Ford F-350 Complaints (2001)

318 consumer complaints on file.

#10254372January 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
V-10 TRITON. I STARTED HEARING A TICKING NOISE COMING FROM THE ENGINE ABOUT 2 WEEKS AGO. I HAD TAKEN IT TO SHOP FOR UNRELATED WORK AND THEY DID NOT THINK IT UNUSUAL. ON 1/8/09, I HEARD A LOUD POP AND THEN IT STARTED TO SOUND LIKE AN EXHAUST LEAK COMING FROM THE ENGINE. AS THE ENGINE SEEMED TO OTHERWISE RUN OK, I DROVE IT TO A FORD DEALER IN SNOHOMISH WHERE THEY DIAGNOSED THE PROBLEM AS A SPARK PLUG EJECTED FROM THE #4 CYLINDER. THE PLUGS HAVE NEVER BEEN CHANGED, ORIGINALLY INSTALLED AT THE FACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254266January 8, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2001 FORD F-350 SD. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WORKED IRREGULARLY DURING RAINY CONDITIONS. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE; HOWEVER, THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244573October 6, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
SPARK PLUGS COMING OUT OF ENGINE. IT HAS FAILED ABOUT FOUR TIMES ON THIS TRUCK AND ONE ON ANOTHER ONE OF OUR TRUCKS. COSTS ABOUT $3900 TO GET FIXED. BOUGHT NEW ENGINE BECAUSE OF PROBLEM AND IT HAPPENED AGAIN ON NEW ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243326September 24, 2008
TIRES
TL*THE CONTACT OWNS A 2001 FORD F350. THE VEHICLE HAS FIRESTONE STEELTEX A/T TIRES. WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE TREAD DETACHED FROM THE TIRE DOWN TO THE BELT. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 04T003000 (TIRES). THE FAILURE HAS NOT BEEN REPAIRED. THE VIN AND TIRE SIZE WERE UNKNOWN. THE CONTACT HAS PICTURES AVAILABLE. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 31,660. UPDATED 11/6/08 *CN THE COSNUMER STATED THERE WAS A SLIGHT VIBRATION BEFORE THE FAILURE. THE TIRE DID NOT DEFLATE UNTIL DAYS LATER. UPDATED 11/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241693September 10, 2008
FUEL SYSTEM, DIESEL
WE OWN A 2001 F350 SUPER DUTY POWERSTROKE DIESEL TRUCK. THE CHECK ENGINE LIGHT WENT ON AND OFF FOR A COUPLE OF DAYS AND THEN HIS TRUCK WOULD NOT START. IT WOULD CRANK BUT WOULDN'T FIRE. WE HAD IT TOWED TO A LOCAL FORD GARAGE. THEY RAN TESTS AND DETERMINED IT WAS THE FUEL INJECTOR MODULE. THE PART WAS ORDERED ON 8-11-08. TO DATE IT HAS NOT BEEN RECEIVED. THE FORD COMPANY SAID THERE IS AN EXPECTED RELEASE DATE OF THE PART FOR 10-6-08. THEY SAID THERE HAS BEEN SUCH AN ABUNDANCE OF ORDER FOR THAT PARTICULAR PART THAT THE FORD MANUFACTURER CANNOT MAKE THE PART FAST ENOUGH. MY QUESTION IS, IS THIS A DEFECT THAT FORD SHOULD REPLACE. I COULD UNDERSTAND MAYBE A WEEK TO GET A PART BUT IF FORD CANNOT MAKE THE PART FAST ENOUGH TO COVER ALL THAT'S GOING BAD THAT SOUNDS LIKE A PROBLEM. IT SHOULD NOT TAKE 2 MONTHS TO GET A PART TO REPLACE ON A VEHICLE. HOW CAN I FIND OUT IF IT MIGHT BE A DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240322August 30, 2008
TIRES
