Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#10910507September 29, 2016
FUEL/PROPULSION SYSTEM
MY VEHICLE HAS AROUND 40K MILES AND THE THROTTLE BODY HAS GIVEN OUT AND REQUIRES REPLACEMENT. THIS PART HAS BROKEN ON SO MANY FORD VEHICLES THAT THE DEALER STATES IT IS ON BACK ORDER FOR 3 MONTHS. WE HAVE NO ESTIMATED TIME OF AVAILABILITY FOR THIS PART, YET THIS PROBLEM IS NOT COVERED BY A RECALL OR CUSTOMER SATISFACTION PROGRAM (CSP) FOR THIS PARTICULAR MODEL, HOWEVER IT IS COVERED BY A CSP FOR OTHER FORD VEHICLES. SYMPTOMS: DRIVING ON A CITY HIGHWAY AND VEHICLE LOOSES POWER AND STALLS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910072September 27, 2016
POWER TRAIN
OUR 2011 FORD FIESTA STARTED EXPERIENCING PROBLEMS WHILE DRIVING. IT WAS NOT SHIFTING PROPERLY AND RUNNING REALLY JAGGED AT TIMES. ALSO THE CHECK ENGINE/TRANSMISSION LIGHT CAME ON. ON WEDNESDAY SEPTEMBER 14, 2016 I TOOK IN THE CAR TO OUR LOCAL FORD DEALER COLLEY FORD IN GLENDORA,CA. THEY TOLD ME IT WAS PROBABLY THE TRANSMISSION CONTROL MODULE THAT HAD TO BE PROGRAMMED. I CALLED THE NEXT DAY AND THEY TOLD ME IT NEEDED A NEW TRANSMISSION CONTROL MODULE AND THEY WOULD HAVE TO ORDER ONE. WE WENT IN ON SEPT 26, 2016 AND THEY SAID THEY HAD NOT RECEIVED THE PART YET. ITS BEEN ALMOST TWO WEEKS AND WE HAVE NOT HAD THE CAR BECAUSE FORD HASN'T DELIVERED THE PART TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909750September 26, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS ACCELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,766.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907428September 18, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, FUEL SYSTEM, GASOLINE
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] AND I AM WRITING THIS COMPLAINT ABOUT A 2011 FORD FIESTA SE I PURCHASED AT A PRIVATE DEALER ON JULY 1, 2016. THE CAR STARTED RUNNING VERY STRANGE AFTER A WEEK I EXPERIENCE VERY RUFF RIDES. SO I CALLED FORD COMPANY IN MCDONOUGH GA. THE PERSON I TALKED TO SAID THAT IT WAS ON RECALL AND FOR ME TO BRING IT IN, I DID. THEY KEPT IT OVER NIGHT TO UPDATE THE TRANSMISSION AND OTHER PROBLEMS CAUSING ME TO PAY FOR A RENTAL WHICH I FELT SHOULD HAVE BEEN PAID BY THE DEALER OR FORD MOTOR COMPANY. I DID ASK THE DEALER IF THEY KNEW THE CAR WAS ON RECALL AND THEY SAID NO! I ASK QUESTION AFTER QUESTION, THE OWNER EVEN DROVE THE CAR HIMSELF AND SAID THAT<S THE WAY THE CAR RUNS. I ALSO HAVE PROBLEMS WITH THE DOOR LOCKS, SPEED,SPEEDING UP ON IT<S OWN, TRANSMISSION, HESITATION, USING MORE GAS, AND SOUNDS RUFF WHEN TRANS GET VERY HOT. I NOW HAVE TO TAKE IT BACK ON 9-19, 2016 I GUESS FOR MORE TESTING. I HAVE NOTIFIED THE DEALERSHIP ABOUT THIS. I AM VERY STRESSED ABOUT THIS BECAUSE I HAVE A LOAN FOR $7000+ FINANCED. IS THERE ANY HELP OUT THERE TO GET THIS RECTIFIED THIS PROBLEM. I NEED MY CAR FOR TRANSPORTATION. WHICH ME LUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905963September 12, 2016
