Ford F-350 Complaints (2014)

98 consumer complaints on file.

#11441487November 23, 2021
UNKNOWN OR OTHER
While driving at highway speeds and driving over bumps or uneven surfaces the vehicle begins to shake uncontrollably. It feels like the whole front end of the vehicle is coming apart. It makes controlling the vehicle extremely difficult. I almost hit several vehicles that were on the highway with me putting many people in danger of injury or death. This “Death Wobble” has occurred several times starting last year (2020 November). I had to wait until I could save the money to have the problem fixed. It was quite expensive and with Covid and my reduced income it took some time. When I took it to the dealership service center to have it fixed one of the technicians went on a ride along wanting to see it the Death Wobble happened. It happened very quickly once the vehicle reached 65 mph. The technicians response “Oh! That’s a bad one! There were no prior warnings or lamps to alert of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440845November 17, 2021
STEERING
Something within the Steering component(s) are causing the truck to violently shake during highway speeds other wise known as a “DEATH WOBBLE” and I have to pullover and come to a complete stop for the shaking to quit. I have been to the dealer after my first experience ( June 2020) and they replaced a steering stabilizer. Now 1-1/2 years later (November 2021) the shaking reoccurred. There is only 42,000 miles on the truck and all tie rod, ball joint connections etc. appear to be tight. I might also note that I was pulling a 15,000lb 5th wheel trailer which seemed to compound the problem. It crossed my mind that the trailer was going to flip prior to getting to a stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433411September 17, 2021
SUSPENSION, STEERING
When driving down the highway at normal speed 65 mph when encountering a bump the vehicle started shaking uncontrollably, including the steering wheel. Issue would not resolve until reducing speed. This was all after vehicle had been to dealer and had all new tie bars, steering damper, shocks, wheel alignment and balancing done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430260August 24, 2021
UNKNOWN OR OTHER
Death wobble- horrible shake to vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427808August 4, 2021
SUSPENSION:FRONT
3 times, while driving at highway speeds (55 -70 mph) the truck front end has entered into a violent oscillation, with steering wheel juddering. Rapidly slowing to a stop or <25 mph has allowed control of vehicle to be regained. Fortunately this has only happened in light traffic and while following a straight road allowing vehicle to be pulled to shoulder. I am not sure what would happen if vehicle was in a turn or in heavy traffic unable to reach the emergency lane. First time this happened I assumed front shocks were bad and had them replace. However this has not fixed the problem as it has happened twice since, after running over expansion joints on a bridge/interstate interface and expansion joint on the road. Have since learned this is not an isolated issue unique to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420054June 8, 2021
STEERING
