAD THE CLUTCH AND SEAL KITS REPLACED AT APPROX 72K MILES ON 10/5/2017 UNDER TECHNICAL SERVICE BULLETIN 14M01; IMMEDIATELY AFTER THIS REPAIR, THE VEHICLE HAD TO GO BACK INTO THE SHOP FOR A HIGH IDLE AND CONTINUED SHUDDERING. SINCE THEN, I HAVE CONTINUED TO HAVE PROBLEMS WITH THE VEHICLE STUDDERING ON TAKEOFF, HESITATING AND THEN JUMPING WHEN ACCELERATING, AND ULTIMATELY WITH THE TRANSMISSION SLIPPING FROM DRIVE TO NEUTRAL. IN MID-JULY 2019, WHILE LEAVING MY SUBURBAN NEIGHBORHOOD AND MAKING A LEFT TURN ONTO THE MAIN ROAD AT APPROXIMATELY 20MPH, MY VEHICLE SLIPPED FROM DRIVE INTO NEUTRAL AND I LOST ALL POWER AND WAS UNABLE TO BRAKE EFFECTIVELY OR SPEED THE VEHICLE UP EFFECTIVELY. THANKFULLY THIS HAPPENED EARLY IN THE MORNING WITH NO CROSS TRAFFIC AND I WAS ABLE TO PULL INTO A PARKING LOT SAFELY. THE SAME INCIDENT HAPPENED AGAIN 7 MONTHS LATER IN LATE-JANUARY 2020. I TOOK THE VEHICLE BACK TO THE FORD FOR AN INSPECTION ON 2/7/2020 (WHICH THEY CHARGED ME FOR). THEY STATED THAT THERE WAS TRANSMISSION FLUID BETWEEN THE BELL HOUSING AND THE CLUTCH ASSEMBLY, SEALS, AND SHIFT FORKS NEEDED TO BE REPLACED AGAIN, APPROXIMATELY 7K MILES AFTER THE FIRST REPLACEMENT, BUT THAT I WAS OUT OF WARRANTY AND THE REPLACEMENT WOULD BE ABOUT $2,500 OUT OF POCKET. THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE UNDER 14M02 BUT STATED THAT IT PROBABLY WOULD NOT FIX THE PROBLEM. FORD KNOWS THAT THESE TRANSMISSIONS ARE AN ISSUE. THERE IS NO REASON WHY A TRANSMISSION SHOULD FAIL 16K MILES AFTER BEING REPLACED. I WOULD LIKE FORD TO EITHER BUY MY VEHICLE BACK OR PERFORM ANOTHER CLUTCH REPLACEMENT AT THEIR EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302350January 27, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2012 FORD FIESTA HAS NO FILTRATION SYSTEM TO PREVENT SALT AND MOISTURE FROM GETTING INTO THE ENGINE FUSE BOX. LAST YEAR, A MECHANIC REWIRED THE FUSE BOX LOW BEAM RELAY TO A DIFFERENT FUSE, NOW THE CORROSION HAS STARTED UP AGAIN. THIS FORCES ME TO USE MY HIGH BEAMS UNTIL I HAVE TO REPLACE THE WHOLE FUSE BOX, WHICH IS EXPENSIVE AND CAUSES ME TO BE UNSAFE UNTIL I FIX THE PROBLEM. I'VE SEEN OTHER INSTANCES OF THIS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301942January 26, 2020
POWER TRAIN
CAR WILL STOP AT TIMES YOU HAVE TO LET IT SIT FOR AN HOUR, VIBRATES, SOUND LIKE PLASTIC MOVING AROUND WHEN CAR IS ON, HARD TO GO UP HILL NO ACCELERATION, JERKS. I WAS ON A CITY STREET IT STOPPED IN TRAFFIC SO I'M ONLY ABLE TO GO TO THE STORE I HAVE TO LEAVE IT AT A FRIENDS HOME SCARED TO DRIVE IT HOME AS WE LIVE INTO DIFFERENT COUNTIES WERE YOU HAVE TO GET ON THE HIGHWAY NOT SAFE. I WAS ACTUALLY LOOKING UP TRANSMISSION COST WHEN THIS APPEARED I WAS TOLD BY A MECHANIC THAT IS THE ISSUE AND IT NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300651January 21, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE GEAR SHIFTER FAILED TO SHIFT FROM NEUTRAL. ALL THE INSTRUMENT CLUSTER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO BILL HOOD FORD (1500 N MORRISON BLVD, HAMMOND, LA 70401 (985) 205-8157) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 108,130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298125January 9, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLES HEADLIGHTS SUDDENLY FAILED. AS A RESULT, THE VEHICLE HIGH BEAMS WERE ACTIVATED TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO (HAWK FORD LOCATED AT 2525 E MAIN ST, ST. CHARLES, IL 60174) TO BE DIAGNOSED. THE DIAGNOSIS WAS THE BATTERY JUNCTION BOX FAILED; THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297773January 7, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE EXACT TIME OF THE INCIDENT IS UNKNOWN. I HAD NOT DRIVEN MY CAR AT NIGHT FOR AT LEAST TWO WEEKS BEFORE I TRIED TO TURN ON MY LOW BEAM HEAD LIGHTS WHEN I WAS PARKED IN A FRIEND'S DRIVEWAY AT NIGHT. MY CAR'S LOW-BEAM HEADLIGHTS DID NOT TURN ON. UPON FURTHER INSPECTION IT WAS DISCOVERED THAT THE LIGHT BULBS WERE UNDAMAGED, BUT THE RELAY HAD BECOME CORRODED. WHEN THE RELAY WAS REMOVED THE CORRODED PRONG BROKE OFF (OR OTHERWISE REMAINED) IN THE FUSE BOX. NOW THERE IS NO WAY TO REPLACE THE RELAY, BECAUSE OF THE PRONG IN THE FUSE BOX. MY LOW BEAMS DO NOT WORK. MY TURN SIGNALS AND MY HIGH BEAMS STILL FUNCTION, BUT IT IS NOT SAFE TO DRIVE AT NIGHT WITH ONLY HIGH BEAMS. SO, THIS IS A SAFETY ISSUE. BELOW IS A PICTURE OF THE CORRODED RELAY PRONG IN THE FUSE BOX. THE PRONG IS BLUE/GREEN AND IS LOCATED IN THE UPPER LEFT HAND OF THE PICTURE. RECENTLY IN CANADA, THERE WAS A RECALL FOR THE SAME PROBLEM FOR SIMILAR FORD FIESTAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297542January 7, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DUE TO THE POOR DESIGN OF THE FUSE BOX LOCATED IN THE ENGINE COMPARTMENT, THE RELAY (R11) RESPONSIBLE FOR SWITCHING ON & OFF THE LOW-BEAM HEADLIGHTS HAS CORRODED TO THE POINT THAT ONE OF THE PINS IS STUCK IN THE FUSE BOX & IS FLUSH WITH THE SURFACE OF THE BOX. INITIALLY, THIS STARTED WITH INTERMITTENT HEADLIGHT FAILURE--SOMETIMES AT STARTUP & OTHER TIMES WHILE DRIVING AT NIGHT OR DURING INCLEMENT WEATHER. THE CORROSION WAS MISSED WHEN I TOOK THE CAR TO A FORD DEALERSHIP. NOW, THE LOW BEAMS DO NOT WORK AT ALL DUE TO THE COMPLETE CORROSION OF THE PIN. THIS HAS LEAD TO SEVERAL UNSAFE SITUATIONS. I HAVE NOT BEEN ABLE TO SEE & OTHER CARS HAVE NOT BEEN ABLE TO SEE ME WHEN MY HEADLIGHTS STOP WORKING. I'VE HAD TO DRIVE WITH HAZARDS INSTEAD OF HEADLIGHTS AT NIGHT TO ENSURE OTHERS COULD SEE ME WHILE I MOVED MY CAR FROM THE HIGHWAY TO A SAFE PARKING SPOT. I NEARLY HIT A DEER I WAS UNABLE TO SEE DUE TO MY HEADLIGHTS GOING OUT WHILE DRIVING. FROM WHAT I UNDERSTAND, THIS MAKE & MODEL HAS BEEN RECALLED IN CANADA BECAUSE THEY RECOGNIZE THE SIGNIFICANT SAFETY ISSUE PRESENT. I DON'T UNDERSTAND WHY IT IS NOT RECOGNIZED IN THE UNITED STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297570January 7, 2020
EXTERIOR LIGHTING
THE LOW BEAMS WORK INTERMITTENTLY. I CHECKED AND THERE IS A RECALL IN CANADA. I CALLED THE LOCAL FORD DEALER AND THEY SAID THE LOW BEAM HEADLIGHT ISSUE IS NOT ON RECALL IN THE UNITED STATES. IT IS A KNOWN ISSUE WITH THE BOX CORRODING. THE CANADIAN RECALL NUMBER IS 19S28. CAN THIS BE LOOKED INTO AS A MANUFACTURER DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297077January 4, 2020
POWER TRAIN
TRANSMISSION KICKS IN AND OUT OF GEAR WHEN STARTING OUT. SEEMS TO BE DANGEROUS AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297089January 4, 2020
LATCHES/LOCKS/LINKAGES
RIGHT FRONT PASSENGER DOOR LATCH FAILED (155364 MILES ON ODOMETER). CAN'T CLOSE/LOCK DOOR. LATCHES WERE REPLACED UNDER RECALL 2/28/18 @ 148,721 MILES.*DT *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta