Ford F-Super Duty Complaints (1999)

93 consumer complaints on file.

#10110796February 19, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
1999 FORD F250 SUPER DUTY DIESEL PICKUP (63K MILES), TRUCK WOULD START WITH NO DASH CLUSTER GAUGES OR LIGHTS AND NO THROTTLE RESPONSE. I HAD THE TRUCK DIAGNOSED AT A LOCAL SHOP AND SCAN TOOL INDICATED THROTTLE CONTROL MODULE WHICH WAS REPLACED AND STILL SAME PROBLEM PERSISTS. HAD TRUCK TOWED TO LOCAL FORD DEALERSHIP AND DIAGNOSED AS A FUSE PANEL PROBLEM AND FORD HIGHLY RECOMMENDS REPLACEMENT OF FUSE PANEL DUE TO A HIGH RISK OF FIRE. I HAVE SPOKEN TO SEVERAL FORD TECHNICIANS AND TELL ME THIS IS COMMON WITH THE EARLY FORD SUPER DUTIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060904March 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON ACCLERATION FROM A COMPLETE STOP,SINCE PURCHASE.I GET A CLUNK OR A JOLT.NOT ALWAYS BUT OFTEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052535January 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT LOW SPEED, SPARK PLUG BLEW OUT OF ENGINE, CAUSING LOUD EXHAUST NOISE AND GASOLINE FUMES WERE IMMEDIATELY SMELLED INSIDE PASSENGER COMPARTMENT. IF THIS WERE TO HAPPEN AT HIGH SPEED WITH ENGINE UNDER LOAD WHEN IMMEDIATE ENGINE SHUTDOWN WAS NOT SAFE OR POSSIBLE, THIS CONDITION WOULD CAUSE LARGE AMOUNTS GASOLINE/AIR MIXTURE TO BE EXPOSED TO HOT EXHAUST COMPONENTS, CAUSING FIRE HAZARD. IF THIS OCCURRED WHEN POWER WAS CRITICAL (PASSING OR TURNING IN FRONT OF TRAFFIC), THE LOSS OF POWER COULD ALSO CAUSE AN ACCIDENT. IF THIS OCCURRED WHEN DRIVING ON SLICK ROAD CONDITIONS, IT COULD CONTRIBUTE TO LOSS OF CONTROL OF VEHICLE. THIS IS CONSIDERED A "HEAVY DUTY" ENGINE, BUT DOES NOT USE A HARDENED THREADED INSERT IN THE CYLINDER HEADS TO STRENGTHEN THE THREADS THAT THE SPARK PLUGS SCREW INTO. SEARCHING ON THE INTERNET FOR (TRITON BLEW SPARKPLUG) REVEALS THAT THIS IS NOT AN ISOLATED INCIDENT. ALSO, THE MANUFACTURERS TORQUE SPECIFICATION FOR THE SPARK PLUGS IS QUITE LOW - PROBABLY DUE TO THE ALUMINUM THREADS IN THE HEAD. THIS COULD BE A CAUSE FOR THE SPARK PLUGS LOOSENING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047103November 18, 2003
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
FORD MOTOR COMPANY REFUSES TO ACKNOWLEDGE A RECALL OF MY TRUCK (1999 FORD F-250) THAT IS LISTED ON YOUR WEBSITE. THE RECALL IS FOR A FAULTY PARKING BRAKE, AND MINE HAS BROKEN AS NOTED IN THE RECALL. WHAT IF ANY RECORURSE DO I HAVE THROUGH YOUR AGENCY TO FORCE FORD TO REPAIR THIS VEHICLE? THE INFORMATION I HAVE BEEN ABLE TO GET INDICATES THAT THE RECALL NUMBERS ARE AS FOLLOWS: NHTSA 02V068 FORD RECALL NUMBER 02S34 *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044692October 24, 2003
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING 35 MPH, THE CONSUMER DEPRESSED THE CLUTCH AND THE PEDAL STAYED ON THE FLOOR OF THE VEHICLE. THE PEDAL EVENTUALLY CAME BACK UP, BUT UPON DEPRESSING IT AGAIN THE PEDAL STAYED DOWN ON THE FLOOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER AND IT WAS FOUND THAT THE CLUTCH FORK WAS DEFECTIVE. THE DEALER REPAIRED THE PROBLEM WITH A CLUTCH FORK OF A DIFFERENT CONFIGURATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041144October 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG BLEW OUT OF ENGINE, CAUSING $3000.00 DAMAGE TO ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011800April 9, 2003