At highway speeds the front end may start a severe wobble of the steering and tires upon hitting a bump or rough section of the road that initiates the wobble. No warning lamps. The only way to stop the wobble is to slow to 20 or 25 mph. This has happened 4 times so far with my 2014 F350 and once with a heavy 5th wheel in tow. Safety is severely at risk due to potential loss of control and/or slowing on the freeway which will put nearby drivers at risk of collision. This problem is documented by many Ford Superduty truck owners. I have not had my vehicle inspected as I understand most that have had expensive repairs done have not had the problem fixed. The first wobble incident occurred with truck mileage at only 18,000 miles - would not expect significant component wear at that low mileage. Truck is not used for heavy or rough work - just pleasure and occasional tow of small 5th wheel trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418952May 29, 2021
ELECTRICAL SYSTEM
Emissions warning for my DEF system's Reductant heater code and possible connected wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417715May 19, 2021
POWER TRAIN
Transmission jumps out of gear while driving. It happens both in tow/Haul mode hauling my camper and in regular mode driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408682April 18, 2021
STEERING
HAD THE TRUCK AT THE DEALERSHIP NUMEROUS TIMES FOR 'DEATH WOBBLE' WHEN TRAVELING AT OR ABOVE 50 MILES PER HOUR. WOBBLE ALSO STARTS WITH BUMPS AND GROVES IN THE ROAD. FORD DEALERSHIP STATED THEY COULD NOT FIX THE ISSUE AND DID NOT KNOW HOW. SINCE THEN THE ISSUE HAS YET TO BE RESOLVED COSTING ME A LOT OF MONEY OUT OF POCKET AND DRIVING DAILY TO WORK IN A VEHICLE I FEEL IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404282March 22, 2021
AIR BAGS
AROUND 25,000 MILES THE FRONT AIRBAG LIGHT STAYED ON.IT WENT OFF AFTER DRIVING A FEW MILES.THEN ON A LONG TRIP IS CAME ON AGAIN AND HASN'T GONE OFF---MILEAGE IS 33280.THIS TRUCK HAS NOT BEEN IN A COLISION,WRECK OR ANYTHING.ITS BEEN BABIED SINCE NEW.LIGHT CAME ON WHILE DRIVING.ON THE HIWAY. SEATS MIGHT HAVE BEEN ADJUSTED AND MOVED SEVERAL TIMES. I HAVE TRIED WIGGILING WIRES UNDER SEAT---NO HELP.I KNOW THERE HAS BEEN AIRBAG RECALL--MY TRUCK IS A 2014,MIGHT HAVE BEEN MADE IN 2013??? PLEASE HELP WITH THE PROBLEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404354March 22, 2021
STEERING, SUSPENSION, WHEELS
"DEATH WOBBLE"...SEVERE...SO FAR 9 TIMES!!! 8 TIMES WHILE TRAVELING AT 70+ MPH AND ONCE AT 45. USUALLY HAPPENS WHEN ON A SLIGHT TURN TO THE LEFT AND MEETS A SMALL TO MEDIUM BUMP AS YOU PASS OVER A BRIDGE TO ROAD CONNECTION FOR EXAMPLE! A SMALL CHUG HOLE WILL SET IT OFF TOO! WELCOME TO HOUSTON! SO FAR IT HAS NEVER HAPPENED ON A STRAIGHT AWAY...FINGERS CROSSED. IN MY WORK I TOW A 36' TRAVEL TRAILER RACKING UP ABOUT 40-60 THOUSAND MILES A YEAR! AGAIN...SO FAR IT HAS NOT HAPPENED WHILE TOWING! MY EXPENSES ARE ADDING UP TRYING TO REPAIR THE PROBLEM...REPLACED THE TRACK BAR, SHOCKS, STABILIZER DAMPER AND HAD THE WHEELS BALANCED AND ROTATED...NOTHING SO FAR HAS WORKED! EVERY MECHANIC I HAVE BEEN TO ALL ARE GUESSING AT A SOLUTION...YOUTUBE IS FULL OF VIDEOS ON SOLUTIONS BUT YOU NEED TO HAVE PRETTY DEEP POCKETS TO TRY THEM ALL...NONE ARE DEFINITIVE! AS A GM GUY ALL MY LIFE I DECIDED TO BUY A 2014 FORD F350 HEAVY DUTY 4 WHEEL DRIVE. THE TRUCK IS BEAUTIFUL INSIDE AND OUT! I LOVE THE STYLING MUCH BETTER THAN CHEVY OR DODGE! BIG MISTAKE! AFTER HEARING COUNTLESS ADVERTISING COMMERCIALS DRILLING INTO EVERYONE'S "BUILT FORD TOUGH" I CAN TELL YOU "FORDS" ADVERTISING IS EXTREMELY MISLEADING! AS AN ADVERTISING PROFESSIONAL I CAN TELL YOU THAT "OVER PROMISING AND UNDER DELIVERING" IS THE KISS OF DEATH! NOT BACKING UP YOUR PRODUCT IS EVEN WORSE!!! EVERYONE KNOWS BAD NEWS TRAVEL TEN TIMES FASTER THAN GOOD! I WOULD BE WILLING TO DONATE A $1000.00 TOWARDS A NATIONWIDE BILLBOARD CAMPAIGN WITH ONE MESSAGE 'DON'T BUY FORDS!"