Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10714701May 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ACCELERATING AFTER BEING AT A STOP, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713489April 28, 2015
STRUCTURE:BODY
I WAS DRIVING AND MUY SMALL SOON OPEN THE DOOR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713157April 27, 2015
POWER TRAIN
WHEN COMING TO A COMPLETE STOP AND PULLING OUT I FEEL A SHUDDER, FEELS LIKE CAR IS JUMPING. YOU CAN DEFINITELY FEEL AND HEAR IT. DAY FORD IN MONROEVILLE PITTSBURGH PA SAID I NEEDED A NEW CLUTCH KIT SYSTEM. A YEAR LATER ON APRIL 15TH SAME INCIDENT. CAME BACK TO ME AS THEY COULD NOT FIND ANYTHING WRONG. THEY STATED IT WAS IN THE CARS LIMITATION, (RPM). THREE WEEKS LATER BROUGHT IT BACK TO THEM AND SAID IT AS GETTING WORSE. THEY LOOKED OVER CAR AND STATED YES THEY FELT THE SHUDDER BUT THE CAR WAS IN LIMITATION. THEY ALSO STATED MANY COMPLAINTS ON THIS ISSUE SO THEY EXTENDED THE CARE WARRANTY FROM 50,00 TO 100,000. I STATED THAT I WAS NOT SATISFIED AND SAID I WILL FILE A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713256April 27, 2015
STRUCTURE:BODY:DOOR
I OPENED MY PASSENGER SIDE REAR DOOR AND WHEN I CLOSED IT THE DOOR WOULD NOT LATCH. I GOT THIS FIXED AT THE FORD DEALERSHIP AND SEVERAL MONTHS LATER (APRIL 2015) THE SAME THING HAPPENED TO THE DRIVER'S SIDE REAR DOOR. I NOW HAVE A BUNGEE HOLDING MY DOOR CLOSED BECAUSE NO MATTER IF IT IS LOCKED OR UNLOCKED THE DOOR WILL NOT LATCH. I HAD NO PREVIOUS INCIDENTS WITH EITHER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712891April 25, 2015
STRUCTURE:BODY
I DROPPED MY SON OFF AT HIS HOME AND HE OPENED THE PASSENGER SIDE BACK DOOR TO RETRIEVE HIS THINGS AND THEN HE SHUT THE DOOR AND WENT INSIDE. INSIDE THE CAR I NOTICED THAT THE DOOR AJAR WARNING WAS ON AND I GOT OUT OF THE CAR TO CLOSE THE PASSENGER SIDE BACK DOOR, BUT THE DOOR WOULD NOT SHUT. AFTER LOOKING AT IT FOR SEVERAL MOMENTS IT APPEARED THAT THE BACK DOOR LATCH WAS BROKEN. I GOT BACK INTO MY CAR, MOVED IT BACK OUT OF THE WAY AND TURNED OFF THE ENGINE, THEN TEXT MY SON WHO CAME BACK OUT AND MANAGED TO TIE MY DOOR UP WITH A BUNGEE CORD SO THAT I COULD GET HOME (40 MILES AWAY). SINCE IT WAS LATE WHEN I GOT HOME I CALLED THE DEALER AS SOON AS I WAS ABLE AND THE SERVICE GUY TOLD ME THAT IT WOULD BE $550 ISH TO GET IT FIXED. I HAVE BEEN DRIVING AROUND FOR 6 MONTHS HOPING THAT THERE WOULD BE A RECALL FOR THIS DEFECT AND HOPING THAT NONE OF THE OTHER DOOR LATCHES WOULD BREAK. RECENTLY I HEARD THAT FORD HAD ISSUED A RECALL FOR THIS PROBLEM BUT SO FAR MY VIN IS NOT SHOWING UP FOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712627April 24, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
