Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#11076374March 5, 2018
POWER TRAIN
I WAS DRIVING TO WORK ON THE HIGHWAY, IT WAS SLOW TRAFFIC, AND UPON SLOWING DOWN, I FELT A LURCH AND A HIGH PITCH. THE CAR CONTINUED TO DRIVE, AND UPON ARRIVING TO WORK A FEW MINUTES AWAY, THE CAR BEGAN TO SMELL BAD. I PARKED AND TURNED THE CAR OFF. I TURNED THE CAR ON AGAIN AND IT WOULD NOT CHANGE GEARS. I HAD TO GET MY CAR TOWED. THE CAR IS CURRENTLY AT A MECHANIC, AND HE SUBLET THE JOB TO A FORD TECH WHO IS NOW SAYING THAT THE TRANSMISSION BLEW UP. SO NOW A TRANSMISSION, TRANS COMPUTER, CLUTCHES, AND FORK HAVE TO BE REPLACED AND THEY ARE CHARGING $5250 FOR THE JOB. THE CAR SHOWED NOTHING WRONG ASIDE FROM THE WEIRD LURCH. THERE WAS NO CHECK ENGINE LIGHT, NO TROUBLE CODES. THE ONLY THING I SAW WAS AFTER PARKING THE CAR AND TURNING IT BACK ON, A POPUP FLASHED ON THE SCREEN SAYING TRANSMISSION MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071763February 8, 2018
SEATS
THE CAR HAS HEATED SEATS. THE DRIVER SIDE SEAT GETS SO HOT THAT IT BURNS AFTER ABOUT 5 MINUTES OF TURNING IT ON. THE PASSENGER SIDE WORKS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061595January 10, 2018
POWER TRAIN
MY SON WAS ALMOST KILLED OVER THE HOLIDAY WEEKEND WHEN HIS VEHICLE POWER WENT DOWN TO AROUND 35 IN A 55 MPH ZONE AND WOULD NOT GET OVER THE 35MPH. THIS IS THE FOURTH TIME THIS HAS HAPPENED, BUT THE CLOSEST TIME HE HAS COME TO LOSING HIS LIFE BY BEING HIT. WE CALLED FORD AND THEY SAID SOMEONE WOULD CALL BACK AS WE HAVE SEEN A RECURRING THEM OF PEOPLE HAVING THE SAME ISSUES AS REPORTED ON THE INTERNET BUT FORD HAS NOT BEEN RESPONSIVE AND IT HAS BEEN ALMOST TWO MONTHS. HE IS TO AFRAID TO DRIVE THE CAR ANY LONGER SO IT JUST SITS UNUSEABLE IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058483January 4, 2018
STEERING
CRUNCHING NOISE IN STEERING WHEEL WHEN TURNING. DUPLICATED CONCERN TRACE NOISE TO LOWER STEERING COLUMN . REPAIR WOULD COST $455. I BOUGHT AS A USED CAR IN AUGUST 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043431November 5, 2017
STEERING
STEERING WHEEL FLOPS AND CLUNKS DURING SLOW TURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041500October 30, 2017
ELECTRICAL SYSTEM, POWER TRAIN
MY 2011 FORD FIESTA WITH ONLY 94K ON IT HAS A AUTOMATIC TRANSMISSION FAILURE AND STARTING ISSUES. THERE ARE RECALLS ON WHERE FORD EXTENDED THE TCM WARRANTY TO 10 YEARS 150,000 MILES WHICH I BELIEVE MAY HAVE LEAD TO THE FAILURE OF MY TRANSMISSION. THE FORD DEALERSHIP IN ANKENY IOWA SAYS THEY WILL NOT DO ANYTHING FOR ME TO FIX THIS PROBLEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040892October 29, 2017
UNKNOWN OR OTHER
