Ford F-350 Complaints (2022)

114 consumer complaints on file.

#11483407September 7, 2022
POWER TRAIN
Multiple fail alerts for the transmission and engine. The transmission was not shifting gears, very loud noise inside cab and vehicle would barley move at times. Initially, dealer said nothing wrong and cleared the dash alert. Issue returned the next time it was driven. Multiple alerts stated the transmission torque converter clutch was not operating/failed, along with a four-wheel drive fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481603August 28, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
When connected to 5th Wheel trailer, trailer brakes strength is very weak. Even when increasing the trailer braking gain up to 10 still not completely stopping trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478819August 11, 2022
STRUCTURE:BODY
The tailgate for my 2022 F-350 has opened while towing several times over the last two months. During one of these instances, the open tailgate struck and damaged my fifth wheel recreational vehicle (RV) trailer during a low speed left hand turn. The area where the tailgate hit our trailer is the battery compartment for our RV. If this where to happen at a high speed it has the potential to cause additional significant damage to a trailer and potentially cause consequential accidents while the vehicle is in motion. There was an open Customer Satisfaction Program opened by Ford associated with this issue and my vehicle's VIN (campaign # 21M05) in May 2022. Due to this alert, we brought our vehicle into a dealer in June 2022 (before towing our RV) and asked them to address this issue. At the time the Ford dealer declined to address the issue because there wasn't "a problem yet." The damage incident then happened and we brought our vehicle into a second Ford dealer (we were then living in our RV on the road so unable to return to our original dealer). They agreed (in writing) that there was an unintended tailgate opening while we were towing that caused damage, however they indicated that they didn't have an approved repair procedure from Ford at that time. We recently found out that Ford has since approved a procedure (on approximately 7/22/2022) and again brought our Ford into a third Ford dealer for repairs (8/11/2022). Ford is willing to fix the damage to the vehicle associated with this accident, however, they have been unresponsive regarding the consequential damages to our fifth wheel RV (bay door needs to be replaced with an estimated cost of more than $1,000). The fact that this keeps happening and that the tailgate is able to open while towing / while the vehicle is in drive is a massive issue. What if this happened while carrying a load on the highway? There could be serious injury. For reference, my Ford case number is: 37688945
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11478142August 8, 2022
POWER TRAIN, ENGINE
Unknown what the cause is. Put the vehicle in drive and once began moving forward, the transmission tool light came on, then shortly after the engine light appeared. Inside the cab got loud and the truck barely moved. Have called all local dealers. The dealer purchased the truck from 3mo ago has no one available to service. Will not diagnose, because the tool light is on. Next nearest said they are not providing appts, because they are several weeks out. Stated to drop off the vehicle, but unknown when they can get to it. A third can only diagnose a few weeks from now. As soon as I said the transmission was having trouble, the service tech immediately asked if it was a F-350 diesel. This has to be a recurring problem, for a specific question like that to be asked. Unable to get a diagnostic, as no dealer currently available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471231June 27, 2022
VISIBILITY/WIPER
I purchased this vehicle on 6/7/2022. Ford let me know there was a recall 2 days later. Ford tells me that I cannot drive the vehicle off of their lot until the parts have been replaced. Ford has no date available as to when the parts will be available. I would like to be able to drive the new truck I purchased. I have not even picked up the truck from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466136May 25, 2022
FUEL/PROPULSION SYSTEM
The fuel lines are made of a plastic that attracts rodents. At 3000 miles on the odometer mine were chewed thru, I remote started it and saw the fuel dumping and spraying on the ground. Had I not seen or smelt the gas and got into the vehicle before starting it. It would have caught fire and burnt to the ground. Ford would not take ownership of this design flaw, rodent damage is not under their warranty, so I had to pay for the repair which included a 34 gallon fuel cell replacement. I would imagine many other vehicles including the recent SUV fires might have a similar issue. Once the fire starts, there's no way to establish root cause for the failure because all evidence would be destroyed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462735April 29, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2022 Ford F-350 SD. The contact stated that while driving approximately 75 MPH with the adaptive cruise control activated, while attempting to decrease the speed, the vehicle inadvertently accelerated to 80 MPH. The contact disengaged the adaptive cruise control however, several unknown warning lights illuminated and adaptive cruise control remained activated. The brake pedal was depressed and the adaptive cruise control disengaged. After restarting the vehicle, the adaptive cruise control performed as designed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461486April 20, 2022
VISIBILITY/WIPER
I purchased a new 2022 F350 Lariat with a sliding rear window. After owning the unit for three weeks, the rear window exploded while driving down the highway. There were no cars on the highway at night to have thrown a rock at the truck and cause the damage. Temperature was about 55-60 deg F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459202April 1, 2022