! BACK TO GM I GO AS SOON AS I CAN FIND ANOTHER SUCKER TO BUY THIS BEAUTIFUL PIECE OF GARBAGE! HOWEVER, UNLIKE FORD I HAVE A CONSCIENCE AND WOULD NOT DO THAT. INSTEAD I WILL WAIT SEE IF YOUR CLASS ACTION LAWSUIT GAINS TRACTION AND A REASONABLE SOLUTION IS REACHED! GOOD LUCK TO YOU AND COUNT ME IN! KINDEST REGARDS, DON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388910January 19, 2021
STEERING, SUSPENSION
2014 F-350 FRONT END / STEERING SHAKING KNOWN AS THE DEATH WOBBLE. ONLY WAY TO STOP THE SHAKING WAS TO REDUCE SPEED UNDER 50 MPH. THIS HAS PREVIOUSLY OCCURRED IN 8/2018 WITH APPROX 116K MILES ON THE TRUCK. VEHICLE WAS CHECKED MORE THAN ONCE AT SERVICE LOCATION, INCLUDING BRAKES, TIRES, ALIGNMENT,...BUT COULD NOT FIND A PROBLEM. DIFFERENT "FIXES" WERE TRIED, WHICH INCLUDED TRACK BAR AND TIE ROD REPLACEMENT. AFTER 2ND TRACK BAR AND BALL JOINT REPLACEMENT, ISSUE SEEMED TO BE RESOLVED. HOWEVER, THE DEATH WOBBLE HAS RETURNED. CURRENT MILEAGE IS NO APPROX 175K MILES. THIS IS A KNOWN ISSUE BY FORD, YET THERE HAVE BEEN NO RECALLS TO FIX THE ISSUE. TRUCK WILL BE RETURNING TO REPAIR FACILITY THIS WEEK, COSTING MORE MONEY OUT OF MY POCKET, TO HOPEFULLY PUT ANOTHER BAND-AID ON THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387538January 11, 2021
VEHICLE SPEED CONTROL, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
LOST CONTROL OF STEERING BRAKING AND SPEED .IT HAS HAPPEN 3 TIMES TWICE WITH MY SON . 1ST TIME WAS ABOUT A MONTH PRIOR TO THE BIG ONE . DRIVING IN A CONSTRUCTION ZONE. SO NOT ABOUT 45MPH HIT A POTHOLE BRAKES STARTED INTERMITTENTLY HITTING ALL DIFFERENT SIDES . VERY DIFFICULT TO CONTROL. ALMOST HIT CONCRETE WALL. 2ND TIME WITH SIMILAR TO THE 1ST ONE HOWEVER ON HIGHWAY GOING 75MPH IT TOOK CONTROL WHILE IN MOTION. WE ALMOST WRECKED 3RD TIME HAPPENED ON A DIRT ROAD ON A CURVE NO CONTROL OVER STEERING BRAKES HIT ALL FOR DIFFERENT AREAS AT DIFFERENT TIMES. BRAKES HIT SO HARD ON THE DRIVER'S SIDE CONSISTENTLY IT BROKE THE TIE ROD AND THE ARM SLEEVE SLAMMING US INTO A DIRT BANK ON THE RIGHT SIDE AND SOME TREES DAMAGING OUR VEHICLE SEPARATING ARM SLEEVE AND TYROD.. WE CALLED FORD DEALER LET THEM KNOW WHAT HAPPENED THEY SAID NO RECALLS ON OUR VIN THEY WOULD FIX BUT OUT OF OUR POCKET. WE HAD TO CALL INS TO COVER EXTERIOR DAMAGE AS A RESULT MY BRAND NEW TIRES WORE COMPLETELY NO ONE SEEMS TO WANT TO HELP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11383599December 15, 2020
STEERING, SUSPENSION
THE TRUCK GOES INTO AND UNCONTROL ABLE WOBBLE WHEN YOU HIT A BUMP OR BUMPS IN THE ROAD, UNDER BRAKING CONDITIONS, AND ALSO JUST DRIVING DOWN THE ROAD AT SPEEDS BETWEEN 55 AND 75 MILES AN HOUR. THIS WOBBLE HAS OCCURRED ON THE HIGHWAY IN DRY AND WET CONDITIONS. TWO DIFFERENT MECHANICS HAVE VERIFIED THAT THERE ARE NO LOOSE OR WORN PARTS. THE VEHICLE HAS APPROXIMATELY 70,000 MILES ON IT. THIS TRUCK IS A 2014 F350 KING RANCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383409December 14, 2020
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