FAULTY TRANSMISSION. HAD TO BE REBUILT AROUND 35,000 MILES, HAS STILL HAD ALL SIGNS PEOPLE HAVE BEEN HAVING. SHUTTERING ON TAKEOFF,GRINDING NOISES,ETC. TRANSMISSION FAILED ON SECOND INCIDENT AND WAS TOLD AT THE DEALERSHIP IT HAD NO TROUBLE CODES AND TO LET IT COMPLETELY FAIL THE NEXT TIME SO THEY WOULD TOW IT IN. NOW AT 70,000 MILES A WARNING ON THE DASH HAS COME ON SAYING "TRANSMISSION FAILURE". THIS CAR WAS BOUGHT FROM PAUL MILLER FORD IN LEXINGTON KY. THIS IS UNSAFE AND NOT AN ACCEPTABLE DESIGN FROM FORD. FORD HAS AVOIDED THE ISSUE BY TELLING US THERE IS NO PROBLEM AND THERE ARE NO TROUBLE CODES SO SERVICE CAN'T BE PERFORMED. TO TELL PEOPLE THAT A FAULTY TRANSMISSION IS NORMAL AND OPERATING THE WAY IT WAS DESIGNED IS WRONG AND SHOULD NOT BE ACCEPTABLE. PEOPLE WHO PURCHASED THESE CARS NEED HELP TO BE TREATED FAIRLY. AS FAR AS WHEN THE SHUTTERING HAPPENS IT HAPPENS WHEN YOU FIRST START TO MOVE FROM A STOP AND CONTINUES WHEN THE TRANSMISSION SHIFTS THROUGH THE FIRST COUPLE GEARS. THERE HAVE ALSO BEEN TIMES WHEN SHIFTING INTO DRIVE IT HAS BEGAN GOING BACKWARDS WHEN LETTING OFF THE GAS. AS FAR AS THE DATE THIS HAPPENED BELOW IT IS HARD TO GIVE A SPECIFIC DATE BECAUSE IT IS THEY WAY THIS TRANSMISSION OPERATES ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025027September 22, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 20 MPH IN TRAFFIC, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED, RIPPED AT THE SEAMS, AND EXPELLED DUST. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE COLLISION. THE CONTACT SUSTAINED INJURIES AND A SEVERE CUT TO THE LEFT HAND THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11023925September 18, 2017
POWER TRAIN
I WAS AT THE ROCKY MOUNTAIN NATIONAL PARK WHEN MY CAR WOULDN'T START. I HAVE A AAA MEMBERSHIP SO THEY CAME AND JUMPED MY CAR. WE DROVE A COUPLE MILES BOUGHT A NEW BATTERY BUT IT WAS WAS NOT SHIFTING PROPERLY . WE CALLED OUR FORD DEALERSHIP IN WISCONSIN THAT WE ALWAYS GO TO AND THEY TOLD US THE TRANSMISSION CONTROL MODULE WILL PREVENT CAR FROM STARTING , DRAIN YOUR BATTERY , AND NOT ALLOW CAR TO SHIFT PROPERLY. THE DRIVE DOWN THE MOUNTAIN WAS VERY SCARY THE CAR WOULD NOT SHIFT RIGHT AND JERKED THE CAR VIOLENTLY. THE DRIVE ON THE HIGHWAY WAS NOT MUCH BETTER, WE HAD SEMI'S ALMOST HIT US. FLASHING LIGHTS AT US BECAUSE WE COULD NOT SPEED UP. WE CALLED AROUND NO ONE HAD THE PART WE NEEDED. WITH IT BEING THE WEEKEND SOME FORD SERVICE SHOPS WEREN'T EVEN OPEN. WE WERE TOLD NOT TO SHUT CAR OFF BECAUSE IT MIGHT NOT START AGAIN SO WE DROVE ALL NIGHT LONG FOR 26 HOURS HOME AT 50 MPH BECAUSE WE COULD NOT GO ANY FASTER. THE SPEED LIMIT WAS 75 MPH AND SEVERAL TIMES WE HAD CARS GET RIGHT ON OUR BUMPER AND SWITCHING LANES AT THE LAST SECOND. FINALLY MY HUSBAND PUT OUR HAZARD LIGHTS ON SO OTHER DRIVERS WOULD REALIZE WE WERE UNABLE TO GO FAST. IT WAS A SCARY AND NERVE RACKING EXPERIENCE. THE FORD FIESTA HAS A REALLY BAD TRANSMISSION THAT HAS BROKEN ON US BEFORE AND FORD KEEPS EXTENDING THE WARRANTY BUT THAT DOESN'T GIVE US PEACE OF MIND WHEN TRAVELING. I HAVE TO WORRY EVERY TIME I TRAVEL THAT THIS CAR WILL BREAK DOWN. IN FACT I HAVE RENTED CARS 3 TIMES TO TRAVEL BECAUSE I DON'T TRUST MY FORD. THIS VACATION I DECIDED IT WAS A WASTE OF MONEY TO RENT A CAR FOR A WEEK AND I TOOK MY FORD AND IT LET MY FAMILY DOWN FOR THE LAST TIME. THIS CAR SHOULD BE RECALLED BECAUSE IT IS NOT SAFE. YOU HAVE TO MAKE SURE THAT YOU HAVE A LOT OF ROOM TO PULL OUT AT INTERSECTIONS BECAUSE IT SHIFTS SO SLOWLY AND DOES NOT TAKE OFF LIKE MOST CARS. PLEASE HELP GET THIS UNSAFE CAR OFF THE ROAD. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019839August 26, 2017
