Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#11643064February 17, 2025
STRUCTURE:BODY
My car worked perfectly fine, I was out using it and coming back from the place I was at. My door just stopped closing out of nowhere. Realizing my door latch is not working at all anymore. It does not move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635785January 14, 2025
ENGINE
The ignition is out on the car. And I’ve heard it’s common with ford fiesta.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633790January 3, 2025
STRUCTURE:BODY
Every once in a while I go around a left handed curve, the right side passenger door it comes out, it will unlatch and then latch back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626248November 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ford Fiesta. The contact stated while driving 35 MPH, the engine overheated and the contact pulled over safely. The contact waited for the vehicle to cool down before driving. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic, who determined that the head gasket was blown. The vehicle was towed to another independent mechanic, who determined that the failure was due to the head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611904August 31, 2024
SERVICE BRAKES
I started to notice a bit of resistance when pressing on the brakes. Minor initially, but then if you had to apply slightly more pressure the car would jerk/pull hard to the right. The harder and faster you had to press, the more intense the jerk. I took her in to the dealership and they noticed something with the reservoir into the hydraulics unit that feeds fluid into the brakes. The fluids are not circulating back into it and the caliper is not building enough pressure to close. They said it's the ABS Hydraulic Control Unit: D2BZ-2C405-E and the part is on national backorder with no ETA. The car is unsafe to drive without the part. She's a 2014 with only 28k miles and it seems strange to have this failure with such low mileage. I just have texts with the dealership right now. I spoke with Ford directly today and they guesstimated 5-6 months for the part. I ordered a used part and will take her to another mechanic to get it replaced in the interim since the dealership won't work with a used part. At that point I will have invoices. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610487August 23, 2024
POWER TRAIN
Car jerking and sometimes will not move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603621July 21, 2024
UNKNOWN OR OTHER
The door latch is broken. Door latch will not lock when door is closed. Causing the door to stay open while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600263July 8, 2024
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the "Transmission Hot" message was displayed, and the vehicle lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle was able to be restarted after the engine cooled down. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dual clutch transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595527June 20, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger’s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593734June 11, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The back passenger back door had problems wouldn’t close rt now can’t open. In May it felt like it wasn’t getting power, engine light said turn off car for 10 minutes, while stuck in traffic, so i had it towed to Upland Ford Dealers, they charged me $209.99 Just to look at it! Then after inspecting it they wanted almost $4,000. Which i can’t afford. They said it was the Clutch Assembly part. The car also has some electrical problems like the car stopped showing the millage last was a round 101. The phone not connecting & the charger plug not working either
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589387May 17, 2024
SERVICE BRAKES
On a long road trip with my mother while accelerating onto a highway I heard a metal object from the front right of my car drop onto the road. Subsequently, I heard a minor clanking/rattling noise every now and then but everything was operating normally and I could not connect any driving actions to this noise. Later on I looked under the vehicle for any loose hanging objects but could see none. When I got home I went to my home Ford dealer they were charging an exorbitant diagnostic fee so I went to a different dealer with a more reasonable fee. I was asked if I recently had my brakes serviced to which I replied yes. I was told there was a missing upper right caliper bolt. This explained the noise I heard of a metal object dropping. I brought it to the attention of the service manager of my home dealer. I was reimbursed by my home dealer for the cost of the diagnosis and repair at the other dealer. Some months later there was management shakeup of personnel and I learned that the service manager and technicians that I spoke with were replaced. I didn't think much at the time that it was anything more than carelessness but I came across some new information. The use of Torque to Yield (TTY) bolts in vehicle safety related components presents a safety hazard. These type of bolts are one-time or single use. They are indistinguishable from traditional bolts. Once torqued to specification, the loosening of these bolts will cause them to fail. They complicate routine maintenance, require more precise equipment, and leave a lot to chance of human error. Improper installation or reuse of these bolts will lead to catastrophic failure. General ignorance among professional trained mechanics, as well as auto part stores, DIY vehicle owners, as well as lack of labeling, and lack of proper warning from vehicle manufacturers is a recipe for disaster. Vehicle manufacturers should not use these bolts for safety related vehicle components. Vehicle owners should be informed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583529April 17, 2024
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at various speeds, there was an abnormal shuddering sound coming from the engine compartment. The vehicle was taken to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579729March 27, 2024
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle experienced jerking, lunging, and a hard deceleration without depressing the brake pedal. The contact stated that the failure occurred without warning. The wrench and check engine warning lights were illuminated. The Service Engine Soon and Hill Start Assist not available messages were displayed. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579296March 25, 2024
ENGINE, POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated the vehicle was taken to the dealer for a transmission diagnostic test that was requested by the manufacturer; however, the contact felt that the dealer had not performed the diagnostic test because the dealer only identified general maintenance issues unrelated to the transmission. The contact was informed by the dealer that the lower dog bone mount was detaching from the engine torque restrictor. The contact also stated that the vehicle was making a rubbing noise and the RPM sensor continued to fluctuate while driving or slowing down during acceleration. Additionally, the contact stated that the vehicle rolled back while on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,465.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578883March 22, 2024
UNKNOWN OR OTHER
The transmission shift level locks in Park. The vehicle is available for inspection. Safety was a concern as I was stopped in a school unloading zone/fire lane and was unable to place the shifter in drive. This caused the lane to be blocked. I googled the problem, and was able to remove a cover and access a manual release. I do not know if the problem was previously inspected, however, it is a common search item on Google/internet. There was no prior warning. The problem persists and I will have it checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570873February 8, 2024
POWER TRAIN
The contact's husband owns a 2014 Ford Fiesta. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The dealer determined that there was a defect with the transmission. The contact was provided an estimate for a rebuilt transmission. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566738January 20, 2024
ENGINE
Engine light comes on was told there was a recall but never got any notice in the mail. Supposedly it the transmission module. But wasn’t sure. Ford wanted me to pay to have a diagnostics test done on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558647December 5, 2023
STRUCTURE:BODY
When a rear seat passenger exits the vehicle and closes the door, the rear door does not latch properly. This causes the door to swing open while the car is moving. The vehicle is available for inspection. The problem has manifested itself on several occasions, especially when I am dropping off school children at their stop. The crossing guard has been kind enough to close the door for me. That is, he closes the door after it swings open. The vehicle has not been inspected by a dealer or repair shop (yet). The problem first appeared last week, after the Thanksgiving holiday break. There were no symptoms to warn of the problem. It just appeared out of the blue, so to speak. To describe the problem further: The door is closed by the passenger who has just exited the car. There is no "door open" light to indicate a problem. Then, after a few seconds, the door springs open and the "door open" light appears. It is annoying when it happens. It is also a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557196November 28, 2023
UNKNOWN OR OTHER
Transmission malfunctions while accelerating. Pulling into a busy road, the vehicle randomly stops accelerating which cause other vehicles to swerve to avoid a crash. The RMP will increase and loose acceleration and then there is no function of the acceleration. As soon as the warning light came on, contacted a dealer and the wait times are over 2 months. The dealer does not want to keep the vehicle and prefers you keep driving until they call you to bring it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556874November 26, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Ford lug nuts swelled up so much that nobody could get tires off. Had to go to dealer and pay $250 to get those off and replaced. I was lucky that I was just trying to rotate the tires vice having to replace a flat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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