Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#11011783July 31, 2017
ELECTRICAL SYSTEM, POWER TRAIN
PURCHASED A USED 2014 FORD FIESTA, AFTER A MONTH OF PURCHASE, I BEGAN TO HAVE MAJOR MECHANICAL ISSUES WITH THE CAR. THE CAR WOULDN'T START AND EVEN STOPPED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011303July 28, 2017
ELECTRICAL SYSTEM
FORD FIESTA'S FROM 2014 THROUGH 2017 ARE EXPERIENCING A WIDE RANGE OF FAILURES FROM THE FAULTY HVAC BLEND DOOR ACTUATOR FROM FORD. PLEASE LOOK HERE FOR FURTHER DETAILS HTTP://WWW.FIESTASTFORUM.COM/FORUM/THREADS/4424-BLEND-DOOR-ACTUATOR-ISSUE-THREAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006062July 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I WAS DRIVING IN THE HIGHWAY AND THE LIGHTS ON MY CAR STARTED FLICKERING AND THEN THE HILL START ASSIST CAME ON. MY CAR WILL NOT SHIFT PROPERLY AND STATES TRANSMISSION MALFUNCTION. THE TCM WAS INSTALLED LESS THAN 1 YEAR AGO ON A RECALL NOTICE. I'M AFRAID TO DRIVE MY CAR NOW BECAUSE I'M NOT SURE WHAT'S GOING TO HAPPEN NEXT. WHAT'S THE WARRANTY ON THIS PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004369July 11, 2017
POWER TRAIN
I HAD BOTH RECALLS REGARDING THE COMPUTER MODULE REPROGRAMMING PERFORMED (#14M02 AND #15B22) BUT MY CAR STILL EXPERIENCES SPUTTERING BETWEEN GEARS. TOOK THE CAR IN FOR ANOTHER RECALL REGARDING THE DOOR LATCHES ON 7/10/17 AND DURING THE TRANSMISSION CHECK, MY FORD SERVICE REPRESENTATIVE TOLD ME THAT I HAD A FAULTY DUAL CLUTCH FAILED AND THAT IT NEEDED TO BE REPLACED. COST OF REPLACEMENT IS OVER $2000 AT ALL AMERICAN FORD IN HACKENSACK SO DUE TO THE EXPENSIVE FINANCIAL BURDEN, I UNFORTUNATELY DECLINED TO HAVE THE SERVICE PERFORMED TO REPLACE THE DUAL CLUTCH SHUDDER. ACCORDING TO THIS ARTICLE FROM A LOCAL NEWS STATION IN NORTH CAROLINA (HTTP://WLOS.COM/NEWS/NEWS-13-INVESTIGATES/FORD-SUED-OVER-FAULTY-TRANSMISSIONS-IN-SOME-FOCUS-FIESTAS) "IN 2014, FORD EXTENDED THE POWERTRAIN WARRANTY ON THE VEHICLES FROM 5 YEARS AND 60,000 MILES TO 7 YEARS AND 100,000 MILES TO COVER THE CLUTCH SHUDDER BUT ONLY ON CARS BUILT BEFORE JUNE OF 2013." UNFORTUNATELY, MY CAR WAS ASSEMBLED AFTER THAT TIME. I MENTIONED THIS TO MY FORD SERVICE REPRESENTATIVE UPON PICKUP OF MY VEHICLE AND HE ACKNOWLEDGED AND ADMITTED THAT THE TRANSMISSION IN FIESTAS IN 2014 ARE THE SAME AND THAT FORD PROBABLY SHOULD ISSUE A RECALL VEHICLES MADE AFTER JUNE OF 2013. FORD SHOULD DO THE RIGHT THING AND EXTEND THE WARRANTIES TO ALL 2014 FORD FIESTAS JUST AS THEY DID FOR FIESTAS AND FOCUSES MADE BEFORE JUNE 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003002July 5, 2017
ENGINE
THE CAR SHUTTERS WHEN YOU HIT THE GAS AND IT SOMETIMES ACTS AS IF IT DOESN'T HAVE ANY POWER. I HAVE TAKEN IT BACK TO FORD AND THEY KEEP RESET THE TRANSMISSION CONTROL MODULE BUT THEN IT GOES RIGHT BACK TO SHUTTERING AND NOT PICKING UP SPEED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002605July 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, SPEAKERS START TO CRACKLE LOUDLY. ITS ACTUALLY STARTLING. THEN THE RADIO DOESN'T WORK UNTIL THE VEHICLE IS TURNED OFF AND THEN ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995839June 19, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE MEINEKE CAR CENTER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 45,912.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994529June 12, 2017
UNKNOWN OR OTHER
