Ford Fiesta Complaints (2013)

668 consumer complaints on file.

#10547668October 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE BEGAN TO SLIP GEARS IN A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE TRANSMISSION. THE PARTS THAT WERE REPLACED CONSISTED OF BOTH SNAP RINGS, REAR SPLENDOR PLATE AND NUTS. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547486October 10, 2013
POWER TRAIN, ENGINE
WAS AT A COMPLETE STOP. WENT TO STEP ON GAS TO TURN RIGHT AND THE CAR WOULD NOT GO ABOVE 7 MPH FOR ABOUT 8 SECONDS, THEN IT SHIFTED HARD INTO SECOND GEAR AND SPED DOWN THE STREET. I COMPLETED 4 MORE TURNS AROUND THE BLOCK OF MY HOUSING TRACK AND AT ALL 4 IT DID THE SAME THING UNTIL I REACHED MY DRIVEWAY AND HAD IT TOWED TO A DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547444October 9, 2013
POWER TRAIN
WHILE PULLING OUT OF A GAS STATION PARKING LOT INTO TRAFFIC THE TRANSMISSION SPUTTERED AND PAUSED FOR ABOUT 2 SECONDS ALMOST CAUSING THE ON COMING TRAFFIC TO HIT MY CAR. THERE WAS ALMOST NO ROOM FOR THE ON COMING CAR TO GO AROUND ME. NEAR MISS FROM BEING HIT ON THE DRIVERS DOOR FROM THE FRONT OF THE ON COMING CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546638October 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE SHOOK AND THE CONTACT NOTICED AN ABNORMAL RATTLING FROM THE ENGINE ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545714September 27, 2013
POWER TRAIN
GOING UP A STEEP HILL IN MORNING RUSH HOUR BUMPER TO BUMPER. MY CAR STALL, STOPPED AND THE AUTOMATIC TRANSMISSION WOULD NOT ENGAGE. THIS CAUSED ME TO GRAZE THE BUMPER OF THE CAR NEXT TO ME AND PUT A FEW VERY SMALL SCRATCHES ON THE REAR LEFT SIDE OF THE CAR. NO ACCIDENT REPORT NEEDED. THE DAMAGE WAS SO MINOR IT WAS ONLY VISIBLE AT A CLOSE LOOK. POLISH SEEM TO COVER IT. MY CAR WOULD NOT START MOVING UNTIL CARS A HEAD OF ME GAVE ME ENOUGH SAFE SPACE TO PUSH HARD ON THE ACCELERATOR AND GET THE AUTOMATIC TRANSMISSION TO KICK IN.THIS COULD HAVE CAUSED AN ACCIDENT. NOT LIFE THREATENING BUT SOMEONE COULD HAVE SERIOUSLY BEEN HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544768September 21, 2013
POWER TRAIN
AT A GREEN LIGHT ABOUT TO TURN LEFT I STARTED MY TURN. M Y TRANSMISSION PAUSE BEFORE MAKING THE TURN. THE ON COMING CAR HAD TO SWERVE TO MISS ME AND ALMOST CRASHED INTO ANOTHER CAR. SINCE THERE WAS NO CONTACT ALL CARS CONTINUED WITH OUT STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544770September 21, 2013
POWER TRAIN
WHILE AT A STOP ON A FREEWAY ENTRANCE RAMP I SAW AN OPENING AND GENTLY STEPPED ON THE GAS. I SHOULD HAVE HAD EASY ENTRANCE TO THE FREEWAY BUT MY CAR TRANSMISSION WOULD NOT START THE CAR MOVING UNTIL I STEPPED ON THE EXCELLRATOR TO THE FLOOR. THE ON COMING CAR COMING BEHIND ME HAD TO MAKE A VERY DANGEROUS LANE CHANGE TO KEEP FROM SLAMMING INTO THE BACK OF THE CAR. THERE WAS NO DAMAGE TO EITHER CAR AND THE CAR BEHIND CONTINUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543231September 12, 2013
POWER TRAIN, ENGINE