ON APRIL 6, 2015 MY REAR PASSENGER SUDDENLY STOPPED WORKING. I HAD JUST ARRIVED AT MY DESTINATION, WAS THERE FOR A FEW MINUTES, AND THEN STARTED MY CAR UP. THE LIGHT ALERTING ME THAT I HAD A DOOR AJAR CAME ON. I FIGURED IT WAS MY DRIVERS SIDE FRONT DOOR AND REOPENED AND CLOSED IT AGAIN. I NOTICED THAT MY DISPLAY SAID THAT THE REAR PASSENGER DOORS SIDE WAS AJAR. I THOUGHT ODD BECAUSE NOBODY USES MY DOORS. I GOT OUT, AND TRIED TO CLOSE THE DOOR ONLY TO HAVE TO BOUNCE BACK AT ME. THE DOOR WOULD NOT LATCH CLOSED. FORTUNATELY, A FRIEND WAS ABLE TO LOAN ME A BUNGEE CABLE TO HOLD MY DOOR CLOSED. IT IS CURRENTLY SECURED WITH ROPE AND THE BUNGEE CABLE. ON THE 21ST, AS I WAS MAKING A U-TURN IN A RESIDENTIAL AREA, MY DRIVER'S SIDE PASSENGER FLEW OPEN. AT THE SAME TIME MY DRIVERS SIDE DOOR STARTED TO UNLATCH AS WELL, TERRIFYING ME AND RESULTING IN A MINOR COLLISION. I MANAGED TO GET MY DRIVERS SIDE LATCHED AGAIN, BUT NOW I HAVE TO HAVE ALL OF MY DOOR SECURED, I BOUGHT THIS CAR BRAND NEW FROM THE DEALERSHIP. A BRAND NEW 2012 FORD FIESTA FAILING IN EARLY 2015. IN ADDITION TO MY DOOR PROBLEMS, MY MODEL HAD A RECALL NOTICE FOR I BELIEVE SOME TRANSMISSION PROBLEMS. MY CAR WAS VIOLENTLY SHUDDERING, CUTTING OUT/TURNING ITSELF OFF, ETC. THIS OCCURRED WHEN I WAS AT A RED LIGHT, WHILE DRIVING, REVERSING, ETC. I TOOK IT IN TO HAVE THE PROBLEM FIXED AND IT IS STILL OCCURRING. I'LL TRY TO GIVE THE CAR SOME GAS AND IT'LL SHUDDER AND DIE, I HAD TO REPLACE MY CAR BATTERY BECAUSE IT KEPT GETTING DRAINED WHICH DID NOT HELP THE PROBLEM, TRYING TO REVERSE WHILE ALWAYS RESULT IN MY CAR CUTTING OFF UNLESS I HIT THE GAS, AND IT SEEMS IT DOESN'T SHIFT GEARS CORRECTLY. AS I SAID BEFORE, I BOUGHT THIS CAR BRAND NEW. I AM HONESTLY SCARED FOR MY SAFETY. I CAN NO LONGER DRIVER MY CAT WHICH IS UTTERLY UNACCEPTABLE. I REFUSE TO RISK MY LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712287April 22, 2015
STRUCTURE:BODY:DOOR
CAR WAS PARKED AT A STORE WHEN MY FRIEND GOT INTO THE BACKSEAT SHE DIDN'T REALIZE THE BACK PASSENGER DOOR WASN'T LATCHED. I PULLED OUT OF THE SPACE AS MY FRIEND WAS LATCHING HER SEAT BELT AND FELL OUT OF THE CAR. SHE ENDED UP WITH AN ABRASION ON HER RIGHT ARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711957April 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10711990April 21, 2015
STRUCTURE:BODY:DOOR
THIS MORNING WHEN I WAS GOING TO DRIVE TO WORK, I FOUND THE FRONT RIGHT DOOR DOES NOT CLOSE. I TRIED TO CLOSE IT SEVERAL TIMES BUT FAILED. THE DOOR JUST DIDN'T STAY SHUT. THIS IS NOT THE FIRST TIME THIS HAPPENED TO ME. ABOUT 8 MONTHS AGO, THE DOOR AT BACK RIGHT SIDE HAD THE SAME ISSUE. IT CAUSED ME $400 TO FIX THAT. NOW ANOTHER PROBABLY ANOTHER $400.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706524April 19, 2015
LATCHES/LOCKS/LINKAGES