ENGINE, FUEL/PROPULSION SYSTEM
CAR WILL RANDOMLY DIE AT CERTAIN TIMES. SOMETIMES IT WILL START BACK UP SOMETIMES NOT. HAPPENS DURING LOW OR MEDIUM SPEEDS AT INTERSECTIONS ALMOST WRECKED A FEW TIMES DUE TO IT. PROBLEM DUE TO A FAILING ELECTRONIC THROTTLE BODY. THE CAR ONLY HAD 50K MILES ON IT WHEN IT STARTED DOING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899224August 29, 2016
STEERING
CLUNK CLUNK NOISE WHEN TURNING WHEEL FORWARD & BACKWARDS, WHEN MOVING. THIS WAS VERIFIED WITH DEAN SELLER DEALER. ADVISED THAT STEERING WHEEL SHAFT NEEDED TO BE REPLACED. VEHICLE HAD 17,782 MILES. REPORTED TO FORD MOTOR 8/24/16. RECEIVED CASE #CAS-10397672. NO HELP FROM FORD, EVEN THOUGH I SUGGESTED A DEFAULTED PART WAS INVOLVED. THEY CLOSED CASE, WITH NO SATISFACTION FROM MFG. OR DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898327August 24, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY CAR HAD THE TRANSMISSION CONTROL MODULE REPROGRAMMED ON 06/06/16 AND IS HAVING THE SAME ISSUE AS WE SPEAK 8/24/16. THE CAR JERKS, DOESN'T ACCELERATE PROPERLY AND IS DOING WHAT IT WANTS, VERY UNSAFE AS IT DOESN'T WANT TO SHIFT AND JOLTS WHEN IT DOES. IT'S ALMOST LIKE ITS STUCK IN GEAR. THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND I'M IRRITATED THAT THIS WAS REPAIRED 2 MONTHS AGO AND THE PROBLEM CLEARLY ISN'T FIXED. I'M PREGNANT AND AM VERY DISSAPOINTED THAT FORD CAN ALLOW A PROBLEM LIKE THIS TO CONTINUE WITHOUT PROPER RESOLUTION AND SAFETY FOR ITS CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897857August 23, 2016
SERVICE BRAKES, ENGINE, STEERING
PURCHASED 02/26/16 SINCE PURCHASE BREAKS HAVE LOCKED UP 7 TIMES, TOOK TO ORIGINAL DEALER OF PURCHASE 8 TIMES IN FIRST TWO MONTHS OF PURCHASE BY THE TIME THEY GET CAR THEY FIND NOTHING WRONG TAKEN TO FORD DEALERSHIP 3 TIMES THEY REPLACED CENSOR STATES IT WILL FIX PROBLEM AND HAS NOT HAVE ALMOST GOTTEN IN SEVERAL ACCIDENTS BECAUSE BREAKS LOCK UP AND PREVENT CAR FROM GOING FORWARD AND UNABLE TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898028August 23, 2016
SEAT BELTS
THE LAP BAND PORTION OF MY SEATBELT IS FRAYING DIRECTLY ABOVE THE BUCKLE. IT CONTINUES TO FRAY EVEN FURTHER EACH TIME I FASTEN MY SEATBELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895327August 12, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE SHIFTING FROM FIRST TO SECOND GEAR, THERE WAS A LOUD CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,456.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893693August 6, 2016
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
UNABLE TO GET CAR OUT OF PARK, WHEN I DID, COMING OUT OF A PARKING LOT, IT STALLED IN MIDDLE OF A BUSY STREET, HAD NO POWER, TRANSMISSION, STABILITY AND CHECK ENGINE LIGHT CAME ON, AFTER PUSHING ON THE GAS PEDDLE A FEW TIMES, IT FINALLY, HAD ENOUGH POWER TO DRIVE IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893590August 5, 2016