JUNE 2013, FORD FIESTA 2013 (BOUGHT NEW OCT 2012) BEGAN TO SHUDDER UPON TAKEOFF FROM A STOP AND ALSO WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. TOOK CAR TO DEALERSHIP ON JULY 18, 2013; THEY PERFORMED A SOFTWARE UPDATE AND SAID (AT THAT TIME) IF THAT DIDN'T WORK THE CLUTCH WOULD HAVE TO BE REPLACED. TOOK CAR BACK ON SEPTEMBER 4, 2013. TOOK MECHANIC OUT BUT TRAFFIC WAS HEAVY AND I COULDN'T REPRODUCE THE EXACT ISSUE. HOWEVER, PROBLEMS LISTED ABOVE STILL PERSIST, AND AN ADDITIONAL ISSUE OF POWER LOSS WHEN TURNING THE CORNER AT SPEEDS OF 10 MPH OR LESS HAS DEVELOPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542967September 10, 2013
POWER TRAIN
CONSISTENT GRINDING OF THE PART IN THE TRANSMISSION WHEN STARTING AND DRIVING UP TO 35 MPH. FIRST THROUGH FOURTH GEAR GRINDING WITH JERKINESS THROUGHOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542803September 10, 2013
ELECTRICAL SYSTEM, ENGINE
TOOK CAR TO GET ACCELERATOR STICKING, CHUGGING DOWN, LOOSING POWER FOR THE 5TH TIME. WHEN THEY PUT IT ON THE COMPUTER TO SEE WHAT WAS WRONG THEY FOUND OUT THAT THE LAST DEALER THAT DID THE AIRBAG RECALL LEFT THE THING UNPLUGGED. WHAT? REALLY? IF WE WOULD HAVE GOT THE ACCELERATOR TO STICK OR CAR DIE WHEN I WAS PULLING OUT AND GOT HIT AND MY HUSBAND WOULD HAVE GOTTEN HURT BECAUSE THE AIRBAG DIDN'T DEPLOY, WHAT WOULD THEIR EXCUSE BE THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542815September 10, 2013
AIR BAGS
THERE WAS AN AIR BAG RECALL ON MY CAR FOR THE PASSENGER SIDE. I GUESS IT WAS CHANGED, BUT ANOTHER DEALER FOUND OUT THAT THE AIR BAG WAS LEFT UNPLUGGED FOR ALL OF THIS TIME. THANK GOD I DIDN'T HAVE A WRECK AND MY HUSBAND WAS WITH ME. GREEN FORD IN NORTH CAROLINA HAS SERVICED THIS VEHICLE SEVERAL TIMES AS WELL AS 3 TIMES I HAVE HAD IT IN FOR REPAIR AND IT IS STILL NOT REPAIRED. IF THEY PUT IT ON THE COMPUTER LIKE THEY SAID THEY WOULD HAVE CAUGHT THAT THE THING WAS UNPLUGGED AS DID THE DEALER THAT HAS IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542599September 9, 2013
POWER TRAIN
I HAVE A RATTLING SOUND THAT SEEMS TO COME FROM THE TRANSMISSION WHEN I DRIVE BETWEEN 25 AND 50 MPH. I HAVE REPORTED THE ISSUE AND EVEN ESCALATED IT TO FORD REGIONAL CUSTOMER CARE. FORD HAS IDENTIFIED IT AS A KNOWN ISSUE, BUT THEY HAVE NOT DONE ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541952September 4, 2013
POWER TRAIN
I BOUGHT A 2013 FORD FIESTA IN MARCH. AFTER DRIVING IT FOR ABOUT A WEEK OR TWO I NOTICED A RATTLING NOISE AND SOME JERKING WHEN THE CAR SHIFTS GEARS. I TOOK IT TO MONTEBELLO FORD WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT WAS NORMAL AND BECAUSE OF THE TRANSMISSION IT USES. I DIDN'T BELIEVE THEM SO I TOOK IT TO ANOTHER DEALERSHIP IN ALHAMBRA AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM. I RECENTLY TOOK IT IN FOR A OIL LEAK PROBLEM AND ASK IF THEY COULD CHECK THE TRANSMISSION AGAIN. THEY ACKNOWLEDGED THAT THERE WAS A PROBLEM THIS TIME AND SAID THEY DID A UPDATE TO THE SYSTEM AND SOME ADJUSTMENTS TO FIX THE TRANSMISSION, BUT AFTER THAT THE PROBLEM GOT EVEN WORSE. IT JERKS EVEN MORE NOW. ( IT JERKS SO MUCH IN TRAFFIC I FEEL LIKE I'M GETTING CAR SICK) I PLAN TO TAKE IT BACK NEXT WEEK BUT I WOULD LIKE TO REPORT THIS PROBLEM TO SOMEONE SO HOPEFULLY THEY CAN DO A RECALL OR SOMETHING AND GET THIS PROBLEM FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538087August 30, 2013
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