STRUCTURE
WATER LEAKED AT THE FRONT SLIDE OUT. THE FLOOR SHEARED OFF THE SIDEWALL IN THE RIGHT FRONT CORNER.*TS. A BROKEN WELD WAS DISCOVERED BETWEEN THE CHASSIS AND EXTENDED OVER HANG,ALSO THE DASH HAD TO BE REPLACED BECAUSE THE BRACKETS WERE BROKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767391September 19, 2002
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE DEALERSHIP CLAIMS THAT FORD HAS BEEN EXPERIENCING PROBLEMS WITH SPARK PLUGS JUST "BLOWING OUT" OF THE HEADS IN NEWER FORD VEHICLES. THIS CAUSES THE COIL ON TOP OF THE SPARK TO SHATTER AGAINST THE HOOD OF THE VEHICLE AND THE INJECTORS CONTINUE TO PUMP FUEL INTO THE CYLINDER. THE COIL IS PRODUCING RANDOM SPARKING TO ANY GROUND IT CAN FIND. IF A PERSON DIDN'T STOP IMMEDIATELY, THIS CONDITION MIGHT LIKELY CAUSE AN ENGINE FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767223September 16, 2002
TIRES:TREAD/BELT
BOTH TIMES IT WAS A TREAD SEPARATION. ONE COMPLETELY BLEW, THE OTHER JUST LOST THE TREAD. WE WERE TRAVELING, AND CHECKED WITH THE DEALER THERE FOR ANY RECALLS, WHICH THERE WERE NONE. WE DID NOT BRING THE 2 TIRES HOME WITH US, BUT LEFT THEM AT THE DEALER. WE HAVE RECEIPTS FOR THESE TWO REPLACEMENT TIRES. THIS WILL SHOW THE ACTUAL DATES OF INCIDENT. WE ALSO HAVE A PICTURE OF THE TIRE AND DAMAGE DONE FROM THE LAST ONE. THE EMERGENCY REPAIR SERVICE WHO REPLACED OUR TIRE WILL REMEMBER THE INCIDENT. IF NEEDED, I CAN CONTACT THEM FOR VERIFICATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766045August 22, 2002
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION IS DIFFICULT TO GET INTO LOW GEARS AND GRINDS GOING INTO HIGH GEARS DUE TO THE ORIGINAL CLUTCH ASSEMBLY DEFECT. UNDER NORMAL AND ABOVE OPERATING TEMPS, WHEN CLUTCH IS PUSHED IN, THE HYDRAULIC LINE IN THE CLUTCH ASSEMBLY EXPANDS USING MORE HYDRAULIC OIL THAN THE SYSTEM CAN HOLD. THIS CAUSES THE CLUTCH DISCS TO NOT GET PROPEER SEPERATION DISENGAGING POWER TO THE TRANSMISSION CAUSING DIFFICULTY IN SHIFTING. FORD TOLD ME I NEEDED AN UPDATED CLUTCH ASSEMBLY AT MY COST OF $465.00 PLUS TAX. FORD MUST HAVE KNOWN OF THIS PROBLEM OR WHY WOULD THEY ALREADY HAVE AN UPDATED CLUTCH ASSEMBLY TO OFFER? BY NOT BEING ABLE TO SHIFT PROPERLY, IT IS EXTREMELY UNSAFE AND IS CAUSING TRANSMISSION DAMAGE. I FEEL THAT THIS IS A FACTORY DEFECT AND IT SHOULD BE RECALLED IMMEDIATELY AND ANYONE HAVING TO PAY SHOULD BE REFUNDED. I WORK WITH A MAN WHO HAS AN F350 WHO HAS TO SHUT HIS ENGINE OFF IN ORDER TO GET IT INTO 1ST GEAR. I FAILED TO LIST THAT THIS TRUCK DOES HAVE FUEL INJECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765665August 14, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