THE REAR PASSENGER DOOR UNLATCHED WHILE TURNING A CORNER (CHILD-LOCK WAS ON). MY 3 YR OLD AND 10 YR OLD WAS IN THE BACK WHEN IT HAPPENED. THEY BOTH HAVE AUTISM. THANKFULLY, NO ONE WAS HURT!! THE DOOR WILL NOT SHUT. I JUST RECEIVED A CALL FROM THE DEALER AND THEY SAID THE LATCH IS BROKEN. ARE YOU KIDDING ME??? EVEN WORSE....THE REPAIR IS 501.63. WHAT???? THIS IS A SAFETY ISSUE!!! MY CAR IS SO ONLY 3 YEARS OLD. THERE SHOULD BE A RECALL ON THE LATCH, ASAP!! THIS IS RIDICULOUS!! THANK GOD MY 3 YR OLD IS RESTRAINED IN HIS CAR SEAT AND DIDN'T PUT HIS HAND/ARM OUT WHEN THE DOOR OPENED. IF IT HAD BEEN MY 10 YR OLD....HE MIGHT'VE JUMPED OUT (HE HAS ZERO SENSE OF FEAR DUE TO HIS AUTISM). I WILL SUE EVERYONE IN MY PATH OF A HAIR ON MY CHILD'S HEAD GETS HARMED. AS A PARENT, I DO EVERYTHING I CAN TO PROTECT MY CHILDREN. I SHOULDN'T HAVE TO WORRY ABOUT MY CAR DOOR OPENING FOR NO REASON!! ESPECIALLY IF I HAVE THE CHILD SAFETY LOCK ON!! PLEASE FIX THIS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706450April 18, 2015
LATCHES/LOCKS/LINKAGES
REAR PASSENGER DOOR LATCH FAILED AND DOOR DOES NOT STAY CLOSED. HAPPENED AFTER CHECKING ON MY SON IN HIS CAR SEAT. THANKFUL IT DIDN'T HAPPEN ON THE INTERSTATE SINCE WE WERE TRAVELING ALL MORNING. FORD STATES IT IS NOT UNDER WARRANTY NOR HAS THE LATCH BEEN RECALLED YET. HAD THE TIMING OF THE LATCH FAILURE BEEN DIFFERENT IT COULD HAVE BEEN CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706118April 16, 2015
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 55 MPH DURING INCLEMENT WEATHER, BOTH WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,800. UPATED 10/5/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705820April 15, 2015
LATCHES/LOCKS/LINKAGES
THE REAR DOOR LATCH JAMMED ON MY 2012 FORD FIESTA AND DOOR WOULDN'T SHUT. HAD TO TAPE DOOR SO AS NOT TO OPEN. I TOOK THE CAR TO DEALER AND THEY GAVE ME AN ESTIMATE OF $650 TO REPAIR. THEY WERE NOT AWARE OF ANY PRIOR ISSUES WITH DOOR LATCHES REPORTED TO FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705848April 15, 2015
ENGINE
SINCE I BOUGHT THIS CAR IN DEC 2012 I'VE HAD THIS PROBLEM, IT'S NOW 2015 STILL THE PROBLEM IS NOT FIXED. SO FAR THIS IS MY 3 RECALL LETTER I'M RECEIVING FOR MY VEHICLE. RECALL 14M01, RECALL 12C26 AND NOW RECALL 14M02. AND THROUGH THIS WEBSITE I FOUND OUT THERE'S A RECALL ABOUT AIRBAGS? WHILE IN LOW SPEED THE CAR JERKS, STALLS, IT MAKES A RATTLING NOISE, AND SOMETIMES WHEN I PARK IT TURNS OFF. I COMMUTE EVERYDAY TO LA SO I'M STUCK IN TRAFFIC MOST OF THE TIME, SO I'M THE CAR SHAKING WHEN IT'S TIME TO MERGE. I'VE GONE TO FORD DEALERSHIP 3 TIMES ALREADY TO TRY TO GET THIS FIXED, BUT STILL NO LUCK. IT WILL BE OK FOR THE 1ST DAY BUT IT JUST GOES BACK TO THE SAME SHAKY CAR. I DON'T KNOW WHAT ELSE TO DO. NOW I'M GOING BACK TO WITH THIS 14M02 LETTER TO TRY TO GET THIS PROBLEM HOPEFULLY FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705517April 14, 2015
LATCHES/LOCKS/LINKAGES