MY FORD FIESTA 2013 HAS BEEN HAVING ISSUES WITH SHUDDERING, LUNGING, JERKING, AND FAILING TO ENGAGE GEAR SHIFTS. I HAVE BEEN TOLD BY SEVERAL FORD DEALERS AND SERVICEMEN THAT I NEED TO DRIVE THE VEHICLE AS IF IT WERE A STICKSHIFT AND HESITATION BETWEEN GEAR SHIFTS IS NORMAL FOR THIS CAR. A FORD DEALER HOOKED UP A LAPTOP AND RESET THE VEHICLE TO TSB 13-4-5 "INTERMITTENT TRANSMISSION CLUTCH SHUDDER DPS6 AUTOMATIC TRANSMISSION". THE PROBLEM WAS NOT RESOLVED, SO I FILED A COMPLAINT WITH FORD MOTOR COMPANY; COMPLAINT #2989023. I WAS TOLD THAT I NEED TO BRING THE CAR TO A DEALER AND THEY NEED PROOF THAT THERE IS SOMETHING WRONG WITH THE CAR. THE SERVICE PERSON SAID I NEED TO BE DRIVING THE CAR WHILE FAULTS ARE DOCUMENTED BECAUSE THE CAR HAS AN ADAPTIVE LEARNING PROGRAM THAT RESPONDS TO THE DRIVER'S ACTIONS. I BROUGH THE CAR TO SCHAUMBURGH FORD IN ILLINOIS. THE SERVICE DIRECTOR TEST DROVE THE CAR WHILE I WAS IN THE PASSENGER'S SEAT. HE SAID HE DID NOT EXPERIENCE ANY FAULTS WITH THE VEHICLE. HOWEVER, THERE WAS ONE INSTANCE AS WE WERE RETURNING BACK TO THE DEALERSHIP, THAT THE CAR SHUDDERED. THE DEALER TOOK THE CAR FOR THE AFTERNOON 8/29/2013 AND SAID HE RESET THE CAR AGAIN FOR TSB 13-4-5 UPDATE ALTHOUGH THEY WERE UNABLE TO PROVIDE ME WITH A RECEIPT OF WORK THAT WAS DONE. ON THE MORNING OF 8/30/2013 THE CAR EXPERIENCED OVERHEATING AND BURNING UNDER THE HOOD. A SERVICE PERSON FROM THE SCHAUMBER FORD DEALERSHIP IN ILLINOIS MET TO PICK UP THE VEHICLE. THE SERVICE PERSON TOLD ME THEY WOULD NOT BE ABLE TO PROVIDE A RENTAL CAR DUE TO THE WEEKEND SCHEDULE. THE ISSUE IS STILL BEING ADDRESSED BY THE DEALER AT THIS TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10537069August 24, 2013
STRUCTURE, SUSPENSION
BOUGHT VEHICLE NEW IN JAN 2013. WAS QUIET AT THE TIME. HAS BECOME LOUDER AND SOUNDS LIKE SOMETHING RUBBING WHEN TURNING AND SOMETIMES WHILE DRIVING. CAR IS HESITATING AND STUTTERING TERRIBLE. HAVE ALMOST BEEN HIT MAKING TURNS WHEN IT BEGINS TO HESITATE AND THEN SPEEDS UP. DEALERSHIP TOLD ME THERE IS A LEAK AND I NEED NEW CLUTCH. THEY WON'T HAVE PARTS FOR 30 DAYS THOUGH. ARE THEY GOING TO PAY IF I GET IN ACCIDENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537019August 23, 2013
ENGINE, POWER TRAIN
I'VE EXPERIENCED MY NEW FORD FIESTA 2013 SHUDDERING, SHAKING, AND CHUGGING. ESPECIALLY WHEN I'M ON A HILL STOPPED AND I TRY TO ACCELERATE. I HAVE AN AUTOMATIC AND IT ACTS LIKE A MANUAL TRANSMISSION. WHEN I ATTEMPTED TO ACCELERATE ON THE HILL AFTER STOPPING, THE VEHICLE ALMOST SHUT DOWN COMPLETELY. I BROUGHT MY VEHICLE TO THE DEALERSHIP WHICH I PURCHASED IT FROM ON TWO DIFFERENT OCCASIONS. BOTH TIMES, THE SERVICE ADVISOR AND THE SERVICE MANAGER INFORMED ME THAT THE VEHICLE IS PERFORMING AS IT SHOULD AND THERE ARE NO PROBLEMS. I CAN'T RELY ON THE VEHICLE TO ACCELERATE AS IT SHOULD. MANY TIMES I'VE BEEN AFRAID OF MY SAFETY TO MERGE INTO TRAFFIC BECAUSE I KNOW IT WON'T PERFORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536730August 22, 2013
ENGINE, POWER TRAIN
WHEN TRYING TO TAKE OFF CAR ALMOST SHUTS OFF AND THEN ALL OF THE SUDDEN PICKS BACK UP AND TAKES OFF. SOMETIMES COMING OUT OF FIRST GEAR THE GAS STICKS AND CHUGS LIKE IT ISN'T GETTING GAS JUST GOING DOWN THE HIGHWAY. IT IS SO BAD THAT IF YOU WANT TO TAKE OFF INTO TRAFFIC YOU HAVE TO CUT THE AIR OFF OR HEAT TO GET ALL THE POWER YOU CAN. IF YOU HAVE THE AC ON AND MAKE A TURN AND SHIFT DOWN YOU HAVE TO GO A GEAR LOWER IF THE AC IS ON . THEN IT CHUGS ALONG UNTIL IT CATCHES UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536745August 22, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I PICKED UP THIS VEHICLE BRAND- NEW FROM THE DEALERSHIP ON 8/2/13. BY 8/5, THREE DAYS AFTER I GOT THE CAR, THE ENTIRE FRONT END HAD STARTED TO SHUDDER AND CHUG, AND THE "CHECK ENGINE" LIGHT CAME ON. IT FELT LIKE A DEEP-SEATED TIMING ISSUE (THE ENGINE RPMS HAD BEEN A BIT OFF SINCE I PICKED UP THE CAR ON 8/2, AND IT APPEARED TO BE SHIFTING ODDLY, EVEN BEFORE THE CHECK ENGINE LIGHT CAME ON). THE CLUTCH ALSO ENGAGED AT ODD TIMES (I BOUGHT AN AUTOMATIC), AND IT DIDN'T APPEAR THAT THE ENGINE RPMS AND TRANSMISSION SHIFTING WERE SYNCHING UP CORRECTLY AT ALL. MY DIAGNOSIS WAS CONFIRMED WHEN I TOOK THE VEHICLE TO ROMANO FORD IN SYRACUSE, NY, WHERE I PURCHASED THE VEHICLE. THE NEXT DAY (8/6), I WAS TOLD THAT A "CAM PHASER" HAD FAILED ON THE ENGINE DUE TO A MANUFACTURING DEFECT, AND THAT THE ENGINE OIL WOULD NEED TO BE COMPLETELY FLUSHED AND CHANGED. AFTER A BIT OF RESEARCH, I FOUND OUT THAT THE PHASER IS A SMALL GEAR THAT REGULATES ENGINE TIMING....BY BEING CUT INCORRECTLY, METAL SHAVINGS FROM THE GEAR HAD CONTAMINATED MY ENGINE OIL. THIS, OBVIOUSLY, IS NOT AN EASY FIX. BY SCREWING UP MY ENGINE TIMING, THE REGULATION OF MY ENTIRE VEHICLE IS SCREWED UP. THE CAR HAS BEEN SITTING IN THE SHOP SINCE 8/6 (IT IS NOW 8/22), WITH NO RESOLUTION IN SIGHT. THEY BROUGHT IN A FORD TECHNICIAN FROM GOD-KNOWS-WHERE THAT IS SUPPOSED TO FIX IT; IT WAS SUPPOSED TO BE FIXED 2 DAYS AGO TO NO AVAIL. I AM NOW CLOSING IN ON THE TIME PERIOD FOR INVOKING THE NY STATE LEMON LAW; I HOPE I CAN GET MY $ BACK AND SEND THIS THING TO THE DUMP! FORD NEEDS TO RECALL THESE CRAPPY THINGS ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534699August 11, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
ON SEVERAL OCCASIONS NOW MY TRACTION CONTROL AND ABS HAVE MALFUNCTIONED. TONIGHT WHILE DRIVING ON THE HIGHWAY THE ABS, TRACTION CONTROL AND HILL ASSIST WARNING LIGHTS CAME ON FOLLOWED BY A COMPLETE LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534290August 8, 2013
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
FIRST TIME IT ALMOST COMPLETELY DIED ON ME GETTING ON THE HIGHWAY, THEN ALL OF THE SUDDEN IT GUNNED IT AND TOOK OFF. ABOUT 3 MILES DOWN THE HIGH WAY ENGINE LIGHTS AND SERVICE LIGHTS CAME ON. I GOT TO WORK AND THEY TOWED IT. THEY SAID THEY CHANGED SOME KIND OF WIRING UNDER THE FRONT WINDOW AND DASH. THAT DIDN'T FIX IT. THE NEXT DAY I WAS PULLING OUT OF WENDY'S AND GIVE IT SOME GAS AND NOTHING HAPPENED. I ROLLED THEN ALL OF THE SUDDEN IT GUNNED IT AGAIN. I ALMOST GOT HIT. GOT IT HOME AND PARTED IT. TOOK IT IN THE NEXT DAY AND THEY CHANGED THE THROTTLE BODY ON IT. IT STILL HESITATES AS YOU GO DOWN THE HIGHWAY. HAS VERY LITTLE TAKE OFF AND MERGING POWER. THE ONLY THING I AM GLAD I DID WHEN I BOUGHT THIS CAR WAS I GOT A STRAIGHT DRIVE. IT WOULD HAVE NO POWER IF IT WAS AN AUTOMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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