ENGINE, UNKNOWN OR OTHER
THE TRANSMISSION HAS CAUSED NUMEROUS PROBLEMS AND ULTIMATELY CRASHED SUDDENLY WITH WARNINGS OF DYSFUNCTION MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888538July 26, 2016
VEHICLE SPEED CONTROL
WHEN USING CRUISE CONTROL, ENGINE SPEEDS UP EXCESSIVELY ON SMALL INCLINES. DURING CITY OR HIGHWAY DRIVING. IT HAS HAPPENED MORE THAN ONCE, BUT THE LAST TIME IN TRAFFIC SCARED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876882June 27, 2016
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE HAS BEEN ONE OF MANY THOUSANDS TO EXPERIENCE SEVERE TRANSMISSION ISSUES, WHICH HAVE NOW BECOME SERIOUS SAFETY CONCERNS DUE TO FORD'S INABILITY TO PROVIDE A SOLUTION. THIS 2011 FIESTA WITH AUTOMATIC TRANSMISSION WAS PURCHASED NEW AND HAD THE SLUGGISH FEELING EARLY ON. DEALER SAID IT WAS A "SMART ENGINE" AND WOULD HAVE TO LEARN DRIVER'S DRIVING HABITS. THE PROBLEM PERSISTED AND GOT CONSIDERABLY WORSE AROUND 9K MILES....TOOK IT IN, FAILED TRANSMISSIONS TEST...NEW CLUTCH PUT IT. THOUGHT IT WAS FINE UNTIL IT STARTED DOING THE SAME THING...FAILED TEST...NO PARTS AVAILABLE- HAD TO WAIT ON PARTS. THIS IS ABOUT THE 5TH OR 6TH TIME GOING THROUGH THIS PROCESS, EXCEPT THAT NOW THE PROBLEM IS THE MOST SEVERE IT'S EVER BEEN (EVEN WITH THE A NEW CLUTCH PUT IN LAST WEEK AND BEING TOLD IT WAS "FIXED'). CAR WON'T START AT TIMES, THEN WHEN IT DOES, IT DRIVES VERY SLUGGISH - OR WON'T COME OUT OF LOW GEAR (REVS VERY HIGH)....OF IF YOU GET IT INTO HIGHER GEAR, IT WILL SUDDENLY SLIP OUT OF IT BACK DOWN TO LOW - VERY HIGH RPMS AND VERY LOUD. IT IS HARD TO ACCELARATE AND KNOW THAT IT'S GOING TO GO - THIS IS ESPECIALLY TROUBLING AT AN INTERSECTION MAKING A LEFT TURN, ON THE HIGHWAY WITH HIGHER SPEED TRAFFIC ETC. MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM VERY SEVERELY. CLASS ACTION SUIT IN CA NOW-- AND ONE JUST STARTED IN AUSTRALIA. SAME PROBLEMS. FORD HAS CONTINUED TO SELL THESE CARS FOR YEARS, KNOWING THAT THIS PROBLEM IS THERE- THEIR ONLY SOLUTION BEING TO WAIT FOR PARTS AND THEN GET IT "REPAIRED" - EXCEPT IT IS BEING REPAIRED WITH PARTS THAT ARE NO BETTER AND SEEM TO BE FAR WORSE THAN EARLY ON. IT IS SCARY TO DRIVE AND FEEL SAFE - YET ONE HAS TO GET TO WORK, ETC. FORD IS DIGGING THEIR HEELS IN AND STILL OFFERING NO REMEDY, KNOWING ABOUT THESE VERY UNSAFE SITUATIONS THAT DRIVERS ARE BEING PUT IN. PLEASE SCAN THE INTERNET REGARDING THE MANY PEOPLE WHO HAVE HAD SERIOUS PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874647June 16, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THE FIRST TIME IT HAPPENED I WAS DOING 50 MPH AND IT SHIFTED OUT OF GEAR. THIS WAS QUITE DISTURBING. I TOOK IT IN TO FORD AND THEY TOLD ME IT JUST NEEDED THE PROGRAM UPDATED. THEN DURING THE WINTER IT WOULDN'T GO INTO GEAR AT ALL, NOT FORWARD, REVERSE OR ANYTHING. ONCE AGAIN I TOOK IT IN AND THEY SAID IT WAS THE PROGRAMMING. THEY PROGRAMED IT AGAIN. SO