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2022 Ford F-350 SD. The contact became aware that there was fuel leaking from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel lines were chewed on by rodents causing the fuel leak. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,167. Update: The contact owns a 2022 Ford F-350 SD. The contact became aware that there was fuel leaking from the vehicle upon remote startup. Gasoline was spraying from the vehicle and was noticed by sight and smell when approaching the vehicle. The vehicle was flatbed towed to the dealer, after being cleared from being a fire hazard by the Lake County Fire Dept claim [XXX]. The dealer diagnosed that the tank vent and nearby fuel lines were chewed on by rodents causing the fuel leak. The vehicle was not repaired under warranty. Plant-based plastic mono-wall fuel lines and tank were replaced at the owners expense. Nothing has been changed to prevent the failure from reoccurring. Old parts were retained by the owner. The manufacturer was notified of the failure and offered no assistance. The exact failure mileage was 3,167. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459218April 1, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
I see there is a software recall update on trailer brake controller but not sure if that is the issue. The manual squeeze brakes did not work first time 5th wheel hooked up. The 7 pin trailer clip goes into a 5 pin harness and a 2 pin harness. The 2 pin is the brake control for the trailer. I traced the wiring to the next connector.. When the wiring was unplugged and replugged in the connection and braking system worked. It is located on driver side next to spare tire. The error was happening on both the truck bed 7 pin connector and hitch connector. So issue had to be in line. The manual squeeze trigger had power because unconnected error shows on dash when squeezed and not prior to that. This puts the issue between trigger and connector split the two 7 pin trailer tow connectors. Also since the trailer is grounded to truck via the hitch it means the positive wire in that connector is the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453805February 24, 2022
POWER TRAIN
The contact owns a 2022 Ford F-350 Super Duty. The contact received a notification of NHTSA Campaign Number: 21V536000 (Power Train); However, the local dealer informed the contact that the parts for the recall repair were not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Unable to confirm parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453385February 22, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
02/05/2022: Severe ice storm in Northeast. Windshield adequately thawed and cleared with ice pieces and snow remaining in windshield wiper "bay". Upon energizing windshield wipers in preparation for departure, wipers made several clearing swipes with minor resistance when the driver's side wiper disengaged. After investigation the following theoretical engineering/design flaws were noted: 1) windshield wiper arm hub is larger than splined shaft not allowing 360-degree engagement on spined shaft. Ford has chosen a keyseat in the shaft and a keyway in the hub combined with a key to make the assembly a keyed joint in what appears to be an effort to make a satisfactory drive assembly. 2) The wiper arm is retained on the splined shaft with a spring-loaded lever recessed in a groove. This spring-loaded lever is neither strong nor protected. 3) the wiper arm and blade are heavily spring-loaded on the windshield. My theory is that the ice debris became lodged beneath the wiper arm hub forcing the wiper arm retention lever open (note: lever can be displaced by your thumbnail) popping the wiper arm up with the assistance of the heavily preloaded spring force downward on the windshield. The key fell out when the arm was displaced which left the assembly disengaged from the splined shaft. The key was found in the bay. It is my contention that this assembly poses a serious safety issue for these vehicles. They are purchased to be used in inclement weather (i.e.: snowplowing) and there is not a reliable windshield wiper arm to shaft retention device nor an adequate drive spline. Had this happened while I was driving down the road (especially in inclement weather), it would have been an immediate and severe safety crisis which could have been disastrous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431402September 1, 2021
UNKNOWN OR OTHER
My husband and I purchased a new 2022 F-350 Truck on 8/10/21. The tailgate has come open three times while the truck was being driven down the road. This is the same problem these trucks have had since the 2017 came out - six years now. We have had the truck into the local Ford dealership three times -- twice for them to run "tests". The second time the tailgate came open on its own, it hit the trailer we were towing and damaged the tailgate, which now has to be replaced. Since this problem has been going on for so long, we wanted you to know that this problem has not been fixed and is happening to the brand-new 2022 models coming off the line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431292August 31, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Page 84 of the owners manual states to open locked rear doors to pull the handle twice. The first pull unlocks the door the second pull opens the door. This function does not work. The dealer even tested at least 2 other 2022 F-350's and this did not work on those either. In the event of a crash, car jacking, fire or being just left in the vehicle and the doors are not unlocked the rear passengers doors will not unlock and passengers can not exit the vehicle via the doors using just the handle. The only way to unlock the rear doors if front seats are not accessable/danger to life exists is to pull up on the lock indicator stalk on the rear of the rear doors. The dealer I bought this vehicle from looked over all of this information and confirmed it to not work as described in the manual and even contacted Ford engineering. Ford's response is that this feature my no longer be available and that the owners manual is either not correct or is not available yet for the vehicle. This information was directly to the dealer that inspected the vehicle and confirmed that none of the F-350 crew cabs they have are able to perform this function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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