MY NAME IS [XXX] AND MY WIFE AND I WERE INJURED IN A ROLLOVER ACCIDENT IN MY 1999 FORD F-350 SUPER DUTY POWERSTROKE. THE ACCIDENT OCCURRED APRIL 20TH,ON MY DRIVEWAY DUE TO A FAILURE WITH THE POWER STEERING / BRAKE ASSIST PUMP. THE TRUCK WAS TOTALED AND MY WIFE SUSTAINED A SEVERE NECK STRAIN AND MISSED FIVE WEEKS OF WORK. WE REPORTED THE ACCIDENT TO FORD THE WEEK OF APRIL 22. OUR INSURANCE COMPANY HAS RETAINED THE SERVICES OF A TRAFFIC ACCIDENT ENGINEER, AND WE ARE WORKING TO NEGOTIATE A SETTLEMENT WITH FORD.SINCE I HAVE BEGUN TO RESEARCH THE PROBLEM WITH THE POWER ASSIST, I HAVE LEARNED OF ANOTHER ACCIDENT CAUSED BY THE SAME DESIGN FLAWS IN THE PS/PB PUMP. IN MY CASE THE PUMP FAILED COMPLETELY LEAVING ME WITHOUT ANY ASSIST IN BRAKES OR STEERING, AND DUE TO THE FACT THAT I WAS APPROACHING A SWITCHBACK THAT DROPS AT AN 18% GRADE I SELECTED AN EMBANKMENT TO STOP THE VEHICLE, CAUSING THE ROLLOVER. I CALLED THE NHTSA TODAY, 8/17, AFTER FINDING OUT ABOUT YOUR WEBSITE. I READ THE COMMENTS FROM NHTSA ACTION #EA00017 THAT SHOWED THE INVESTIGATION CLOSED 7/29 (TWO WEEKS AGO) WITH NO RECALL # IT SEEMS THERE IS NO MORE INFORMATION READILY FORTHCOMING FROM THE NHTSA. I WOULD LIKE TO FIND OUT ABOUT YOUR FINDINGS AND GIVE YOU MORE INFORMATION AS WELL. PLEASE CONTACT ME @ [XXX] OR VIA EMAIL @ [XXX] Y MAILING ADDRESS IS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#765309August 7, 2002
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
THE RIGHT REAR AXLE SEAL FAILED UNDER WARRANTY AT 34427 MILES AND WAS REPLACED BY PARK FORD. THE RIGHT REAR AXLE SEAL FAILED AGAIN AT 70400 MILES. THE FAILURE CAUSES AXLE OIL TO LEAK OUT ONTO THE BRAKE PADS. THE TRUCK IS DIFFICULT TO CONTROL DURING HARD BRAKING. I CALLED FORD CUSTOMER SERVICE AND TALKED TO PARK FORD MULTIPLE TIMES REQUESTING THEM TO FIX THE PROBLEM. THEY SAID THE TRUCK WAS OUT OF WARRANTY AND THEY WOULD NOT HELP. I TOOK THE TRUCK TO ANOTHER MECHANIC WHO FOUND THAT THE PLASTIC FITTING (BREATHER ELEMENT) AT THE TOP OF THE REAR AXLE VENT LINE WAS PLUGGED. IT WAS MOLDED SHUT FROM THE FACTORY. THIS CAUSED THE AXLE SEAL TO FAIL TWICE AND CAUSES A SAFETY PROBLEM WHEN OIL LEAKS ONTO THE BRAKE PADS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764689July 24, 2002
POWER TRAIN:CLUTCH ASSEMBLY
MANUAL TRANSMISSION IS DIFFICULT TO GET INTO LOW GEARS AND GRINDS GOING INTO HIGH GEARS DUE TO THE ORIGINAL CLUTCH ASSEMBLY DEFECT. UNDER NORMAL AND ABOVE OPERATING TEMPS, WHEN CLUTCH IS PUSHED IN, THE HYDRAULIC LINE IN THE CLUTCH ASSEMBLY EXPANDS USING MORE HYDRAULIC OIL THAN THE SYSTEM CAN HOLD. THIS CAUSES THE CLUTCH DISCS TO NOT GET PROPER SEPERATION DISENGAGING POWER TO THE TRANSMISSION CAUSING DIFFICULTY IN SHIFTING. FORD TOLD ME I NEEDED AN UPDATED CLUTCH ASSEMBLY AT MY COST OF $465.00 PLUS TAX. FORD MUST HAVE KNOWN OF THIS PROBLEM OR WHY WOULD THEY ALREADY HAVE AN UPDATED CLUTCH ASSEMBLY TO OFFER? BY NOT BEING ABLE TO SHIFT PROPERLY, IT IS EXTREMELY UNSAFE AND IS CAUSING TRANSMISSION DAMAGE. I FEEL THAT THIS IS A FACTORY DEFECT AND IT SHOULD BE RECALLED IMMEDIATELY AND ANYONE HAVING TO PAY SHOULD BE REFUNDED. I WORK WITH A MAN WHO HAS AN F350 WHO HAS TO SHUT HIS ENGINE OFF IN ORDER TO GET IT INTO 1ST GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763006June 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RIGHT REAR CALIPERS CAUSED EXCESSIVE WEAR ON INSIDE OF ROTOR AND WORE DOWN TO CALIPER PISTONS, IN THE FIRST