STRUCTURE:BODY
PASSENGER SIDE BACK DOOR WILL NOT LATCH. THIS IS A DOOR I VERY RARELY USE AND WAS IN A PARKING LOT AT A GROCERY STORE WHEN I HAD TO USE THAT DOOR TO PUT GROCERIES IN THE BACK SEAT. WHEN SPEAKING WITH THE FORD COMPANY THEY STATED MY CAR DOES NOT QUALIFY FOR THE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015856August 16, 2017
UNKNOWN OR OTHER
DRIVER DOOR WON'T CLOSE. DOOR LATCH IS BROKEN. WENT TO LOCK IT AFTER GETTING OUT AND THE DRIVER DOOR WON'T CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015211August 14, 2017
STRUCTURE:BODY
DOOR LATCH FAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015248August 14, 2017
ENGINE
ENGINE STALLS WHEN PUSHING IN CLUTCH. I HAVE HAD IT STALL AT LIGHTS, STOP SIGNS AND WHILE DOWN SHIFTING. HAS HAPPENED A COUPLE OF TIMES WHILE CAR IS IN MOTION BUT ALWAYS WHEN PUSHING THE CLUTCH IN OTHERWISE MOST STALLS ARE OCCURRING WHEN CAR IS STATIONARY WITH THE CLUTCH PUSHED DOWN WHILE WAITING AT LIGHT OR STOP SIGN, ETC. CAR JUST STALLS OUT. GENERALLY IT CAN AND HAS HAPPENED ANYTIME YOU PUSH DOWN ON THE CLUTCH. I HAVE HAD THE CAR 2 MONTHS SO FAR AND HAVE HAD THE CAR STALL AT LEAST 30 TIMES ALREADY AND AT LEAST 5 OF THOSE STALLS HAPPENED WHILE MAKING A LEFT TURN GOING ACROSS ONCOMING TRAFFIC AND ONCE WHEN HALFWAY ENTERING A ROUND ABOUT. I HAVE NOT HAD IT STALL ONCE CAR GETS PASSED SECOND GEAR BUT I WILL NOT PUT ANYONE IN MY CAR AS I'VE ALREADY ENCOUNTERED ALMOST BEING HIT A COUPLE OF TIMES BECAUSE OF ENGINE STALLING OUT ONCE THE CAR STARTING MOVING. PLEASE CHECK INTO THIS AS I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THIS CAR WITH NO CLEAR IDEA AS TO WHAT IS CAUSING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010590July 25, 2017
STEERING, UNKNOWN OR OTHER
THE RIGHT REAR PASSENGER SIDE DOOR FLEW OPEN (IT WAS STATIONARY) UPON TRYING TO CLOSE IT AND LOCK IT. THE LATCH WAS BROKEN. IT WOULD NOT LATCH AT ALL, AND I HAD TO RATCHET STRAP IT CLOSED JUST SO THE CAR WOULD ACKNOWLEDGE THAT THE DOOR WAS IN FACT SHUT. WHEN GOING UP HILLS OR TURNING, THE DOOR TRIES TO FLY OPEN AND THE INSIDE LIGHTS AND ALARM WILL SOUND NOTIFYING THAT THE DOOR IS AJAR. ALSO, WHEN TURNING THE STEERING WHEEL, ESPECIALLY AT A SLOW SPEED, THERE IS A LOUD CLICK-LIKE SOUND WHILE DRIVING. I HAD TAKEN MY VEHICLE TO THE DEALERSHIP EARLIER AND TOLD THEM ABOUT THE NOISE BUT NEVER GOT ANY INFORMATION FROM THEM, IT WAS BLOWN OFF AS IF IT WASN'T A BIG DEAL. I DO NOT FEEL SAFE DRIVING THE VEHICLE DUE TO THE FACT THAT IT COULD BE THE UNDERCARRIAGE OR HAVE SOMETHING TO DO WITH THE STEERING COLUMN ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010595July 25, 2017
ENGINE