WHEN DRIVING DOWN THE HIGHWAY INTERSTATE 25 IN COLORADO. TRAVELING APPROXIMATELY 75 MPH. I EXPERIENCED SEVERE VIBRATION IN THE FRONT END OF THE TRUCK. VIBRATION WOULD NOT GO AWAY UNTIL I SLOWED TO ALMOST A COMPLETE STOP. THIS ONLY HAPPENED AFTER I HIT A BUMP ON THE HIGHWAY CAUSING THE FRONT END TO START VIBRATING AND IT PROGRESSIVELY GOT WORSE. I RECENTLY HAD TWO OF MY TIRE RODS CHANGED NEW BRAKES PUT ON THE TRUCK IN MY TIRES ROTATED AND PROPERLY INFLATED. THESE CANNOT BE CAUSING THE PROBLEM THERE MUST BE SOMETHING ELSE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376996November 29, 2020
UNKNOWN OR OTHER
ANY TIME I'M OVER 60MPH AND HIT A BUMP OR BRIDGE JOINT THE WHOLE TRUCK WOBBLES DANGEROUSLY AND HAVE TO HIT THE BRAKES SLOW DOWN AND PULL OFF THE SIDE OF THE ROAD. THIS HAS CAUSED ME TO ALMOST BE IN A CAR ACCIDENT MULTIPLE TIMES ENDANGERING ME, MY FAMILY, AND OTHER DRIVERS ON THE ROAD. I'VE TAKEN IT IN MULTIPLE TIMES TO THE SHOP AND THEY CAN'T FIGURE OUT WHAT THE ISSUE IS. MY TRUCK IS STOCK AND HAS NEVER BEEN IN AN ACCIDENT BEFORE. I HAVE GOTTEN NEW TIRES, BRAKES, AND ROTORS IN THE PROCESS OF TRYING TO FIX THE DEATH WOBBLE AND NOTHING HAS FIXED THE PROBLEM. I WENT ONLINE AND HAVE FOUND MULTIPLE PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374517November 13, 2020
STEERING
13NOV2020 AT 10:30-H WHILE VEHICLE IS IN MOTION AT SPEEDS 50-55 AND HIGHER THE STEERING WHEEL SHAKES SO VIOLENTLY THAT SAFE CONTROL OF VEHICLE IS LOST UNTIL VEHICLE IS COMPLETELY STOPPED. THIS STEERING VIBRATION PROBLEM CAN BE FOUND AT NUMEROUS PLACES ON THE INTERNET AND FORD IS ALREADY AWARE OF PROBLEM. THE MOST LIKELY PLACE FOR THE DANGEROUS LOSS OF STEERING CONTROL IS WHEN VEHICLE CROSSES OVER A NON-PARALLEL BRIDGE EXPANSION JOINT. THIS VEHICLE IS ONE OF MULTIPLE VEHICLES IN THE FLEET WITH SAME PROBLEM. A DUPLICATE VEHICLE SAFETY COMPLAINT WAS ALREADY FILED FOR VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374515November 13, 2020
STEERING
13NOV2020 AT 10:13-H WHILE VEHICLE IS IN MOTION AT SPEEDS 50-55 AND HIGHER THE STEERING WHEEL SHAKES SO VIOLENTLY THAT SAFE CONTROL OF VEHICLE IS LOST UNTIL VEHICLE IS COMPLETELY STOPPED. THIS STEERING VIBRATION PROBLEM CAN BE FOUND AT NUMEROUS PLACES ON THE INTERNET AND FORD IS ALREADY AWARE OF PROBLEM. THE MOST LIKELY PLACE FOR THE DANGEROUS LOSS OF STEERING CONTROL IS WHEN VEHICLE CROSSES OVER A NON-PARALLEL BRIDGE EXPANSION JOINT. THIS VEHICLE IS ONE OF MULTIPLE VEHICLES IN THE FLEET WITH SAME PROBLEM. A DUPLICATE VEHICLE SAFETY COMPLAINT IS BEING FILED FOR VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351456August 26, 2020
STEERING, WHEELS
THE FORD DEATH WOBBLE. VIOLENT SHAKING IN WHEELS AND STEERING WHEEL. ALMOST CRASHED, ALMOST HIT BY SEMI TRUCK. VERY SCARY! I WAS ON HWY 80, HEADED TO RENO FROM CALIFORNIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331643June 30, 2020
STEERING, SUSPENSION, WHEELS
WHILE TRAVELING AT INTERSTATE SPEED OF 60-70 MPH MY F350 WILL START VIOLENTLY SHAKING, WHAT IS COMMONLY KNOW AS THE DEATH WOBBLE. IT CAN ONLY BE STOPPED BY SHARPLY BRAKING THE VEHICLE. I HAVE EXPERIENCED THIS VIOLENT SHAKING MORE THAN 20 TIMES DURING THE LAST TWO YEARS. I HAVE HAD SEVERAL DIFFERENT VENDORS RECOMMEND AND MAKE REPAIRS. FOR EXAMPLE, U-JOINT, STABILIZER SHOCK, TIE RODS, SHOCKS, ALIGNMENT. I CONTINUE TO HAVE INCIDENCES WITH THE FRONT GOING OUT OF CONTROL. VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS ON THE ROAD BECAUSE OF THE NEED TO BRAKE IN ORDER TO BRING THE SHAKING UNDER CONTROL. THIS IS A COMMON PROBLEM FOR THE FORD F250 AND F350 AND I AM AT A LOSS THAT IT IS NOT IDENTIFIED FOR A RECALL TO ENSURE THE SAFETY OF OWNERS AND OTHER TRAVELING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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