LATCH FAILED. MY PASSENGER NEEDED TO PUT SOME POSSESSIONS IN THE BACK SEAT BECAUSE THERE WASN'T ENOUGH ROOM IN THE FRONT. HE PROCEEDED TO PUT HIS THINGS IN THE BACK, THEN CAME TO THE FRONT AND GOT INTO THE PASSENGER SEAT. I STARTED THE CAR AND THE RADIO DISPLAY NOTIFIED ME THAT A DOOR WAS AJAR. I ASKED HIM TO RE-CLOSE THE BACK DOOR AND WHEN HE ATTEMPTED TOO, IT WOULDN'T LATCH. WE TRIED PULLING THE DOOR HANDLE ON BOTH THE INSIDE AND OUTSIDE, LOCKING AND UNLOCKING THE CAR, AND PUSHING AS HARD AS WE COULD ON THE DOOR, BUT THE DOOR WOULDN'T LATCH SHUT. I ENDED UP HAVING TO DUCT TAPE THE DOOR CLOSE, BUT THE INTERIOR LIGHT REMAINS ON AND REDUCES MY VISIBILITY THROUGH THE FRONT WINDSHIELD DUE TO THE GLARE. I FEEL VERY UNSAFE LEAVING MY CAR IN PUBLIC PLACES DUE TO THE RISK OF THEFT, AND LEAVING ITEMS BACK THERE FOR FEAR OF THEM FLYING OUT OF THE VEHICLE WHILE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704637April 9, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE PARKED, THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. AS A RESULT OF THE DOOR NOT LATCHING, ALL THE INTERIOR LIGHTING ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NINE MONTHS LATER, THE FRONT PASSENGER SIDE LATCH FAILED CAUSING THE DOOR TO OPEN WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704374April 8, 2015
STRUCTURE:BODY:DOOR
AS I WAS BACKING OUT OF MY DRIVEWAY MY ALERT LIGHT PINGED ON LETTING ME KNOW MY PASSENGER DOOR WAS OPEN. I LEANED OVER TO SHUT IT AND THE LATCH OF THE DOOR WOULDN'T CATCH AND ACTUALLY CLOSE. I GOT OUT OF THE CAR AND WALKED AROUND MY VEHICLE THINKING I HAD SOMETHING IN THE WAY AND I COULDN'T FIND ANYTHING. I KEPT ATTEMPTING TO CLOSE IT AND CHECK THE LATCH BUT I COULDN'T FIND A REASON AS TO WHY MY DOOR WOULDN'T SHUT. I ATTEMPTED TO TAPE IT SHUT TO DRIVE IT TO THE DEALERSHIP BUT IT DIDN'T HOLD, AND NEITHER DID ROPE. I HAD TO CALL ROADSIDE ASSISTANCE AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP FOR THIS SAFETY CONCERN. VERY UPSET THAT I'M NOT EVEN OUT OF MY 3 YEAR WARRANTY YET, AND COME TO READ MORE THIS IS A HUGE ISSUE THAT IS BEING INVESTIGATED RIGHT NOW AND NO ACTUAL RECALL FOR THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704263April 7, 2015
UNKNOWN OR OTHER
WHILE DRIVING AND TAKING A LEFT TURN, REAR PASSENGER DOOR SWUNG OPEN; LOCKING/LATCH MECHANISM FAILED. HAVE BEEN ABLE TO SECURE DOOR SINCE, WILL NOT STAY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703709April 4, 2015
STRUCTURE:BODY
REAR PASSENGER DOOR LATCH FAILED APPROXIMATELY A YEAR AGO. FRONT PASSENGER DOOR LATCH FAILED 4/3/15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703354April 2, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE IN PARK, THE LATCH INSIDE OF THE REAR PASSENGER DOOR FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TEN MONTHS LATER, THE FRONT PASSENGER SIDE LATCH INSIDE OF THE VEHICLE FRACTURED. THE VEHICLE WAS TAKEN TO MULTIPLE MECHANICS AND A DEALER WHO ALL DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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