WHILE STOPPED (AT A RED LIGHT, STOP LIGHTS, ETC.), WHEN THE ACCELERATOR IS PRESSED, THE CAR WILL STALL AND NOT MOVE. THE VEHICLE ACTS AS IF IT IS OFF. I HAD TO DOUBLE CHECK TO MAKE SURE THAT IT DID NOT STALL (WHICH IT DOES FREQUENTLY). ONCE I PRESSED THE BRAKE AND WAITED A FEW SECONDS, THE CAR FINALLY MOVED AGAIN. THIS IS SCARY BECAUSE IT OFTEN OCCURS IN TRAFFIC. ALSO, WHEN BACKING UP, THE CAR WILL SHUDDER WHILE IN REVERSE AND ACT AS IF IT WANTS TO STALL OUT. THERE WILL BE TIMES WHEN IT ACTUALLY DOES STALL AND COMPLETELY SHUTS DOWN. I WILL HAVE TO TURN OFF THE IGNITION AND RESTART THE CAR BEFORE I CAN MOVE IT ANY FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010035July 21, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THERE WAS A TRANSMISSION FAILURE, ELECTRICAL PROBLEMS, AND BRAKE PROBLEMS. THE ENGINE DIES WHILE DRIVING. ALTHOUGH SEVEN YEARS OLD, IT HAS LESS THAN 40,000 MILES ON IT FROM IT BEING WORKED ON CONSTANTLY. IT IS USELESS AS A VEHICLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11003521July 6, 2017
POWER TRAIN
5 TIMES REPAIRED FOR SOME OF THE SAME THING. CLUTCH REPLACED 3 OUT OF 5, SHAFT SEALS REPLACED, REPROGRAMMED SEVERAL TIMES PCM/TCM, PP TEST SHUDDER, PERFORMED SEVERAL ADAPTIVE LEARN STRATEGIES. IN SUMMARY WE HAVE A LEMON. IF MY SON NEEDED TO GET OUT OF THE WAY IN A HURRY, AND COULDN'T DUE TO THE FAULTY PARTS ON HIS CAR. HE COULD BE KILLED OR INJURED REAL BAD. THEN THERE WOULD BE A BIG LAW SUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002333June 29, 2017
STRUCTURE:BODY
RIGHT REAR DOOR LATCH FAILED. I WAS PARKED AND WARNING LIGHT ALERTED ME TO IT WHEN I ATTEMPTED TO DRIVE AGAIN. HAD TO PAY TO HAVE IT REPLACED AT DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001770June 27, 2017
ENGINE
MY VEHICLE HAS HAD A KNOWN PROBLEM WITH THE TRANSMISSION THAT SHUTTERS, STUTTERS, AND RATTLES UPON TAKE-OFF. THERE ARE MANY TIMES THAT IT WILL BARELY MOVE WHEN VEHICLES BEHIND ME ARE COMING TOWARD ME. I HAVE TO REALLY STEP ON THE GAS TO GET MOVING, AND EVEN THEN IT USUALLY DOESN'T ACCELERATE FAST ENOUGH. EVERY TIME I GET INTO MY CAR, I COULD GET REAR ENDED. THIS PROBLEM IS ONLY GETTING WORSE. I PURCHASED THE VEHICLE IN 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001491June 26, 2017
POWER TRAIN, UNKNOWN OR OTHER
MY CAR HAS BEEN REPAIRED 3 TIMES AND NEEDS ANOTHER REPAIR FOR THE TRANSMISSION ONCE AGAIN. IN THE PAST MONTH THIS CAR HAS DIED ON ME WHILE DRIVING FIRST TIME WAS AT A INTERSECTION LUCKILY I WAS ABLE TO PULL INTO A GAS STATION IT WAS TOWED TO CARMAX WHERE THEY TOOK IT TO JOE MYERS FORD THEY HAD IT FOR WEEK AND SOME DAYS. IN WHICH CASE THEY COULDN'T RECREATE THE PROBLEM SO CARMAX HAD IT FOR ALMOST A MONTH AND COULDN'T RECREATE IT EITHER SO THEY HAD NO OTHER CHOICE BUT GIVE ME BACK THE DEATH TRAP THAT WILL TAKE MY LIFE. SINCE HAVING THE CAR BACK IT HAS DIED ON ME TWICE I CALLED FORD JOE MYERS THEY DON'T OFFER LOANER CARS AND I DON'T BELIEVE I SHOULD PAY FOR A RENTAL FOR THEIR PROBLEM. IN BOTH CASES I WAS DRIVING WHEN THE TOOL LIGHT CAME ON AND MALFUNCTION APPEARED. I WAS JUST DRIVING MINDING MY OWN BUSINESS WHEN IT STARTED TO SLOW DOW AND STOP. WHEN I TURN THE CAR OFF IT'S LIKE IT NEVER HAPPENED. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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