INCIDENT. TWO SUBSEQUENT OCCURRENCES, THE CALIPER REBUILD KITS HAVE LEAKED. THE FORD DEALER SAYS CALIPERS HAVE TO BE TOTALLY REPLACED. IN DISCUSSIONS W/ PARTS HOUSES, IT WAS DETERMINED THAT A LOT OF THESE SAME REPAIR ITEMS ARE BEING REQUIRED. IT WOULD APPEAR THAT IF SUCH LARGE QUANTITIES OF THESE ITEMS ARE BEING SOLD, A "FAULTY" DESIGN EXISTS WITH THE BRAKING SYSTEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761292April 28, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I BOUGHT THIS TRUCK FOR HAULING AND THE DEALERS RESPONSE WAS THAT I WAS TOWING TOO HEAVY LOADS.. THE FIRST TIME THIS HAPPENED I HAD TAKEN A TRIP WITH A TRAILER THAT HAD TRAILER BRAKES AND THANK GOD I MADE IT HOME..MY SON TOOK IT TO THE STORE AND WITH OUT WARNING HAD NO BRAKES COMING HOME THE LINES COMPLETELY SEVERED WHEN THE ROTORS BROKE OFF THE IN THE BACK OFF THE TRUCK....NOW I AM HAVING TROUBLE WITH THE FRONT BRAKES ...THE SHOES HAVE BEEN CHANGED BUT IN A SHORT TIME IN THE FRONT NOW I HAD TO REPLACE THE ROTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005509March 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH THE VEHICLE HESITATING DURING ACCELERATION AND INTERMITTENTLY STALLING. VEHICLE BEEN TO DEALER SHOP ON SEVERAL OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755479December 10, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS IN THIS VEHICLE HAS BEEN ACTIVATING DURING NORMAL BRAKING AT STOP SIGHNS WHEN THERE IS A BUMP OR SLIPPERY SURFACE AND TAKES TO LONG TO RE-ENGAGE THE BRAKES ONCE THEY HAVE BEEN RELEASED, RESULTING IN NOT STOPING UNTIL YOU HAVE PASSED THROUGH THE SIGN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899838December 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EXCESSIVE WEAR OF ALL FOUR BRAKE ROTORS UNDER 25,000 MILES. DEALER WAS CONTACTED, AND INFORMED CONSUMER THAT IT WAS NOT COVERED UNDER A RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754962November 27, 2001
WHEELS
IMPROPERLY DESIGNED WHEEL HOLE OPENINGS AND TIRE VALVES MAKE IT IMPOSSIBLE TO PROPERLY MAINTAIN DUAL REAR WHEEL TIRE PRESSURE AT SAFE LEVELS. OUR VEHICLES ARE BOX TYPE AMBULANCES MOUNTED ON FORD E-SUPER DUTY CHASSIS - AS ARE 90+% OF BOX TYPE AMBULANCES, MANY SMALL SCHOOL BUSES, RV'S, AND BOX TRUCKS, MANY OF WHICH ARE ON THE ROAD WITH UNDERINFLATED REAR TIRES, AND CARRYING HEAVY LOADS. THE PROBLEM RESULTS FROM THE ACCESS HOLES IN THE WHEELS BEING TOO SMALL AND THE WRONG TIRE VALVES BEING USED. THE VALVES ARE TOO SHORT AND ARE THE WRONG TYPE. FORD USES CAR TYPE RUBBER VALVES INSTEAD OF RIGID METAL TRUCK VALVES. THIS UNDERINFLATION/MAINTENANCE PROBLEM MAY BE RELATED TO REPORTED FIRESTONE TIRE FAILURES ON AMBULANCES. FORD NEEDS TO RE-CALL THESE VEHICLES AND INSTALL METAL VALVE STEMS OF THE PROPER ANGLE AND LENGTH, OR METAL STEMS WITH VALVE EXTENDERS. THIS IS AN EXTREMELY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754775November 21, 2001
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL WILL LOCK UP UNDER HARD BRAKING AT LOW SPEEDS WHEN YOU NEED TO STEER AROUND SOMETHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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