WHILE DRIVING A 2001 FORD F350 PICKUP ON THE US HIGHWAY 50 FREEWAY IN THE SHINGLE SPRINGS, CA, AREA, I HAD A FIRESTONE STEELTEX A/T LT265/75R16 TIRE BLOW-OUT AND TREAD SEPARATION. THE ORIGINAL EQUIPMENT TIRE AND VEHICLE HAD 31,617 MILES ON IT AT THE TIME OF THE FAILURE. I OBTAINED ROADSIDE ASSISTANCE TO HAVE THE FAILED TIRE REMOVED AND THE SPARE TIRE INSTALLED. I REMEMBERED THAT SEVERAL YEARS AGO THAT THERE WAS AN ISSUE WITH FIRESTONE TIRES INSTALLED ON FORD VEHICLES. I FOUND THAT RECALL NUMBER 04T003000 WAS ISSUED, WHICH STATED THAT I SHOULD HAVE RECEIVED A NOTIFICATION TO OWNERS THAT BEGAN ON MARCH 5, 2004. I NEVER RECEIVED THE NOTICE TO TAKE MY VEHICLE TO A FORD DEALER FOR THE FREE REPLACEMENT OF THE TIRES AS INDICATED IN THE RECALL NOTICE. I CONTACTED THE FORD DEALER WHERE I BOUGHT THE TRUCK NEW IN 2001 CONCERNING THE TIRE FAILURE AND REPLACEMENT PER THE RECALL NOTICE. THE FORD DEALER STATED THAT THEY WERE NOT AWARE OF THE RECALL NOTIFICATION AND ADVISED ME TO CONTACT FORD MOTOR COMPANY. THE FORD MOTOR COMPANY REPRESENTATIVE REFUSED TO ACKNOWLEDGE THAT THE RECALL NOTICE THAT WAS ISSUED APPLIED TO THE FIRESTONE STEELTEX A/T TIRES THAT WERE INSTALLED ON MY TRUCK AS ORIGINAL EQUIPMENT. I CONTACTED BRIDGESTONE FIRESTONE WHO ADVISED ME TO SHIP THE FAILED TIRE TO NASHVILLE, TN, AT MY EXPENSE FOR THEIR "EVALUATION", BUT FAILED TO ADDRESS THE ISSUE OF THE SAFETY OF THE REMAINING 3 TIRES AND THE 1 INSTALLED SPARE TIRE THAT ARE STILL INSTALLED ON THE VEHICLE. AS OF THIS DATE I HAVE THE FAILED TIRE AND I HAVE NOT SHIPPED THE FAILED TIRE TO BRIDGESTONE FIRESTONE. I AM NOW CONCERNED ABOUT THE SAFETY OF THE 4 FIRESTONE TIRES THAT ARE CURRENTLY INSTALLED ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238303August 14, 2008
STEERING
TL*THE CONTACT OWNS A 2001 FORD F-350 SUPER DUTY. WHILE DRIVING 35 MPH ON UNEVEN PAVEMENT, THE CONTACT'S WIFE APPROACHED A CHANGE IN THE PAVEMENT AND STRUCK A BUMP IN THE ROAD. AS A RESULT, THE STEERING SHAFT DISABLED AND CAUSED HER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A PARKED VEHICLE. THE CONTACT'S WIFE WAS UNINJURED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10236487July 31, 2008
SERVICE BRAKES, HYDRAULIC
DESIGN FLAW FRONT BRAKE CALIPERS HAVE NO PAD RETENTION DEVICE AND THE THICKNESS OF THE BACKING PLATE IS LESS THAN OR EQUAL TO THE DISTANCE FROM THE CALIPER CAGE TO THE ROTOR. THIS, COMBINED WITH THE LACK OF WEAR INDICATOR TABS MEANS THAT THE BRAKES FUNCTION PROPERLY RIGHT UP UNTIL THE FRICTION MATERIAL IS ALMOST GONE AT WHICH TIME THERE IS THE SCRAPING NOISE. AT THIS TIME THE PAD CAN AND HAS ON MY TRUCK, SLID RIGHT OUT OF THE CALIPER AND LANDED ON THE GROUND. THIS LEAVES ONE TRYING TO STOP A ONE TON TRUCK WITH THE BRAKE CUP DIRECTLY ON THE ROTOR. WHEN IT HAPPENED I WAS GOING VERY SLOWLY IN A WAREHOUSE SO NO DAMAGE OCCURRED. IT COULD OCCUR ON ANY SUPERDUTY OF THAT APPROXIMATE VINTAGE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227156May 9, 2008
LATCHES/LOCKS/LINKAGES