MY 2014 FORD FIESTA, WHICH I BOUGHT USED, WAS STATIONARY, I OPENED THE REAR DRIVER SIDE DOOR AND WHEN I WENT TO CLOSE IT THE DOOR WOULD NOT CLOSE PROPERLY DUE TO THE LATCH. DEALERSHIP WILL NOT COVER IT BECAUSE MY VEHICLE WAS MADE IN A PLACE THEY CLAIM WAS NOT AFFECTED BY THE PROBLEM THEY WERE RECALLING OTHER CARS FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992103May 29, 2017
LATCHES/LOCKS/LINKAGES
THE DRIVER'S SIDE REAR DOOR WOULD NOT SHUT AND LATCH PROPERLY AFTER BEING OPENED. I HAD TO DRIVE SEVEN MILES WITH THE DOOR JERRY RIGGED SHUT WITH ROPE. THE DOOR WAS STATIONARY WHEN IT FAILED TO LATCH CLOSED. *JS THE CONSUMER STATED THE FRONT PASSENGER DOOR LATCH WAS BROKEN. THE DOOR WOULD NOT REMAIN SHUT AND LOCKED. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991760May 26, 2017
FUEL/PROPULSION SYSTEM
MY 2014 FORD FIESTA SUDDENLY STOPPED RUNNING ON THE INTERSTATE 4 DURING RUSH HOUR (APPROXIMATELY 5PM ON MAY 12 2017). THE CAR WAS RUNNING AND IT STALLED RANDOMLY. I RESTARTED AND IT WOULD NOT RUN. AFTER TOWING IT TO THE DEALERSHIP, THEY DETERMINED IT WAS DUE TO A FUEL PUMP MALFUNCTION. IT WAS MENTIONED HOW UNUSUAL IT IS FOR THIS TO OCCUR ON A CAR WITH RELATIVELY LOW MILEAGE. THERE WAS NO WARNING BEFORE THE CAR BROKE DOWN. NO CHECK ENGINE LIGHTS. NO STRANGE NOISES. IT JUST STOPPED. THIS COULD BE EXTREMELY DANGEROUS. AFTER BEING INFORMED WHAT THE ISSUE WAS, I RESEARCHED THE PROBLEM. THERE WAS A RECALL FOR FORD FIESTAS MANUFACTURED BETWEEN APRIL 30 2014 TO MAY 21 2014 (RECALL # 14S30) FOR THIS EXACT ISSUE: FUEL PUMP FAILURE. THE RECALL NOTICE STATES THAT IF THE FUEL PUMP FAILS, THE VEHICLE MAY STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. WHEN CONTACTING FORD REGARDING THIS ISSUE ON 5/24/2017, WE WERE TOLD THERE IS NOTHING THAT COULD BE DONE SINCE OUR CAR WAS MANUFACTURED JUST PRIOR TO THE RECALL DATE. I BELIEVE THIS PROBLEM WAS CAUSED BY THE SAME ISSUE THAT WAS IN THE RECALL. IT SHOULD BE NOTED BY THE FORD MOTOR COMPANY TO PREVENT THIS FROM HAPPENING TO OTHERS, NOT DISMISSED. AGAIN, THIS COULD BE EXTREMELY DANGEROUS AS MY CAR WAS RUNNING AT THE TIME THIS HAPPENED. I WAS LUCKY THAT THE TRAFFIC WAS SLOW. I ALSO BELIEVE I SHOULD BE COMPENSATED FOR MY REPAIR THAT WAS DONE AT THE AUTONATION FORD IN SANFORD, FL AS THIS IS A KNOWN ISSUE. I HAVE KEPT UP ALL MAINTENANCE ON MY CAR AND THE FUEL PUMP FAILED DUE TO A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990886May 22, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 10 MPH, THE CONTACT NOTED THAT THE VEHICLE JERKED AND SHUDDERED DURING GEAR CHANGES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SECOND TIME, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986395May 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE OPERATING THE VEHICLE, THE ENGINE OVERHEATED AND STALLED DUE TO COOLANT LEAKING AND BURNING INSIDE THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS PERMANENTLY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 06/28/17*LJ UPDATED 08/08/2017*JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10984846May 11, 2017
UNKNOWN OR OTHER