BACK IN FEB IT HAPPENED AGAIN, AND I DID THEN RECEIVE A LETTER STATING THERE WAS SOME ISSUES, SO I WAS GIVEN A 100,000 MILE WARRANTY ON FIXING THE ISSUE. WELL I TOLD THEM TO REPLACE THE TCM, BUT ONCE AGAIN THEY LOVE TO REPROGRAM. SO MY OLDEST SON IS IN NEED OF A VEHICLE AND HE WAS DRIVING IT UP IN MADISON WISCONSIN ON THE MOST CRAZY FREEWAY AND IT DECIDED TO LOSE THE POWER DOING MORE THAN 50 MPH. MY SON WAS SO STRESSED AND WAS ALMOST HIT BY A SEMI. I HAVE HAD IT WITH THE REPROGRAMMING. I HAVE EMAILS AND CALLS PUT INTO FORD AND I AM NOT ASKING FOR ANYTHING BUT A FIX OR TO TRADE IN AND START OVER. THEY DON'T WANT TO DO ANYTHING FOR US AT ALL. I GUESS THEY WANT SOMEONE TO DIE FIRST BEFORE THEY FIX ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874133June 14, 2016
STEERING
POWER STEERING FAILURE WHILE DRIVING ON A CITY STREET WHILE TURNING. WILL COST IN EXCESS OF $1200.00 TO REPAIR. HAVE BEEN INFORMED THERE IS A BACK LOG OF ORDERS FOR THESE PARTS DUE TO THE FAILURE RATE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872764June 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE IN REVERSE. THE VEHICLE WAS SHIFTED INTO DRIVE, BUT THERE WAS STILL NO ACCELERATION. THE VEHICLE ACCELERATED AFTERWARDS TO APPROXIMATELY 30 MPH AND GRINDING NOISES WERE PRESENT. THE VEHICLE FELT AS IF IT WERE STRUGGLING TO ENGAGE INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/16/16*LJ THE CONSUMER STATED SHE DECELERATED, THE VEHICLE LURCHED AND BUCKED AS IF IT WERE ABOUT TO STALL. THE CONSUMER STATED A COMPUTER WAS REPLACED. UPDATED 08/30/016.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871977June 1, 2016
AIR BAGS
TAKATA INFLATORS. MY HUSBAND WAS IN A FENDER BENDER WHEN THE AIRBAG WENT OFF AND HIT HIM IN THE FACE CAUSING MULTIPLE FACIAL FRACTURES AND A BROKEN ARM AND HIS FINGERS SHATTERED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10870528May 24, 2016
ENGINE, POWER TRAIN
DRIVING VEHICLE ON EXPRESSWAY AND VEHICLE JUST CUT OFF. BEEN COMPLAINING TO FORD SINCE I PURCHASED VEHICLE ABOUT 2 YEARS NOW, TOOK IT IN FOR REPAIRS SEVERAL TIME. WAS TOLD THAT THE PROBLEM IS CORRECTED BUT IT KEEPS DOING THE SAME THING. IT WILL ROLL BACK WHEN I STOP AT A LIGHT OR STOP SIGN. THIS IS DANGEROUS. THIS TIME I WAS LUCKY NOTHING SERIOUS HAPPENED. NEXT TIME I MIGHT NOT BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870452May 23, 2016
POWER TRAIN
TOOK MY CAR IN FOR A RECALL ON THE TRANS/CLUTCH (MY CAR IS AUTOMATIC) . LESS THAN 3 MONTHS LATER THE TRANS WAS GRINDING HARD, SLIPPING AND STALLING WHILE DRIVING. I TOOK IT BACK IN. ITS BEEN ABOUT 3 MONTHS AND MY TRANS IS STARTING TO ACT UP AGAIN. FORD SAYS THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE ITS ACTING LIKE THEY KNEW IT WAS GOING TO. THAT FORD SOLD A BAD TRANS AND ITS THE "CHARACTERISTICS" OF THE TRANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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