2001 FORD F-350 SUPER DUTY CREW CAB, DIESEL ENGINE. THE POWER DOOR LOCK ACTUATORS DON'T WORK. TOOK TO FORD DEALERSHIP AND THEY STATED THAT ALL 4 ACTUATORS NEED TO BE REPLACED. MY VEHICLE ONLY HAS 49, 971 MILES, AND THIS IS VERY UNSAFE SINCE IF THE DOOR LOCKS ARE LOCKED AND YOU HIT THE UNLOCK BUTTON THE DOORS WON'T OPEN, THEN YOU HAVE TO REACH FOR THE MANUAL LOCK BUTTON ON EACH DOOR TO PULL THEM UP TO GET OUT OF THE VEHICLE. I WAS TOLD THAT THE SUPER DUTY TRUCKS ARE PRONE WITH THIS PROBLEM WITH ELECTRIC DOOR LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223009April 1, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2001 FORD F350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THE DEALER STATED THAT THE MOTOR NEEDED TO BE REPLACED AND WOULD COST $15,000. THE CONTACT SOLD THE VEHICLE AND LATER RECEIVED TWO SAFETY RECALL NOTICES. HE BELIEVES THAT THE RECALL REPAIR IS THE DEALER'S RESPONSIBILITY SINCE HE SOLD THE VEHICLE BECAUSE THEY WERE ADAMANT THAT IT NEEDED A NEW MOTOR. THE PURCHASE DATE, RECALL NUMBER, AND VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222770March 21, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, SUSPENSION:FRONT:WHEEL BEARING, ELECTRICAL SYSTEM:WIRING
2001 FORD F-350 CAUGHT FIRE WHILE PARKED. AUTHORITIES CALLED THE FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE. *KB THE CONSUMER STATED HE PREVIOUSLY HAD SOME WIRING REPAIRS MADE TO THE FUSE BOX GOING TO THE REAR LIGHTS, BECAUSE THE WIRING HAD MELTED. (OHIO TRAFFIC CRASH REPORT # 10-0110-50)*JB SENT IN ADDITIONAL VOQ. *KB UPDATED 04/14/08. *KB THE CONSUMER ALSO STATED THE FRONT WHEEL BEARING HAD FAILED PRIOR TO THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10221168March 14, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2001 FORD F350 SUPER DUTY. WHILE ACCELERATING TO 65 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THE VEHICLE IS CURRENTLY LOCATED ON THE SIDE OF THE ROAD WHERE THE FAILURE OCCURRED. THE CONTACT WAS UNABLE TO GET THE VEHICLE TO THE DEALER FOR SERVICE. THE FAILURE AND CURRENT MILEAGES WERE 165,638.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219869March 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TL*THE CONTACT OWNS A 2001 FORD F350 SUPER DUTY. DURING THE SUMMER MONTHS WHEN THE TEMPERATURE IS 75 DEGREES AND ABOVE, THE VEHICLE LEAKS TRANSMISSION FLUID. WHILE UNDER WARRANTY, THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADDED DYE TO THE FLUID. THEY STATED THAT THE PUMP SEAL WAS LEAKING. DURING THE WINTER MONTHS, THERE WAS HARDLY ANY LEAKAGE. THE CONTACT STATED THAT THE OVERFLOW HOSE WAS NOT LARGE ENOUGH FOR THE FLUID TO RUN THROUGH IT, AND THAT IT WAS A DESIGN DEFECT. THE VEHICLE CURRENTLY HAS TWO TRANSMISSION COOLERS. THE CURRENT MILEAGE WAS 125,000 AND FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219733February 29, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 FORD F350. THE VEHICLE CAUGHT FIRE WHILE PARKED OUTSIDE OF THE GARAGE. THE GARAGE SUSTAINED OVER $2,000 WORTH OF DAMAGE. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED AND THEY COULD NOT DETERMINE THE CAUSE OF THE FIRE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER; HOWEVER, THEY WILL NOT SEND OUT AN INVESTIGATOR OR PROVIDE FURTHER ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER A RECALL. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219290February 27, 2008