TRANSMISSION MODULE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984662May 10, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THERE WAS NO SEAL ON THE REAR WINDSHIELD, WHICH CAUSED WATER TO ENTER THE VEHICLE. THE DEALER DIAGNOSED THAT THE SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984383May 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I TRY TO ACCELERATE MY CAR SHUDDERS. WHEN I GO FROM THE BRAKES AND TRY THE GAS PEDAL MY CAR JERKS AND HAS ISSUES ACCELERATING. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM ALL THEY DO IS REPROGRAM. IT IS GOOD FOR 2-3 DAYS THEN GOES BACK TO JERKING AND SHUDDERING. THESE PROBLEMS OCCUR MOST WHEN I'M PULLING OUT OF DRIVEWAYS AND PARTYING LOTS FROM A STOPPED POSITION TRYING TO INCREASE SPEED. I HAVE HAD A FEW CLOSE CALLS BECAUSE MY CAR HAS PROBLEMS SPEEDING UP WHEN I'M ON THE EXPRESSWAY TOO. I GOT THE CAR USED AT 20000 MILES. THE DEALERSHIP WHEN I BROUGHT IT IN FOR THE FIRST TIME IN NOVEMBER 2016 TOLD ME IT WAS NORMAL FOR MY CAR TO HAVE TRANSMISSION PROBLEMS. AFTER SEVERAL VISITS THE PROBLEM WAS NEVER FIXED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983326May 3, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR. THE CONTACT'S LEFT MIDDLE FINGER CAME IN CONTACT WITH THE INTERIOR DOOR LATCH AND THE CONTACT SUSTAINED A DEEP LACERATION. MEDICAL ATTENTION WAS REQUIRED AND THE CONTACT WENT TO HIS DOCTOR. THE CONTACT STATED THAT THE METAL AND PLASTIC COMPONENTS IN THE LATCH HAD SEPARATED, LEAVING A SHARP EDGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS ISSUE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 06/27/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10982986May 2, 2017
STEERING
INTERMITTENTLY AND WITHOUT WARNING, THE TRACTION CONTROL LIGHT WILL COME ON IN DRY AND MILD CONDITIONS. THIS HAS OCCURRED WHILE THE CAR IS IN MOTION AND WHILE IT IS STOPPED, ALL IN CITY TRAFFIC. THIS WILL OFTEN LEAD TO A WARNING SAYING "HILL START ASSIST NOT AVAILABLE" AND, OCCASIONALLY, THE POWER STEERING WILL STOP WORKING. ON THE THREE OCCASIONS THE POWER STEERING HAS STOPPED WORKING IN THE PAST 5 WEEKS, ONCE WAS WHILE MOVING STRAIGHT AND TWICE WERE WHILE TURNING, MAKING IT VERY DIFFICULT TO COMPLETE THE TURN. WE HAVE TAKEN THE CAR TO THE DEALER FOR THE TRACTION CONTROL LIGHT ISSUE 4 TIMES NOW. THE FIRST 2 TRIPS, THE CAR WAS UNDER WARRANTY BUT THE LAST 2 HAVE BEEN AFTER THE WARRANTY EXPIRED. THE FIRST 2 TRIPS WE WERE TOLD THAT THE PROBLEM COULD NOT BE RECREATED AND THEREFORE COULD NOT BE FIXED. ON THE THIRD TRIP THE DEALER WAS ABLE TO SEE THE LIGHT AND PULL A CODE. THEY REPLACED THE HYDRAULIC CONTROL MODULE AND REPROGRAMMED THE COMPUTER, BUT THE PROBLEM OCCURRED AGAIN THE NEXT MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981499April 30, 2017
STRUCTURE:BODY
THE VEHICLE WAS STATIONARY IN A PARKING LOT. THE REAR PASSENGER SIDE DOOR ABRUPTLY FAILED TO LATCH AFTER OPENING AND CLOSING IT. THE LATCH WAS EXAMINED AND EXTERNALLY APPEARS THE SAME AS ON THE OTHER DOORS. MANUALLY MOVING THE LATCHING MECHANISM SHOWS IT FAILS TO LATCH EVEN UPON LOCKING THE CAR DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958131April 19, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2014 FORD FIESTA. CONSUMER WRITES IN REGARDS TO REAR DOOR LATCH ISSUE. *LD THE CONSUMER REQUESTED INFORMATION ON WHY THE VEHICLE WAS NOT INCLUDED IN THE DOOR LATCH RECALL(15V246000). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979125April 18, 2017
AIR BAGS, SERVICE BRAKES, SEAT BELTS
WENT TO STOP HIT THE BRAKE PEDDLE AND THE CAR DID NOT SLOW DOWN, I PUMPED THE BRAKES THEN HIT THEM AGAIN STILL THE CAR DID NOT SLOW DOWN, I IMPACTED THE REAR OF A TRUCK, A FIRE STARTED UNDER HOOD IN FRONT OF THE DRIVER'S SIDE AT THE WINDSHIELD AREA, THE STEERING WHEEL AIR BAG DIDN'T DEPLOY NOR DID THE SEAT BELT LOCK, CAUSING ME TO HIT THE STEERING WHEEL WITH MY CHEST. CAR WAS TRAVELING APROX. 35 MPH.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

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