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
TL*THE CONTACT OWNS A 2001 FORD F350 SUPER DUTY. THE CLUTCH PEDAL FAILED TO ENGAGE WHEN IT WAS DEPRESSED. THE CONTACT HAD TO APPLY TREMENDOUS FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. AS A LAST RESORT, HE HAD TO CUT THE VEHICLE COMPLETELY OFF TO PREVENT IT FROM DRAMATICALLY JERKING FORWARD. THE DEALER REPLACED THE MASTER SLAVE CYLINDER ASSEMBLIES. THERE HAD BEEN NO FURTHER OCCURRENCES. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THEY DID NOT ASSIST BECAUSE THERE WAS NO RECALL. SPEED WAS NOT A RELEVANT FACTOR WITH HIS FAILURES. THE FAILURE MILEAGE WAS 34,244 AND CURRENT MILEAGE WAS 39,960. UPDATED 03-19-08 *BF UPDATED 03/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207228October 25, 2007
STRUCTURE
2001 FORD F-350 WITH RUSTING REAR QUARTER PANELS. CONSUMER STATES THAT HE SHOULD NOT HAVE TO PAY FOR THIS REPAIR BECAUSE HE DOES NOT SEE HOW IT IS NORMAL WEAR AND TEAR. HE BELIEVES THIS IS A DEFECT. *KB THE CONSUMER STATED HE HAD SOME RUST PROBLEMS INSIDE OF THE DOORS AND AT THE BOTTOM OF THE CAB ROCKER PANELS, WHICH HE DID BELIEVE WAS NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206331October 19, 2007
TIRES:TREAD/BELT
DRIVING WEST BOUND ON I-40 IN A 01 FORD F350 DUALLY DIESEL PULLING AN ENCLOSED CAR TRAILER W/55 CHEVY BELAIRE. FRONT DRIVERS SIDE TIRE TREAD PEELED OFF WHICH CAUSED US TO GO INTO MEDIAN AND THE TRUCK JACKKNIFED AGAINST THE CAR TRAILER AND WAS TITLED OFF THE GROUND ABOUT 3 FEET. TRUCK WAS A TOTAL LOSS. HUSBAND SUSTAINED BACK INJURY. TIRE WAS A COOPER DISCOVERER S/T LT255/85R16
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204670October 2, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 FORD F350 SUPER DUTY. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE VEHICLE LOST ALL ELECTRICAL POWER. THE VEHICLE BECAME EXTREMELY DIFFICULT TO STOP AND STEER. THE FAILURE RESULTED IN A NEAR CRASH. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. NHTSA INITIATED AN INVESTIGATION (NHTSA ACTION NUMBER PE06011). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204255September 27, 2007
WHEELS:RIM
TL*THE CONTACT OWNS A 2001 FORD F350. WHILE DRIVING 65 MPH, THE CONTACT FELT A VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. HE INSPECTED THE VEHICLE AND NOTICED A CRACK ON THE RIM. THE DEALER WAS NOT NOTIFIED AND NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 143,505. *UPDATED 12/12/07 *BF. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204142September 26, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 FORD F350 SUPER DUTY. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, HOWEVER, IT SHUT OFF AGAIN TWO HOURS LATER. THE MECHANIC STATED THAT THE CAM SENSOR CAUSED THE FAILURE. THE CONTACT REPLACED THE CAM SENSOR AND THERE HAD NOT BEEN ANY FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 62,000. * UPDATED 12/12/07 *BF THE CONSUMER STATED PURCHASED A NEW CAM SENSOR PART # F7TZ-12K073-B. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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